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- What Are Your Latest Offers From Retentions?
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#3256 |
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Two Cans & String User
Join Date: Jul 24, '06
Posts: 8
Thanks: 0
Thanked 0 Times in 0 Posts
SU$: 74
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I am currently on an old grandfathered plan, that is $95 unlimited everything family plan (includes two phones, AND Phone-as-Modem). Oddly does not include roaming minutes, but I got 150 added for free, and I do not roam much at all in the city.
I currently have 22% discount. I was offered: Everything Data Family 1500 for $129.99 -$20 recurring (if I renew 1 line for 2 years) -$3 (if I renew the second line for 2 years) -22% discount (existing) It is $11 more a month, for 1500 versus unlimited minutes. The reason I called in and was offered this, is because I would like to get the Samsung Moment (and future android phones I'm sure). It is either switching, and paying $132 more per year, or going with expensive alternatives, such as the Touch Pro 2. |
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#3257 |
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RIP Centro <3 Pixi
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Join Date: Apr 8, '04
Location: NYC
Posts: 2,773
Phone: Palm Pixi
Trades: 45
Thanks: 1
Thanked 4 Times in 4 Posts
SU$: 16,824
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I'm trying to figure out a way to convert my 10 + 15 in to one 25 that will transfer. I can see not wanting to transfer endless credits and perks, but with the discounts - if they're both valid/confirmed legit they should really figure out a way to keep the same amount on the new plans.
Someone in ret. just said they removed all p3/5 and bonus minute codes so they can't add, but existing should transfer. |
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#3258 | |
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Telegraph User
Join Date: Nov 4, '03
Posts: 97
Thanks: 0
Thanked 0 Times in 0 Posts
SU$: 192
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Quote:
I have a question about plans (is this the right thread to ask this? if not, sorry. please redirect me as needed) I'm looking on sprint.com and looking at my "Add-ons" for my plan and I see all the options like "EVDO Casual, NW@7, Sprint M2M, etc" which is self-explanatory. However, I see a few items that show "Unknown Item $0.00" as well. What are those? Is there a way to find out? Thanks! edit: I figured I should start a new thread on that last question - so please disregard. SORRY! Last edited by black7; 11-06-2009 at 09:20 PM. |
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#3259 |
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Telephone User
Join Date: Sep 26, '05
Posts: 180
Phone: HTC Touch
Thanks: 1
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SU$: 1,590
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Has anyone been able to get EDP 450 with -$20 recurring credit AND keep the corp discount on a SINGLE line?
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#3260 |
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Walkie Talkie User
Join Date: May 5, '09
Location: California
Posts: 368
Phone: Sprint Diamond
Thanks: 0
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SU$: 2,626
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#3262 |
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Telegraph User
Join Date: Nov 4, '03
Posts: 97
Thanks: 0
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SU$: 192
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I see no problem with having the 20 off discount and a corp discount. I was offered a 20 off and was told I could keep my corp discount myself. Just remember, the 20 off is only for 48 months.
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#3263 |
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Telegraph User
Join Date: Apr 18, '03
Posts: 15
Phone: Palm Pre
Thanks: 0
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SU$: 135
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I was told that discounts are different. I forget the specifics, but corporate/employer discounts are different than other affinity discounts, like bank/credit union membership. Some can stack, others cannot. I called today and was told that I can't keep my old USAA Affinity Discount ($3) as well as my $20 recurring credit. No stacking.
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#3264 | |
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Telegraph User
Join Date: Apr 18, '03
Posts: 15
Phone: Palm Pre
Thanks: 0
Thanked 0 Times in 0 Posts
SU$: 135
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Quote:
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#3265 |
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Telephone User
Join Date: Sep 26, '05
Posts: 180
Phone: HTC Touch
Thanks: 1
Thanked 0 Times in 0 Posts
SU$: 1,590
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Did you all come right out and ask for the recurring $20 credit or negotiate using something else a comparison to get them to offer it?
