FYI! Asurion replacing Evo with Evo 3D - Page 7

**Duffman** · 03-06-2012, 08:08 AM

The EVO 3D may not be a replacement for the EVO 4G in Sprint's warehouse exchange list.

Asurion has different policies from Sprint.

P. Dexter85 · 03-06-2012, 08:13 AM

So it may be the Evo Design 4G as the warehouse replacement. Does anyone know how long the waiting list is?

IFORGIT · 03-06-2012, 09:20 AM

I gotcha, didn't know it was as complicated as that. Well it won't be long before I find out, and I'll be sure to update.

P. Dexter85 · 03-06-2012, 09:56 AM

Cool. Cuz I wanna upgrade.

IFORGIT · 03-09-2012, 12:48 PM

Bad news, got a perfectly good Evo 4G as a replacement. But at least it works.

P. Dexter85 · 03-09-2012, 01:57 PM

Damn. Im gonna wait awhile.

P. Dexter85 · 03-15-2012, 03:11 PM

My wife's Evo was just replaced because her camera started having contrast and brightness issues. I contacted Asurion and they replaced her phone with the Evo 3D that she received today. I need a new phone too.

ignardaj · 03-26-2012, 12:43 AM

just got my first day release evo 4g replace by asurion with a refurbished evo 4g...sorta ticked that it cost me $100 plus $20 for rushed delivery but now i have a working phone that doesnt over heat and is very unstable...also as a side note, i took the original to sprint and the phone was rooted and they refused to look at it saying the root was causing the problems which voided the warranty...i should of unrooted it but was taking my wifes phone it and since it was no wait i gave them mines...oh well, i got a working phone, she got a new evo shift and now we wait until the new phones come out in a few months...

P. Dexter85 · 03-26-2012, 12:48 AM

I guess. I want a new device so bad but patience is a virtue.

Scooley01 · 04-09-2012, 01:24 AM

I too have dropped my 4G many times without it breaking...however, my luck ran out last night when it fell flat on the glass on the sidewalk...screen is completely shattered, and the LCD underneath even cracked slightly. Very frustrating, because I've been using cell phones since I was a sophomore in HS and I've never broken a screen or had to have on replaced.

I was excited that when I filled out the claim online today, Asurion offered me the Evo3D instead...although I'm stuck with the purple color. Definitely not a huge deal though!

I'm not sure where all the 3D hate is coming from in this thread...lots of people saying it's a downgrade and such. The 3D has a better processor, more ram, more storage, higher screen resolution, better battery life, etc. How is that a downgrade? Unless you really needed the 8MP camera...

If I filled out my claim yesterday (Sunday, Easter) morning, how long does the process with Asurion usually take? My status page says they're doing everything they can to ship it ASAP and they'll send me a notification when it ships...should I expect it Tuesday? Wednesday? Longer? My 4G is somewhat usable, although the shards of glass keep falling out and scratching me...

03-06-2012, 08:08 AM	#91
Duffman Eh. Mood: Join Date: Mar 3, '10 Posts: 5,244 Thanks: 173 Thanked 795 Times in 477 Posts SU$: 29,070	The EVO 3D may not be a replacement for the EVO 4G in Sprint's warehouse exchange list. Asurion has different policies from Sprint. __________________ Sprint wants me to make this absolutely clear: “The postings on this site are my own and do not necessarily represent the positions, strategies or opinions of Sprint.” I just WORK for Sprint. In no way does Duffman represent them!

03-26-2012, 12:43 AM	#98
ignardaj Telegraph User Join Date: Nov 19, '09 Location: Lakewood, Ca Posts: 31 Phone: HTC EVO 4g Thanks: 2 Thanked 1 Time in 1 Post SU$: 281	just got my first day release evo 4g replace by asurion with a refurbished evo 4g...sorta ticked that it cost me $100 plus $20 for rushed delivery but now i have a working phone that doesnt over heat and is very unstable...also as a side note, i took the original to sprint and the phone was rooted and they refused to look at it saying the root was causing the problems which voided the warranty...i should of unrooted it but was taking my wifes phone it and since it was no wait i gave them mines...oh well, i got a working phone, she got a new evo shift and now we wait until the new phones come out in a few months... Last edited by ignardaj; 03-26-2012 at 01:10 AM.

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03-06-2012, 08:13 AM	#92
P. Dexter85 Telegraph User Join Date: Jan 26, '12 Posts: 63 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 281	So it may be the Evo Design 4G as the warehouse replacement. Does anyone know how long the waiting list is?

03-06-2012, 09:20 AM	#93
IFORGIT Telephone User Join Date: Jul 30, '08 Location: Jax Beach, FL Posts: 158 Phone: Galaxy Nexus Thanks: 4 Thanked 4 Times in 4 Posts SU$: 1,570	I gotcha, didn't know it was as complicated as that. Well it won't be long before I find out, and I'll be sure to update.

03-06-2012, 09:56 AM	#94
P. Dexter85 Telegraph User Join Date: Jan 26, '12 Posts: 63 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 281	Cool. Cuz I wanna upgrade.

03-09-2012, 12:48 PM	#95
IFORGIT Telephone User Join Date: Jul 30, '08 Location: Jax Beach, FL Posts: 158 Phone: Galaxy Nexus Thanks: 4 Thanked 4 Times in 4 Posts SU$: 1,570	Bad news, got a perfectly good Evo 4G as a replacement. But at least it works.

03-09-2012, 01:57 PM	#96
P. Dexter85 Telegraph User Join Date: Jan 26, '12 Posts: 63 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 281	Damn. Im gonna wait awhile.

03-15-2012, 03:11 PM	#97
P. Dexter85 Telegraph User Join Date: Jan 26, '12 Posts: 63 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 281	My wife's Evo was just replaced because her camera started having contrast and brightness issues. I contacted Asurion and they replaced her phone with the Evo 3D that she received today. I need a new phone too.

03-26-2012, 12:48 AM	#99
P. Dexter85 Telegraph User Join Date: Jan 26, '12 Posts: 63 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 281	I guess. I want a new device so bad but patience is a virtue.

04-09-2012, 01:24 AM	#100
Scooley01 Telephone User Join Date: Dec 27, '04 Location: College Station, Texas Posts: 175 Phone: EVO 4G Thanks: 0 Thanked 1 Time in 1 Post SU$: 990	I too have dropped my 4G many times without it breaking...however, my luck ran out last night when it fell flat on the glass on the sidewalk...screen is completely shattered, and the LCD underneath even cracked slightly. Very frustrating, because I've been using cell phones since I was a sophomore in HS and I've never broken a screen or had to have on replaced. I was excited that when I filled out the claim online today, Asurion offered me the Evo3D instead...although I'm stuck with the purple color. Definitely not a huge deal though! I'm not sure where all the 3D hate is coming from in this thread...lots of people saying it's a downgrade and such. The 3D has a better processor, more ram, more storage, higher screen resolution, better battery life, etc. How is that a downgrade? Unless you really needed the 8MP camera... If I filled out my claim yesterday (Sunday, Easter) morning, how long does the process with Asurion usually take? My status page says they're doing everything they can to ship it ASAP and they'll send me a notification when it ships...should I expect it Tuesday? Wednesday? Longer? My 4G is somewhat usable, although the shards of glass keep falling out and scratching me...