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Old 06-11-2015, 10:17 AM   #1
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Smile LG G2 e-mail issue.

Hello all. I recently upgraded to an LG G2 and for some reason it won't let me set up e-mail access to my msn.com e-mail addy. It keeps saying that I put in the wrong info. I check and double checked my info and it's correct and work's on all of my other devices. Is there a certain way to set it up or could it be something else? Thanx!
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Old 06-12-2015, 07:42 PM   #2
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How are you doing it?
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Old 06-13-2015, 07:41 AM   #3
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How are you doing it?
I press the e-mail icon on the home screen, it then ask's me to choose Microsoft exchange, google or other. I tried putting in my info on the Microsoft exchange & other option and got the same result's. It also ask's to put in the e-mail's info manually like proxy server and so on but I don't have that info & don't know where to get it.
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Old 06-13-2015, 02:47 PM   #4
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You shouldn't need to set it up manually.

I just set up my hotmail on my G2 again. Settings, accounts, add account, MS exchange, then my UN/Password.
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Old 06-13-2015, 04:52 PM   #5
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You shouldn't need to set it up manually.

I just set up my hotmail on my G2 again. Settings, accounts, add account, MS exchange, then my UN/Password.
Ok. Well, I tried again and got the same results. Any other suggestions?
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Old 06-14-2015, 10:42 AM   #6
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Try live.com instead of msn.com ?
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Old 06-14-2015, 04:09 PM   #7
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Try live.com instead of msn.com ?
Ok. I'll do that.
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Old 06-16-2015, 06:32 AM   #8
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If you are using the email app, try a hard reset.
I had some kind of issue where My email was no longer working on the email app so I cleared the settings and when I tried to set it back up, it would not work but the gmail app would.
This was all resolved with a hard reset.
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Old 06-16-2015, 06:41 AM   #9
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Cool

Thanx to all for the info! I tried your suggestion's and it's working ok now.
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