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- Help!!! Exec. Services Number Disconnected!!!
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10-14-2004, 11:00 AM
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#1 |
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Walkie Talkie User
 
Join Date: May 21, '03
Posts: 346
Phone: LX260 M250 i550
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Help!!! Exec. Services Number Disconnected!!!
I am currently dealing with a rep from exec services about recurring billing issues, and she fixed a lot of stuff, but not everything, so i need to get back to her, and none of the numbers listed in the faq's work anymore!
Does anyone have an updated number? Thanks!
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18 lines of service sharing a 6000 minute free and clear america plan with fimf, free canada roaming+LD, unlimited vision, pcs2pcs, sms, 6pm N&W, and no contract for $270! |
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10-14-2004, 03:40 PM
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#2 |
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Telephone User
Join Date: Aug 1, '04
Location: Indianapolis
Posts: 135
Phone: Sanyo Katana
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Wow, the Retention Number and now this?! Can anyone help us out???
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Retention Plan: 1000 Anytime minutes, unlimited N/W@8PM, unlimited PCS2PCS, TEP ($7), 500 txt ($5), 15% discount (10% business discount + 5% loyalty discount) = $51.70 after taxes and fees |
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10-14-2004, 03:46 PM
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#3 |
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Cellular Phone User
Join Date: Feb 17, '04
Location: Los Angeles
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Phone: Treo 700
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I really can't say I'm surprised. People run to Exec services for every little thing. I'm not saying you did, but everytime someone has a billing problem, people advise them to call exec services.
Exec services is a last line of defense, after you have exhausted all other means and still cant get resolution. Think about it...they would be called Customer Care if they were there to resolve all billing and plan problems.
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Welcome to Common Sense Island, population 1. Population subject to change. Why talk when you can text http://hte2w8.textamerica.com/?page=0 |
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10-14-2004, 03:52 PM
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#4 | |
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Evil Kraut driving mod
 
Mood:
Join Date: May 5, '03
Location: CT
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Quote:
There you go again........ Interjecting logic. Why? 
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10-14-2004, 09:30 PM
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#5 |
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Telephone User
Join Date: Mar 13, '04
Location: CARPENTERSVILLE
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Phone: Treo
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Who cares where a person goes. If the idiots that are csr would do thier job correctly than maybe nobody WOULD be calling overland KS. If I call CS and can not get it fixed then dam right I'm going to the top. They make 160 a month just from my account so I myself want it fixed yesterday.. You don't like people like me then go to at&t.
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ChArLiE |
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10-14-2004, 09:32 PM
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#6 | |
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Even the Dalai Lama Loves The Patriots!!
Join Date: Feb 15, '04
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Quote:
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10-14-2004, 10:57 PM
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#7 | |
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Account Locked
Join Date: Sep 24, '04
Location: Right Here
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There is no Santa Claus |
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10-15-2004, 07:31 PM
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#8 |
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Even the Dalai Lama Loves The Patriots!!
Join Date: Feb 15, '04
Location: Gillette Stadium
Posts: 813
Phone: 8330m
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Call 1-800-829-0965 you will get a couple of voice prompts asking for location then reps name....if not sure just keep sayin "representative" until you get connected to an operator....it may get frustrating but be patient...you will get through
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10-15-2004, 07:42 PM
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#9 | |
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Account Inactive
Join Date: May 19, '03
Location: Minneapolis, MN
Posts: 660
Phone: Trēo 650
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Quote:
Last edited by kccasey; 10-15-2004 at 08:01 PM. |
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10-15-2004, 09:10 PM
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#10 |
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Even the Dalai Lama Loves The Patriots!!
Join Date: Feb 15, '04
Location: Gillette Stadium
Posts: 813
Phone: 8330m
Trades: 30
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Thanked 3 Times in 2 Posts
SU$: 696
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this number is to executive services...it was actually given to me by a CS rep this morning...all i had to do was ask for it!!!And i know it goes to them because i had to call them today about a situation of mine that im going through
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10-16-2004, 01:26 PM
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#11 | |
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Cellular Phone User
Join Date: Feb 17, '04
Location: Los Angeles
Posts: 1,656
Phone: Treo 700
Trades: 2
Thanks: 0
Thanked 0 Times in 0 Posts
SU$: 862
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Quote:
__________________
Welcome to Common Sense Island, population 1. Population subject to change. Why talk when you can text http://hte2w8.textamerica.com/?page=0 |
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10-18-2004, 10:48 PM
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#12 | |
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Telephone User
Join Date: May 1, '04
Location: Long Beach, CA
Posts: 252
Phone: MM-A800
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SU$: 285
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Quote:
__________________
2500 a/t, ulimited night and weekend Unlimited pcs2pcs, free vision +F&C America + $ 5Unlimited SMS +$5 7pm N&W Add a phone + vision Add a phone |
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