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#1 |
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Cellular Phone User
Join Date: Jul 25, '02
Location: USA
Posts: 1,560
Phone: LG Lotus
Thanks: 0
Thanked 4 Times in 3 Posts
SU$: 594
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Sprint Phone Numbers
Here is a list of all the main phone numbers any Sprint user might need if they have any questions or concerns with their service.
Activations ------------------------------ (888)715-4588 Customer Service w/Hold Time ------------------------------ (888)211-4727 (888)788-4727 (877)909-4806 Customer Service - straight to Rep. ------------------------------ (800)658-7564 (877)822-7505 TeleSales ------------------------------ (888)253-1315 Fraud Dept. ------------------------------ (888)788-0788 WW / Vision Support Dept. ------------------------------ (866)884-4534 Premium Issues Line ------------------------------ (877)788-0743 Corporate HQ/Higherups, etc. ------------------------------ (800)829-0965 LockLine ----------------------------- (800)584-3666 Rebates ------------------------------ (800)477-4127 International Roaming Dept. ------------------------------ (888)226-7212 Legal Deptartment ------------------------------ (913)624-5800 Credit Department ------------------------------ (800)881-8036 Help Desk ------------------------------ (800)808-1058 Exective Services ------------------------------ 866-866-7496 ------------------------------ PCS Phone Codes (* or #) ------------------------------ Accessory Line ------------------------------ #222 Customer Care ------------------------------ *2 Account Information ------------------------------ *4 Spanish Option ------------------------------ *5 Speedpay System (pay your bill) ------------------------------ *3 Voice Command ------------------------------ * -> (Talk) or # -> (Talk) Last edited by Lee_Admin; 04-27-2005 at 02:23 PM. |
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#2 |
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"on the phone..."
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Mood:
Join Date: Apr 15, '04
Location: Texas
Posts: 3,294
Phone: Sprint Mogul
Trades: 2
Thanks: 3
Thanked 9 Times in 5 Posts
SU$: 30,608
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Here is an update (thanks to dzalumni):
Activations: 888-788-4727 888-715-4588 888-211-4727 888-328-4252 Activations No Wait Time (non automated): 866-516-8519 Business Customer Service: 800-827-1180 Business Customer Service (no wait time): 866-581-9266 877-812-1223 Collections: 800-808-1336 Corporate Headquarters (Higher-ups): 913-624-6000 800-829-0965 (automated directory) 913-794-0000 (automated directory) 800-877-7746 Credit Department: 800-639-6116 (option 1) Customer Service: 800-639-6111 800-658-7564 800-480-4727 (option 1) 877-909-4806 800-877-4646 (option 4) 888-211-4727 (option 2) 888-328-4252 (option 2) 877-909-4806 800-658-7564 Customer Service No Wait Time: 866-306-7056 866-744-7315 866-881-9571 877-222-5006 888-312-0050 (option 2) 877-891-1384 Do Not Call Number: 888-382-1222 Employee Accounts: 866-250-2221 888-876-8381 Executive Services: 866-398-4606 Fraud Department: 888-788-0788 International Roaming: 888-226-7212 Legal Department: 800-829-0965 (need location and employee name, Legal Department is in Overland Park, Kansas) 913-794-1440 913-794-1474 Law Department 6200 Sprint Pkwy Eisenhower A Overland Park, KS 66251 Loyalty group: 800- 614-9021 866-800-7398 866-888-2483 Marketing: 866-463-3017 866-877-9830 866-463-3020 National Business Plan: 888-312-0050 Opt-Out Number (Sprint Services Only): 800-865-7786 Payments / Internal Collections: 800-808-1336 800-399-2504 PCS & Nextel phones: 800-777-4621 Porting Department: 877-688-1969 Power Vision / EVDO Support: 866-818-1944 Priority Team: 866-542-1258 Rebate Line: 800-477-4127 Retentions: *2 (at the voice prompts state “CANCEL”) Retentions No Wait Time: 866-881-9571 Sprint Ambassadors: 888-296-8806 Sprint Care: 866-881-9571 Sprint Subpoena Compliance (Malice Phone Call Traces) Mailstop KSOPHM0206 6480 Sprint Parkway Overland Park, KS 66251 Phone: 866-259-7534 