How to contact ECare

timul · 03-10-2006, 06:19 PM

1) Login to your account at: http://www.sprint.com/

2) Click on the link in the top right corner of the page: Contact Us

A pop-up window will appear. The first line says:
"Send an Email

If you have general questions about Sprint PCS Products and Services or network coverage please Email us here."

3) Click on the Email us here link.

4) Click on Submit to send your email to ecare. If you do not receive a confirmation email from Sprint within 5 minutes of clicking the Submit button, then it most likely did not go through. Try again.

You have to re-login to your Sprint account to send a 2nd email to ecare. It will not work otherwise.

timul · 03-30-2006, 07:13 PM

Additional Note: Since the site has a timeout feature, it is best to compose your message in another editor such as Word or Notepad. When satisified with your letter, simply cut and paste into the comment box. This will save you from retyping if you happen to time out.

03-10-2006, 06:19 PM	#1
timul Cellular Phone User Join Date: Aug 25, '05 Location: The Beach, CA Posts: 1,620 Phone: HTC Touch Trades: 1 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 2,499	How to contact ECare 1) Login to your account at: http://www.sprint.com/ 2) Click on the link in the top right corner of the page: Contact Us A pop-up window will appear. The first line says: "Send an Email If you have general questions about Sprint PCS Products and Services or network coverage please Email us here." 3) Click on the Email us here link. 4) Click on Submit to send your email to ecare. If you do not receive a confirmation email from Sprint within 5 minutes of clicking the Submit button, then it most likely did not go through. Try again. You have to re-login to your Sprint account to send a 2nd email to ecare. It will not work otherwise.

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03-30-2006, 07:13 PM	#2
timul Cellular Phone User Join Date: Aug 25, '05 Location: The Beach, CA Posts: 1,620 Phone: HTC Touch Trades: 1 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 2,499	Additional Note: Since the site has a timeout feature, it is best to compose your message in another editor such as Word or Notepad. When satisified with your letter, simply cut and paste into the comment box. This will save you from retyping if you happen to time out.