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Old 02-22-2010, 06:35 PM   #1
bruinhoo
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TEP Open Enrollment returns in March

I just noticed this while looking at the PDF copy of this month's bill, under News and Notices.

Quote:
Open Enrollment: Total Equipment
Protection (TEP)
GREAT NEWS! From March 1-31, you can sign
up for TEP to cover your device. If your device
malfunctions or is lost, stolen, or damaged, you immediately.
are covered from costly repairs or replacement.
Don't miss this great opportunity! Sign up today at
sprint.com/protection or call 800-584-3666.
If anyone is reconsidering their lack of TEP on their account, this will give you another shot.
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Old 02-22-2010, 06:48 PM   #2
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Very nice! I've always had TEP on both lines. Great info! Thanks!
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Old 02-23-2010, 12:37 AM   #3
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Can anyone else confirm this? It does not show up on my feb bill?
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Old 02-26-2010, 12:48 AM   #4
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So I'm guessing this might only be for select subscribers who have never had TEP in the first place, if no one else can confirm seeing it too.
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Old 02-26-2010, 10:44 AM   #5
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Saw it when I logged on the other day?
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Old 02-28-2010, 04:48 PM   #6
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Old 03-01-2010, 09:43 AM   #7
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TEP Open Enrollment - March 2010

This may have been mentioned already, Just giving a heads up since its March 1st.

Open Enrollment will be honored for customers who sign up for TEP from 3/1/10 - 3/31/10. All customers not currently enrolled in TEP are eligible and all ERP-only and ESRP-only customers are eligible to upgrade to TEP during this open enrollment.
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Old 03-01-2010, 09:51 AM   #8
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What's ERP-only? So if let's say I have my phone already for a year, I can suddenly add insurance to it?
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Old 03-01-2010, 10:00 AM   #9
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Quote:
Originally Posted by michaelvanle View Post
What's ERP-only? So if let's say I have my phone already for a year, I can suddenly add insurance to it?
ERP replaces the device if it is lost, stolen, physically or liquid damaged, including fire or lightning damage by filing a claim. ESRP repairs or replaces for failure from normal wear and tear, mechanical or electrical problems, and routine phone maintenance, in a Sprint Phone Repair Center. TEP combines ERP and ESRP.


Yes, You can add TEP as long as its through 3/1/10 - 3/31/10.
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Old 03-01-2010, 11:39 AM   #10
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How long do you have to wait to use ESRP once you sign up for it?
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Old 03-01-2010, 03:10 PM   #11
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Quote:
Originally Posted by AllTeedUp View Post
How long do you have to wait to use ESRP once you sign up for it?
You can use it immediately. The official policy is that your phone must have been activated on the line for at least 30 days (this supposedly helps combat fraud), but I've ESN swapped a phone and gotten repairs / made claims on it within the hour. It all really depends on what the repair center is willing to slide on.
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Old 03-01-2010, 05:30 PM   #12
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I got the email for this today. I logged in, went into the section where you can add / remove "Plan Add-ons", unchecked the $4.00 ESRP and checked the $7.00 TEP, which says "Total Equipment Protection Open enroll for March only" next to it.

It was that simple.
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Old 03-01-2010, 09:11 PM   #13
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I got an e-mail from Sprint a few hours after I added TEP onto my account again. They just wanted to verify that I wanted it added and notified me of the $7 a month charge.
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Old 03-01-2010, 12:51 PM   #14
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I got that email today also. Didnt notice what kind of insurance it said it was, but it said it was open enrollment for March and it costs $7, so I'm assuming it's the full insurance.
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Old 03-01-2010, 02:41 PM   #15
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I signed up today as well. I promptly got an e-mail from Sprint saying they need to contact me, and will do so within 24 hours. Probably checking to make sure the phone is still in existance and is in working condition.
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