How To Really Get Sero

[abluesguy1990]

OKAY I FINALLY GOT SERO HOLY SH*T! :laughing: I have read everyone's threads on how to do it, I have heard the success stories. Here is how to do it: YOU MUST CALL EMPLOYEE ACCOUNTS. :tu: When you call employee accounts you have to say I am calling to change my account information, be vague. Tell them you want the SERO plan, if they ask you about the employee information from Sprint say thanks and hang up. I did this about 5 times. Keep doing this until you get someone who will not ask you any questions, and refers you to the website, if you get one of these reps hang up. :fingers: I finally got a girl who just told me more about the plan, I was very vague about it, she never asked me about the employee's email or anything, she just assumed that I was just changing my plan to SERO. It took about 1 hour but she did it. Now when you call Employee Accounts there is a special number to call and it is 888-876-8381. Now the trick is this so listen....When you call this number it is going to pretend to be just a message when you call but keep pressing zero or other numbers on your key pad you will then get re-directed back to customer service. Now when it try's to re-direct you it will ask you for you to enter your phone number--WELL DO NOT ENTER ANY PHONE NUMBER :irked: Just keep pressing zero or any other number on your key pad and eventually you will get to employee accounts, this number will automatically send you to them as long as you keep pressing zero. Now they are open until midnight everyday and open early in the morning so they are pretty much open all day long. Make sure you get a rep who does not tell you to go to the website or to have your Sprint buddy go to the website, if you do hang up and call back, those reps are trained to tell you that. THEY ARE FULL OF CRAP. Now they can change your existing number to SERO, but you need to keep hanging up until you get the rep who will do it. They can do it over the phone but most will not do it. Before hanging up make sure you are not on the call too long so they do not put any notes in the system, as soon as you hear them say"GO TO WEBSITE" hang up before they can put notes and call back.You do not need to get a new phone number to do this. Now they most likely will not give you free nights and weekends or free text messages, I would email e-care for this. Now also realize that with SERO you cannot share lines, so if you have 3 lines you will need three seperate SERO accounts or one SERO account and one fair and flex plan to share minutes. Hope this helps. :music:

[The SPCS Guy]

Thanks, will try this for my friends account 2moro.

JE

[honey50]

OKAY I FINALLY GOT SERO HOLY SH*T! :laughing: I have read everyone's threads on how to do it, I have heard the success stories. Here is how to do it: YOU MUST CALL EMPLOYEE ACCOUNTS. :tu: When you call employee accounts you have to say I am calling to change my account information, be vague. Tell them you want the SERO plan, if they ask you about the employee information from Sprint say thanks and hang up. I did this about 5 times. Keep doing this until you get someone who will not ask you any questions, and refers you to the website, if you get one of these reps hang up. :fingers: I finally got a girl who just told me more about the plan, I was very vague about it, she never asked me about the employee's email or anything, she just assumed that I was just changing my plan to SERO. It took about 1 hour but she did it. Now when you call Employee Accounts there is a special number to call and it is 888-876-8381. Now the trick is this so listen....When you call this number it is going to pretend to be just a message when you call but keep pressing zero or other numbers on your key pad you will then get re-directed back to customer service. Now when it try's to re-direct you it will ask you for you to enter your phone number--WELL DO NOT ENTER ANY PHONE NUMBER :irked: Just keep pressing zero or any other number on your key pad and eventually you will get to employee accounts, this number will automatically send you to them as long as you keep pressing zero. Now they are open until midnight everyday and open early in the morning so they are pretty much open all day long. Make sure you get a rep who does not tell you to go to the website or to have your Sprint buddy go to the website, if you do hang up and call back, those reps are trained to tell you that. THEY ARE FULL OF CRAP. Now they can change your existing number to SERO, but you need to keep hanging up until you get the rep who will do it. They can do it over the phone but most will not do it. Before hanging up make sure you are not on the call too long so they do not put any notes in the system, as soon as you hear them say"GO TO WEBSITE" hang up before they can put notes and call back.You do not need to get a new phone number to do this. Now they most likely will not give you free nights and weekends or free text messages, I would email e-care for this. Now also realize that with SERO you cannot share lines, so if you have 3 lines you will need three seperate SERO accounts or one SERO account and one fair and flex plan to share minutes. Hope this helps. :music:


1 email = sero plan don't know any sprint employees :rolleyes:

[MidwestDrummer]

1. You are absolutely no required to call "employee accounts" to have your current plan converted to a SERO plan. I did not. I simply called *2 from my Sprint phone, and that was all.

2. It took an hour to get you converted to a SERO plan?! What on earth were you two talking about? The UConn-'Cuse game?! It took me a mere 10 minutes to have the CSR convert and renew me on a SERO plan.

3. You are most certainly not required to call a "888-876-8381" number, and press a bunch of random number to bypass various menus.

Your tone made it seem like it was a piece of cake, and that this would be the easiest way for people to convert to a SERO plan. In actually you spent way too much time getting switched to a SERO, and it should not take anywhere near as much effort for most people. Maybe it was just me, but reading from other people's experiences getting switched to a SERO plan, other people shouldn't have to go through all the garbage you went though. :td:

[theChosen1G]

1. You are absolutely no required to call "employee accounts" to have your current plan converted to a SERO plan. I did not. I simply called *2 from my Sprint phone, and that was all.

2. It took an hour to get you converted to a SERO plan?! What on earth were you two talking about? The UConn-'Cuse game?! It took me a mere 10 minutes to have the CSR convert and renew me on a SERO plan.

3. You are most certainly not required to call a "888-876-8381" number, and press a bunch of random number to bypass various menus.

Your tone made it seem like it was a piece of cake, and that this would be the easiest way for people to convert to a SERO plan. In actually you spent way too much time getting switched to a SERO, and it should not take anywhere near as much effort for most people. Maybe it was just me, but reading from other people's experiences getting switched to a SERO plan, other people shouldn't have to go through all the garbage you went though. :td:


Totally agree.

ablues1990guy: You make like your way is the perfect way to do it. Ie. "How to REALLY get SERO". :laughing: :rolleyes: :rolleyes:

It took you one hour to get setup, it took me 15-20 minutes. You probably just got lucky and got a good rep willing to do it with your nonsense of pressing zeros.

And the reps are full of crap? You have a incredible rude outlook towards the reps. :td: :td: :td: :td: :td: They're doing what they were trained and in actuality supposed to do.

[tim7982]

Dear Tim,

Thank you for contacting Sprint together with Nextel. I will be happy
to assist you regarding the Sero Plan.

We have launched the Sprint Employee Referral Offer, also known as SERO.
Encourage your friends to switch to Sprint and give them a discount with
your employee benefit.

SERO plan is limited to:

- Sprint Employees (including Legacy Sprint and Legacy Nextel employees)

- Friends and Family of Sprint Employees (limited to a total of FIVE
referral activation)

Eligibility Requirements of SERO plan:

- Affiliates are not participating in this offer. You must be in a
Sprint Market to get the plan.
- Add-a-Phone is not eligible (cannot be shared with other
subscriptions).
- Must sign up for or renew a Two-year Subscriber Agreement.

Activation Details:

Friends and Family Referral Activation (new activation only)

- Employees can have up to five activation referrals in total across
both the CDMA and iDEN networks. The email address of the Sprint
employee who is referring the customer is required for employee
verification.

- All orders must be activated through the InPhonic web site which is
located at the following URL:

http://www.sprint.com/SERO

Select handsets will be offered through the web site.

- Inphonic will validate if the order meets the program requirements and
credit guidelines.

- Existing customers that want to switch to this plan are required to
receive a new phone number. Early Termination Fees apply if they are
within the contract period.

- The Activation Fee will be automatically applied by back-end systems
and will appear directly under the activation fee on the bill.

The service plans available under SERO are:

- $30.00 for 500 Anytime Minutes;
- $49.99 for 1250 Anytime Minutes;
- $99.99 for 2500 Anytime Minutes.

Thank you for emailing us. It was a pleasure assisting you and I look
forward to more opportunities to serve you in future. Have a great day!

[timul]

When you call employee accounts you have to say I am calling to change my account information, be vague. Tell them you want the SERO plan, if they ask you about the employee information from Sprint say thanks and hang up. I did this about 5 times.

It took about 1 hour but she did it.

Just keep pressing zero or any other number on your key pad and eventually you will get to employee accounts, this number will automatically send you to them as long as you keep pressing zero.

Make sure you get a rep who does not tell you to go to the website or to have your Sprint buddy go to the website, if you do hang up and call back, those reps are trained to tell you that. THEY ARE FULL OF CRAP. Now they can change your existing number to SERO, but you need to keep hanging up until you get the rep who will do it. They can do it over the phone but most will not do it. Before hanging up make sure you are not on the call too long so they do not put any notes in the system, as soon as you hear them say"GO TO WEBSITE" hang up before they can put notes and call back.

Now they most likely will not give you free nights and weekends or free text messages, I would email e-care for this.I have a better idea. Instead of hanging up 10 times - QUICKLY before they note your account! Instead of being deliberately vague. Instead of taking an hour on the phone. Instead of pressing "0" 50 times (is this a video game?). Instead of having to follow up all those hangups qwith an email to Ecare.

Just follow the instructions in the very nice thread written by TheChosen1G:
http://www.sprintusers.com/forum/showthread.php?t=90054

[abluesguy1990]

I have a better idea. Instead of hanging up 10 times - QUICKLY before they note your account! Instead of being deliberately vague. Instead of taking an hour on the phone. Instead of pressing "0" 50 times (is this a video game?). Instead of having to follow up all those hangups qwith an email to Ecare.

