Text Messages still going to old phones

mshellif · 11-28-2006, 12:29 PM

HELP! I am hoping that someone can help me. I recently got a new phone, my second "new" phone since I have had sprint service. I have discovered that my incoming text messages are still being received at my old phones as well as my current phone. I just found out that a very nosey friend took my old phone and has been reading my incoming text messages. Why/how is this happening and what can I do to make sure that my messages are sent to my current phone only? I would appreciate any assistance available! My current phone is an Audiovox ppc6600, previous phone audiovoxx ppc6600, 1st phone (that I remember anyway) toshiba 4050. I didn't see a thread about this, if this information is already listed please point me in that direction!

Thanks!!

**Dzalumni** · 11-28-2006, 02:19 PM

Look in the FAQ. There is a number for Technical Support. Call them direct, explain the problem (be honest, nice & listen to what they have to say) have them open a ticket.

Good luck.

***reemusk*** · 11-28-2006, 03:31 PM

there is no need to open a ticket -- this will happen as the MSID is the same. shut the phone off.

if you want, get the MSL and 0000000000 out the information for MSID and phone number in your old phones. this way this won't happen.

mshellif · 11-28-2006, 04:21 PM

This is probaly a stupid question but what is MSL & MSID and where would I where would I go to make revisions to these settings?

***reemusk*** · 11-28-2006, 05:32 PM

Quote:

Originally Posted by mshellif

This is probaly a stupid question but what is MSL & MSID and where would I where would I go to make revisions to these settings?

you can call sprint and they can help you set it up.

it's ##MSL (man. service lock), which is what sprint puts on the phone
the MSID is how the network identifies the phone

if 2 phones have the same thing, notifications will often go to both (or one) of the phones.

mshellif · 11-28-2006, 05:39 PM

So it sounds like I have to call Sprint to get this resolved? I was hoping to avoid that since it seems that whenever I have to call for their help things get more messed up before they get better. Oh well, it was worth a shot! I guess I will bite the bullet and call sprint.

***reemusk*** · 11-28-2006, 05:41 PM

Quote:

Originally Posted by mshellif

So it sounds like I have to call Sprint to get this resolved? I was hoping to avoid that since it seems that whenever I have to call for their help things get more messed up before they get better. Oh well, it was worth a shot! I guess I will bite the bullet and call sprint.

just get your msl and you can do it yourself

its ##MSL then hit the okay button (or ##MSL#)

then you can edit your phone settings.

mshellif · 11-28-2006, 06:07 PM

Thanks! You are wonderful!

mshellif · 11-28-2006, 11:08 PM

Hey, can u think of a way 2 fix t is that would not involve me having access to my old phones?

Sonin66 · 11-29-2006, 09:59 AM

the only other way is for someone else to activate your old phone with their msid # or keep the old phone off. if your friend keeps looking, take the battery away or hide the phone and battery seperate

mshellif · 11-29-2006, 05:48 PM

Thanks! Unfortunately i just found both my old phones so that isnt how he has been reading my text messages after all. He has definately been reading my texts, now i have no idea how he is accomplishing this. bummer

*Freak4Dell* · 11-29-2006, 06:05 PM

Does he ask to see your phone at times?

mshellif · 11-29-2006, 08:53 PM

Quote:

Originally Posted by Freak4Dell

Does he ask to see your phone at times?

sure, but I never let him. I password protect my phone and i change the password at least once every 2 weeks. but he ha gotten into my account, changed my voicemail password (all u need is the last 4 digits of ss#) and many other things

*Freak4Dell* · 11-29-2006, 08:54 PM

Call Sprint and tell them what's going on, and you may even be able to file a police report for this and see if they'll do anything about it.

mshellif · 11-29-2006, 10:59 PM

I already did that. I asked them not 2 allow password changes or account access using the ss# too. I was told that maybe i should contact police but they could make a note on the account but they really couldnt change their processes and it wasnt their job 2 police my account privacy. Every time i have called since they have given me access 2 my account with only the last 4 of ss# and i have voiced my complaint every time 2 no avail

11-28-2006, 12:29 PM	#1
mshellif Telegraph User Join Date: Mar 7, '05 Location: Fargo, ND Posts: 27 Phone: ppc 6700 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 574	Text Messages still going to old phones HELP! I am hoping that someone can help me. I recently got a new phone, my second "new" phone since I have had sprint service. I have discovered that my incoming text messages are still being received at my old phones as well as my current phone. I just found out that a very nosey friend took my old phone and has been reading my incoming text messages. Why/how is this happening and what can I do to make sure that my messages are sent to my current phone only? I would appreciate any assistance available! My current phone is an Audiovox ppc6600, previous phone audiovoxx ppc6600, 1st phone (that I remember anyway) toshiba 4050. I didn't see a thread about this, if this information is already listed please point me in that direction! Thanks!!