Fax: 913-315-0736 Sprint Corporate Security: 800-877-7330 Sprint Direct: 866-306-7056 Sprint Directory: 800-829-0965 Sprint Employee Value Program (National Volume Discounts): 888-457-6294 Sprint Network Management Center (Cell Towers) 888-859-1400 Technical Support Tier 2: 866-588-9907 Tele Sales: 888-253-1315 (option 3) Total Equipment Protection: 800-584-3666 Vision / 3G Wireless Web Support Tier 1: 866-588-9907 Vision / 3G Wireless Web Support Tier 2: 866-818-1944 Voice Mail Back Door Number: 410-258-6245 WLNP Priority Help Link: 877-888-1518 (Password 4357# (HELP#)) On Your Sprint Phone: Accessory Purchases #222 Airtime Usage *4 American Airlines Flight Information #22 (#AA) Bill Payment *3 Charles Schwab Direct #724 Customer Service *2 Referral Credit System #733 (#REF) Retentions *2 (tell Claire you want to cancel) Tower Resync *18 Spanish Option *5 Voice Command *-> (talk) #->(talk) PreCash Payment System #2274 (#CASH) Western Union #986 Email Address: Ecare email addresses: ecare@cc.sprintpcs.com ecare1@cc.sprintpcs.com ecare2@cc.sprintpcs.com ecare3@cc.sprintpcs.com Customer Service email address: customer.servicenet@mail.sprint.com Ambassador Program email address: Ambassadorprogram@sprint.com Sprint CEO and COO: President and COO, Len Lauer: Len.J.Lauer@mail.sprint.com CEO, Gary Foress:Gary.D.Forsee@mail.sprint.com Sprint Employee Value Program (National Volume Discounts): info@EmployeeValueProgram.com Sprint Long Distance email address: customer.servicenet@sprint.com Sprint Complete Sense email address: sprintphonemanager@sprint.com Helpful Websites: Sprint Employee Value Program (National Volume Discounts): http://www.mynationlink.com/evp/ Sprint Home: http://www.sprint.com Sprint Manage: https://sso.sprintpcs.com/sso/Login.do Sero Website: http://sprint.p.delivery.net/m/p/spr...epclanding.asp Sprint Rebates: http://www.sprintrebates.com/track/sprintpcs/index.jsp Referral Program: http://www.sprint.com/referralprogram Websites that contributed to this information: http://www.sprintusers.com http://www.sprintusers.com/forum/showthread.php?t=49124 http://forums.mobiledia.com/topic13143.html http://www.nbacls.com/executives.html http://forums.slickdeals.net/showthr...78318%E2%80%9D http://kb.pcsintel.com/index.php?tit...bers&Itemid=22 http://www.consumerist.com/consumer/...ers-206817.php * If you find a number that is no longer working, or if a number has changed, please notify me via PM. Last edited by MsRandall; 06-08-2007 at 11:17 PM. |
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#3 |
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"on the phone..."
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Mood:
Join Date: Apr 15, '04
Location: Texas
Posts: 3,294
Phone: Sprint Mogul
Trades: 2
Thanks: 3
Thanked 9 Times in 5 Posts
SU$: 30,608
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Update, all numbers verified as of 3/22/07:
Activations: 888-211-4727 888-328-4252 888-788-4727 888-715-4588 Activations No Wait Time (non automated): 866-516-8519 Business Customer Service: 800-827-1180 Business Customer Service (no wait time): 866-581-9266 877-297-4258 Business Retentions: 866-881-9571 877-812-1223 CEO, Gary Foress 703-433-4040 Direct 703-433-4352 Fax Office of the CEO Meghan Land - 703-433-4094 Collections: 800-808-1336 Corporate Headquarters (Higher-ups): 913-624-6000 703-433-4000 (automated directory) 800-829-0965 (automated directory) 913-794-0000 (automated directory) Credit Department: 800-639-6116 Customer Service: 800-480-4727 (option 1) 800-639-6111 877-909-4806 (option 2) 888-211-4727 (option 2) 888-312-0050 888-328-4252 (option 2) 888-788-4727 (option 2) Customer Service No Wait Time: 866-360-2159 Do Not Call Number: 888-382-1222 Employee Accounts: 888-876-8381 Executive Services: 866-727-0665 888-569-4927 Fax Fraud Department: 888-788-0788 International Roaming: 888-226-7212 Legal Department: Kennedy, Leonard - Corporate Legal: 703-433-4274 800-829-0965 (need location and employee name, Legal Department is in Overland Park, Kansas) 913-794-1474 - Stewart S. Myers - Sprint Nextel, Senior Attorney Law Department 6200 Sprint Pkwy Eisenhower