Just follow the instructions in the very nice thread written by TheChosen1G:
http://www.sprintusers.com/forum/showthread.php?t=90054
His TIP does not work because ONLY EMPLOYEE ACCOUNTS can do the change not regular customer service.

[honey50]

His TIP does not work because ONLY EMPLOYEE ACCOUNTS can do the change not regular customer service.

Ecare did my change first shot.... :)

[tim7982]

Ecare did my change first shot.... :)

Lying or "stretching the truth" isn't necessary.

[honey50]

Lying or "stretching the truth" isn't necessary.

First shot tim... NOt lying and no reason to stretch the truth...
Lets keep it clean and not get mad.... Im not the only one either... But then again how would you know since you never asked for anything... right. Tim.... LOL :rolleyes:

[tim7982]

First shot tim... NOt lying and no reason to stretch the truth...
Lets keep it clean and not get mad.... Im not the only one either... But then again how would you know since you never asked for anything... right. Tim.... LOL :rolleyes:

Asked for free nights @ 6...got it after 3 tries.
Asked for free 500 txt msgs...got it after 2 tries.
Asked for SERO plan...3 tries and same email everytime...I posted it above.
You and only 1 other person claim to have gotten it via ecare.
Everybody else say they are shot down time after time.
Also, They're not doing it on the phone, either.
People on here want you to play games to get it.
I say, it's not worth it. I'm not going to scam them to get it.

[timul]

His TIP does not work because ONLY EMPLOYEE ACCOUNTS can do the change not regular customer service.WRONG. Simply WRONG. How would YOU know, anways? Because someone told you so?

[honey50]

Asked for free nights @ 6...got it after 3 tries.
Asked for free 500 txt msgs...got it after 2 tries.
Asked for SERO plan...3 tries and same email everytime...I posted it above.
You and only 1 other person claim to have gotten it via ecare.
Everybody else say they are shot down time after time.
Also, They're not doing it on the phone, either.
People on here want you to play games to get it.
I say, it's not worth it. I'm not going to scam them to get it.

Oh so you do ask for free stuff.. See how things change when you really get to the bottom of it... How is writing a email scaming... They have a computer in front of them, they know exactly when i joined sprint.. I didnt break into there office and sneak on there computer and change my account. I asked they gave it to me.. And maybe I lucked out and got a good rep, who knows... But enough is enough you ask for stuff too.. So let drop it. :headbang2

[tim7982]

Oh so you do ask for free stuff.. See how things change when you really get to the bottom of it... How is writing a email scaming... They have a computer in front of them, they know exactly when i joined sprint.. I didnt break into there office and sneak on there computer and change my account. I asked they gave it to me.. And maybe I lucked out and got a good rep, who knows... But enough is enough you ask for stuff too.. So let drop it. :headbang2


I guess you missed my post where I said I have 2 freebies...but only after being a customer for over a year with 2 lines and paying $150/month.

[honey50]

Asked for free nights @ 6...got it after 3 tries.
Asked for free 500 txt msgs...got it after 2 tries.
Asked for SERO plan...3 tries and same email everytime...I posted it above.
You and only 1 other person claim to have gotten it via ecare.
Everybody else say they are shot down time after time.
Also, They're not doing it on the phone, either.
People on here want you to play games to get it.
I say, it's not worth it. I'm not going to scam them to get it.


This was your post in another thread remember this...

tim7982 I don't know of anyone who has gotten anything from *2.
Ecare is always the best route to go when asking for a freebie. Make up your mind. :rolleyes:

[MidwestDrummer]

His TIP does not work because ONLY EMPLOYEE ACCOUNTS can do the change not regular customer service.
Dude, that's a boldfaced lie. Read my post above. I dialed *2 (regular Sprint customer service), and was converted to a SERO plan by the first CSR I spoke with. Regular customer service, not "employee accounts."

[tim7982]

Dude, that's a boldfaced lie. Read my post above. I dialed *2 (regular Sprint customer service), and was converted to a SERO plan by the first CSR I spoke with. Regular customer service, not "employee accounts."


Everybody that is getting sero is lying.
You said it took you over an hour...that's after waiting for who knows how long.
Is it really worth it? They sero plans aren't that great, can't be shared, you must change your number, and you have to lie to get them.

[MidwestDrummer]

Everybody that is getting sero is lying.
You said it took you over an hour...that's after waiting for who knows how long.
Is it really worth it? They sero plans aren't that great, can't be shared, you must change your number, and you have to lie to get them.
I said it took over an hour?! No I most certainly did not. Yes, it is very much worth every penny. Im a porr college student, so I'll take every free perk I can get. The SERO plans are fantastic. I didn't not have to change my number either.

[tim7982]

I said it took over an hour?! No I most certainly did not. Yes, it is very much worth every penny. Im a porr college student, so I'll take every free perk I can get. The SERO plans are fantastic. I didn't not have to change my number either.

Oh, LOL I misread..I just reread it..you were asking him why it took an hour.
I guess if you get lucky and get it like you did, it's worth it.
But, most people are turned down, sent to the website, and forced to change their
numbers. Not many get lucky. It just seems to be to be a lot of trouble for just some extra minutes. I certainly understand wanting a better plan, I just don't want to go through all of that...plus, you can't share lines...that's another turn off for me.

[theChosen1G]

Oh, LOL I misread..I just reread it..you were asking him why it took an hour.
I guess if you get lucky and get it like you did, it's worth it.
But, most people are turned down, sent to the website, and forced to change their
numbers. Not many get lucky. It just seems to be to be a lot of trouble for just some extra minutes. I certainly understand wanting a better plan, I just don't want to go through all of that...plus, you can't share lines...that's another turn off for me.

Not ONE person I've read on the board has said they changed their number. Thats NOT true. They DO NOT have to change their number. SERO plan is 100% worth it to me. If you don't think it's worth it to you, that's fine. To each his own. Its not about luck, its about persistance. EVERYONE who has pursued it and asked me for help has gotten it except ONE. That person decided to go with Nextel instead ;).

Who are these MOST people? Please name them so we can compare the amount who HAVE NOT changed their number to the amount who has. If what you say is true, a majority of the switches will have had to have changed their number. If that's not the case, YOU ARE MISINFORMED.

[tim7982]

Not ONE person I've read on the board has said they changed their number. Thats NOT true. They DO NOT have to change their number. SERO plan is 100% worth it to me. If you don't think it's worth it to you, that's fine. To each his own. Its not about luck, its about persistance. EVERYONE who has pursued it and asked me for help has gotten it except ONE. That person decided to go with Nextel instead ;).

Who are these MOST people? Please name them so we can compare the amount who HAVE NOT changed their number to the amount who has. If what you say is true, a majority of the switches will have had to have changed their number. If that's not the case, YOU ARE MISINFORMED.

MISINFORMED? Why are there 500 threads about getting SERO and still people are shot down every day. There are MANY people in those threads complaining because they were told they would have to change their numbers. The point is...SERO is meant for friends and family of sprint employees...99% of the people in this thread don't qualify for it. You have to fight way too hard to get it and it is not worth it. If it were so easy to get and so legit, there wouldn't be 500 threads explaining how to ge it. Don't tell me about being misinformed...there is no one certain way to get this and get it the way you want it. A few people end up with what they want, but from reading the 500 threads...MOST people are disappointed by the results. In the long run, people waste way too much time trying to get something they shouldn't be and they don't get it the way they want it. So, don't say I'm lying...the threads speak for themselves. LOL @ 500 threads about getting SERO and still it's a mystery :laughing:

[theChosen1G]

MISINFORMED? Why are there 500 threads about getting SERO and still people are shot down every day. There are MANY people in those threads complaining because they were told they would have to change their numbers. The point is...SERO is meant for friends and family of sprint employees...99% of the people in this thread don't qualify for it. You have to fight way too hard to get it and it is not worth it. If it were so easy to get and so legit, there wouldn't be 500 threads explaining how to ge it. Don't tell me about being misinformed...there is no one certain way to get this and get it the way you want it. A few people end up with what they want, but from reading the 500 threads...MOST people are disappointed by the results. In the long run, people waste way too much time trying to get something they shouldn't be and they don't get it the way they want it. So, don't say I'm lying...the threads speak for themselves. LOL @ 500 threads about getting SERO and still it's a mystery :laughing:

There is currently 308 threads with the word "SERO" in them. Thats a LONG way from 500. :deal:

If people don't think SERO is worth their time, fine. Bottom line is anyone who is PERSISTANT enough to get it without switching their number will in the long run. The FAQ outlines what to expect so if they have false expectations of getting it very easily, its because they DID NOT READ it.

So why are you changing your position from MOST people switch their number to MOST people are disappointed by the results? Stick to a point. So far all I hear is talk about. I'm still waiting for an answer to this:

Who are these MOST people? Please name them so we can compare the amount who HAVE NOT changed their number to the amount who has. If what you say is true, a majority of the switches will have had to have changed their number.

[Scrumptious]

It took me 5 calls and I am saving $300 a year so it was worth it... I still have my number. 1 call for my brother and he still has his number and is saving over $400 a year, I bet he thinks it's worth it. :deal:

And yes we do have a friend that works at sprint as a manager. :tu:

No it is not for everyone but all it takes is simple math. Most people with PV phones will think it is will worth it. I hope those on GF'ed vision can keep their plans but you never know with the new Sprint / Nextel. Basic Pv + UL text = $$30 before the charge of your plan. Being with sprint since '98 retentions could not offer me a deal better than SERO so that is why I wanted it.

