Sanyo RL 4920 problems

ScottC · 08-11-2005, 10:45 AM

I've gotten a Sanyo RL 4920 cell for my daughter to use in case of emergencies. She's done something to it so that now all she can do is to answer incoming calls and the only outgoing calls that can be placed are to those that are stored in the phone book or through ReadyLink.

I can't get into any of the Menus or do anything to the clock. I've called Sprint and they suggested that I take the phone into a Sprint Store. Is there anything that I can do without having to do that?

Thank ya'll,
Scott

optimus28 · 08-11-2005, 10:50 AM

you have to under settings and security then go under others and then limit use. both of those should say allow all. If not change it to allow all and that should allow all numbers to be received and dialed.

optimus28 · 08-11-2005, 10:52 AM

sorry I missed the part about the menus. what happens when you try to go to the menus. what does the screen say.

anthony@ddn · 08-11-2005, 11:26 AM

go to menu, settings, security. type in the last 4 digits of the phone's number. go to security settings, and then limit use. that should put you where you want to be to change what might have been changed already.

ScottC · 08-11-2005, 11:58 AM

Pressing the Menu button does nothing. It will however take me out of the screen saver if it's active.

I can get into the menus by using the "shortcut" button assigned by either pressing up, down, left or right on the middle button. However, when I press "8" for Security, nothing happens. I can not select anything.

optimus28 · 08-11-2005, 12:24 PM

Quote:

Originally Posted by ScottC

Pressing the Menu button does nothing. It will however take me out of the screen saver if it's active.

I can get into the menus by using the "shortcut" button assigned by either pressing up, down, left or right on the middle button. However, when I press "8" for Security, nothing happens. I can not select anything.

Is the keypad locked or something. try pressing and holding the back key down for a few seconds to see what happens. or does it ask for the lock code or something.

Luckie7 · 08-11-2005, 12:25 PM

It sounds like the phone has more problems than just the call restrictions. Unfortunately for you, you probably just have to take it to the store and see if they will swap it out under warranty.

larry · 08-11-2005, 01:38 PM

The 4920 has been known to have a lot of keypad issues. Just look at how the 'end/power' key is sunken in and hard to press on most of them.

08-11-2005, 10:45 AM	#1
ScottC Two Cans & String User Join Date: Aug 11, '05 Location: TX Posts: 2 Phone: T608 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 10	Sanyo RL 4920 problems I've gotten a Sanyo RL 4920 cell for my daughter to use in case of emergencies. She's done something to it so that now all she can do is to answer incoming calls and the only outgoing calls that can be placed are to those that are stored in the phone book or through ReadyLink. I can't get into any of the Menus or do anything to the clock. I've called Sprint and they suggested that I take the phone into a Sprint Store. Is there anything that I can do without having to do that? Thank ya'll, Scott

08-11-2005, 10:50 AM	#2
optimus28 On The Phone Way Too Much Join Date: Jul 20, '03 Location: By A Tower Posts: 629 Phone: MM9000 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 80	you have to under settings and security then go under others and then limit use. both of those should say allow all. If not change it to allow all and that should allow all numbers to be received and dialed. __________________ If I wasn't a phone junkie then I don't know what I would be.

08-11-2005, 10:52 AM	#3
optimus28 On The Phone Way Too Much Join Date: Jul 20, '03 Location: By A Tower Posts: 629 Phone: MM9000 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 80	sorry I missed the part about the menus. what happens when you try to go to the menus. what does the screen say. __________________ If I wasn't a phone junkie then I don't know what I would be.

08-11-2005, 11:26 AM	#4
anthony@ddn Cordless Phone User Join Date: Mar 10, '05 Location: Pittsburgh, PA Posts: 523 Phone: MM Thanks: 0 Thanked 0 Times in 0 Posts SU$: 16	go to menu, settings, security. type in the last 4 digits of the phone's number. go to security settings, and then limit use. that should put you where you want to be to change what might have been changed already. __________________ Your signature was removed due to violation of forum rules: advertising a pay site.

08-11-2005, 01:38 PM	#8
larry Digital PCS User Join Date: Aug 21, '02 Location: Orange, CA Posts: 3,240 Phone: LG Rumor 2 Thanks: 0 Thanked 1 Time in 1 Post SU$: 4,778	The 4920 has been known to have a lot of keypad issues. Just look at how the 'end/power' key is sunken in and hard to press on most of them. __________________ -Sprint user since 1997 -65th member to join SU

08-11-2005, 11:58 AM	#5
ScottC Two Cans & String User Join Date: Aug 11, '05 Location: TX Posts: 2 Phone: T608 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 10	Pressing the Menu button does nothing. It will however take me out of the screen saver if it's active. I can get into the menus by using the "shortcut" button assigned by either pressing up, down, left or right on the middle button. However, when I press "8" for Security, nothing happens. I can not select anything.

08-11-2005, 12:25 PM	#7
Luckie7 Telegraph User Join Date: Oct 1, '03 Location: Pa Posts: 84 Phone: Sanyo 5600 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 24	It sounds like the phone has more problems than just the call restrictions. Unfortunately for you, you probably just have to take it to the store and see if they will swap it out under warranty.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Problems with my Sanyo 7400!	darnell2k1	Sanyo Discussion	15	10-02-2006 03:37 PM
Sanyo 4920 terrible reception at home whereas Sanyo 4900 was strong?	UALOneKPlus	Sanyo Discussion	20	03-08-2006 11:10 AM
Tetris on a Sanyo 4920	rdwiz	Sanyo Discussion	1	11-13-2005 12:09 AM
most known issues on sprint phones	mrchuckbadazz	General Discussion	80	09-22-2005 08:32 AM
Problems With The Sanyo MM5600!	dfine1966	Sanyo Discussion	4	04-28-2005 08:56 AM