Vision spec says its impossible to have sms AND shortmail..but we do

**Hte2w8** · 03-08-2004, 06:17 PM

I spoke with a data spec and told him I have BOTH shortmail and SMS. He said thats impossible; I logged onto shortmail and sent a test message. I explained to him that I think this is one of the reasons my sms is wrking so poorly.

He sat there for a minute and said "Your not supposed to be able to do that, it's supposed to be impossible. He asked around for a few minutes and when he came back on the phone he said "Well...everyone says your not supposed to be be able to have both". he was as baffled as I am.

Ultimately, he offered no explanation and couldnt do anything to remove the shortmail. He made some acct notes on my open trouble tickets (From Feb) and said he didnt know what to tell me....that those of us who have both sms and shortmail, should not.

If you have both, it mite be a good idea to call and let them know. He claimed this was the first time he had heard of that. After banging my head against the wall with this sms, I suspect having both sms and shortmail mite be the problem.

Alchemy · 03-09-2004, 02:58 AM

Since you have a Treo600 listed as your phone I assume that is the one you are talking about? If not, sorry; ignore everything below:

Does "logged onto Shortmail" mean Vision/Messaging/Categories/Shortmail, or using the Bowser Browser to go to the WAP site (http://smwl.uc.sprintpcs.com/sml/wap.do?button=OK) as a saved favorite?
The Shortmail option disappeared off of the Messaging Categories menu for me when the Treo600 was upgraded to 2way SMS, but I can still get to the shortmail WAP site that it was linked to, and still send shortmail.
I cant use Sprint's online send messaging page to send anything because there is no [Send] button displayed when using Bowser to see the page. I figured it was an intentional lockout to keep us from sending messages thru the website if accessed from an SMS phone.

Dont know if that helps any...

**Hte2w8** · 03-09-2004, 09:31 AM

Quote:

Originally posted by Alchemy
Since you have a Treo600 listed as your phone I assume that is the one you are talking about? If not, sorry; ignore everything below:
Does "logged onto Shortmail" mean Vision/Messaging/Categories/Shortmail, or using the Bowser Browser to go to the WAP site (http://smwl.uc.sprintpcs.com/sml/wap.do?button=OK) as a saved favorite?
The Shortmail option disappeared off of the Messaging Categories menu for me when the Treo600 was upgraded to 2way SMS, but I can still get to the shortmail WAP site that it was linked to, and still send shortmail.
I cant use Sprint's online send messaging page to send anything because there is no [Send] button displayed when using Bowser to see the page. I figured it was an intentional lockout to keep us from sending messages thru the website if accessed from an SMS phone.

Dont know if that helps any...

no..I mean I have a link to my shortmail from the vision homepage via my handset. It's not a bookmark. It is exactly the way it was before Feb 26, and it workes MUCH faster than my sms

Alchemy · 03-09-2004, 02:39 PM

Quote:

Originally posted by Hte2w8
no..I mean I have a link to my shortmail from the vision homepage via my handset. It's not a bookmark. It is exactly the way it was before Feb 26, and it workes MUCH faster than my sms

If I understand correctly its Vision (home)/ then Messaging/ then Categories/ then choice Shortmail - the first of the methods I described above? My Categories list now has only:
1. Instant messaging
2 Email
3.Chat
4. Biz Connection
Yours presumably still has "x. Shortmail" as well. (I dont remember exactly what it used to say.) One thought: I set my messaging settings on the website phone Vision settings to SMS for default outgoing. It seems to only affect messages sent from that online area, tho. I actually wanted txt msgs sent to my AAPs to be forced to 1way messaging so I could send quick notes, and they wouldnt have to log onto Vision (which still works only about half the time) to get them. It sends them Shortmail anyway, to my annoyance, ignoring my default. You might try playing with the default outgoing choice between Shortmail and SMS if you havent already. Im in SoCal so you'd think things would be the same. Oh well.

**Hte2w8** · 03-09-2004, 02:58 PM

Tried all that. The bottom line is, supposedly it is impossible to have both two way text and shortmail. I'm not the only one that has both, there are a few others on the board that have both too.

I'm guessing this is why some of us have so many problems with our sms. I Guess the system isnt designed to support both simultaneously.

