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Old 12-09-2007, 07:13 PM   #7
mtnmedic
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Hmm.... followed your directions below but didn't see anything like you described. Maybe they changed it recently? A chat with CS would be fabulous.

Quote:
Originally Posted by PCSuser View Post
To get a LIVE CUSTOMER SERVICE REP via Chat. They hid it well, but its there!

Follow these steps:

1. Go to www.sprint.com
2. Without typing anything into the MySprint Sign in hit the "Go" button (leaving fields blank)
3. This will bring you to an error page saying to "Please Check Your Information" for signing onto MySprint (will ask to sign on again - don't do it)
4. Rather, look to the left of "Sign On to My Sprint" there should be a "Got a question? Click to Chat." button.
5. Click that button
6. Fill out required information then hit "Click to Begin Chatting"

Here you can get Sprint Customer Service via Online Chat!


DIRECT LINK TO PAGE: https://sso.sprintpcs.com/sso/SignOn.do

Let me know how it works out for you. It's worked for me so far.
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