I don't think 5 calls is a lot if you read the "I hate Samsung..." thread the OP there has done more than that to try to get his picture mail to work. That has not saved him any money, and oh yeah and his picture mail still does not work. :Popcorn2:

[honey50]

MISINFORMED? Why are there 500 threads about getting SERO and still people are shot down every day. There are MANY people in those threads complaining because they were told they would have to change their numbers. The point is...SERO is meant for friends and family of sprint employees...99% of the people in this thread don't qualify for it. You have to fight way too hard to get it and it is not worth it. If it were so easy to get and so legit, there wouldn't be 500 threads explaining how to ge it. Don't tell me about being misinformed...there is no one certain way to get this and get it the way you want it. A few people end up with what they want, but from reading the 500 threads...MOST people are disappointed by the results. In the long run, people waste way too much time trying to get something they shouldn't be and they don't get it the way they want it. So, don't say I'm lying...the threads speak for themselves. LOL @ 500 threads about getting SERO and still it's a mystery :laughing:

Why are people still entertaining this guy. He is a know it all that knows nothing... :laughing:

[BushiBia]

Alright, I'm not sure if someone has said this already...but... you dont even need to call to g et this plan.. sure the site has stopped letting you get it with any email, but why not just get a real sprint email?? If you have any computer knowledge at all you can use google and find a working email within minutes... :P (I had gotten my sero plan before they stopped allowing random @sprint.com emails)

[honey50]

Alright, I'm not sure if someone has said this already...but... you dont even need to call to g et this plan.. sure the site has stopped letting you get it with any email, but why not just get a real sprint email?? If you have any computer knowledge at all you can use google and find a working email within minutes... :P (I had gotten my sero plan before they stopped allowing random @sprint.com emails)

Thats true to that works...

[Scrumptious]

Alright, I'm not sure if someone has said this already...but... you dont even need to call to get this plan.. sure the site has stopped letting you get it with any email, but why not just get a real sprint email?? If you have any computer knowledge at all you can use google and find a working email within minutes... :P (I had gotten my sero plan before they stopped allowing random @sprint.com emails)

I think Tim is talking more so about people who were already with Sprint. We could not go to the website and put random addresses in to get the plan. ( some did to add a line to their current plan.) Most of us had to call sprint or e-mail sprint through Ecare.

I used a useless e-mail to check to see what the plans were before I got my friends address when I first found out about the plans. I do not think even if I did not have a friend with Sprint that I would put one in to go through with an order though. Some people did receive calls to verify information as I read in one of these SERO threads (which by the way there are far too many) and then their order was cancelled.

It is all about who you get when you call and how you handle your call. I do not think I would have called as much as one poster who claimed to have called over 100 times... :hee:

[honey50]

I think Tim is talking more so about people who were already with Sprint. We could not go to the website and put random addresses in to get the plan. ( some did to add a line to their current plan.) Most of us had to call sprint or e-mail sprint through Ecare.

I used a useless e-mail to check to see what the plans were before I got my friends address when I first found out about the plans. I do not think even if I did not have a friend with Sprint that I would put one in to go through with an order though. Some people did receive calls to verify information as I read in one of these SERO threads (which by the way there are far too many) and then their order was cancelled.

It is all about who you get when you call and how you handle your call. I do not think I would have called as much as one poster who claimed to have called over 100 times... :hee:

I dont think tim knows what he talking about either.. He is a little confused or he just likes to argue with everyone... I think we should get a pettion together to have him removed from this site... :tu:

[Scrumptious]

:laughing: :laughing: :laughing: :laughing:

[beof]

Wirelessly posted (Treo 650: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/hspr-H102; Blazer/4.0) 16;320x320)

Thanks so much man. Much luv for providing further information on getting SERO. Imma make the switch today. Wish me luck. Want the 2500 minute plan with free power vision. Cheaper than what I'm paying now , plus I only have regular vision. Will post details after I am success. Sprintusers is the site...great info.

[honey50]

Wirelessly posted (Treo 650: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/hspr-H102; Blazer/4.0) 16;320x320)

Thanks so much man. Much luv for providing further information on getting SERO. Imma make the switch today. Wish me luck. Want the 2500 minute plan with free power vision. Cheaper than what I'm paying now , plus I only have regular vision. Will post details after I am success. Sprintusers is the site...great info.

You will have to change your phone cant get power vision on that phone...

[beof]

Wirelessly posted (Treo 650: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/hspr-H102; Blazer/4.0) 16;320x320)

Thanks so much man. Much luv for providing further information on getting SERO. Imma make the switch today. Wish me luck. Want the 2500 minute plan with free power vision. Cheaper than what I'm paying now , plus I only have regular vision. Will post details after I am success. Sprintusers is the site...great info.

[Ganorgard]

I was able to change to the SERO plan today in under 25 min. The first time i called it was a female that answered and she tried to transfer my call so I just hung up. I called back and got a guy who didnt know what the plan was. He did some research and within 25 min. I was on the SERO plan.......

Thanks to all who made this sooooo easy :headbang2 :headbang2 :headbang2

[honey50]

I was able to change to the SERO plan today in under 25 min. The first time i called it was a female that answered and she tried to transfer my call so I just hung up. I called back and got a guy who didnt know what the plan was. He did some research and within 25 min. I was on the SERO plan.......

Thanks to all who made this sooooo easy :headbang2 :headbang2 :headbang2

Yeah i love that... Enjoy..... :headbang2 power to the sero holders... lol

[AirmanWiggs]

Everybody that is getting sero is lying.
You said it took you over an hour...that's after waiting for who knows how long.
Is it really worth it? They sero plans aren't that great, can't be shared, you must change your number, and you have to lie to get them.


How can you say that? Hundreds of people are lying about getting a SERO plan?

[honey50]

How can you say that? Hundreds of people are lying about getting a SERO plan?

Look where it is coming from Airman.

[SmplyD]

I'm sorry I'm a part of the same community as the OP. I hope they find his account and flag and close it for fraud. If you have to lie and hang up on several operators, making it harder for legitimate customers like the majority of this site to get through, you don't deserve whatever you scam dishonestly.

If you want Sprint to give you something, then ask for it. Don't call up with the intention of playing the system until you happen to get an inexperienced rep who doesn't really know what she's doing. If they don't give it to you legitimately, then there's a reason why you don't deserve to have it.

Why don't you join the rest of us in polite society and play by the rules.

[honey50]

I'm sorry I'm a part of the same community as the OP. I hope they find his account and flag and close it for fraud. If you have to lie and hang up on several operators, making it harder for legitimate customers like the majority of this site to get through, you don't deserve whatever you scam dishonestly.

If you want Sprint to give you something, then ask for it. Don't call up with the intention of playing the system until you happen to get an inexperienced rep who doesn't really know what she's doing. If they don't give it to you legitimately, then there's a reason why you don't deserve to have it.

Why don't you join the rest of us in polite society and play by the rules.

exactly I asked they gave it to me.. I love sprint.... :headbang2

[tim7982]

I have never said anyone was lying about obtaining sero...I said that MOST are lying in order to get it. I was also talking about current customers, not new.
When I said 500, it was an exaggeration, not meant to be exact.
308? I do not have the time to waste to read through over 300 threads to tell you names of current customers that cannot get SERO, have had to change their numbers, have had to call mulitiple times (some more than 100 times), and some that got called for verification and had their SERO plan taken away from them. In the long run, it's easier to just have a regular plan, like everybody else. You can't be happy with your freebies, you have to try and cheat the system to get something that isn't even all that great. Whatever floats your boat. If you have that much time on your hands, go for it.

[honey50]

I have never said anyone was lying about obtaining sero...I said that MOST are lying in order to get it. I was also talking about current customers, not new.
When I said 500, it was an exaggeration, not meant to be exact.
308? I do not have the time to waste to read through over 300 threads to tell you names of current customers that cannot get SERO, have had to change their numbers, have had to call mulitiple times (some more than 100 times), and some that got called for verification and had their SERO plan taken away from them. In the long run, it's easier to just have a regular plan, like everybody else. You can't be happy with your freebies, you have to try and cheat the system to get something that isn't even all that great. Whatever floats your boat. If you have that much time on your hands, go for it.

Sprint just has to say no. if they say yes. so be it. They cant change the plan once your in contract so havent it taken away really isnt a true statement tim... They can change the plan but that nulls and voids the contract and you can cancel without paying an early termination fee... Just food for thought. Why pay for a regular plan when you can get a plan that kicks XXX. :)

[AirmanWiggs]

I have never said anyone was lying about obtaining sero...I said that MOST are lying in order to get it. I was also talking about current customers, not new.
When I said 500, it was an exaggeration, not meant to be exact.
308? I do not have the time to waste to read through over 300 threads to tell you names of current customers that cannot get SERO, have had to change their numbers, have had to call mulitiple times (some more than 100 times), and some that got called for verification and had their SERO plan taken away from them. In the long run, it's easier to just have a regular plan, like everybody else. You can't be happy with your freebies, you have to try and cheat the system to get something that isn't even all that great. Whatever floats your boat. If you have that much time on your hands, go for it.




Originally Posted by tim7982
Everybody that is getting sero is lying.



:tu:

[tim7982]

:tu:

Read my previous post.

Everyone that is getting SERO is lying...TO GET IT.
I didn't say they were not getting it and saying they were.

[honey50]

Read my previous post.

Everyone that is getting SERO is lying...TO GET IT.
I didn't say they were not getting it and saying they were.