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#3266 |
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RIP Centro <3 Pixi
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Join Date: Apr 8, '04
Location: NYC
Posts: 2,773
Phone: Palm Pixi
Trades: 45
Thanks: 1
Thanked 4 Times in 4 Posts
SU$: 16,824
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Thats why you should try to do it through ecare, or demand they email you the details before you agree. However, ecare can't do much now, and they will "schedule a callback" which is what they are doing for me now. They actually looked in my notes and said "can't offer anything since executive already offered the 20 off" Which, meanwhile, is what everyone is getting offered.
If you have to do it over the phone, ask them to email it over while you're still on, and read it before okaying. I was told the military + 20 recurring did stack. The 20$ is pretty standard I think, unless you won't resign. |
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#3267 |
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RIP Centro <3 Pixi
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Join Date: Apr 8, '04
Location: NYC
Posts: 2,773
Phone: Palm Pixi
Trades: 45
Thanks: 1
Thanked 4 Times in 4 Posts
SU$: 16,824
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Ecare is such a pita sometimes. They just said:
Note: The $20.00 recurring discount and the 25% employee discount cannot be applied together. I am sorry but it is not possible to get both (rebates on the purchase of new phone as well as the $70.00 agreement renewal credit). You can have any of the them while renewing the Two-Year Subscriber Agreement. Can anyone post a screenshot of the $20 and corp discount both on a bill? I am so sick of them giving us conflicting info, especially since were being expected to give up great plans and pay more for less. Is it really that tough to give us a rebate and a $70 credit??? |
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#3268 |
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Telephone User
Join Date: Jan 8, '09
Location: South Pasadena, ca
Posts: 111
Phone: BB Curve 8330
Thanks: 1
Thanked 0 Times in 0 Posts
SU$: 1,969
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You are supposed to get the $70 credit for extending your contract. You are also supposed to get the $150 rebate. However, some reps may not give you both at the same time.
What I usually do is get the credit first... Then I wait a day and then call back to get the new phone. I still don't understand how they decide whether the $20 can stack with the % discount. The rep who helped my friend originally said it's only one or the other. Then later said he could do both. th It seems like it's really dependent upon the rep you get. I'd suggest just get the $70 credit, then call back to get the $150 rebate the next day. If you look at the fine print, the $70 instant credit still gives you 30 days to change your mind. So if you don't get what you want, you still have 29 days to get your rebate before you cancel the 2 year extension. In my experience, the upgrade is a quick check on when you last upgraded. I'd be highly surprised if you couldn't get both.
__________________
Blackberry Curve 8330 Fair and Flexible Family Plan 1500 min for 5 lines for $119.99| free BIS 4 lines |free 6PM Nights/Weekends x 4 lines|FIMF |Unlimited text messaging for $7.50 + free for 2 lines|M2M |Unlimited Incoming $5 x lines| Pick 3 | 25% Corp Discount Alliant Credit Union |
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#3269 |
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RIP Centro <3 Pixi
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Join Date: Apr 8, '04
Location: NYC
Posts: 2,773
Phone: Palm Pixi
Trades: 45
Thanks: 1
Thanked 4 Times in 4 Posts
SU$: 16,824
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Its doable, but the 25% corp + 20 recurring is the one I'm worried about. It adds up over years. I got the verbal ok by AS but cannot get anything in writing. Ecare TWICE emailed me specifically that it's one or the other.
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#3270 | |
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Telephone User
Join Date: Sep 26, '05
Posts: 180
Phone: HTC Touch
Thanks: 1
Thanked 0 Times in 0 Posts
SU$: 1,590
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At the moment, I qualify for a $150 phone rebate. I'm worried that once I renew for two years and take the $70 credit that I'll lose that $150 rebate immediately.
Is waiting a day necessary? I'd walk into Best Buy the same day and use the rebate if possible. (Given that I am switching from SERO, I might need to wait a day for the EDP plan to kick in before a store like Best Buy can activate the Android on it?) When they offer somebody a $20 recurring credit, do they know about the corp discount on the account? If that ecare says is true about one or the other, then if they do apply the recurring credit, they must necessarily not apply or remove the corp discount altogether. Quote:
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