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Old 01-29-2010, 05:09 PM   #1
Dan
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Read this before posting anything!

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Devices, new phones, can I use a phone I got on ebay for Sprint / Nextel service?

If it doesn't say sprint on the inside or outside of the phone SPRINT WILL NOT ACTIVATE IT. This includes phones from there MVNO's such as virigin mobile and Helio(there are more out there) So before you even ask, the answer is NO. No Verizon phones, nothing Cricket or MetroPCS sells. It has to be a Sprint phone. Having the unlock code means nothing as Sprint is not required to activate it, and they will not.

ESN related questions

Sprint uses the phone's Electronic Serial Number, more commonly known as an ESN, to restrict certain devices from being activated. You can not activate a device with an ESN that is not in the Sprint database. This means, if it doesn't say "Sprint" on it, you can not activate it!
In addition, you can not activate a device that was lost or stolen, nor a device that is tied to an account with an unpaid balance.

Where should I put my thread?

If sprint has messed up your account, CS has treated you wrong, or you just have some other kind of problem with sprint that you are ranting or complaining about it belongs in the Rants, Debates, & Comparisons section found Here.
This "General" section is for general questions and information about sprint and its phones, products, and services that do not otherwise have a specific section within the forum. So please help us keep this section clean by using the proper section for your Threads.

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All posts that are off topic belong in the "Watercooler." You will also find sections for other gadgets, sports, and non-Sprint related news articles. Since this is a large community of diverse members, we have provided quite a few other areas discuss things among yourselves.

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Please do not post SERO threads in this forum
There is a wealth of information on SERO in the topic-specific subforum for these plans. This area includes the newer "everything plan referral program" plans, AKA the "new" SERO.

This subforum can be found here:
http://www.sprintusers.com/forum/forumdisplay.php?f=120

Rumored "new" phones or devices

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