I know we are friends now but in my defense... Only speaking for me....... I asked they gave it to me. They never asked me if I knew a sprint employee... if they would have I would have said no because I dont...

[tim7982]

I know we are friends now but in my defense... Only speaking for me....... I asked they gave it to me. They never asked me if I knew a sprint employee... if they would have I would have said no because I dont...

Cool. You're one of only a few. Most have admitted they lied to get it.
I asked for it last week and didn't know if was an employee thing...somehow I missed the SERO memo :laughing: After I got their response, that's when i got to reading the SERO threads.

[AirmanWiggs]

Cool. You're one of only a few. Most have admitted they lied to get it.
I asked for it last week and didn't know if was an employee thing...somehow I missed the SERO memo :laughing: After I got their response, that's when i got to reading the SERO threads.


100% incorrect. if you had really read the SERO threads, you would have noticed it was more than a "Few"

[tim7982]

You don't want people to flame you...but your "100% incorrect" that you start every statement with when you disagree with someone is inflmmatory. No one on this board is 100% correct, nor is anyone on this board 100% incorrect. You reply like you are the only one that knows what is correct. Try realizing that this is a forum...if any of us knew it all, we wouldn't be here. :)

[AirmanWiggs]

Read my previous post.

Everyone that is getting SERO is lying...TO GET IT.
I didn't say they were not getting it and saying they were.


i read your post, that's where i got the quotes from. now you are contradicting yourself about a contradiction. 100% incorrect

[tim7982]

SERO is not for the general public, unless you really know a sprint employee. If these people really knew a sprint employee, setting up SERO would be a breeze.
If it weren't hard to get, there wouldn't be 308 threads on "how to get it"

[AirmanWiggs]

You don't want people to flame you...but your "100% incorrect" that you start every statement with when you disagree with someone is inflmmatory. No one on this board is 100% correct, nor is anyone on this board 100% incorrect. You reply like you are the only one that knows what is correct. Try realizing that this is a forum...if any of us knew it all, we wouldn't be here. :)


i'm not saying everyone is 100% incorrect, only you.


how can you be correct when you think nextel as a company still pulls a profit, when it no longer exists? when you think a phone is EOL because you heard it? when you flame me disagreeing with you because I think you are wrong about 100% of the things you say?

[AirmanWiggs]

SERO is not for the general public, unless you really know a sprint employee. If these people really knew a sprint employee, setting up SERO would be a breeze.
If it weren't hard to get, there wouldn't be 308 threads on "how to get it"


that is why this is a forum.

[tim7982]

i'm not saying everyone is 100% incorrect, only you.


how can you be correct when you think nextel as a company still pulls a profit, when it no longer exists? when you think a phone is EOL because you heard it? when you flame me disagreeing with you because I think you are wrong about 100% of the things you say?


You are a jerk 100% of the time. I don't mind people disagreeing with me...but everything I say isn't wrong just because you don't agree with it. We are all wrong sometimes, even you. When a phone is EOL, it's EOL...I'm not even going to discuss that dead horse. When Sprint and nextel merged, the people with investments in nextel still get money from the contracts their company got. Sprint can't take their due profit from them. You may disagree with that...fine...but you can look up on google about mergers and how they work. Please do that before declaring me 100% inccorrect on something I know a little something about since I went through a merger.

[AirmanWiggs]

I've done nothing but ask for reason to your facts.

How do you know it's EOL?
The people with investments in Nextel got Sprint shares, Nextel is not on the stock market. Nextel Corp does not exist.

"them" "their profit" there is no "their" and "them". It's Sprint. Sprint's money, Sprint's contracts, Sprint's networks. The name is kept for marketing purposes.


you are 100% incorrect about your views on Sprint Nextel. I'm not downing your personal opinion, I'm asking for facts.

[AirmanWiggs]

here you go, friend, to prove you wrong:

The phrase mergers and acquisitions or M&A refers to the aspect of corporate finance strategy and management dealing with the merging and acquiring of different companies as well as other assets. Usually mergers occur in a friendly setting where executives from the respective companies participate in a due diligence process to ensure a successful combination of all parts.


Merger
In business or economics a merger is a combination of two companies into one larger company. Such actions are commonly voluntary and involve stock swap or cash payment to the target. Stock swap is often used as it allows the shareholders of the two companies to share the risk involved in the deal. A merger can resemble a takeover but result in a new company name (often combining the names of the original
companies) and in new branding; in some cases, terming the combination a "merger" rather than an acquisition is done purely for political or marketing reasons.


you are 100% incorrect

[tim7982]

If nextel no longer existed....there wouldn't be two separate billing systems. There would not be nextel stores still in operation. There would not be two separate sections on sprint.com...one for sprint, one for nextel. As far as the shares, those are from the merger itself and the company's stock...that has nothing to do with the contracts. There are also still Sprint Call Centers, and Nextel Call Centers.
They are still operating as two separate companies, even though they have merged on the outside.

[tim7982]

here you go, friend, to prove you wrong:

The phrase mergers and acquisitions or M&A refers to the aspect of corporate finance strategy and management dealing with the merging and acquiring of different companies as well as other assets. Usually mergers occur in a friendly setting where executives from the respective companies participate in a due diligence process to ensure a successful combination of all parts.


Merger
In business or economics a merger is a combination of two companies into one larger company. Such actions are commonly voluntary and involve stock swap or cash payment to the target. Stock swap is often used as it allows the shareholders of the two companies to share the risk involved in the deal. A merger can resemble a takeover but result in a new company name (often combining the names of the original
companies) and in new branding; in some cases, terming the combination a "merger" rather than an acquisition is done purely for political or marketing reasons.


you are 100% incorrect

LOL that says nothing about what we've been discussing...yoiu are 100 % still an idiot.

[AirmanWiggs]

yes there would. the infrastructure is not ready to support a unified billing system.


all nextel stores are sprint stores. all sprint stores are nextel stores.

two seperate sections on sprint.com? yes their would, you ae 100% incorrect. one for CDMA and one for iDen


stocks have nothing to do with the contract? okay! :tu:

[tim7982]

All you have to do is some research...the truth is out there.

[AirmanWiggs]

All you have to do is some research...the truth is out there.


all you have to do is read what I just wrote. I've stated the facts, and you remain 100% incorrect.


you are the one refusing to do any research, i've done it and showed it to you.

who works for sprint here? this guy :tu:

[AirmanWiggs]

All you have to do is some research...the truth is out there.


we can get some more of our senior reps on this board involved, if you like. they would be happy to provide you with the information i've told you.

[tim7982]

we can get some more of our senior reps on this board involved, if you like. they would be happy to provide you with the information i've told you.

ETF's speak for themselves.
Also, if there were more senior reps around, this crap would've been over a long time ago. I guess you're glad they weren't around, since you have nothing better to do.
Also, People not getting sero and there being 308 threads on how to cheat and get it speaks for itself as well.

[AirmanWiggs]

ETF's speak for themselves.
Also, if there were more senior reps around, this crap would've been over a long time ago. I guess you're glad they weren't around, since you have nothing better to do.
Also, People not getting sero and there being 308 threads on how to cheat and get it speaks for itself as well.

Like it's been stated, there aren't any ETF's for switching to sprint and nextel, as it's been stated several times before.


you remain 100% incorrect.

[tim7982]

As it's been stated, there are etf's for switching if you are still in contract. It can be waived, but it isn't for everyone. You remain 100% incorrect

[AirmanWiggs]

As it's been stated, there are etf's for switching if you are still in contract. It can be waived, but it isn't for everyone. You remain 100% incorrect


how, if this person just did what you said can't happen? I just called a Sprint store. They just said you don't have to pay ETF because it's the same company.

[tim7982]

how, if this person just did what you said can't happen? I just called a Sprint store. They just said you don't have to pay ETF because it's the same company.


LOL@ Lies

[AirmanWiggs]

LOL@ Lies


you don't have to believe that. believe the previous poster who said she had no ETF.

I had no ETF when i switched from sprint to nextel either.

[tim7982]

I ended the argument and you are still posting away. That proves my point.
*Out the Door*

[BushiBia]

Psh..Tim, useful posts right? :)... Man.. Out the door huh? Stayin on these forums 24/7 so you can argue with everysingle person... no matter what they say..just give it up man. Stop arguing..let whoever think whatever and thats that. man.

[reemusk]

ETF's are not assigned to member's switching between sprint and nextel.


end.

[PhillyGuy]

how, if this person just did what you said can't happen? I just called a Sprint store. They just said you don't have to pay ETF because it's the same company.

I can't believe this is still going on. I think the confusion comes from getting two issues mixed.

First, you can switch from Sprint to Nexel without penalty, even if you are still in contract.

However, your contract stays in place. The switch does not void your existing contract. You must still keep it or pay the ETF.

The confusion comes the fact that a new account was opened with Sprint with a new 2 year commitment, even though there is already another account with Nextel under contract. The question is whether he can simply switch the original account over to Sprint and merge the lines so that there's only one account in the end with SERO. That in effect is terminating the existing contract with Nextel and not just a simple switch.

[reemusk]

I can't believe this is still going on. I think the confusion comes from getting two issues mixed.

First, you can switch from Sprint to Nexel without penalty, even if you are still in contract.

However, your contract stays in place. The switch does not void your existing contract. You must still keep it or pay the ETF.

The confusion comes the fact that a new account was opened with Sprint with a new 2 year commitment, even though there is already another account with Nextel under contract. The question is whether he can simply switch the original account over to Sprint and merge the lines so that there's only one account in the end with SERO. That in effect is terminating the existing contract with Nextel and not just a simple switch.
exactly

[honey50]

I can't believe this is still going on. I think the confusion comes from getting two issues mixed.

