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**Lee** · 03-26-2007, 11:35 AM

Update, all numbers verified as of 3/22/07:

Activations:
888-211-4727
888-328-4252
888-788-4727
888-715-4588

Activations No Wait Time (non automated):
866-516-8519

Business Customer Service:
800-827-1180

Business Customer Service (no wait time):
866-581-9266
877-297-4258

Business Retentions:
866-881-9571
877-812-1223

CEO, Gary Foress
703-433-4040 Direct
703-433-4352 Fax
Office of the CEO
Meghan Land - 703-433-4094

Collections:
800-808-1336

Corporate Headquarters (Higher-ups):
913-624-6000
703-433-4000 (automated directory)
800-829-0965 (automated directory)
913-794-0000 (automated directory)

Credit Department:
800-639-6116

Customer Service:
800-480-4727 (option 1)
800-639-6111
877-909-4806 (option 2)
888-211-4727 (option 2)
888-312-0050
888-328-4252 (option 2)
888-788-4727 (option 2)

Customer Service No Wait Time:
866-360-2159

Do Not Call Number:
888-382-1222

Employee Accounts:
888-876-8381

Executive Services:
866-727-0665
888-569-4927 Fax

Fraud Department:
888-788-0788

International Roaming:
888-226-7212

Legal Department:
Kennedy, Leonard - Corporate Legal: 703-433-4274
800-829-0965 (need location and employee name, Legal Department is in Overland Park, Kansas)
913-794-1474 - Stewart S. Myers - Sprint Nextel, Senior Attorney
Law Department
6200 Sprint Pkwy
Eisenhower A
Overland Park, KS 66251

Office of Privacy - Legal Department: 800-639-6111
Sprint Nextel
Mail stop VARESP0403-A4112
2001 Edmund Halley Drive
Reston, Virginia 20191

Loyalty group:
800-614-9021
866-800-7398
866-888-2483

Marketing: (number is for survey, not able to contact a representative)
866-877-9830

Marketing Opt-Out:
800-865-7786

National Business Plan:
888-312-0050

Nextel.com Sales Support Desk
866-289-8375

Opt-Out Number (Sprint Services Only):
800-865-7786

Payments / Internal Collections:
800-808-1336
800-399-2504

PCS & Nextel phones:
866-866-7509
800-974-2221 (option 3, then option 2)

Porting Department:
877-688-1969

Power Vision / EVDO Support:
866-818-1944

Priority Team:
866-542-1258

Rebate Line:
800-477-4127

Residential Sales and Business Land Lines
800-877-7746

Retentions:
*2 (at the voice prompts state “CANCEL”)

Retentions No Wait Time:
866-235-1185 (update: has a wait time)

Sprint Ambassadors:
888-296-8806

Sprint Care:
866-881-9571

Sprint Corporate Security:
800-877-7330

Sprint Direct:
866-306-7056

Sprint Directory:
800-829-0965

Sprint Employee Value Program (National Volume Discounts):
888-457-6294

Sprint Network Management Center (Cell Towers)
888-859-1400

Sprint Subpoena Compliance (Malice Phone Call Traces)
Mailstop KSOPHM0206
6480 Sprint Parkway
Overland Park, KS 66251
866-259-7534
913-315-0736 Fax

Technical Support Tier 1:
*2 (tell Claire Technical Support)
888-211-4747 (tell Claire Technical Support)

Technical Support Tier 2:
888-211-4727

Tele Sales:
866-289-8375
888-253-1315 (option 3)

Total Equipment Protection (TEP):
800-584-3666

USF Charge Information
866-770-6690

Vision / 3G Wireless Web Support Tier 1:
888-211-4727

Vision / 3G Wireless Web Support Tier 2:
866-818-1944

WLNP Priority Help Link:
877-888-1518 (Password 4357# (HELP#))

On Your Sprint Phone:
Accessory Purchases #222
Airtime Usage *4
American Airlines Flight Information #22 (#AA)
Bill Payment *3
Charles Schwab Direct #724
Customer Service *2
Referral Credit System #733 (#REF)
Retentions *2 (tell Claire you want to cancel)
Tower Resync *18
Spanish Option *5
Voice Command *-> (talk) #->(talk)
PreCash Payment System #2274 (#CASH)
Western Union #986

Email Address:

