Vision down for everyone? (error 3000)

**lgmayka** · 01-05-2006, 04:41 AM

Since yesterday afternoon, all I get from any attempt to use Vision is

Error Code 3000
Network timeout.
Please try again.

I'm getting worried. Is everyone getting this? Or is everyone in the Chicago area getting this? Or is everyone in DuPage County (western suburbs of Chicago) getting this?

It's actually attempting to make an EV-DO connection. If I had the MSL, I might be able to force it into 1xRTT mode to see if that works--but I don't have the MSL.

If I had the MSL, I could also try changing the IP gateway.

EDIT: OK, just now the phone finally tried regular 1xRTT, and made a connection properly. But will this last? Oh, how I wish there were a simple way to switch between EV-DO and 1xRTT.

**lgmayka** · 01-05-2006, 04:49 AM

It is now obvious that I am observing a serious network design flaw. The network apparently keeps broadcasting that EV-DO is available, but whenever my phone tries to use it, it receives Network Timeout. The one time that my phone happened to try 1xRTT, it easily made a connection; but the phone almost never tries that option, because EV-DO keeps falsely broadcasting that it is available!

It should now be obvious to everyone that the inability to easily manually switch between 1xRTT and EV-DO is a major misfeature. If this goes on much longer I will have to call up Sprint to get my phone's MSL so that I can put it into 1xRTT mode via the debugging menu.

phale · 01-05-2006, 05:33 AM

Wirelessly posted (Samsung A880: Samsung-SPHA880 AU-MIC-A880/2.0 MMP/2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 Samsung-SPHA880 AU-MIC-A880/2.0 MMP/2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)

How would that be done in the Debugging Mode?

Edwood · 01-05-2006, 05:36 AM

Yeah, I live on the fringe on EVDO coverage, so I often have unuseable Vision coverage because it tries to get EVDO, waits waits waits waits waits waits, ok, I give up, time to connect to 1xRTT.

I need to either install a repeater antenna with a 30 foot mast for the antenna or somehow block all EVDO somehow.

-Ed

**lgmayka** · 01-05-2006, 07:50 AM

I spoke to a Sprint technician. She gave me my MSL, I changed my phone to "1X Only Mode", and now I connect just fine.

Specifically, one must enter

##3282# (that stands for DATA)

Then select Hybrid Mode, and enter your MSL. You should get a menu offering

Hybrid Mode
1X Only Mode
EV-DO Mode

Select your choice, then (in the resulting menu) select Done. The phone will power-cycle itself and then use the mode you have chosen.

phale · 01-05-2006, 08:03 AM

Well I shouldn't have even ask because I don't have an EVDO phone,but I will use it for future reference.Thanks.

Mrbuttman · 01-05-2006, 10:38 AM

I am also in the Dupage County part of Aurora. Considering buying an A-900, but it sounds like EV-DO (PV) is shakey in this area. Maybe not worth it?

leaving_ash · 01-05-2006, 11:51 AM

Sprints still hammering out the fine details on some of the new options like EV-DO, a new picturemail access, and the phones are still all in their first revision. As with most technology you can save yourself some strife and hold off a few months until all the problems have been found and addressed. The cutting edge causes bleeding and other such clichés.

**lgmayka** · 01-05-2006, 04:59 PM

Quote:

Originally Posted by Mrbuttman

I am also in the Dupage County part of Aurora. Considering buying an A-900, but it sounds like EV-DO (PV) is shakey in this area. Maybe not worth it?

You could use it as a strong argument for sticking with old ("grandfathered") Vision. You can tell them that at least one person in the area has not been able to access EV-DO in 24 hours, and would have been entirely up a creek except for the undocumented ability to force the phone into 1xRTT-only.

AlphaWolf · 01-05-2006, 05:04 PM

Hmm...worksforme.

BTW, is there any other way to obtain the MSL code than from sprint? Or at least, is there an easy way to obtain it from them?

**lgmayka** · 01-05-2006, 05:35 PM

Quote:

Originally Posted by AlphaWolf

BTW, is there any other way to obtain the MSL code than from sprint? Or at least, is there an easy way to obtain it from them?

As far as I know, the MSL must come from Sprint because it is a password rather than an algorithmically computed code. For example, many Nokia phones use a computed code, and that computation is available on the Web; but I don't think such is possible for Sprint phones.

Ordinarily, the simplest way to obtain your phone's MSL from Sprint is to swap its ESN onto another line. The rep must give you the MSL in order to reprogram the phone for another phone number.

