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HTC Mogul 6800 Review

Official Sprintusers Review
Very Good
Reviewed by: RobP
Edited by: Juan
Stylish, powerful, great design and looks.
Connection the wall charger using the provided mini USB adapter and the AC charger. I donít know if this will become a pain in the future or not, having two separate items to be able to charge the phone but that will remain to be seen.
The Mogul is a keeper for me and I have already started to modify all the settings. The only thing I wish Sprint would have done is included more RAM.
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Editor's Review
HTC Mogul 6800 Review

The mogul is a sleek, stylish, business minded phone. Its intended audience is the business class but has gained popularity in the power user sector. I am in both.

When I first received my Sprint Mogul, I was very excited. Excited to go to a new platform and excited to get a new PDA phone. Upon opening the Moguls box, I found I was very impressed with the included accessories.

In the box I found the following Items.
  1. The 6800 Sprint Mogul
  2. Battery
  3. Wall Charger
  4. Stereo Headset
  5. 2 stylus ( this was a plus to me for the fact that I tend to leave them on my desk)
  6. Mini USB splitter adapter to two mini USB
  7. Mini adapter to allow USB and stereo headset
  8. Memory card (512MB microsd)
  9. Screen Protector
  10. Leather Carrying Case
  11. Standard Sprint manual, documents and software

Upon opening each individual item and laying them in front of me. I realized Sprint provided a great deal of accessories with this phone. This is the first phone that I have purchased through sprint that after activating I could walk out the door and be ready to go. That was a major plus for me as a customer.

Ok, now onto the Mogul itself. The phone is a nice sized phone. Not to small and not to large. Laying it side by side with my Treo 755p I did not find it to be any larger to be of concern. The color of the phone itself is a nice gray/gunmetal finish. It gives the impression that it is metal but in reality is a high polymer plastic.

Upon inserting the battery I quickly realized it had about a 5% charge which is to be expected, so I quickly hooked up wall charger using the provided mini USB adapter and the AC charger. I donít know if this will become a pain in the future or not, having two separate items to be able to charge the phone but that will remain to be seen.

After powering up the phone, I noticed the sleek HTC loader and Sprint splash screen. So far I was very impressed. Once the phone booted up and loaded windows mobile you have to go through a basic set up to get the phone to the Windows Mobile today screen. The stock Sprint today screen is what I would expect, heavily branded.

Drum roll pleaseÖÖ.the next item on my list, the slide out keyboard. Definitely different from my former Treo but really nice and very well layed out with backlighting. The keyboard has a spring loaded mechanism that is nice for the fact that it aids in opening and closing. Its adds a very nice touch to the design of the phone.
This keyboard is a for sure two handed keyboard. I tried with one hand and found it very hard to do. This is only a slight drawback I feel.

After calling Sprint and getting the phone activated, the real experience of the Mogul began. The next thing I did was to install the provided software. The first thing that was setup was Microsoft ActiveSync 4.5.0. The CD will then give you the option to install some Microsoft demos which I quickly passed on (For those wondering it was Outlook 2007). After installation was complete I then went back to the figuring out the Mogul. After looking at the layout of the Today screen, I proceed on to scan the loaded programs on the phone which I will list. Not to bad, but for the power user this will most definitely change.
  1. Games(just basic Solitaire and bubble breaker)
  2. Adobe Reader LE
  3. Audible(book reader)
  4. On Demand
  5. Get Good
  6. Java
  7. Messenger
  8. Sprint Music
  9. Sprint Software Store
  10. Windows Live
  11. Window Media Player
  12. Zip
  13. Office Mobile(Excel Mobile, PowerPoint Mobile, Word Mobile) This pack I will use a great deal

The Mogul also has a good amount of standard PDA software of which I feel was a nice start.
  1. Calculator
  2. Calendar
  3. Camera
  4. Contacts
  5. File Explorer
  6. Messaging(Outlook Mobile LE)
  7. Pictures and Video
  8. Search
  9. Tasks
  10. Voice SpeedDial
  11. Internet Explorer

I quickly found myself syncing my phone to active sync to start downloading my schedule and contacts from my pcís MS Outlook. Note: This took a little bit of time the first time running.

From there, I found myself going through the functions on the phone. My itchy finger hit the ever popular Windows Start button first. The drop down was instant and smooth. The Start menu really reminded me of my home computer and was easy to navigate. The start menu can also be easily modified to include the programs you use more than others. All the programs ran smoothly and were familiar if you are a windows user.

While I was manuvering through the screens, I found myself needing to be acclimated to the layout of the Moguls buttons and button layout. The phone has 13 buttons on it, which in turn took some time to get used to. On top of that it also has a 5way pad and a scroll wheel on the top left side of the phone. I find myself still looking at the buttons to make sure Iím hitting the correct ones.

The screen on the Mogul was nice and bright. That reveals a negative of the phone, its stock battery. After playing with the phone on a fully charged battery, making a few phone calls, surfing the web and checking email. I found the phone alerting me that it needed recharged after about 4.5 hours of use. I would most definitely recommend a longer lasting battery.

I have to be honest and say at first the Mogul was very quick but as I started more programs it started to slow down. (Note: the new HTC/Sprint ROM update helps this by adding a task manager to close out programs you are no longer running. I have also noticed much better memory management with it as well)

I thought maybe I would have issues with memory but overall I am not and I am impressed with how stable this phone is. The Mogul is a keeper for me and I have already started to modify all the settings. The only thing I wish Sprint would have done is included more RAM.

