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Old 05-02-2012, 11:06 AM   #1
kryptononly2
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Epic 4g problems

Sprint will not replace my phone well the repair store will but they wont order me a new phone till 6 days from. Now . Long story short aftert taking my epic to the repair ce ter due to 4g issues it's now stuck on 3G and the strange thing is now the screen is black is has sound but no image on the screen. Tech at store did replace the screen but returned my phone to me still not working. I call customer service and got no where any ideAs well I did do one thing I suspended both my accounts . Until I can decide what to do cause I don't wanna pay a early termination fee.

Im going to look for a new carrier today see if I can find something comparable to simple every thing
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Old 05-07-2012, 12:10 PM   #2
MrBiggz
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Quote:
Originally Posted by kryptononly2 View Post
Sprint will not replace my phone well the repair store will but they wont order me a new phone till 6 days from. Now . Long story short aftert taking my epic to the repair ce ter due to 4g issues it's now stuck on 3G and the strange thing is now the screen is black is has sound but no image on the screen. Tech at store did replace the screen but returned my phone to me still not working. I call customer service and got no where any ideAs well I did do one thing I suspended both my accounts . Until I can decide what to do cause I don't wanna pay a early termination fee.

Im going to look for a new carrier today see if I can find something comparable to simple every thing
How old is your phone?? Perhaps you should check the warranty on it. Just a thought.

Take a screen shot of the home screen and post it. You can screen shot by pressing and holding the home button and then press the power switch. You'll hear it click and post it up here!

Pictures are worth a million words! I'll be waiting!
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