Having problems with Picture Mail this morning...

21steps · 08-20-2004, 09:10 AM

Just want to see if anyone else is getting errors when trying to upload or send pics. I can't even seem to log into the Picture Mail site.

pcstech · 08-20-2004, 10:15 AM

Known issue. They are working the issue right now. Should not be too long.

Azkridth · 10-05-2004, 06:32 AM

I've been trying to access my picture mail accout from the computer for the past 4 months, and have not been able to upload or share pictures from my Samsung A600 phone.
It just says this whenever i try to login:

Your account is locked, please contact Sprint Support.

Any help???

jizzon · 10-05-2004, 07:01 AM

Do you have a picture pack? Have you tried contacting Sprint?

Azkridth · 10-05-2004, 12:10 PM

Quote:

Originally Posted by jizzon

Do you have a picture pack? Have you tried contacting Sprint?

I'm not sure about the Picture Pack. And I haven't tried contacting them yet, because the Sprint service here is very slow. I'll try contacting them and I'll let you know when I do

**Dale** · 10-05-2004, 01:10 PM

I get pictures with no pictures once in a while from Los Angeles. Sometimes it works, sometimes it doesn't. When it works, it works. When it doesn't, I get a small square in the middle of the square.

Sprint says that there are no problems with Picture Mail.

Hmmm... sort of like UFO's. Now you see them, now you don't. Maybe they do exist, maybe they don't.

jizzon · 10-05-2004, 02:30 PM

Quote:

Originally Posted by Dale

I get pictures with no pictures once in a while from Los Angeles. Sometimes it works, sometimes it doesn't. When it works, it works. When it doesn't, I get a small square in the middle of the square.

Sprint says that there are no problems with Picture Mail.

Hmmm... sort of like UFO's. Now you see them, now you don't. Maybe they do exist, maybe they don't.

Pictures always work for me in Los Angeles..

**Dale** · 10-05-2004, 03:18 PM

Quote:

Originally Posted by jizzon

Pictures always work for me in Los Angeles..

Where in Los Angeles are you located? Sometimes it works. Sometimes it doesn't. I think it all depends on the strength of the signal, but haven't isolated that down yet.

jizzon · 10-05-2004, 03:37 PM

Well I guess I wasn't being specific.. I'm not exactly in the heart of Los Angeles, but a few miles north in the valley. Whenever I go to Los Angeles though, like anywhere around Union Station and downtown, pictures work fine. Santa Monica and Westwood work fine for me too. I've never had problems trying to do stuff with pictures when my vision is working. As long as I can access vision, I can access my pictures too.

**Dale** · 10-05-2004, 04:09 PM

Quote:

Originally Posted by jizzon

Well I guess I wasn't being specific.. I'm not exactly in the heart of Los Angeles, but a few miles north in the valley. Whenever I go to Los Angeles though, like anywhere around Union Station and downtown, pictures work fine. Santa Monica and Westwood work fine for me too. I've never had problems trying to do stuff with pictures when my vision is working. As long as I can access vision, I can access my pictures too.

Oh, okay. I'll investigate the problem further. It's strange that sometimes it works, and sometimes, it just doesn't work. The signal isn't 100% full tho, so maybe that's why. In the El Monte area.

jizzon · 10-05-2004, 04:24 PM

I see.. Is it just your pictures that aren't working or vision too? In my house, only 1-2 signal bars show up on the phone I have but I can access vision and pictures fine.

08-20-2004, 09:10 AM	#1
21steps Telephone User Join Date: Oct 14, '03 Location: Austin Posts: 208 Phone: VM4500 aka 5500 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 10	Having problems with Picture Mail this morning... Just want to see if anyone else is getting errors when trying to upload or send pics. I can't even seem to log into the Picture Mail site. __________________ My Phone is too Big!................I am a Banana! Mobloggin You watched it...you can't UNwatch it

10-05-2004, 06:32 AM	#3
Azkridth Two Cans & String User Join Date: Oct 2, '04 Location: Puerto Rico Posts: 8 Phone: Samsung A900 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 263	It takes THAT long?? I've been trying to access my picture mail accout from the computer for the past 4 months, and have not been able to upload or share pictures from my Samsung A600 phone. It just says this whenever i try to login: Your account is locked, please contact Sprint Support. Any help???

10-05-2004, 01:10 PM	#6
Dale Forum Member Join Date: Dec 7, '02 Location: Honolulu, HI Posts: 4,291 Phone: Toshiba 4050 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 10,930	I get pictures with no pictures once in a while from Los Angeles. Sometimes it works, sometimes it doesn't. When it works, it works. When it doesn't, I get a small square in the middle of the square. Sprint says that there are no problems with Picture Mail. Hmmm... sort of like UFO's. Now you see them, now you don't. Maybe they do exist, maybe they don't. __________________ Line 1 ($15.40/mo): 870 at, nw 6pm, m2m, fimf, vision & pics, unl sms. Line 2 ($8.23/mo): 320 at, nw 6pm, m2m, fimf, vision & pics, unl sms. Lines 3-8 ($86.96/mo): 2000 at, nw 6pm, m2m, fimf, vision & pics, unl sms. EVDO Data Card & BlackBerry 8703e ($0.00/mo): 600 at, unl data & sms. (Roaming Included) Why did Sprint lose over a million customers recently? May 2008 Bill - Over $135 in bogus charges!

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08-20-2004, 10:15 AM	#2
pcstech Telephone User Join Date: Dec 25, '02 Posts: 103 Phone: N400 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 10	Known issue. They are working the issue right now. Should not be too long.

10-05-2004, 07:01 AM	#4
jizzon Walkie Talkie User Join Date: Nov 3, '03 Location: N.Hollywood, CA Posts: 307 Phone: Sanyo 9000 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 497	Do you have a picture pack? Have you tried contacting Sprint?

10-05-2004, 03:37 PM	#9
jizzon Walkie Talkie User Join Date: Nov 3, '03 Location: N.Hollywood, CA Posts: 307 Phone: Sanyo 9000 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 497	Well I guess I wasn't being specific.. I'm not exactly in the heart of Los Angeles, but a few miles north in the valley. Whenever I go to Los Angeles though, like anywhere around Union Station and downtown, pictures work fine. Santa Monica and Westwood work fine for me too. I've never had problems trying to do stuff with pictures when my vision is working. As long as I can access vision, I can access my pictures too.

10-05-2004, 04:24 PM	#11
jizzon Walkie Talkie User Join Date: Nov 3, '03 Location: N.Hollywood, CA Posts: 307 Phone: Sanyo 9000 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 497	I see.. Is it just your pictures that aren't working or vision too? In my house, only 1-2 signal bars show up on the phone I have but I can access vision and pictures fine.