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Old 02-07-2007, 04:46 PM   #1
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Error 97 and Text Messaging

I have seen this discussed in one other topic, but I thought it deserved its own post. If you try to send a text message and receive "error 97", then you have previously told Sprint to block messages to and from your phone. To eliminate this error, the account holder needs to contact Sprint and remove the block.
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Old 07-28-2008, 06:58 PM   #2
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does anyone get the error message on Sprint phone? I get the error messg from time to time
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Old 07-28-2008, 07:21 PM   #3
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I get it randomly now and then but if I resend it right after, it almost always goes through.
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Old 09-27-2011, 08:36 PM   #4
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I have had an LG Optimus for almost 10 months, had issues with the battery only and a new phone was sent as replacement. The new phone would not send or receive texts while I was in my home, but it would do it anywhere else. While at home it gave me Message Not Sent, Cause Code 97.
I called Sprint and after talking with 3 reps (including an issue escalator person), they couldn't do anything that helped. Hard resetting didn't change anything. They ran a bunch of other updates and tests on their end.
Finally, while waiting on hold for another Sprint rep, I was searching online and saw this post. I mentioned it to the rep and they did a "2-way block" for SMS, then took the block off. Texting resumed normally immediately afterward.
Thank you MelloMike!
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