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Old 11-05-2007, 07:14 AM   #1
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***?!? Migration to Ensemble resets upgrade eligibility????

I was to be eligible for a 2-year ($150) upgrade on one of my lines next month. Now Sprint CS tells me that the migration restarts my eligibility (and contract date!) and I have to wait until October 2009???

This might be the final straw....
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Old 11-05-2007, 07:45 AM   #2
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Whoever told you that was incorrect. If your eligibility was reset, it was in error, and they should still honor your original contract date and upgrade eligibility. Call them back and have them double check, and if they refuse to help you, then call executive services.
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Old 11-05-2007, 07:48 AM   #3
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All right, I will do that when I get home from work today. Thanks.
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