Retention Number has changed ....again

**Blacklaw** · 10-11-2004, 10:22 AM

As an aside, it appears that the Retention number has been changed by Sprint once again. Anyone have the new one?

Vanity3 · 10-11-2004, 08:58 PM

Quote:

Originally Posted by Blacklaw

As an aside, it appears that the Retention number has been changed by Sprint once again. Anyone have the new one?

what number are you using?

**Blacklaw** · 10-11-2004, 09:08 PM

Quote:

Originally Posted by Vanity3

what number are you using?

877-417-7846 I get a recording saying that the number has been changed.

NoClones · 10-11-2004, 09:14 PM

Last I checked one of the red line phone numbers was changed also. The 1-877-822-7505 number

Vanity3 · 10-11-2004, 09:22 PM

Quote:

Originally Posted by Blacklaw

877-417-7846 I get a recording saying that the number has been changed.

I have the same number. I guess an SPCS rep in the group is going to have to answer this one. Funny, I just used this number about a week ago.

**Blacklaw** · 10-12-2004, 10:09 AM

Quote:

Originally Posted by Vanity3

I have the same number. I guess an SPCS rep in the group is going to have to answer this one. Funny, I just used this number about a week ago.

Unfortunately, since so many people start to call in on that number, Sprint is going to change it once it sees an increase in calls.

Vanity3 · 10-12-2004, 12:04 PM

Quote:

Originally Posted by Blacklaw

Unfortunately, since so many people start to call in on that number, Sprint is going to change it once it sees an increase in calls.

As long as they don't change the customer service number! I would be lost if I had to use *2!

onecrazyant · 04-06-2006, 03:05 AM

if you have been with sprint for sometime now you may or may not know about the * features *2 talk to get a rep before you get to a rep just say cancel, *3 to make a payment through your phone, *4 alittle tricky Min of use text shows as min and if you dont have a plan for something and you use it it shows as overage even if you dont go over your min. also goes over your ballance --- it is better to use *2 and get a rep though

**Tigrrre** · 04-06-2006, 08:51 AM

as long as people keep calling and abusing retentions it will constantly be changed.

**Dan** · 04-06-2006, 10:06 PM

sprint changes their numbers a few times a year generally. The retention and red phone numbers were never supposed to be given out publically and when they start answering a ton of direct dial calls they note it and they switch the numbers!

Any customer who has a "high value" to sprint will get retentions by telling claire "cancel service" when you call *2. If your not high value, you will get a regular rep

10-11-2004, 10:22 AM	#1
Blacklaw Telephone User Join Date: Oct 23, '02 Location: Long Island Posts: 182 Phone: Curve Thanks: 0 Thanked 0 Times in 0 Posts SU$: 852	Retention Number has changed ....again As an aside, it appears that the Retention number has been changed by Sprint once again. Anyone have the new one? __________________ Everything Data 450, 190 Extra Anytime Minutes, $10.00 credit a month, 20% discount per month. $48.00 before taxes

04-06-2006, 03:05 AM	#8
onecrazyant Two Cans & String User Join Date: Apr 6, '06 Location: rio rancho, nm Posts: 1 Phone: ppc-6700 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 14	your one stop numbers that you dont have to look up if you have been with sprint for sometime now you may or may not know about the * features 2 talk to get a rep before you get to a rep just say cancel, 3 to make a payment through your phone, 4 alittle tricky Min of use text shows as min and if you dont have a plan for something and you use it it shows as overage even if you dont go over your min. also goes over your ballance --- it is better to use 2 and get a rep though

04-06-2006, 08:51 AM	#9
Tigrrre Lexus Girl.. Join Date: May 12, '05 Location: Mavs! Posts: 5,516 Phone: t809/700p/a990 Trades: 7 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 685	as long as people keep calling and abusing retentions it will constantly be changed. __________________ cant afford the extra $0.05 for texts? here's an idea: collect soda cans! one can per text, if you're too lazy to get out there with a bag and a fire poker that isnt my problem. remember kids, if you cant afford a cell phone, you cant afford a cell phone, Sprint is not a charity.

04-06-2006, 10:06 PM	#10
Dan is this the year????? Mood: Join Date: Feb 6, '05 Location: western NY Posts: 16,784 Phone: HTC Touch Pro Trades: 1 Thanks: 8 Thanked 135 Times in 115 Posts SU$: 74,432	sprint changes their numbers a few times a year generally. The retention and red phone numbers were never supposed to be given out publically and when they start answering a ton of direct dial calls they note it and they switch the numbers! Any customer who has a "high value" to sprint will get retentions by telling claire "cancel service" when you call *2. If your not high value, you will get a regular rep __________________ Touch Pro 2, Touch Pro and a Treo Pro active. I feel like everything Sprint sells now has "Pro" in the name

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10-11-2004, 09:14 PM	#4
NoClones Account Inactive Join Date: May 10, '04 Location: Zebulon/NC Posts: 1,279 Phone: Treo600-8200 Thanks: 0 Thanked 3 Times in 3 Posts SU$: 10	Last I checked one of the red line phone numbers was changed also. The 1-877-822-7505 number