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Old 12-21-2012, 11:56 AM   #1
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Question Error Codes on S3

Hey SU!

I have an GS3 and I have not been able to update any of my applications nor am I able to download anything . I receive the following two errors:

Update for "Photo Grid - Collage Maker" could not be downloaded due to an error. (927)

OR

Update for "Groupon - Daily Deals, Coupons" could not be downloaded due to an error. (Error retrieving information from server.[RPC:S-5:AEC-0])

Does anyone know a solution? I'm trying to avoid going into the store due to the lack of professionalism that I experience but will if I have to.

Your thoughts are appreciated and thank you in advance!
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Old 12-21-2012, 12:39 PM   #2
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Menu,
Settings,
Application Manager,
...clear the data and try that
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Old 12-21-2012, 12:43 PM   #3
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That doesn't work
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Old 12-21-2012, 12:45 PM   #4
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Try to uninstall the apps and play store updates. If that doesn't work, then unattached your account from phone, then attach it again. Rooted by any chance?
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Old 12-21-2012, 12:47 PM   #5
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Thank you. I am not rooted. Just using the phone normally. I called sprint and they stated that it is a Google problem. I can download music without issue. If I unattach my account from the phone and reattach it, will removing it delete contacts, email accounts and such from the phone?
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Old 12-21-2012, 12:56 PM   #6
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Quote:
Originally Posted by hypnospastic View Post
Thank you. I am not rooted. Just using the phone normally. I called sprint and they stated that it is a Google problem. I can download music without issue. If I unattach my account from the phone and reattach it, will removing it delete contacts, email accounts and such from the phone?
Just make sure that it is synced with Google first. Your gmail and contacts will re-sync. You will have to install your apps again. I suggest using My Backup. If you can download it, just back up your apk files, then reinstall. Easier than downloading again
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Old 12-21-2012, 01:05 PM   #7
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Everything is good now. I spoke with the folks at Google and she instructed me to remove my account and add it again. Thank you heavyd for your assistance!

HAPPY HOLIDAYS!
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Old 12-21-2012, 02:20 PM   #8
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She told you to do the same as me lol
Happy Holidays to you also
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