A Overland Park, KS 66251 Office of Privacy - Legal Department: 800-639-6111 Sprint Nextel Mail stop VARESP0403-A4112 2001 Edmund Halley Drive Reston, Virginia 20191 Loyalty group: 800-614-9021 866-800-7398 866-888-2483 Marketing: (number is for survey, not able to contact a representative) 866-877-9830 Marketing Opt-Out: 800-865-7786 National Business Plan: 888-312-0050 Nextel.com Sales Support Desk 866-289-8375 Opt-Out Number (Sprint Services Only): 800-865-7786 Payments / Internal Collections: 800-808-1336 800-399-2504 PCS & Nextel phones: 866-866-7509 800-974-2221 (option 3, then option 2) Porting Department: 877-688-1969 Power Vision / EVDO Support: 866-818-1944 Priority Team: 866-542-1258 Rebate Line: 800-477-4127 Residential Sales and Business Land Lines 800-877-7746 Retentions: *2 (at the voice prompts state “CANCEL”) Retentions No Wait Time: 866-235-1185 (update: has a wait time) Sprint Ambassadors: 888-296-8806 Sprint Care: 866-881-9571 Sprint Corporate Security: 800-877-7330 Sprint Direct: 866-306-7056 Sprint Directory: 800-829-0965 Sprint Employee Value Program (National Volume Discounts): 888-457-6294 Sprint Network Management Center (Cell Towers) 888-859-1400 Sprint Subpoena Compliance (Malice Phone Call Traces) Mailstop KSOPHM0206 6480 Sprint Parkway Overland Park, KS 66251 866-259-7534 913-315-0736 Fax Technical Support Tier 1: *2 (tell Claire Technical Support) 888-211-4747 (tell Claire Technical Support) Technical Support Tier 2: 888-211-4727 Tele Sales: 866-289-8375 888-253-1315 (option 3) Total Equipment Protection (TEP): 800-584-3666 USF Charge Information 866-770-6690 Vision / 3G Wireless Web Support Tier 1: 888-211-4727 Vision / 3G Wireless Web Support Tier 2: 866-818-1944 WLNP Priority Help Link: 877-888-1518 (Password 4357# (HELP#)) On Your Sprint Phone: Accessory Purchases #222 Airtime Usage *4 American Airlines Flight Information #22 (#AA) Bill Payment *3 Charles Schwab Direct #724 Customer Service *2 Referral Credit System #733 (#REF) Retentions *2 (tell Claire you want to cancel) Tower Resync *18 Spanish Option *5 Voice Command *-> (talk) #->(talk) PreCash Payment System #2274 (#CASH) Western Union #986 Email Address: Ecare email addresses: ecare@cc.sprintpcs.com ecare1@cc.sprintpcs.com ecare2@cc.sprintpcs.com ecare3@cc.sprintpcs.com Executive Service: executive.offices@sprint.com Customer Service email address: customer.servicenet@mail.sprint.com Ambassador Program email address: Ambassadorprogram@sprint.com Marketing Opt-Out: officeofprivacy@nextel.com Sprint CEO and COO: President and COO, Len Lauer: Len.J.Lauer@mail.sprint.com CEO, Gary Foress: Gary.D.Forsee@mail.sprint.com 703-433-4040 Direct 703-433-4352 Fax Palm Treo Support: 1-877-573-8143 Sprint Employee Value Program (National Volume Discounts): info@EmployeeValueProgram.com Sprint Long Distance email address: customer.servicenet@sprint.com Sprint Complete Sense email address: sprintphonemanager@sprint.com Helpful Websites: Buzz About Wireless.com: http://www.buzzaboutwireless.com/cms/ Sprint Employee Value Program (National Volume Discounts): http://www.mynationlink.com/evp/ or Sprint Home: http://www.sprint.com Sprint Manage: https://sso.sprintpcs.com/sso/Login.do Sero Website: http://sprint.p.delivery.net/m/p/spr...epclanding.asp or http://www.sprint.com/sero Sprint Rebates: http://www.sprintrebates.com/track/sprintpcs/index.jsp Referral Program: http://www.sprint.com/referralprogram Websites that contributed to this information: http://www.sprintusers.com http://www.sprintusers.com/forum/showthread.php?t=49124 http://forums.mobiledia.com/topic13143.html http://www.nbacls.com/executives.html http://forums.slickdeals.net/showthr...78318%E2%80%9D http://kb.pcsintel.com/index.php?tit...bers&Itemid=22 http://www.consumerist.com/consumer/...ers-206817.php http://consumerist.com/consumer/spri...ecs-240040.php *This information is deemed accurate. If you find a number that is no-longer working, or if a number has changed, please notify me through PM.
__________________
SU's Humble Overseer Last edited by Lee; 07-20-2009 at 01:26 PM. |
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