I just hope they get it fixed soon.

cferd · 03-09-2004, 03:35 PM

Quote:

Originally posted by Alchemy
If I understand correctly its Vision (home)/ then Messaging/ then Categories/ then choice Shortmail - the first of the methods I described above? My Categories list now has only:
1. Instant messaging
2 Email
3.Chat
4. Biz Connection

From "Vision Home" select "0. My Account". You should see "5. Messaging". When you click on it you might get:

1. PCS Short Mail
2. PCS Mail
3. Help
4. My Account Home

**Hte2w8** · 03-09-2004, 03:57 PM

Quote:

Originally posted by cferd
From "Vision Home" select "0. My Account". You should see "5. Messaging". When you click on it you might get:

1. PCS Short Mail
2. PCS Mail
3. Help
4. My Account Home

Cferd...Im going to assume ur still having the same problem as I? You still have shortmail as an option too?

cferd · 03-09-2004, 04:19 PM

Quote:

Originally posted by Hte2w8
Cferd...Im going to assume ur still having the same problem as I? You still have shortmail as an option too?

I'm not gonna call it a problem in my case, because SMS has been working fine, but yes, I do still have Shortmail and it's still operational. And I'm afraid to call CS to ask about it. They may decide to tinker with it and mess something up.

Alchemy · 03-09-2004, 05:15 PM

Quote:

Originally posted by cferd
From "Vision Home" select "0. My Account". You should see "5. Messaging". When you click on it you might get:

1. PCS Short Mail
2. PCS Mail
3. Help
4. My Account Home

Thanks for supplying that route. Its not the same as the one I was describing, and trying to get confirmation on how you guys got the option. When I go that route I still have shortmail as well. It works, of course, because it is a link to the same WAP site I first quoted. My SMS sent from the Treo 600 to another PCS phone takes minutes to hours to be received. The same for Shortmail from another phone arriving as SMS on the 600. If I send a msg from my computer via my phone's online Vision messaging page as forced SMS it always arrives immediately on any phone. Shortmail sent from the WAP site arrives immediately. Sounds like the same problem as described, but intermittent.
Since people with other SMS enabled phones (Deval?) reported they could also still access that WAP site(s) for Shortmail, and no problems with delays, I submit it may not be due to having "both" on the phone. Just a thought for consideration - I'm not arguing with anybody, or doubting their experience.

cferd · 03-09-2004, 05:37 PM

Quote:

Originally posted by Alchemy
Since people with other SMS enabled phones (Deval?) reported they could also still access that WAP site(s) for Shortmail, and no problems with delays, I submit it may not be due to having "both" on the phone. Just a thought for consideration - I'm not arguing with anybody, or doubting their experience.

So it looks like everyone has both SMS and Shortmail.

I hate to say this, but maybe patience is the way to go? SMS being relatively new to Sprint and all.

**Bohemian Iconoclast** · 03-09-2004, 05:50 PM

Those of youu with SMS, try this url and let us all know if it works. That will answer the question. Here ya go:

http://smwl.uc.sprintpcs.com/sml/wap.do

If it doesn't work, drop the wap.do and see what you get.

*PLEASE* report back, even if you're a lurker. Different models react different was sometimes, so be specific.

cferd · 03-09-2004, 06:01 PM

It takes me to Shortmail on my phone

**Hte2w8** · 03-09-2004, 06:03 PM

I cannot access the page via that url. I tried both ways, both ways it tells me the page is unavailable or cannot be found. i can only access it via my handset thru my messaging options...not a bookmark, but a link.

i wish there was someone who could explain WHY sms and shortmail are supposedly unable to exist together. ive read time and time again that they cant, but would like to know why.

Correction..I can access it....the only difference is one has my shortlist and the other doesnt

Alchemy · 03-09-2004, 06:18 PM

Quote:

Originally posted by Hte2w8
I cannot access the page via that url. I tried both ways, both ways it tells me the page is unavailable or cannot be found. i can only access it via my handset thru my messaging options...not a bookmark, but a link.

i wish there was someone who could explain WHY sms and shortmail are supposedly unable to exist together. ive read time and time again that they cant, but would like to know why.

Correction..I can access it....the only difference is one has my shortlist and the other doesnt

When I was previously using pda apps SMS 600, I got an error message from their server that their implemented version of SMS was not compatible with my shortlist, and to delete it. I was having troubles with slow messaging at the time. A long shot, but thought I'd mention it...
I suspect the "not both" notion is just ecomomics. Why still allow you to access Shortmail for free when we can "charge" you to access SMS?