**lgmayka** · 01-05-2006, 05:37 PM

By the way, if you are in the Naperville/Aurora area and your EV-DO is still working properly, let me know. I will then have to assume that someone or something has mysteriously goofed up my account. (I myself have made no changes in the account in several weeks.)

kandie_10 · 01-05-2006, 05:58 PM

Wirelessly posted (Mozilla/4.0 (MobilePhone MM-8300/US/1.0) NetFront/3.1 MMP/2.0)

Quote:

Originally Posted by lgmayka

Since yesterday afternoon, all I get from any attempt to use Vision is

Error Code 3000
Network timeout.
Please try again.

I'm getting worried. Is everyone getting this? Or is everyone in the Chicago area getting this? Or is everyone in DuPage County (western suburbs of Chicago) getting this?

It's actually attempting to make an EV-DO connection. If I had the MSL, I might be able to force it into 1xRTT mode to see if that works--but I don't have the MSL.

If I had the MSL, I could also try changing the IP gateway.

EDIT: OK, just now the phone finally tried regular 1xRTT, and made a connection properly. But will this last? Oh, how I wish there were a simple way to switch between EV-DO and 1xRTT.

what kind of phone u got?

AlphaWolf · 01-05-2006, 06:19 PM

Quote:

Originally Posted by lgmayka

As far as I know, the MSL must come from Sprint because it is a password rather than an algorithmically computed code. For example, many Nokia phones use a computed code, and that computation is available on the Web; but I don't think such is possible for Sprint phones.

Ordinarily, the simplest way to obtain your phone's MSL from Sprint is to swap its ESN onto another line. The rep must give you the MSL in order to reprogram the phone for another phone number.

Hmm...they probably gave me my MSL code before then, because when I first received my phone they put it in the wrong area code, and the tech had me change it by hand

I wish I would have written down everything he was telling me.

**lgmayka** · 01-05-2006, 07:50 PM

Quote:

Originally Posted by kandie_10

what kind of phone u got?

Sanyo MM-9000. I believe I activated it on this line on December 4, so the fact that EV-DO stopped working on January 4 (also the last day of my Sprint billing period) could be significant.

01-05-2006, 04:41 AM	#1
lgmayka Digital PCS User Join Date: Aug 18, '02 Location: Aurora, IL, USA Posts: 3,224 Phone: HTC Touch Pro 2 Thanks: 2 Thanked 28 Times in 21 Posts SU$: 9,712	Vision down for everyone? (error 3000) Since yesterday afternoon, all I get from any attempt to use Vision is Error Code 3000 Network timeout. Please try again. I'm getting worried. Is everyone getting this? Or is everyone in the Chicago area getting this? Or is everyone in DuPage County (western suburbs of Chicago) getting this? It's actually attempting to make an EV-DO connection. If I had the MSL, I might be able to force it into 1xRTT mode to see if that works--but I don't have the MSL. If I had the MSL, I could also try changing the IP gateway. EDIT: OK, just now the phone finally tried regular 1xRTT, and made a connection properly. But will this last? Oh, how I wish there were a simple way to switch between EV-DO and 1xRTT. Last edited by lgmayka; 01-05-2006 at 04:43 AM.

01-05-2006, 08:03 AM	#6
phale Cordless Phone User Join Date: Feb 6, '04 Location: KC,MO via LR,AR Posts: 746 Phone: 920,900,ip-830, Thanks: 0 Thanked 1 Time in 1 Post SU$: 199	Well I shouldn't have even ask because I don't have an EVDO phone,but I will use it for future reference.Thanks. __________________ 2 Phones: F&C Plan=$100, 2000 Shared A/T Min, AAP=$0, Per Line: PCS2PCS=$0, N/W 6PM=$0, FIMF=$0 PowerVision=$0-FREE for 2 yrs., Pic/Vid Mail=$0 Unl.Txt=$0 + a $3 credit per line, TER/ERP=$6, Roam=$5,& $0=2nd line $5 D/L Credit, 5% PCS Courtesy Credit on the AAP ,15% Loyal,+16% Employee Disc.,+10% New Loyal Flyer

01-05-2006, 05:04 PM	#10
AlphaWolf Walkie Talkie User Join Date: Aug 17, '05 Location: Chandler, AZ Posts: 344 Phone: HTC Hero Thanks: 1 Thanked 2 Times in 2 Posts SU$: 779	Hmm...worksforme. BTW, is there any other way to obtain the MSL code than from sprint? Or at least, is there an easy way to obtain it from them? Last edited by AlphaWolf; 01-05-2006 at 05:11 PM.

