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Old 05-02-2012, 07:28 PM   #1
Frolin
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Sprint drops Numeric Page option

A couple weeks ago, a friend told me the option 2 for Numeric Page on my voice mail did not work, and gave a msg about the feature is not available. I called my phone and got the same message.

Three calls to Sprint, two going to Tech Support, gave no answer except to do a 'cold boot' of the device.
...I have a Samsung Galaxy S II

A visit to the Service Center gave the answer... a software upgrade recenly took away the 'numeric page' feature of voice mail. Now all you get is 'voice messages' (which I opt'd not to use, only paging).

For years my v/m message said "I don't use the voice mails here, don't leave one, hit 2 to send a numberic page if want". With the occasional wrong number and at times missed call, folks called the house line and got me.


Sprint has done away with Numeric Paging ?

Could not get an answer if just my model of phone (which would make no sense) or if a move in general. But no notice about a feature being dropped?

Anyone else seeing this, have any facts to share ?


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Old 05-02-2012, 07:47 PM   #2
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You're right. just tried and got no option at all.
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Old 05-02-2012, 08:55 PM   #3
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I lost that function when I went from my pre to my EVO. Figured it was an phone thing as it happened when I used an Instinct for a period of time but the option returned with the pre
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Old 05-02-2012, 08:59 PM   #4
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Have had for years on previous phones. Had for 3-4 months on the Galaxy S II, so it's not the phone, it's gotta be some idiot ploy added in an upgrade.

Besides, voice mail is system based feature not phone based app, so why would they cut half the options in v/m on some phones and not others.
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Old 05-02-2012, 09:02 PM   #5
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I understand, I thought it had something to do with visual voice as the Instinct and EVO has but the pre didn't.
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Old 05-02-2012, 09:04 PM   #6
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Phones that use the new voicemail system with Visual Voicemail don't get that option.
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Old 05-03-2012, 12:33 PM   #7
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Quote:
Originally Posted by andre141 View Post
Phones that use the new voicemail system with Visual Voicemail don't get that option.
I don't think the loss of numeric paging is necessarily related to Visual Voicemail because lines w/o VVM have lost the option.
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Old 12-05-2012, 10:06 PM   #8
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This is really not cool...
Why would they kill such a good feature...?!
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Old 12-06-2012, 12:21 AM   #9
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The paging option is NOT a handset issue whatsoever. To prove this point; when your phone is off, callers will go to Voicemail and they were given an option to page you. This is a Sprint thing not a handset thing.
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Old 12-06-2012, 10:33 AM   #10
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The numeric paging option is still available. You just have to call voicemail, enter settings and enable it.
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Old 12-06-2012, 11:33 AM   #11
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Quote:
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The numeric paging option is still available. You just have to call voicemail, enter settings and enable it.
How
I called voice mail and there is no options for it.

I also contacted sprint and they couldn't find a way to fix it

I hope it is a temporary mess
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Old 12-06-2012, 11:42 AM   #12
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Quote:
Originally Posted by doctorman View Post
How
I called voice mail and there is no options for it.

I also contacted sprint and they couldn't find a way to fix it

I hope it is a temporary mess
Dial 1 for voicemail, select 3 for personal options then 1 for settings,
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Old 12-06-2012, 01:20 PM   #13
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Quote:
Originally Posted by Bibbin View Post
Dial 1 for voicemail, select 3 for personal options then 1 for settings,
I know how to get to voicemail settings
what I am saying is that there is no option for it in the settings

I have 4 options in the voicemail setting and that is it...
which option would be accepting/denying numeric pages?
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Old 12-06-2012, 03:21 PM   #14
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Quote:
Originally Posted by doctorman View Post
I know how to get to voicemail settings
what I am saying is that there is no option for it in the settings

I have 4 options in the voicemail setting and that is it...
which option would be accepting/denying numeric pages?
When I follow those prompts it offers the choice to enable or disable paging.
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Old 12-07-2012, 05:01 AM   #15
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I certainly do not have it.

I also checked on other lines on my account

I am on sero family plan with galaxy s2
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