Join 200,000+ other SprintUsers for free at the #1 online community for Sprint cell phone customers! Win cool prizes in our weekly contests. Talk about the newest phones or post your question in our forums! Become a premium member and get unlimited Focus Uploads to your Sprint phone.

All visitors must register before they can post questions, contact other members or search our database of over 127,000 threads and 1.7 million posts. So what are you waiting for? Register for free today!


Reply
 
Thread Tools Rating: Thread Rating: 2 votes, 5.00 average. Display Modes
Old 10-14-2007, 10:22 AM   #1
nowires
Walkie Talkie User
 
nowires's Avatar
 
Join Date: Feb 23, '05
Location: TN
Posts: 329
Phone: Sanyo M1
Thanks: 0
Thanked 0 Times in 0 Posts
SU$: 2,143
Post Sprint Finally, Finally Deploys ESN Swapping Online

http://www.phonenews.com/content/view/2427/1/

For years, we have chronicled Sprint's total failure to let users easily change phones. Despite not having SIM cards, despite turning down USIM cards, and adding complexity with PowerSource phones... Sprint has disabled ESN swaps since the rollout of Vision data services.

After years of consumer complaints, Sprint decided to address the change with the migration of the Ensemble billing system. The unified billing system finally integrates all Sprint and Nextel customers onto one account management system. That is infrastructure Sprint has needed to allow for online phone changes. Competitor Verizon Wireless avoided such issues, and has consistently allowed for online phone changes since before the turn of the century.

However finally, Sprint is rolling out online handset changes for Sprint PCS customers. After logging into My Sprint account management, you will be given the option to change active handsets. Your account must have already been migrated to the Ensemble billing system for this to take effect. If you have not yet been migrated, your account will be by the end of the year, and you can call customer service to find out if, and when your account will be migrated to Sprint's unified billing system.
nowires is offline   Reply With Quote
Old 10-14-2007, 10:26 AM   #2
IncredibleLee
Say whaaaatttt?
 
IncredibleLee's Avatar
 
Join Date: Mar 3, '07
Location: VA
Posts: 807
Phone: BBerry 8703e
Trades: 4
Thanks: 0
Thanked 0 Times in 0 Posts
SU$: 2,192
Send a message via Yahoo to IncredibleLee
Yippee!!! My kids change their phones every week. This is a very positive step :-)
IncredibleLee is offline   Reply With Quote
Old 10-14-2007, 10:28 AM   #3
PCSuser
Account Inactive
 
PCSuser's Avatar
 
Join Date: Jun 4, '05
Location: Central Florida
Posts: 1,069
Phone: Sanyo 8400
Thanks: 1
Thanked 2 Times in 1 Post
SU$: 491
And yet another great reason to stay with Sprint!
PCSuser is offline   Reply With Quote
Old 10-14-2007, 10:37 AM   #4
Wayne 1
Cellular Phone User
 
Wayne 1's Avatar
 
Join Date: Jun 9, '06
Location: OK
Posts: 5,956
Phone: Sanyo
Thanks: 0
Thanked 0 Times in 0 Posts
SU$: 18,654
I like it, I like it, I like it!
__________________
Sero 500 with 7PM nights, Sprint to Home and 680 re-occuring bonus minutes forever for a total of 1,180 anytime minutes!
In addition Sprint land line Long Distance with 50 monthly minutes free.
$30. plus tax total!
Wayne 1 is offline   Reply With Quote
Old 10-14-2007, 12:07 PM   #5
autoprime
i like phones
 
autoprime's Avatar
 
Join Date: Jan 18, '06
Posts: 2,812
Phone: diamond/curve
Trades: 16
Thanks: 0
Thanked 0 Times in 0 Posts
SU$: 9,383
booo.. im not on ensamble yet
autoprime is offline   Reply With Quote
Old 10-14-2007, 12:23 PM   #6
+Eric
Pew Pew!
 
+Eric's Avatar
 
Join Date: Mar 12, '04
Location: Cincinnati
Posts: 1,834
Phone: Pre & 8530
Trades: 2
Thanks: 4
Thanked 5 Times in 4 Posts
SU$: 13,232
As anyone confirmed this is available right now? Screenshot?
__________________
+Eric
+Eric is offline   Reply With Quote
Old 10-14-2007, 12:26 PM   #7
autoprime
i like phones
 
autoprime's Avatar
 
Join Date: Jan 18, '06
Posts: 2,812
Phone: diamond/curve
Trades: 16
Thanks: 0
Thanked 0 Times in 0 Posts
SU$: 9,383
Quote:
Originally Posted by ewalt View Post
As anyone confirmed this is available right now? Screenshot?
its available only if you're on the Ensamble billing system. this has been confirmed by many already. if you dont have it.. you're probably on the older system still.
autoprime is offline   Reply With Quote
Old 10-14-2007, 12:59 PM   #8
kulnet
Cellular Phone User
 
kulnet's Avatar
 
Join Date: Aug 9, '06
Location: Kingwood, TX
Posts: 7,619
Phone: Treo Pro
Trades: 2
Thanks: 0
Thanked 38 Times in 38 Posts
SU$: 30,960
Awesome! It's about time they brought this back. This is extremely convenient indeed. Bravo Sprint. Bravo. Thanks for the heads up.
kulnet is offline   Reply With Quote
Old 10-14-2007, 01:24 PM   #9
nycgay23
Mobile Malaise
 
nycgay23's Avatar
 
Join Date: Dec 26, '05
Location: New York, NY
Posts: 4,188
Phone: iPhone 3GS
Trades: 1
Thanks: 0
Thanked 0 Times in 0 Posts
SU$: 18,677
This is a step in the right direction. Keep them coming, Sprint!
__________________
nycgay23 is offline   Reply With Quote
Old 10-14-2007, 01:35 PM   #10
Tomas
Old Telco Engineer
 
Tomas's Avatar
 
Join Date: Sep 13, '05
Location: University Place, WA
Posts: 847
Phone: Motorola XPRT
Thanks: 7
Thanked 8 Times in 6 Posts
SU$: 7,496
Send a message via AIM to Tomas
My Sprint PCS account is on Ensemble, but I do not see a method to change ESN within the 'My Sprint' pages, nor do the site instructions cover anything like that.