First, you can switch from Sprint to Nexel without penalty, even if you are still in contract.

However, your contract stays in place. The switch does not void your existing contract. You must still keep it or pay the ETF.

The confusion comes the fact that a new account was opened with Sprint with a new 2 year commitment, even though there is already another account with Nextel under contract. The question is whether he can simply switch the original account over to Sprint and merge the lines so that there's only one account in the end with SERO. That in effect is terminating the existing contract with Nextel and not just a simple switch.


That not totally true.. There was a loophole early in this.. My friend had a year left on his nextel contract... He made the switch to Sprint. He had the phone for a week. He didnt like the service signal not good were he lived. He transferred his number to verizon.. Thinking he had to pay the ETF.. He called up sprint they said no you dont have to pay because you canceled in the first 14 days.... Dont know if that loophole is still in place but he did get away with it....

[abluesguy1990]

Dude, that's a boldfaced lie. Read my post above. I dialed *2 (regular Sprint customer service), and was converted to a SERO plan by the first CSR I spoke with. Regular customer service, not "employee accounts."
DUDE GO GET A DELL DON'T ACCUSE

[Doyle]

As it's been stated, there are etf's for switching if you are still in contract. It can be waived, but it isn't for everyone. You remain 100% incorrect

I went from Nextel to Sprint, in contract, with no EFT's. It was my first question and they said, " no problem." It was in my local store. It appeared to me from their reaction that it was a no brainer and they deal with it all the time. My number was ported in about an hour.

I do, however, agree with you about all the folks searching for loopholes in the system, i.e. trying to get the sero plan, or calling cs a hundred times, or emailing ecare over and over. It's possible at this point because of the confusion. Reminds me of people who buy a suit, wear it to an event, and then return it. I look for the smartest deal I can get, but some of these people have nothing better to do. If they act this way with a simple cell phone contract, imagine how they are in other aspects of their life.
Ultimately, it will drive the prices up for everyone.

[honey50]

I went from Nextel to Sprint, in contract, with no EFT's. It was my first question and they said, " no problem." It was in my local store. It appeared to me from their reaction that it was a no brainer and they deal with it all the time. My number was ported in about an hour.

I do, however, agree with you about all the folks searching for loopholes in the system, i.e. trying to get the sero plan, or calling cs a hundred times, or emailing ecare over and over. It's possible at this point because of the confusion. Reminds me of people who buy a suit, wear it to an event, and then return it. I look for the smartest deal I can get, but some of these people have nothing better to do. If they act this way with a simple cell phone contract, imagine how they are in other aspects of their life.
Ultimately, it will drive the prices up for everyone.

I feel for the people who have to pay full price... I love my plan... :headbang2

[Doyle]

I feel for the people who have to pay full price... I love my plan... :headbang2

I know you do. That much is obvious by your willingness to shout from the mountaintop what a great plan you got.

I don't advocate paying full price, when there are viable alternatives available. It's the --working the loopholes in the system-- that is a bit annoying.
The calling or emailing over and over attempting to get a CS rep that will finally succumb. It's just cheesy. But, to each his own.
I also tip well at restaurants. I guess I'm stupid that way.

[JK360Guy]

Don't worry Doyle, I tip well as well. And I don't do anything with the loopholes. But so many do....

[honey50]

I know you do. That much is obvious by your willingness to shout from the mountaintop what a great plan you got.

I don't advocate paying full price, when there are viable alternatives available. It's the --working the loopholes in the system-- that is a bit annoying.
The calling or emailing over and over attempting to get a CS rep that will finally succumb. It's just cheesy. But, to each his own.
I also tip well at restaurants. I guess I'm stupid that way.

They can always say no, but they dont... Noone is twisting there arms... they are making customers for life. So maybe they are the smart ones... every think of that. :irked:

[Doyle]

They can always say no, but they dont... Noone is twisting there arms... they are making customers for life. So maybe they are the smart ones... every think of that. :irked:

Customers for life???

As if the first time you can get a better deal somewhere else you won't bolt? Pleeaase.

[honey50]

Customers for life???

As if the first time you can get a better deal somewhere else you won't bolt? Pleeaase.

Well thats true... LOL :clap:

[honey50]

Customers for life???

As if the first time you can get a better deal somewhere else you won't bolt? Pleeaase.

They would have to make my deal better or Im so outta here......... :headbang2

[Doyle]

Well thats true... LOL :clap:

So your argument is moot.

[honey50]

So your argument is moot.

Your right doyle.. Im calling sprint now and telling me to switch me back to my 61.00 plan with no extras like you.... So I can sleep at night.. LOL

[Doyle]

Your right doyle.. Im calling sprint now and telling me to switch me back to my 61.00 plan with no extras like you.... So I can sleep at night.. LOL

Karma.....you'll get hosed somewhere in life with this attitude. Not my problem. But it will happen.

[Doyle]

Your right doyle.. Im calling sprint now and telling me to switch me back to my 61.00 plan with no extras like you.... So I can sleep at night.. LOL

BTW, I have a killer business plan better than you can imagine. Yes, better than sero.

[honey50]

BTW, I have a killer business plan better than you can imagine. Yes, better than sero.

Get rid of it you dont deserve it right.. Why, why are you getting a good plan thats not right... Karma Doyle give that plan back... Now think about it does it really make sense...

[Doyle]

Get rid of it you dont deserve it right.. Why, why are you getting a good plan thats not right... Karma Doyle give that plan back... Now think about it does it really make sense...

what a child....

[honey50]

what a child....

exactly doyle now you see how your acting like a child...

[JamieinMN]

I'm happy they gave me the SERO plan.

I don't have 6PM for free or unlimited text messaging for free, but I'm still happy, even if I have to pay for 6PM and 500 txts. Who knows, maybe one day I can get one or the other free.

But for now I'm happy. I'm paying $7 less per month and getting more. (compared to my old retention plan)

[Scrumptious]

I'm happy they gave me the SERO plan.

I don't have 6PM for free or unlimited text messaging for free, but I'm still happy, even if I have to pay for 6PM and 500 txts. Who knows, maybe one day I can get one or the other free.

But for now I'm happy. I'm paying $7 less per month and getting more. (compared to my old retention plan)
Same here. I got a break on text and I pay $7 for my unlimited text but I also pay for my 6pm N&W as well. This still saves me about $25 a month from the plan I was on though and that is $300 a year.

With all my applications (TV, GPS navigation, music & movies) I don't mind paying sprint the other part. Like you said later they will always call to offer you something down the road.

I never make it to qualify for phone rebates so now having a plan under $35 does not bother me as I think it may some when they want to upgrade.

[olddog]

Is it possible to get the SERO plan with a 6700? I really want a PV type PDA phone. Thanks.

[MidwestDrummer]

I know you do. That much is obvious by your willingness to shout from the mountaintop what a great plan you got.

I don't advocate paying full price, when there are viable alternatives available. It's the --working the loopholes in the system-- that is a bit annoying.
The calling or emailing over and over attempting to get a CS rep that will finally succumb. It's just cheesy. But, to each his own.
I also tip well at restaurants. I guess I'm stupid that way.
Who's fault is it Doyle? Mine, or Sprint's? Is it my fault for taking the worm off of the hook? Or is it Sprint's fault for placing an uneducated CSR in the chair to take my phone call, when I call to ask for a SERO plan? Is it Sprint's fault when I email E-care, asking for, and getting free nights, free texts and FIMF? Loopholes are there to be taken advantage of. I'm sick and tired of people putting on this whole "holier than thou" front. What's my point? People like you can yell and point fingers all you want, but until Sprint says no, I will continue to take advantage of every opportunity and free perk they place in front of me.

[MidwestDrummer]

I'm happy they gave me the SERO plan.

I don't have 6PM for free or unlimited text messaging for free, but I'm still happy, even if I have to pay for 6PM and 500 txts. Who knows, maybe one day I can get one or the other free.

But for now I'm happy. I'm paying $7 less per month and getting more. (compared to my old retention plan)
Ask [E-care] and ye shall receive. :p

[theChosen1G]

Get rid of it you dont deserve it right.. Why, why are you getting a good plan thats not right... Karma Doyle give that plan back... Now think about it does it really make sense...

:haha: :laughing:

Thanks for the laugh today honey50! :clap:

[Scrumptious]

Oh my Doyle and Honey50 are at it again... Time to break out the :Pop: 1gee would you like some? :lol:

[theChosen1G]

Oh my Doyle and Honey50 are at it again... Time to break out the :Pop: 1gee would you like some? :lol:

Sharing is caring! :Pop:

[mynameiswho]

getting the SERO Plan wuz cake. i jus got my plan setup. I made 1 call didn't get asked alot of questions jus the basic. Wham Bam thank u mam. it wuz that ez :cool:

[NotYaAverageBro]

Is it possible to get the SERO plan with a 6700? I really want a PV type PDA phone. Thanks.

Yes, you MAY be able to call TeleSales/*2 and get the phone, activate a standard contract with the $150 contract and then switch to a SERO plan if it is a new line, all within 14 days. Actually, you might be able to buy the 6700 over the phone and just get a SERO plan that way.

Or, you can just flat out buy the 6700 for full price, do an ESN swap, and then switch to a SERO plan.

You can NOT however get the 6700 for a discount through the http://www.sprint.com/sero website.