**Hte2w8** · 03-09-2004, 06:30 PM

I'll try it...heck...at this point if u told me standing on my head, drinking a glass of water while listening to country music would fix my sms prob...i'd do it (wudnt be pretty tho)

03-08-2004, 06:17 PM	#1
Hte2w8 Cellular Phone User Join Date: Feb 17, '04 Location: Los Angeles Posts: 1,656 Phone: Treo 700 Trades: 2 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 862	Vision spec says its impossible to have sms AND shortmail..but we do I spoke with a data spec and told him I have BOTH shortmail and SMS. He said thats impossible; I logged onto shortmail and sent a test message. I explained to him that I think this is one of the reasons my sms is wrking so poorly. He sat there for a minute and said "Your not supposed to be able to do that, it's supposed to be impossible. He asked around for a few minutes and when he came back on the phone he said "Well...everyone says your not supposed to be be able to have both". he was as baffled as I am. Ultimately, he offered no explanation and couldnt do anything to remove the shortmail. He made some acct notes on my open trouble tickets (From Feb) and said he didnt know what to tell me....that those of us who have both sms and shortmail, should not. If you have both, it mite be a good idea to call and let them know. He claimed this was the first time he had heard of that. After banging my head against the wall with this sms, I suspect having both sms and shortmail mite be the problem. __________________ Welcome to Common Sense Island, population 1. Population subject to change. Why talk when you can text http://hte2w8.textamerica.com/?page=0

03-09-2004, 02:58 PM	#5
Hte2w8 Cellular Phone User Join Date: Feb 17, '04 Location: Los Angeles Posts: 1,656 Phone: Treo 700 Trades: 2 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 862	Tried all that. The bottom line is, supposedly it is impossible to have both two way text and shortmail. I'm not the only one that has both, there are a few others on the board that have both too. I'm guessing this is why some of us have so many problems with our sms. I Guess the system isnt designed to support both simultaneously. I just hope they get it fixed soon. __________________ Welcome to Common Sense Island, population 1. Population subject to change. Why talk when you can text http://hte2w8.textamerica.com/?page=0

03-09-2004, 06:01 PM	#12
cferd Telephone User Join Date: Jan 9, '04 Location: Park Posts: 252 Phone: Treo600 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 10	It takes me to Shortmail on my phone __________________ The difference between ignorance and indifference? I don't know and I don't care.

03-09-2004, 06:03 PM	#13
Hte2w8 Cellular Phone User Join Date: Feb 17, '04 Location: Los Angeles Posts: 1,656 Phone: Treo 700 Trades: 2 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 862	I cannot access the page via that url. I tried both ways, both ways it tells me the page is unavailable or cannot be found. i can only access it via my handset thru my messaging options...not a bookmark, but a link. i wish there was someone who could explain WHY sms and shortmail are supposedly unable to exist together. ive read time and time again that they cant, but would like to know why. Correction..I can access it....the only difference is one has my shortlist and the other doesnt __________________ Welcome to Common Sense Island, population 1. Population subject to change. Why talk when you can text http://hte2w8.textamerica.com/?page=0 Last edited by Hte2w8; 03-09-2004 at 06:10 PM.

03-09-2004, 06:30 PM	#15
Hte2w8 Cellular Phone User Join Date: Feb 17, '04 Location: Los Angeles Posts: 1,656 Phone: Treo 700 Trades: 2 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 862	I'll try it...heck...at this point if u told me standing on my head, drinking a glass of water while listening to country music would fix my sms prob...i'd do it (wudnt be pretty tho) __________________ Welcome to Common Sense Island, population 1. Population subject to change. Why talk when you can text http://hte2w8.textamerica.com/?page=0

03-09-2004, 02:58 AM	#2
Alchemy Telephone User Join Date: Feb 17, '04 Location: SoCal Posts: 176 Phone: Treo700p Thanks: 0 Thanked 0 Times in 0 Posts SU$: 182	Since you have a Treo600 listed as your phone I assume that is the one you are talking about? If not, sorry; ignore everything below: Does "logged onto Shortmail" mean Vision/Messaging/Categories/Shortmail, or using the Bowser Browser to go to the WAP site (http://smwl.uc.sprintpcs.com/sml/wap.do?button=OK) as a saved favorite? The Shortmail option disappeared off of the Messaging Categories menu for me when the Treo600 was upgraded to 2way SMS, but I can still get to the shortmail WAP site that it was linked to, and still send shortmail. I cant use Sprint's online send messaging page to send anything because there is no [Send] button displayed when using Bowser to see the page. I figured it was an intentional lockout to keep us from sending messages thru the website if accessed from an SMS phone. Dont know if that helps any...

03-09-2004, 05:50 PM	#11
Bohemian Iconoclast Digital PCS User Join Date: Jul 20, '03 Location: California Posts: 4,458 Phone: Backjack II Thanks: 0 Thanked 1 Time in 1 Post SU$: 3,986	Those of youu with SMS, try this url and let us all know if it works. That will answer the question. Here ya go: http://smwl.uc.sprintpcs.com/sml/wap.do If it doesn't work, drop the wap.do and see what you get. PLEASE report back, even if you're a lurker. Different models react different was sometimes, so be specific.

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