Dropped my scp-6400 for the 10,000th time...

smooth_1 · 09-27-2004, 11:51 PM

(sorry if this is off-topic, I didn't notice a "tech" or "phone problem" thread)

So, I dropped my Sanyo 6400 for the ??? time from my lap to a tiled floor and now it displays no text. The phone works, the light comes on, but no time, menus, phonebook, messages, etc. Anyone know if this problem is repairable.
Is it worth repairing? I understand it's not a top of the line, leading-edge technology phone. But it gets great reception and has features I like. So, even if it required me sending it to a service center I could do that if it's not too mush $$.

Thanx

tim.s · 09-28-2004, 09:04 PM

The cost of the repair could easily outweigh the cost of a replacement. However, it could be as simple as a loose connection.

Check with the service center and see if they will give you a cost estimate before making repairs.

If you decide not to have it repaired (and you are junking it anyway), you could always take it apart and look for possible simple fix.

SL10 · 09-30-2004, 01:09 AM

SPCS retail stores can now repair phones! Check your local SPCS store for details!

smooth_1 · 10-02-2004, 07:58 PM

..."service center/store" and was told since the warranty was up two months ago that "they wouldn't touch it" not even a software upgrade, for "fear of frying the phone?! Now that's a big CYA answer right there I'd say!
Not alot of faith in the service techs

it seems, though!

So, yep they talked me into a new phone(s) and an extra $20/month to my plan for the "add-a-phone" deal I got (2 vga1000's for19.95 & the extra $20/month mentioned earlier. I'll just keep the other phone & # as a back-up

BTW: Thx for the responses, it'll keep me posting....

**lennyj17** · 10-02-2004, 09:30 PM

[QUOTE=smooth_1](sorry if this is off-topic, I didn't notice a "tech" or "phone problem" thread)

Man as many times as u drop ur phone u need to sign up for the replacement program, or get a rist chain, do something, lol

currupt247 · 10-08-2004, 10:58 AM

Quote:

Originally Posted by smooth_1

So, I dropped my Sanyo 6400 for the ??? time from my lap to a tiled floor and now it displays no text.

uhm sorry I have to say this because no one else did. But lemme just point out "Smooth_1" for your screen name isn't that smart of a chioce cause you dropped your phone for ONLY the 10,000th time!

Shoulda selected Butterfingers orrr TwoLftHandz orrrr Clumsy_As_All_Gittup haha sorry sorry this thread needed a little sprucing up before it became extinct.

Draggar · 10-09-2004, 07:48 AM

Quote:

Originally Posted by SL4

SPCS retail stores can now repair phones! Check your local SPCS store for details!

Very few stores can repair very few things.

They might be able to replace the screen, but the OP would be charged for it.

Draggar · 10-09-2004, 07:51 AM

Quote:

Originally Posted by smooth_1

..."service center/store" and was told since the warranty was up two months ago that "they wouldn't touch it" not even a software upgrade, for "fear of frying the phone?! Now that's a big CYA answer right there I'd say!
Not alot of faith in the service techs

it seems, though!

Actualy, I find it honorable for the tech to tell you that. It has nothing to do with the techs compotence level, if the handset loses connection with the computer at all, the update will fail and "fry" the phone, which then you'll have a paperweight.

Maybe the techs thought that it was too risky. Before I do any software update, and I train other techs the same way, to check the dataport to make sure it's in excellent condition, then check with the software when it's connected (but not updating) and wiggle the cable to make sure it doesn't loose connection (the phone's ESN pops up in a window when it's connected).

If all is good, then I proceed.

**Deval** · 10-09-2004, 09:34 AM

^
god of techs....

< not worthty to listen to his brand of music

09-27-2004, 11:51 PM	#1
smooth_1 Two Cans & String User Join Date: Sep 27, '04 Location: San Diego, CA Posts: 3 Phone: Samsung M620 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 212	Dropped my scp-6400 for the 10,000th time... (sorry if this is off-topic, I didn't notice a "tech" or "phone problem" thread) So, I dropped my Sanyo 6400 for the ??? time from my lap to a tiled floor and now it displays no text. The phone works, the light comes on, but no time, menus, phonebook, messages, etc. Anyone know if this problem is repairable. Is it worth repairing? I understand it's not a top of the line, leading-edge technology phone. But it gets great reception and has features I like. So, even if it required me sending it to a service center I could do that if it's not too mush $$. Thanx

09-28-2004, 09:04 PM	#2
tim.s Telephone User Join Date: Aug 14, '03 Location: DFW Posts: 160 Phone: BB8830 WE Thanks: 0 Thanked 0 Times in 0 Posts SU$: 14	The cost of the repair could easily outweigh the cost of a replacement. However, it could be as simple as a loose connection. Check with the service center and see if they will give you a cost estimate before making repairs. If you decide not to have it repaired (and you are junking it anyway), you could always take it apart and look for possible simple fix. __________________ BB 8830 - World Edition with unlocked SIM, GPS, etc... LG Fusic - retired - a good solide multimedia phone Sanyo 5300 - "retired" at the bottom of the pool

10-02-2004, 07:58 PM	#4
smooth_1 Two Cans & String User Join Date: Sep 27, '04 Location: San Diego, CA Posts: 3 Phone: Samsung M620 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 212	So, I took my thin, little phone to my local Sprint... ..."service center/store" and was told since the warranty was up two months ago that "they wouldn't touch it" not even a software upgrade, for "fear of frying the phone?! Now that's a big CYA answer right there I'd say! Not alot of faith in the service techs it seems, though! So, yep they talked me into a new phone(s) and an extra $20/month to my plan for the "add-a-phone" deal I got (2 vga1000's for19.95 & the extra $20/month mentioned earlier. I'll just keep the other phone & # as a back-up BTW: Thx for the responses, it'll keep me posting....

10-09-2004, 09:34 AM	#9
Deval Resident Phone Expert Join Date: Sep 30, '02 Location: Jersey Posts: 22,950 Phone: changes daily Trades: 3 Thanks: 0 Thanked 4 Times in 3 Posts SU$: 86,974	^ god of techs.... < not worthty to listen to his brand of music __________________ My replies and comments contain my opinion on the matters which have been posted, and do not represent the rules, policies and regulations of my employer and should not be taken as such. My Flickr: http://www.flickr.com/photos/desi2smart \|\| 20,000 posts - July 11, 2007 9:55am "It's hard to just take the customer's word for issues...many people have 'forum-syndrome' in their phones."

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09-30-2004, 01:09 AM	#3
SL10 Account Inactive Join Date: Jun 25, '03 Location: The Abyss... Posts: 3,558 Phone: Wireless Thanks: 0 Thanked 0 Times in 0 Posts SU$: 60	SPCS retail stores can now repair phones! Check your local SPCS store for details!

10-02-2004, 09:30 PM	#5
lennyj17 Cellular Phone User Join Date: Sep 26, '04 Location: In da APPLE - From da 'Burgh Posts: 1,435 Phone: Curve Thanks: 0 Thanked 0 Times in 0 Posts SU$: 12,840	[QUOTE=smooth_1](sorry if this is off-topic, I didn't notice a "tech" or "phone problem" thread) Man as many times as u drop ur phone u need to sign up for the replacement program, or get a rist chain, do something, lol

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