[mzahidi]

Asked for free nights @ 6...got it after 3 tries.
Asked for free 500 txt msgs...got it after 2 tries.
Asked for SERO plan...3 tries and same email everytime...I posted it above.
You and only 1 other person claim to have gotten it via ecare.
Everybody else say they are shot down time after time.
Also, They're not doing it on the phone, either.
People on here want you to play games to get it.
I say, it's not worth it. I'm not going to scam them to get it.

---how did u get the free txt msgs?
its completely free or free for the 1st month...? even if i can get 500 for 5$ its ok
but u just called Employee accts n said i'm on sero can u plz help me out w/ the txt msgs, i'll try to get unlimited for the $8 that i gotta pay for 500 msgs now...but yea...anyhelp...plzzzi know I'm THE PEROSN WHO POSTED THE INFO TO CALL EMPLOYEE ACCTS N THE # ...lol and if u have a card from an employye from the store it'll work...lol just need an EMAIL ADDRESS OF A SPRINT EMPLOYEE to get SERO ACCOUNT FROM EMPLOYEE ACCTS DEPT

[abluesguy1990]

1. You are absolutely no required to call "employee accounts" to have your current plan converted to a SERO plan. I did not. I simply called *2 from my Sprint phone, and that was all.

2. It took an hour to get you converted to a SERO plan?! What on earth were you two talking about? The UConn-'Cuse game?! It took me a mere 10 minutes to have the CSR convert and renew me on a SERO plan.

3. You are most certainly not required to call a "888-876-8381" number, and press a bunch of random number to bypass various menus.

Your tone made it seem like it was a piece of cake, and that this would be the easiest way for people to convert to a SERO plan. In actually you spent way too much time getting switched to a SERO, and it should not take anywhere near as much effort for most people. Maybe it was just me, but reading from other people's experiences getting switched to a SERO plan, other people shouldn't have to go through all the garbage you went though. :td:

Hey it depends on who you talk to at Sprint, employee accounts is usually the easiest

[abluesguy1990]

Dude, that's a boldfaced lie. Read my post above. I dialed *2 (regular Sprint customer service), and was converted to a SERO plan by the first CSR I spoke with. Regular customer service, not "employee accounts."

DUDE GET A DELL

[master shake11]

Originally Posted by tim7982
Everybody that is getting sero is lying.
You said it took you over an hour...that's after waiting for who knows how long.
Is it really worth it? They sero plans aren't that great, can't be shared, you must change your number, and you have to lie to get them.

Originally Posted by tim7982
I have never said anyone was lying about obtaining sero...I said that MOST are lying in order to get it. I was also talking about current customers, not new.
When I said 500, it was an exaggeration, not meant to be exact.
308? I do not have the time to waste to read through over 300 threads to tell you names of current customers that cannot get SERO, have had to change their numbers, have had to call mulitiple times (some more than 100 times), and some that got called for verification and had their SERO plan taken away from them. In the long run, it's easier to just have a regular plan, like everybody else. You can't be happy with your freebies, you have to try and cheat the system to get something that isn't even all that great. Whatever floats your boat. If you have that much time on your hands, go for it.

Originally Posted by tim7982
Asked for free nights @ 6...got it after 3 tries.
Asked for free 500 txt msgs...got it after 2 tries.
Asked for SERO plan...3 tries and same email everytime...I posted it above.
You and only 1 other person claim to have gotten it via ecare.
Everybody else say they are shot down time after time.
Also, They're not doing it on the phone, either.
People on here want you to play games to get it.
I say, it's not worth it. I'm not going to scam them to get it.

Originally Posted by tim7982
"You said it took you over an hour...that's after waiting for who knows how long.
Is it really worth it?"

What I think is funny.

Tim:
Asked 3x's for sero. Told to pound sand.
Asked for free nights @ 6...got it after 3 tries.
Asked for free 500 txt msgs...got it after 2 tries.

Was it worth it, tim?

[img]

it was worth it for me =p

[Demented]

i dont know if its worth it for you people but it was well worth it for me after spending about 8 hours on the phone to get my SERO plan worked out. yeah i'm pretty sure you people will say spending 8 hours is complete BS...but it was 8 hours in total not 8 hours all at once.

[master shake11]

Yeah, I'm sure it is...
I was really just trying to point out the contradiction in his post's. It's one thing to give people grief for trying to get freebies, but to do the same thing himself. Why is he any different.

[abluesguy1990]

Originally Posted by tim7982
Everybody that is getting sero is lying.
You said it took you over an hour...that's after waiting for who knows how long.
Is it really worth it? They sero plans aren't that great, can't be shared, you must change your number, and you have to lie to get them.

Originally Posted by tim7982
I have never said anyone was lying about obtaining sero...I said that MOST are lying in order to get it. I was also talking about current customers, not new.
When I said 500, it was an exaggeration, not meant to be exact.
308? I do not have the time to waste to read through over 300 threads to tell you names of current customers that cannot get SERO, have had to change their numbers, have had to call mulitiple times (some more than 100 times), and some that got called for verification and had their SERO plan taken away from them. In the long run, it's easier to just have a regular plan, like everybody else. You can't be happy with your freebies, you have to try and cheat the system to get something that isn't even all that great. Whatever floats your boat. If you have that much time on your hands, go for it.

Originally Posted by tim7982
Asked for free nights @ 6...got it after 3 tries.
Asked for free 500 txt msgs...got it after 2 tries.
Asked for SERO plan...3 tries and same email everytime...I posted it above.
You and only 1 other person claim to have gotten it via ecare.
Everybody else say they are shot down time after time.
Also, They're not doing it on the phone, either.
People on here want you to play games to get it.
I say, it's not worth it. I'm not going to scam them to get it.

Originally Posted by tim7982
"You said it took you over an hour...that's after waiting for who knows how long.
Is it really worth it?"

What I think is funny.

Tim:
Asked 3x's for sero. Told to pound sand.
Asked for free nights @ 6...got it after 3 tries.
Asked for free 500 txt msgs...got it after 2 tries.

Was it worth it, tim?

Don't call me a liar just because you are an stupid idiot and do not know how to get it there are lots of threads that show people got it, YOUR JUST A PHUCKIN IDIOT STOP ACCUSING. READ THE OTHER THREADS A_HOLE

[saintboy]

OKAY I FINALLY GOT SERO HOLY SH*T! :laughing: I have read everyone's threads on how to do it, I have heard the success stories. Here is how to do it: YOU MUST CALL EMPLOYEE ACCOUNTS. :tu: When you call employee accounts you have to say I am calling to change my account information, be vague. Tell them you want the SERO plan, if they ask you about the employee information from Sprint say thanks and hang up. I did this about 5 times. Keep doing this until you get someone who will not ask you any questions, and refers you to the website, if you get one of these reps hang up. :fingers: I finally got a girl who just told me more about the plan, I was very vague about it, she never asked me about the employee's email or anything, she just assumed that I was just changing my plan to SERO. It took about 1 hour but she did it. Now when you call Employee Accounts there is a special number to call and it is 888-876-8381. Now the trick is this so listen....When you call this number it is going to pretend to be just a message when you call but keep pressing zero or other numbers on your key pad you will then get re-directed back to customer service. Now when it try's to re-direct you it will ask you for you to enter your phone number--WELL DO NOT ENTER ANY PHONE NUMBER :irked: Just keep pressing zero or any other number on your key pad and eventually you will get to employee accounts, this number will automatically send you to them as long as you keep pressing zero. Now they are open until midnight everyday and open early in the morning so they are pretty much open all day long. Make sure you get a rep who does not tell you to go to the website or to have your Sprint buddy go to the website, if you do hang up and call back, those reps are trained to tell you that. THEY ARE FULL OF CRAP. Now they can change your existing number to SERO, but you need to keep hanging up until you get the rep who will do it. They can do it over the phone but most will not do it. Before hanging up make sure you are not on the call too long so they do not put any notes in the system, as soon as you hear them say"GO TO WEBSITE" hang up before they can put notes and call back.You do not need to get a new phone number to do this. Now they most likely will not give you free nights and weekends or free text messages, I would email e-care for this. Now also realize that with SERO you cannot share lines, so if you have 3 lines you will need three seperate SERO accounts or one SERO account and one fair and flex plan to share minutes. Hope this helps. :music:

i don't think all this is necessary. after reading all this stuff, i thought i'd call and ask about it. first time, the CS was very nice and helpful. i just inquired about sero and she said ok. in 10 minutes, i was done and had a sero plan. no lying, vagueness or anything. just be nice and honest about it. so... 1 phone call to CS, be nice and honest. that's all that you need.

[Rinnegato]

On my first email to ecare I was lucky enough to get switched over. But it's cool that people have gotten it many other ways!

[autoprime]

i called Sprints Employee Accounts... worked first time.

[saintboy]

i don't think all this is necessary. after reading all this stuff, i thought i'd call and ask about it. first time, the CS was very nice and helpful. i just inquired about sero and she said ok. in 10 minutes, i was done and had a sero plan. no lying, vagueness or anything. just be nice and honest about it. so... 1 phone call to CS, be nice and honest. that's all that you need.

i just called again for another line and got it the second time. the first time was because the girl didn't know how to add it on. the first time was also a girl. they're very nice about it... kinda had to guide them to the sero plan though.

so, just call CS and be nice about it. know what you're asking for.

[devo1979]

Has ANYONE been able to keep their old Sprint # when switching to SERO??? I have a sprint contact but I've had my damn number for over 10 years!!!!!!

[abluesguy1990]

Has ANYONE been able to keep their old Sprint # when switching to SERO??? I have a sprint contact but I've had my damn number for over 10 years!!!!!!