The closest I see is a "Change Phone" near each listing that allows me to shop for a new phone to replace any of the ones I have...

I see nothing that would allow me to simply re-activate one of my back-up Sprint PCS phones on any of my numbers.

Tom
__________________
• Phu Cat AB, • RVN 1969-1970 •
Tom's BlogTom's PhotosTom's Bio
•Looking for a new 3G smartphone with good battery life and a real keyboard•
Tomas is offline   Reply With Quote
Old 10-14-2007, 02:55 PM   #11
kelcha
TREASURE'S & LEGEND'S MOM
 
kelcha's Avatar
 
Join Date: Jul 29, '05
Location: Chicago
Posts: 500
Phone: Moto i1
Thanks: 1
Thanked 1 Time in 1 Post
SU$: 1,259
Send a message via Yahoo to kelcha Send a message via Skype™ to kelcha
now, does anyone know if this will be available for sprint and nextel? Meaning right now my line is on the nextel side, I want to switch it back to the sprint side, would I be able to do an esn swap, or do I have to call in to get my line migated back to the sprint side?
__________________

PROUD MOTHER OF JOHN FISKE'S 2009 VALEDICTORIAN. GO TREASURE!!!!
kelcha is offline   Reply With Quote
Old 10-15-2007, 12:53 AM   #12
PokerFace23
I haz the EVOO service
 
PokerFace23's Avatar
 
Join Date: Nov 14, '06
Location: West Coast
Posts: 4,771
Phone: Evo
Trades: 1
Thanks: 113
Thanked 89 Times in 75 Posts
SU$: 16,424
my only qualm about this news is the 2 year rebate status........................supposedly it was fixed last fall but somehow!
__________________
used to work for sprint. now i just torment them. here to help and judge your posts
PokerFace23 is offline   Reply With Quote
Old 10-15-2007, 11:02 AM   #13
askmo24
Telephone User
 
askmo24's Avatar
 
Mood: Sleepy
Join Date: Oct 3, '07
Location: Birminham, Al
Posts: 124
Phone: Sprint Mogul
Thanks: 0
Thanked 0 Times in 0 Posts
My Mood: Sleepy
SU$: 1,512
okay. I may be missing it, because I cant find it.
askmo24 is offline   Reply With Quote
Old 10-15-2007, 11:04 AM   #14
grlnxtdr681
Telephone User
 
grlnxtdr681's Avatar
 
Mood: Amused
Join Date: Jul 24, '05
Location: Maryland
Posts: 204
Phone: HTC Evo 3D
Thanks: 0
Thanked 0 Times in 0 Posts
My Mood: Amused
SU$: 2,442
It does not give me that option to swap my ESN online yet....
__________________
(in no order) Samsung VI660, Hitachi G1000, PPC6700,Treo 700wx, Samsung A900, Samsung A920,Katana, Fusic, Musiq, Moto Q, Moto i870, Sanyo M1, Moto KRZR, Samsung Upstage, moto Razor V9m, Moto Q9c, Samsung M520, Instinct, Rumor 2, Instinct s30, Samsung Exclaim

Verizon - LG EnV2, Samsung Alias 2
grlnxtdr681 is offline   Reply With Quote
Old 10-15-2007, 02:20 PM   #15
letsgoflyers81
Walkie Talkie User
 
letsgoflyers81's Avatar
 
Join Date: Jun 17, '03
Location: North Wales, PA
Posts: 340
Phone: HTC Touch Pro 2
Thanks: 0
Thanked 0 Times in 0 Posts
SU$: 1,400
Send a message via AIM to letsgoflyers81
If ESN swapping is instant (or almost instant) and consistent, then I might buy a cheap small phone to complement my Mogul. I love it and I've had PDA phones for years, but it'd be nice to have a small phone for when I don't need the PDA features or what a brick in my pocket.
letsgoflyers81 is offline   Reply With Quote
Go Back SprintUsers.com > General > Tips & Tricks - All Carriers > Sprint Finally, Finally Deploys ESN Swapping Online

Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
ESN switch available online? IncredibleLee Sprint Discussion 16 09-26-2007 06:16 PM
Sprint is charging me for phones... Again. HELP aitrus Sprint Discussion 5 09-08-2007 06:40 PM
free gps? elle3 Sprint Discussion 29 07-06-2007 04:40 PM
sprint music downloads only 99 cents!!!!!!!! JonathanFIUWx Sprint Discussion 32 04-04-2007 10:14 AM
Sprint Nextel to Acquire Wireless Affiliate Alamosa Holdings NASCAR14FAN Sprint Discussion 17 12-06-2005 08:49 PM


All times are GMT -6. The time now is 04:43 PM.


- SprintUsers.com is not affiliated with or endorsed by Sprint PCS -