11-28-2006, 02:19 PM	#2
Dzalumni And the home of the SIOUX! Join Date: Jun 11, '06 Location: Travel the US! Posts: 3,471 Phone: Treo Pro Trades: 1 Thanks: 1 Thanked 1 Time in 1 Post SU$: 11,928	Look in the FAQ. There is a number for Technical Support. Call them direct, explain the problem (be honest, nice & listen to what they have to say) have them open a ticket. Good luck. __________________ Buddy, who knew what your life was like, before you joined our family.You brought, laughter, sunshine and smiles to our family. You are missed. R.I.P my sweet one.

11-28-2006, 03:31 PM	#3
*reemusk* i'm still alive! Mood: Join Date: Oct 6, '04 Posts: 5,996 Phone: iPhone 4 Trades: 5 Thanks: 4 Thanked 6 Times in 5 Posts SU$: 23,420	there is no need to open a ticket -- this will happen as the MSID is the same. shut the phone off. if you want, get the MSL and 0000000000 out the information for MSID and phone number in your old phones. this way this won't happen. __________________ vi660 > 5500 > 8300 > 4500 > A900 > 9000 > 6700 > 9000 > M1 > 9000 > MUSIQ > 9000 > 8703e > 9000 > ic502 > a920 > Centro > 8830 > 8330 > 9630 > Moment > Hero > 9630 then on VZW, i went all like.. D1 --> D2 --> DX --> DX2 --> iPhone 4

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11-28-2006, 04:21 PM	#4
mshellif Telegraph User Join Date: Mar 7, '05 Location: Fargo, ND Posts: 27 Phone: ppc 6700 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 574	This is probaly a stupid question but what is MSL & MSID and where would I where would I go to make revisions to these settings?

11-28-2006, 05:39 PM	#6
mshellif Telegraph User Join Date: Mar 7, '05 Location: Fargo, ND Posts: 27 Phone: ppc 6700 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 574	So it sounds like I have to call Sprint to get this resolved? I was hoping to avoid that since it seems that whenever I have to call for their help things get more messed up before they get better. Oh well, it was worth a shot! I guess I will bite the bullet and call sprint.

11-28-2006, 06:07 PM	#8
mshellif Telegraph User Join Date: Mar 7, '05 Location: Fargo, ND Posts: 27 Phone: ppc 6700 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 574	Thanks! You are wonderful!

11-28-2006, 11:08 PM	#9
mshellif Telegraph User Join Date: Mar 7, '05 Location: Fargo, ND Posts: 27 Phone: ppc 6700 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 574	Hey, can u think of a way 2 fix t is that would not involve me having access to my old phones?

11-29-2006, 09:59 AM	#10
Sonin66 Cellular Phone User Join Date: Jan 18, '06 Location: Cleveland,OH Posts: 1,457 Phone: HTC Evo LTE Trades: 8 Thanks: 1 Thanked 5 Times in 3 Posts SU$: 1,788	the only other way is for someone else to activate your old phone with their msid # or keep the old phone off. if your friend keeps looking, take the battery away or hide the phone and battery seperate

11-29-2006, 05:48 PM	#11
mshellif Telegraph User Join Date: Mar 7, '05 Location: Fargo, ND Posts: 27 Phone: ppc 6700 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 574	Thanks! Unfortunately i just found both my old phones so that isnt how he has been reading my text messages after all. He has definately been reading my texts, now i have no idea how he is accomplishing this. bummer

11-29-2006, 06:05 PM	#12
Freak4Dell Account Locked Join Date: Aug 6, '05 Location: Garland, TX Posts: 5,322 Phone: Samsung M920 Trades: 2 Thanks: 13 Thanked 76 Times in 63 Posts SU$: 19,117	Does he ask to see your phone at times?

11-29-2006, 08:54 PM	#14
Freak4Dell Account Locked Join Date: Aug 6, '05 Location: Garland, TX Posts: 5,322 Phone: Samsung M920 Trades: 2 Thanks: 13 Thanked 76 Times in 63 Posts SU$: 19,117	Call Sprint and tell them what's going on, and you may even be able to file a police report for this and see if they'll do anything about it.

11-29-2006, 10:59 PM	#15
mshellif Telegraph User Join Date: Mar 7, '05 Location: Fargo, ND Posts: 27 Phone: ppc 6700 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 574	I already did that. I asked them not 2 allow password changes or account access using the ss# too. I was told that maybe i should contact police but they could make a note on the account but they really couldnt change their processes and it wasnt their job 2 police my account privacy. Every time i have called since they have given me access 2 my account with only the last 4 of ss# and i have voiced my complaint every time 2 no avail