All you have to do is call employee accounts at 888-876-8381 keep pressing zero until you get a Sprint rep and tell them you want SERO, if they tell you they can't then quickly hang up and keep trying, eventually you will get someone who can switch you and you can keep the same number. :headbang2

[theChosen1G]

Has ANYONE been able to keep their old Sprint # when switching to SERO??? I have a sprint contact but I've had my damn number for over 10 years!!!!!!

Have you read ANY of the threads? YES, MANY MANY MANY people have kept their numbers....if not 100% that decided to do so. Read thru the SERO FAQ :).

[bmxfro]

I got sero today, all i did was call *2, then they gave me this number
1-866-250-2221
It took less than 5 minutes!

[dja2k]

Has anyone been able to switch to sero with the ppc6700. I read all over that some did and some didn't. Reason being that this phone is not part of sero plans ans some have boughten the regular phone from sero plans then switched over their ppc6700. Can anyone confirm if you can just do a plan swap on this phone?

dja2k

[ajilon]

Tried both ways: call & email, but no luck of switching to SERO.

[MrAllStarChris]

So FINALLY today after about 2 hours of phone calls. I finally got the SERO plan. 500 anytime ya know the deal. Didn't ask me for an Email addy or zip code or anything. THANK GOD, I am completely satisfied now, after switching from nextel over to sprint on monday.

Anyways I wanted to let everyone know that I was successful thanks to everyone else's posts on what to do and letting me know about it. My suggestions on getting it to work, ask the person if they know about it or not, most of them don't even know that there is a SERO plan. So, they will give you some BS Blah Blah Blah crap about not knowing about it, let me transfer you to someone then you just end up where you started. Or they transfer you somewhere that is wrong. I dunno, I was about to give up when it finally worked! Thank god, I threatened to end my contract, considering I just started it, and I think I got it through their thick heads. Like someone said in another post, I only got any help from male customer service. Thats all I am going to say about that.

:clap: Sero Plan

[olddog]

here's some interesting piece of data. I just called CS to ask some questions regarding my sero account. And the CS said would I like to add another phone line. I said, to the same account. She said, no but since you are an established SERO customer I could add a "new line" at the same $30 for the 500 min. I said dont I have to have an account reps name, she said no because I was "established" Then I said I dont like the phones that are being offered, I want the 6700. She said I could get that with the $150 off, either through them or immediately at the store. She seemed knowledgeable about this. I told her I wanted to keep my options open and wait, as I believe the 6700 would come down in price, she agreed.

[jgsx]

Has anyone been able to switch to sero with the ppc6700. I read all over that some did and some didn't. Reason being that this phone is not part of sero plans ans some have boughten the regular phone from sero plans then switched over their ppc6700. Can anyone confirm if you can just do a plan swap on this phone?

dja2k

Yeah. I already have an A900 with SERO. I wanted another line, and wanted a PPC-6700. I called Sprint Business, asked for another line with a PPC-6700, and SERO 500. I got it first try. If you already have a PPC-6700, and just want to switch to SERO, it can be done. Just call Sprint and ask nicely, or email eCare. Many, *MANY* people have done it.

[dja2k]

According to what I read, you have the first three months to change your plan to the most appropriate to your liking right?

dja2k

[Tigrrre]

correct, "right plan" promise. :)

[The SPCS Guy]

Who's fault is it Doyle? Mine, or Sprint's? Is it my fault for taking the worm off of the hook? Or is it Sprint's fault for placing an uneducated CSR in the chair to take my phone call, when I call to ask for a SERO plan? Is it Sprint's fault when I email E-care, asking for, and getting free nights, free texts and FIMF? Loopholes are there to be taken advantage of. I'm sick and tired of people putting on this whole "holier than thou" front. What's my point? People like you can yell and point fingers all you want, but until Sprint says no, I will continue to take advantage of every opportunity and free perk they place in front of me.


CASE CLOSED!

[dja2k]

Well what do you know, first time I tried to get sero, and no go. The e-care rep just sent me the generic information about sero and said I had to sign up threw the www.sprint.com\sero site. I guess she didn't know how to do it. She also stated I need a referral email address from the sprint employee which has not been used more than five time. I know that some of you who got sero didn't even need an email address. Nevertheless I will try again.

dja2k

[orangesuburban]

i just called twice both times they asked me if this was an employee account i said no. they said go to the website. i asked on the second call, if your account is not a "K" account then they know it is not an employee account.

Any words of wisdom? just keep trying? how many trys is too many for one day lol.

[ajilon]

Last night called 877-636-6804 and got it on my second try. This morning added $5 discount, free picture mail and free N&W @ 6pm.

[toddc79]

Last night called 877-636-6804 and got it on my second try. This morning added $5 discount, free picture mail and free N&W @ 6pm.
what is this # for specifically i don't see it on any of the lists.....?

[Scrumptious]

This morning added $5 discount, free picture mail and free N&W @ 6pm.
picture mail comes with SERO if set up correctly

[snak3y3z1001]

I just ordered it through the sprint site :p

[dja2k]

Last night called 877-636-6804 and got it on my second try. This morning added $5 discount, free picture mail and free N&W @ 6pm.

Do you ask you for an employee email address?

dja2k

[dotbowels]

Current
$35.99
500 minute 7am-7pm
Unlimited after 7pm, nights, weekend
Sprint to Sprint
less 25% volume employee
less 15% loyalty
less 5% insurance company


SERO 500 for $30 would give me all of the above (sero says 9pm im sure they'd go 7 like I have)
plus free roam and vision
Would I still get my 25%-15%-5% discounts?

What approach would I have most luck with and what's the most I can expect to ask for and receive? Thanks

[groundzero2121]

WOW, I just called x2 talked to a rep (a nice woman) she switched me over to SERO 500 for $30 I believe she said unlimited power vision and picture mail and she also brought over my 500 free text messages. I also believe she said my nights will start at 9, they used to start at 7 with my last plan. do you guys think i could just email ecare and get that switched back? I cant belive this only took about 10 minutes over the phone! I have only been a sprint customer for about 10 days! She didnt even ask for any type of ID or verification or anything. :clap: :headbang2 :cool:

[Tigrrre]

with the savings you will get, why not just pay for 7pm nights?

[groundzero2121]

I dont think ill even bother asking with the 500 anytime minutes now, i only had 200 before

my plan details:

Sprint Fair & Flexible Plan

Adjustable Anytime Minutes
$30.00 Minimum Monthly Charge
AMERICA - ROAMING Included
Nationwide Long Distance Included
Unlimited Night & Weekend Mins. Included
Nights: M-Th 9PM-7AM Wknd: F 9PM-M 7AM
Unlimited Vision Access
Unlimited Mobile to Mobile
Caller ID, Call Waiting
Three-way Calling
Voicemail


Is that SERO?

[Tigrrre]

good deal :tu:

[autoprime]

WOW, I just called x2 talked to a rep (a nice woman) she switched me over to SERO 500 for $30 I believe she said unlimited power vision and picture mail and she also brought over my 500 free text messages. I also believe she said my nights will start at 9, they used to start at 7 with my last plan. do you guys think i could just email ecare and get that switched back? I cant belive this only took about 10 minutes over the phone! I have only been a sprint customer for about 10 days! She didnt even ask for any type of ID or verification or anything. :clap: :headbang2 :cool:

be happy that you have SERO for now... next week or so.. ask about the 7PM option. reps have no problem giving out free nights at 7PM due to the new plans.

[groundzero2121]

my plan details:

Sprint Fair & Flexible Plan

Adjustable Anytime Minutes
$30.00 Minimum Monthly Charge
AMERICA - ROAMING Included
Nationwide Long Distance Included
Unlimited Night & Weekend Mins. Included
Nights: M-Th 9PM-7AM Wknd: F 9PM-M 7AM
Unlimited Vision Access
Unlimited Mobile to Mobile
Caller ID, Call Waiting
Three-way Calling
Voicemail


Is that SERO? I mean i see the unlimited vision and everything but it says nothing about 500 anytime minutes or unlimited picture mail and video.

[Tigrrre]

sure is.

[groundzero2121]

so do i got unlimited video mail too, she said i got picture but i dont think i herad her say video

[Tigrrre]

yes, pic/vid mail has been merged into 1 :)

[rshep73]

with the savings you will get, why not just pay for 7pm nights?


Why pay for 7pm when it's given for free.

[Tigrrre]

since when is it given for free? without pestering eCare of course.

[Dan]

since when is it given for free? without pestering eCare of course.


For 80% of sprint customers, one email to eCare will get you 7pm nights for free. Most of the time, its just added with no contract renewal either, though some eCare reps want you to renew to get it.

Those who "pester" eCare will find that sprint will be less generous with them in the future. My rule is, try 1-2 times in a month and if your told no, wait a couple months to try again. Getting a small freebie may affect your ability to get a much better plan in the future by lowering your customer rating to sprint (measured by one $ to 5 $$$$$.) $$$$$ customers will not have to ask 20 times for something to get it, sprint will want to make them the best offer at contract time :)

[rshep73]

I hardly think that my one email to ecare asking for free 7pm is hardly a bother. Since I was currently paying $10 for 6pm, I got that for free without even asking for it.

Seems ecare didn't feel too "pestered."

And yes, it is OFTEN given for free without any "pestering." Just one simple, polite email is all that is normally required.

Now, if it took 50 emails to get it, then yes, I would agree that's "pestering."

[Thoreau]

On a SERO-related note, I just got a letter in the mail from Sprint confirming my plan change to SERO and some other marketing dribble.

