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Old 06-23-2014, 06:54 PM   #1
gedansky
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3rd Party Screen Replacement for LG G2?

My wife broke her phone, it's NOT insured, and I don't want to pay for insurance (there is an open enrollment program right now for TEP) so I can pay $200 to have her phone replaced with a refurb. I can find a new, or nearly new device, still under warranty, for about the same.

With that said... has anyone used any of the 3rd party screen replacement services? Did they do a good job (perfectly working screen, NO visible damage to the case or signs that it had been opened?)?

Do any of these offerings come with some kind of warranty on the service or replacement warranty on the phone itself (i.e., we touched your phone so we take on responsibility...)?

Thanks!
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Old 06-23-2014, 07:04 PM   #2
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Quote:
Originally Posted by gedansky
My wife broke her phone, it's NOT insured, and I don't want to pay for insurance (there is an open enrollment program right now for TEP) so I can pay $200 to have her phone replaced with a refurb. I can find a new, or nearly new device, still under warranty, for about the same.

With that said... has anyone used any of the 3rd party screen replacement services? Did they do a good job (perfectly working screen, NO visible damage to the case or signs that it had been opened?)?

Do any of these offerings come with some kind of warranty on the service or replacement warranty on the phone itself (i.e., we touched your phone so we take on responsibility...)?

Thanks!
Open enrollment shouldn't allow you to pull insurance fraud. But they do.
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Old 06-23-2014, 07:31 PM   #3
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Quote:
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Open enrollment shouldn't allow you to pull insurance fraud. But they do.
It was the Sprint store reps recommendation, from two stores, that I do this. I stopped in because Sprint, until very recently, had loopholes that allowed off contract repair/replacement at a very nominal price ($50 to $75 out of pocket rather than $200 for an insurance replacement). Never the less, I'm not interested. I just want to pay less than $100 for my screen to be replaced by a professional.

Do you have a solution for me, that works within my parameters, or just an ethical comment? Because I would love an answer that tells me what I want to hear.
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Old 06-24-2014, 05:09 AM   #4
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It was reported recently that Motorola was repairing screens for ~free under warranty... perhaps LG does the same. Have you tried to get a quote directly from them?

Probably not likely free, but it might still be the most affordable option.

Last edited by krudl3r; 06-24-2014 at 05:13 AM.
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Old 06-24-2014, 09:12 AM   #5
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Originally Posted by krudl3r View Post
It was reported recently that Motorola was repairing screens for ~free under warranty... perhaps LG does the same. Have you tried to get a quote directly from them?

Probably not likely free, but it might still be the most affordable option.
Thanks, I haven't yet. I'll give that a try.
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Old 06-24-2014, 05:37 PM   #6
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I spoke to LG. The good news, they will replace screens and they charge between $55 and $155 to do it, depending upon the degree of damage. The bad news, they won't give an estimate based upon the damage described (i.e., cracked digitizer, fully intact LCD that responds to all mouse commands), so I know what to reasonably expect.

My problem is, everything nickels and dimes this job. $20 in shipping, insurance and signature requirement to make sure LG gets my phone, and that it shows up the way I sent it. Then, if it's $55 to repair, great. But, if it's $155, then I have put $175 into a phone I could have replaced for around $200. And, if I am planning to drop Sprint, which I am, then do I spend $200 for a new phone, or $400 to buy out the remaining 15 mos of my contract, go to AT&T and sign a new 2 year contract and get three LG G2's for free?
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Old 06-24-2014, 08:42 PM   #7
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[QUOTE=gedansky;2767105]I spoke to LG. The good news, they will replace screens and they charge between $55 and $155 to do it, depending upon the degree of damage. The bad news, they won't give an estimate based upon the damage described (i.e., cracked digitizer, fully intact LCD that responds to all mouse commands), so I know what to reasonably expect.

My problem is, everything nickels and dimes this job. $20 in shipping, insurance and signature requirement to make sure LG gets my phone, and that it shows up the way I sent it. Then, if it's $55 to repair, great. But, if it's $155, then I have put $175 into a phone I could have replaced with a new one, or like new with a 3rd party warranty for around $200.
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Old 06-24-2014, 11:41 PM   #8
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The other problem is the lcd/digitizer combo is over $100 alone for the part. I had a friend who fixes phones on the side replace the broken one on my dad's G2 for $130. It's a complicated disassembly too. He documented it in pictures in case he has to do another one. Crazy amount of screws.
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