Ecare email addresses:
ecare@cc.sprintpcs.com
ecare1@cc.sprintpcs.com
ecare2@cc.sprintpcs.com
ecare3@cc.sprintpcs.com

Executive Service:
executive.offices@sprint.com

Customer Service email address:
customer.servicenet@mail.sprint.com

Ambassador Program email address:
Ambassadorprogram@sprint.com

Marketing Opt-Out:
officeofprivacy@nextel.com

Sprint CEO and COO:
President and COO, Len Lauer: Len.J.Lauer@mail.sprint.com
CEO, Gary Foress: Gary.D.Forsee@mail.sprint.com
703-433-4040 Direct
703-433-4352 Fax

Palm Treo Support:
1-877-573-8143

Sprint Employee Value Program (National Volume Discounts):
info@EmployeeValueProgram.com

Sprint Long Distance email address:
customer.servicenet@sprint.com

Sprint Complete Sense email address:
sprintphonemanager@sprint.com

Helpful Websites:

Buzz About Wireless.com: http://www.buzzaboutwireless.com/cms/
Sprint Employee Value Program (National Volume Discounts): http://www.mynationlink.com/evp/ or
Sprint Home: http://www.sprint.com
Sprint Manage: https://sso.sprintpcs.com/sso/Login.do
Sero Website: http://sprint.p.delivery.net/m/p/spr...epclanding.asp or http://www.sprint.com/sero
Sprint Rebates: http://www.sprintrebates.com/track/sprintpcs/index.jsp
Referral Program: http://www.sprint.com/referralprogram

Websites that contributed to this information:
http://www.sprintusers.com
http://www.sprintusers.com/forum/showthread.php?t=49124
http://forums.mobiledia.com/topic13143.html
http://www.nbacls.com/executives.html
http://forums.slickdeals.net/showthr...78318%E2%80%9D
http://kb.pcsintel.com/index.php?tit...bers&Itemid=22
http://www.consumerist.com/consumer/...ers-206817.php
http://consumerist.com/consumer/spri...ecs-240040.php

*This information is deemed accurate. If you find a number that is no-longer working, or if a number has changed, please notify me through PM.