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01-05-2006, 04:49 AM	#2
lgmayka Digital PCS User Join Date: Aug 18, '02 Location: Aurora, IL, USA Posts: 3,224 Phone: HTC Touch Pro 2 Thanks: 2 Thanked 28 Times in 21 Posts SU$: 9,712	It is now obvious that I am observing a serious network design flaw. The network apparently keeps broadcasting that EV-DO is available, but whenever my phone tries to use it, it receives Network Timeout. The one time that my phone happened to try 1xRTT, it easily made a connection; but the phone almost never tries that option, because EV-DO keeps falsely broadcasting that it is available! It should now be obvious to everyone that the inability to easily manually switch between 1xRTT and EV-DO is a major misfeature. If this goes on much longer I will have to call up Sprint to get my phone's MSL so that I can put it into 1xRTT mode via the debugging menu.

01-05-2006, 05:33 AM	#3
phale Cordless Phone User Join Date: Feb 6, '04 Location: KC,MO via LR,AR Posts: 746 Phone: 920,900,ip-830, Thanks: 0 Thanked 1 Time in 1 Post SU$: 199	Wirelessly posted (Samsung A880: Samsung-SPHA880 AU-MIC-A880/2.0 MMP/2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 Samsung-SPHA880 AU-MIC-A880/2.0 MMP/2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1) How would that be done in the Debugging Mode? __________________ 2 Phones: F&C Plan=$100, 2000 Shared A/T Min, AAP=$0, Per Line: PCS2PCS=$0, N/W 6PM=$0, FIMF=$0 PowerVision=$0-FREE for 2 yrs., Pic/Vid Mail=$0 Unl.Txt=$0 + a $3 credit per line, TER/ERP=$6, Roam=$5,& $0=2nd line $5 D/L Credit, 5% PCS Courtesy Credit on the AAP ,15% Loyal,+16% Employee Disc.,+10% New Loyal Flyer

01-05-2006, 05:36 AM	#4
Edwood Cordless Phone User Join Date: Dec 29, '05 Location: SoCal Posts: 602 Phone: Touch Pro 1 & 2 Thanks: 1 Thanked 0 Times in 0 Posts SU$: 1,310	Yeah, I live on the fringe on EVDO coverage, so I often have unuseable Vision coverage because it tries to get EVDO, waits waits waits waits waits waits, ok, I give up, time to connect to 1xRTT. I need to either install a repeater antenna with a 30 foot mast for the antenna or somehow block all EVDO somehow. -Ed

01-05-2006, 07:50 AM	#5
lgmayka Digital PCS User Join Date: Aug 18, '02 Location: Aurora, IL, USA Posts: 3,224 Phone: HTC Touch Pro 2 Thanks: 2 Thanked 28 Times in 21 Posts SU$: 9,712	I spoke to a Sprint technician. She gave me my MSL, I changed my phone to "1X Only Mode", and now I connect just fine. Specifically, one must enter ##3282# (that stands for DATA) Then select Hybrid Mode, and enter your MSL. You should get a menu offering Hybrid Mode 1X Only Mode EV-DO Mode Select your choice, then (in the resulting menu) select Done. The phone will power-cycle itself and then use the mode you have chosen.

01-05-2006, 10:38 AM	#7
Mrbuttman Two Cans & String User Join Date: Jan 4, '06 Location: Naperville, Il. Posts: 2 Phone: samsung a620 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 14	I am also in the Dupage County part of Aurora. Considering buying an A-900, but it sounds like EV-DO (PV) is shakey in this area. Maybe not worth it?

01-05-2006, 11:51 AM	#8
leaving_ash Cellular Phone User Join Date: Jan 8, '05 Location: ohia Posts: 1,016 Phone: RAZR V3xx Thanks: 0 Thanked 0 Times in 0 Posts SU$: 1,310	Sprints still hammering out the fine details on some of the new options like EV-DO, a new picturemail access, and the phones are still all in their first revision. As with most technology you can save yourself some strife and hold off a few months until all the problems have been found and addressed. The cutting edge causes bleeding and other such clichés.

01-05-2006, 05:37 PM	#12
lgmayka Digital PCS User Join Date: Aug 18, '02 Location: Aurora, IL, USA Posts: 3,224 Phone: HTC Touch Pro 2 Thanks: 2 Thanked 28 Times in 21 Posts SU$: 9,712	By the way, if you are in the Naperville/Aurora area and your EV-DO is still working properly, let me know. I will then have to assume that someone or something has mysteriously goofed up my account. (I myself have made no changes in the account in several weeks.)