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Old 08-10-2016, 02:10 PM   #1
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Join Date: Sep 29, '03
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EPRP and can no longer order online?

I just got on upgrade on a line 2 months ago, so this was all working recently. I have another line with an available upgrade, so today I went to, logged in, selected a device and when I click "Upgrade/Replace" I get this popup:
We're sorry, but the number you entered has been identified as part of the Everything Plus Referral Program (formerly Sprint Exclusive Referral Offer/SERO). Please visit to complete your Everything Plus phone upgrade, or you may call an Everything Plus sales representative by phone at 1-888-882-4030 to place your order.
(of course, that's exactly how I got to that error message)

If I simply login to and goto my account and and under any line select "Upgrade this phone" I get
Your account is currently not eligible for purchases online.
Please add an account to your profile to continue.
This is certainly news to me! I'm pretty sure I ordered online back in June.

I'll call them tonight to see what's up. Has this happened to anyone else? (e.g,. is this just my account?)
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