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Old 08-20-2013, 08:51 PM   #1
vince22sh
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Exclamation Camera issue (low light )

I recieved my 2nd HTC one last july 25th, my 1st one has a pixel issue but takes great night shots, The HTC one they sent me as a replacement was brand new and last week i used it to take a low light pic and notice purple all over and horrible pics....im thinking of taking to get it check out at my local sprint store soon, ive been reading that lotsa ppl has the same issue and bad sensor is causing this and not fixable with any updates....will Sprint replace it @ no cost? BTW i have sprint TEP...thanks
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Old 09-12-2013, 08:25 PM   #2
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i have this same issue. got mine on 06/01. i was wondering if a Sprint store would replace the phone also? but i'm rooted and have a custom ROM so i don't want to turn my phone back to stock if i don't have to.

but actually, there's suppose to be a fix coming with 4.3. however, i'm not sure if it's entire a software issue as this apparently only affects some handsets.

http://bgr.com/2013/09/12/htc-one-camera-bug-fix/
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Old 01-19-2014, 10:25 PM   #3
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Quote:
Originally Posted by 1lazysheep View Post
i have this same issue. got mine on 06/01. i was wondering if a Sprint store would replace the phone also? but i'm rooted and have a custom ROM so i don't want to turn my phone back to stock if i don't have to.

but actually, there's suppose to be a fix coming with 4.3. however, i'm not sure if it's entire a software issue as this apparently only affects some handsets.

http://bgr.com/2013/09/12/htc-one-camera-bug-fix/
Just an update on this issue. It appears it is a hardware issue, in that the camera module isn't properly protected against heat, and that is causing the purple tint on pictures taken in low light. I sent my One back to HTC last week, and am supposed to get it back tomorrow. I'll report on my findings then...

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Old 01-21-2014, 06:57 PM   #4
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Got my phone back yesterday. Appears the issue is fixed. Pictures don't have purple tint!

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