User Comments
by 828wwct 04-10-2008 at 08:01 AM
I can't access my sprint account on the Mogul. Any suggestions.
by 04-10-2008 at 08:27 AM
You can't access your account because Sprint is doing an upgrade to there service and nobody will be able to access there accounts:We will be transitioning your records to the new bill format during the period of April 9-13. Your wireless phone service will NOT be interrupted during this time. However, during the first four days of this transition, you will not be able to make any changes to your account. The system will be available again on April 14 to resume all account activities.
by 05-13-2008 at 11:43 AM
I am looking for the htc x button download anyone???? its the bomb to clear running programs .gw
by 05-14-2008 at 11:19 AM
does this phone have streaming music, gps navigation, and live tv? Im thinking this is the phone i want to get but i want to know what sprint vision programs run and how they run.
by axeman 05-22-2008 at 11:23 AM
The guy looking for the x button download. Go into Settings then click on system then click on Task Manager, once in task manager click on Button. Check the "Enable the "X" button to end running programs" and be sure the pullet is in the "End programs by tapping "X"" and that will kill the programs when you hit X instead of minimizing them.
by 06-01-2008 at 10:11 PM
what version is that? I dont have a task manager when I go into system.
by babyjpooh2001 06-11-2008 at 10:41 AM
how do you send a picture text msg?? i cant figure it out for anything!
by babyjpooh2001 06-11-2008 at 10:44 AM
by 06-16-2008 at 02:25 PM
Can't download Sprint Mogul 4.5
by 06-19-2008 at 06:20 AM
i trying to send picture and recieved them so please tell me how to do that charles gray
by 06-23-2008 at 09:49 AM
i need a manual any help?
by robp 07-02-2008 at 06:03 PM
Manual goto it has your manual. For the others asking questions regarding features please see the forum or the website. This is not a help page.Thanks
by 07-12-2008 at 06:20 PM
i hate that you cant sent a picture mail to anyother phone. the only way you can sent a pic is thru an email
by Kerry445 07-20-2008 at 12:15 PM
For the guy that tested the phone, You dont have to use the adapter to charge. The charger will plug right up to the phone without it.
by 07-27-2008 at 09:39 PM
I am in between wanting the Mogul or Instinct. The features I will most likely use the the e-mail, Excel, schedule feature and call screening. Which will seem to be better?
by 07-30-2008 at 03:51 PM
Should I wait for the Rafael, ie HTC Diamond Pro?
by 08-10-2008 at 12:34 PM
Mogul will be better for email than the instinct. You can't open up attachments w/ the instinct.
by 09-06-2008 at 02:48 PM
what sizes fonts on the screen ? Is available 3 different fonts ? I am very interesting more fonts sizes and fonts colors ? My e-mail is cyching65@hotmail.comclarence
by Blasian 02-04-2009 at 01:38 PM
THIS PHONE WAS COMPLETE GARBAGE!!!!!Had 3 replacements... Im so glad I got rid of it.I have the Instinct now which I LOVE!
by 10-07-2008 at 12:06 PM
This phone is so cools
by 10-07-2008 at 12:06 PM
This phone is so cool
by 10-07-2008 at 12:07 PM
This phone is so cool
by 10-17-2008 at 11:41 AM
I have been using my HTC for several months and the keyboard is freaking out - typing 3 letters when I only pressed the button once. The software is also freaking out by not responding as I direct it. I'm ordering a replacement as I really have liked all the business functions - email, text, calandar, web (although it's not even close to an iphone in that regard, but it works for most of what I need). I really liked the slideout keyboard until it starting failing me.
by 10-20-2008 at 10:20 AM
Mogul would be a good phone if it worked! Phone has a lot of software issues. I have had the phone for 4 months now and have been to the sprint store 3 times to do software upgrades. Seems that since the mogul runs on Windows it has a lot of software issues. For example if I open up one program no other program will open and the entire screen will freeze then I have to hit the refresh button on the phone. Sprint is finally sending me a replacement phone this time I went with the HTC touch diamond hopefully it won't have the same problems. Overall when the phone worked it was a good phone, I just wouldn't recommend it due to all the software as well as keyboard problems.
by 10-28-2008 at 09:07 AM
I'm having similar keyboard issues. Sometimes it gives me multiple characters with a single keystroke, sometimes it gives me nothing. At first, a re-boot seemed to do the trick, but not anymore. I've had it for about a year. I like it better than the i730 I had before, but it needs to be faster and have more RAM. I constantly run out of memory. Call quality is good, as is battery life and EVDO speed, especially after the last firmware update.
by 11-05-2008 at 12:42 PM
For the person who was inquiring about the picture have to go the sprint store website and go to the free/demo applications and download the software and then you'll be able to send pictures
by 11-18-2008 at 11:24 PM
Does any one know how to seperate text messages from email addresses after you've upgraded to 6.1 windows on the mogul.
by ajent12 11-26-2008 at 12:13 AM
Wow...I had no idea this site existed until I saw the sales girl at the sprint store go to it today. I've had the Mogul for about 4 months now, or should i say I've had my 2nd one for about a month. My original phone, I went thru 4 batteries and 3 software updgrades in about 3 kept locking up, applications and keyboard strokes...then battery life was wretched. It even shorted out 4 batteries. I've had my 2nd one for about a month now and it's starting to do the same thing. I went to my store again today and was informed that my only option was to keep getting new batteries, use two batteries(which I'm now doing) or keep exchanging the phone til sprint ran out of these. I'm confused. how did someone get the new upgraded model. Big question!!!! I keep reading on all these different sites how people are getting 5-12 hours of charge out of their phone...I can barely make it 3-4 hours, and thats with only about 1 hour of talk time and not using any of the other features on the phone. PLEASE HELP....NEED SUGGESTIONS
by 12-07-2008 at 11:57 AM
mine freezes. you can't do anything but reset it each time. sometimes you expect important calls and you think the phone is working but it's not, it just sleeps, i hate it

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