03-26-2007, 11:35 AM	#3
Lee "on the phone..." Mood: Join Date: Apr 15, '04 Location: Texas Posts: 3,294 Phone: Sprint Mogul Trades: 2 Thanks: 3 Thanked 9 Times in 5 Posts SU$: 30,608	Update, all numbers verified as of 3/22/07: Activations: 888-211-4727 888-328-4252 888-788-4727 888-715-4588 Activations No Wait Time (non automated): 866-516-8519 Business Customer Service: 800-827-1180 Business Customer Service (no wait time): 866-581-9266 877-297-4258 Business Retentions: 866-881-9571 877-812-1223 CEO, Gary Foress 703-433-4040 Direct 703-433-4352 Fax Office of the CEO Meghan Land - 703-433-4094 Collections: 800-808-1336 Corporate Headquarters (Higher-ups): 913-624-6000 703-433-4000 (automated directory) 800-829-0965 (automated directory) 913-794-0000 (automated directory) Credit Department: 800-639-6116 Customer Service: 800-480-4727 (option 1) 800-639-6111 877-909-4806 (option 2) 888-211-4727 (option 2) 888-312-0050 888-328-4252 (option 2) 888-788-4727 (option 2) Customer Service No Wait Time: 866-360-2159 Do Not Call Number: 888-382-1222 Employee Accounts: 888-876-8381 Executive Services: 866-727-0665 888-569-4927 Fax Fraud Department: 888-788-0788 International Roaming: 888-226-7212 Legal Department: Kennedy, Leonard - Corporate Legal: 703-433-4274 800-829-0965 (need location and employee name, Legal Department is in Overland Park, Kansas) 913-794-1474 - Stewart S. Myers - Sprint Nextel, Senior Attorney Law Department 6200 Sprint Pkwy Eisenhower A Overland Park, KS 66251 Office of Privacy - Legal Department: 800-639-6111 Sprint Nextel Mail stop VARESP0403-A4112 2001 Edmund Halley Drive Reston, Virginia 20191 Loyalty group: 800-614-9021 866-800-7398 866-888-2483 Marketing: (number is for survey, not able to contact a representative) 866-877-9830 Marketing Opt-Out: 800-865-7786 National Business Plan: 888-312-0050 Nextel.com Sales Support Desk 866-289-8375 Opt-Out Number (Sprint Services Only): 800-865-7786 Payments / Internal Collections: 800-808-1336 800-399-2504 PCS & Nextel phones: 866-866-7509 800-974-2221 (option 3, then option 2) Porting Department: 877-688-1969 Power Vision / EVDO Support: 866-818-1944 Priority Team: 866-542-1258 Rebate Line: 800-477-4127 Residential Sales and Business Land Lines 800-877-7746 Retentions: 2 (at the voice prompts state “CANCEL”) Retentions No Wait Time: 866-235-1185 (update: has a wait time) Sprint Ambassadors: 888-296-8806 Sprint Care: 866-881-9571 Sprint Corporate Security: 800-877-7330 Sprint Direct: 866-306-7056 Sprint Directory: 800-829-0965 Sprint Employee Value Program (National Volume Discounts): 888-457-6294 Sprint Network Management Center (Cell Towers) 888-859-1400 Sprint Subpoena Compliance (Malice Phone Call Traces) Mailstop KSOPHM0206 6480 Sprint Parkway Overland Park, KS 66251 866-259-7534 913-315-0736 Fax Technical Support Tier 1: 2 (tell Claire Technical Support) 888-211-4747 (tell Claire Technical Support) Technical Support Tier 2: 888-211-4727 Tele Sales: 866-289-8375 888-253-1315 (option 3) Total Equipment Protection (TEP): 800-584-3666 USF Charge Information 866-770-6690 Vision / 3G Wireless Web Support Tier 1: 888-211-4727 Vision / 3G Wireless Web Support Tier 2: 866-818-1944 WLNP Priority Help Link: 877-888-1518 (Password 4357# (HELP#)) On Your Sprint Phone: Accessory Purchases #222 Airtime Usage 4 American Airlines Flight Information #22 (#AA) Bill Payment 3 Charles Schwab Direct #724 Customer Service 2 Referral Credit System #733 (#REF) Retentions 2 (tell Claire you want to cancel) Tower Resync 18 Spanish Option 5 Voice Command -> (talk) #->(talk) PreCash Payment System #2274 (#CASH) Western Union #986 Email Address: Ecare email addresses: ecare@cc.sprintpcs.com ecare1@cc.sprintpcs.com ecare2@cc.sprintpcs.com ecare3@cc.sprintpcs.com Executive Service: executive.offices@sprint.com Customer Service email address: customer.servicenet@mail.sprint.com Ambassador Program email address: Ambassadorprogram@sprint.com Marketing Opt-Out: officeofprivacy@nextel.com Sprint CEO and COO: President and COO, Len Lauer: Len.J.Lauer@mail.sprint.com CEO, Gary Foress: Gary.D.Forsee@mail.sprint.com 703-433-4040 Direct 703-433-4352 Fax Palm Treo Support: 1-877-573-8143 Sprint Employee Value Program (National Volume Discounts): info@EmployeeValueProgram.com Sprint Long Distance email address: customer.servicenet@sprint.com Sprint Complete Sense email address: sprintphonemanager@sprint.com Helpful Websites: Buzz About Wireless.com: http://www.buzzaboutwireless.com/cms/ Sprint Employee Value Program (National Volume Discounts): http://www.mynationlink.com/evp/ or Sprint Home: http://www.sprint.com Sprint Manage: https://sso.sprintpcs.com/sso/Login.do Sero Website: http://sprint.p.delivery.net/m/p/spr...epclanding.asp or http://www.sprint.com/sero Sprint Rebates: http://www.sprintrebates.com/track/sprintpcs/index.jsp Referral Program: http://www.sprint.com/referralprogram Websites that contributed to this information: http://www.sprintusers.com http://www.sprintusers.com/forum/showthread.php?t=49124 http://forums.mobiledia.com/topic13143.html http://www.nbacls.com/executives.html http://forums.slickdeals.net/showthr...78318%E2%80%9D http://kb.pcsintel.com/index.php?tit...bers&Itemid=22 http://www.consumerist.com/consumer/...ers-206817.php http://consumerist.com/consumer/spri...ecs-240040.php This information is deemed accurate. If you find a number that is no-longer working, or if a number has changed, please notify me through PM. __________________ SU's Humble Overseer Last edited by Lee; 07-20-2009 at 01:26 PM.