One thing that caught my attention, on the back it shows all of the features/perks/whatever that come with the plan and everything looks right except one line.

"Additional Anytime Minute Rate: $0.50/minute"

That's hardly what was ever quoted to me or even shown on the SERO site. Anyone else get this as well, or did their 40 year old typewriters just pooch the screw on my letter?

PS: One (single, uno, non-plural) message to E-Care and 6pm N&W was added for me as well. Pestering need not be done.

[rshep73]

I believe mine also showed $.50/minute. I'll have to double check that.

[Tigrrre]

sounds like they changed it around, for the good :D

[Thoreau]

sounds like they changed it around, for the good :D

Not really. That constitutes false advertising and is kinda illegal. Probably just a mix-up in the system though. Nothing a quick email or call probably can't resolve.

[dja2k]

Been trying to get sero several times now and all the ways I try, they keep telling me to go to my local sprint store and for them to call customer service to verify that I got referred to sero. All three reps asked me for my sprint phone number and they checked my account, don't know if I was suppose to let them do that though. Can anyone who really got sero pm me and let me know exactly what you said to get it. Thanks!

dja2k

[rshep73]

Been trying to get sero several times now and all the ways I try, they keep telling me to go to my local sprint store and for them to call customer service to verify that I got referred to sero. All three reps asked me for my sprint phone number and they checked my account, don't know if I was suppose to let them do that though. Can anyone who really got sero pm me and let me know exactly what you said to get it. Thanks!

dja2k

Any reason you don't want to sign up through the website? I can understand if you don't feel comfortable giving out personal information over their sign up page. That's why there is the option to call and sign up.

It's very easy to do.

Call and ask to be signed up for the SERO 500 plan (or whichever SERO plan you want) that your Sprint friend told you about. Very high probability that you won't be asked for any of your friends information, but have it just in case they ask.

Super easy. Now go CALL !!

[orangesuburban]

Any reason you don't want to sign up through the website? I can understand if you don't feel comfortable giving out personal information over their sign up page. That's why there is the option to call and sign up.

It's very easy to do.

Call and ask to be signed up for the SERO 500 plan (or whichever SERO plan you want) that your Sprint friend told you about. Very high probability that you won't be asked for any of your friends information, but have it just in case they ask.

Super easy. Now go CALL !!

hes not doing it on the website because he wants to keep his old number and not open a new line. ;)

[rshep73]

hes not doing it on the website because he wants to keep his old number and not open a new line. ;)

A knowledgeable CSR can set up a SERO account if he wants to save his current phone number.

Just explain that you want to sign up for the SERO 500 account that your Sprint friend told you about (have the email address in case you are asked for it). IF directect to the website, let the CSR know that you want to keep your current phone number. If you don't feel comfortable giving out credit card/SSN information over the internet, that's also a good reason to sign up over the phone.

There isn't really any difference in signing up over the internet than calling. It's all the same company.

Call and let us know how you make out.

[orangesuburban]

A knowledgeable CSR can set up a SERO account if he wants to save his current phone number.

Just explain that you want to sign up for the SERO 500 account that your Sprint friend told you about (have the email address in case you are asked for it). IF directect to the website, let the CSR know that you want to keep your current phone number. If you don't feel comfortable giving out credit card/SSN information over the internet, that's also a good reason to sign up over the phone.

There isn't really any difference in signing up over the internet than calling. It's all the same company.

Call and let us know how you make out.

im sorry, when you say website i hear sprint.com/sero. not ecare. he is going through ecare to try and get this. :hug:

offtopic. where in tampa are you, im from clearwater.

[rshep73]

I am in St Petersburg, close to Madeira Beach.

When I said website, I was refering to sprint/sero.com.

Ecare probably won't be able to set up the Sero account.

Call for sure and get it set up with the reasons that I previously cited.

[orangesuburban]

I am in St Petersburg, close to Madeira Beach.

When I said website, I was refering to sprint/sero.com.

Ecare probably won't be able to set up the Sero account.

Call for sure and get it set up with the reasons that I previously cited.
how do you talk to someone on /sero?
i emailed ecare and used the basically what you posted and got switched to a SERO. it can be done online through ecare and you dont have to sit on the phone for 30 minutes to do it!!!

[rshep73]

how do you talk to someone on /sero?
i emailed ecare and used the basically what you posted and got switched to a SERO. it can be done online through ecare and you dont have to sit on the phone for 30 minutes to do it!!!


Some have had success in getting SERO through ecare.

I am glad that it worked for you.

You can call the toll free number on the /SERO site or just call a Sprint CSR directly and sign up.

Super easy. Just know what you are talking about in case you have to hold the CSR's hand in signing you up.

Some haven't heard of SERO.

Amazing, since it's an EMPLOYEE referal offer. You'd think all employees would know about it so they could refer their friends/family.

[dja2k]

I got switched to the sero plan with only 2 emails sent plus 2 email replies. Thanks to orangesuburban, I followed the advice and it worked like a charm. No need for a call and no need for ecare business. All I did is logged into my account and emailled them from there.

dja2k

[AzTater]

I was approved for a SERO account from InPhonic off the www.sprint.com/SERO. I reviewed all of my paperwork and such that I received from them. Everything appears to be in order. I should be receiving my Samsung A920 sometime today via FedEx. It also shows that I was approved for the SERO 500. Now my problem comes into play . . I signed on to sprint.com with the phone # they provided to me. And online it shows that I have $39.99 fair and flexible plan 500 mins.

How do I get this taken care of? I have written to sprint from the contact us and both times they give me the same line of crap the only way to get SERO is thru the site. Thing is, I've already gone thru the site was approved and everything only to have them mess it up. :bang:

Please help me. :irked:

[orangesuburban]

I was approved for a SERO account from InPhonic off the www.sprint.com/SERO. I reviewed all of my paperwork and such that I received from them. Everything appears to be in order. I should be receiving my Samsung A920 sometime today via FedEx. It also shows that I was approved for the SERO 500. Now my problem comes into play . . I signed on to sprint.com with the phone # they provided to me. And online it shows that I have $39.99 fair and flexible plan 500 mins.

How do I get this taken care of? I have written to sprint from the contact us and both times they give me the same line of crap the only way to get SERO is thru the site. Thing is, I've already gone thru the site was approved and everything only to have them mess it up. :bang:

Please help me. :irked:

39.99 for 500 mins is SERO

a F&F plan for 39.99 only gets you 400 minutes. they have you on the right plan. just take a breath it will be ok. :p

edit: i thought 30 = 39.99 sorry, brain fart. i havent gotten my new/first bill yet.

[AzTater]

Uhm according to the website for SERO, the SERO 500 is $30, not $39.99. Also this is what my account shows. I still don't think this is right.

Sprint PCS Free & Clear Plan

$39.99 Sprint PCS Free & Clear Plan
All Minutes Include Long Distance
500 Anytime Minutes
Unlimited Night and Weekend Minutes
Nights: M-Th 9PM-7AM Wknd: F 9PM-M 7AM
Caller ID, Call-waiting
Three-way Calling
Voicemail
Additional Anytime Minutes $0.40 Per Min
Your Current Plan
Option Price (if applicable)
Click to learn more, modify or remove services.
PCS Advantage Agreement Expires 04/10/07
Nation Wide Long Distance
Unlimited Night & Weekend Minutes
Bill Type



Upgrade Your Plan
option price
Click to learn more or add services
Sprint Power VisionSM Access Pack $15.00
Sprint Power VisionSM Plus Pack $20.00
Sprint Power VisionSM Ultimate Pack $25.00
Sprint PCS InternationalSM $4.00
Sprint PCS Call CanadaSM $7.00
Sprint PCS Voice CommandSM $5.00
Sprint PCS Total Equipment Protection $6.00
Roadside Rescue $4.00
Off-Network Option $10.00

[Thoreau]

AzTater: If they won't help you via E-Care or *2, try the Sprint store at I-17 and Bell. The guys in there are very cool and were more than happy to help me out when I was getting the runaround switching to SERO. They *DO* know about SERO and how to get it done, so I'm sure they can help ya out, especially in your situation.

[AzTater]

Thanks Thoreau! I've been in that store, that's close to my home. They have always been helpful. I just didn't know if they could help me with a SERO account.

[GUILTYTIBURON]

I wanted to upgrade my phone with the $150 credit. But I also want the sero plan. What should I do? I have been with sprint for 8 years and want to keep my current number.

[CMop]

If someone could provide me with an email to use for SERO I would really really appreciate it =)

[orangesuburban]

If someone could provide me with an email to use for SERO I would really really appreciate it =)
joe.b.low@mail.sprint.com will get you in the site...

[CMop]

joe.b.low@mail.sprint.com will get you in the site...
So do I just try random combinations of names until one goes through(I tried that specific name at first until I realized it was just an example lol)

[Dan]

joe.b.low@mail.sprint.com will get you in the site...


I think it will get you in the site but will not get you a plan.............

[Dan]

While Im at it.. Heres a link to the site guidelines for all members to review. Violations of the guidelines may result in warnings or removal from participating here:

http://www.sprintusers.com/guidelines/

Please review the guidelines everyone :)

[dja2k]

I got my cousin a 500 minute sero plan back in February and now she wants to upgrade to the 1250 minute one, do you think she will have a very hard time changing it? Has anyone done such a move to upgrade the sero plan within the different minute plans?

dja2k

[Dan]

It shouldnt be a problem. Its no different than any other plan, ither than you have to be qualified for it.

This thread has current info, please continue any questions here:

http://www.sprintusers.com/forum/showthread.php?t=120523

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