[evilkeo]

I'm liking my SERO plans now, but if I ever wanted to add lines etc, would it be possible to revert back to a super old plan that's no longer offered? Before I got SERO, I had a retention plan for 750 minutes for 40 bucks a month, plus 20 for add a line. Before I had that, I had a publicly offered plan for 2000 minutes, second line free, free vision on both phones, m2m, etc for i think 100 bucks. I was just curious if it would even be possible.

Now that I think about it, I wonder if I could have gotten that 750 minutes for 40 a month back with a free add a line. I'd probably end up paying more for vision, text, etc though. Just thinking out loud.

[mitziedoll]

Technically, yes but the odds of finding a competent cs rep fluent enough in p2k....unlikely. Even retention probably couldn't do it. Sprint's organization = Crap. But hey it could work in your favor if you work out an even better retention plan.

[PokerFace23]

Originally Posted by mitziedoll

Technically, yes but the odds of finding a competent cs rep fluent enough in p2k....unlikely. Even retention probably couldn't do it. Sprint's organization = Crap. But hey it could work in your favor if you work out an even better retention plan.

PLEASE stop assuming that all CS reps are incompetent. listen lady, stop talking about p2k like you know anything about it and finding old plans etc and forcing things on.

when it's expired, it's expired.

tha'ts like going into a store and asking to upgrade into a discontinued phone.

"hi, i'd like to change phones and get from you a sanyo 7200. what do you mean you dont sell it? i had it 3 years ago. you must be incompetent."

you're giving false hope to the OP. and s/he'll be lead to believe that sprint cannot/willnot do anything for her.

a regular store/cs rep can only offer you current plans.

retention MIGHT be able to put you on a different plan. but i'd still somewhat doubt it.

[Dragonman]

Wirelessly posted (Treo 700p: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/Palm-D052; Blazer/4.5) 16;320x320)

In addition if his account has been moved to the Ensemble system (all customers will be eventually) there is no way to get older plans. P2K is being phased out for the Ensemble system. When it's complete the grandfathered vision etc. will not be allowed on upgrades/esn swaps. The new system won't allow it no matter what one does.

[evilkeo]

Thanks for the help everyone! When did they start switching over the Ensemble? I was talking on the phone earlier, trying to get my plan switched back to where it was 3 days ago, pre-renewal. The rep told me she couldn't do it because there were alot of codes involved that she didn't have. I wasn't sure if this was this p2k problem or just that she didn't have the priviledges to do it.

[joe123]

No way you will be able to get your old plan back. You have better luck winning the lotery.

Sprint does this on purpose to weed out old plans that were too good to be true. They know that sooner or later, you will need to add more phone to your plan, thus why the SERO plans are so attractive.