Madisn
02-15-2006, 01:30 PM
So when do you get the better retention offers--- when you are out of contract since sprint has nothing to hold over you (contract)? ~or~ while you are in a contract.
Overall, I believe it all depends on a number of issues - how much you spend, your payment history, etc... but I would have to say that for the most part, those who get a retention contract early have a slight benefit in the long run. Now, I do think that the person who is out of contract has more leverage when it comes to asking for things. Of course, if you spend more each month you are worth more to sprint as well. I mean for those that spend $150+ each month, sprint surely knows that the $150 cancel fee is only a drop in the bucket if changing cariers means the customer is going to have his/her bill reduced even by as little as $20 (ie.. in 8 months the customer has made up for the $150 cancel fee and is now saving).
Example - You have the older 700 minute plan for $50 - but use just over 1000 a month and end up paying $70. You still have 14 months left under your current contract but for sigining a new 2yr agreement are offered a $50 plan that gives you 1500 min, Free N&W at 7, and Free PCS-PCS. At the very least, you are saving $20 a month now since you dont have to pay $20 for the blocks of extra minutes. That $20 savings over your (orriginal) 14 remaing months saves you $280, and it only costs you a 'net' contract increase of 10 months. Heck, after only 7 months on a 'new' plan you could save enough to 'buy' your out of your contract for nothing....
Any thoughts????
Overall, I believe it all depends on a number of issues - how much you spend, your payment history, etc... but I would have to say that for the most part, those who get a retention contract early have a slight benefit in the long run. Now, I do think that the person who is out of contract has more leverage when it comes to asking for things. Of course, if you spend more each month you are worth more to sprint as well. I mean for those that spend $150+ each month, sprint surely knows that the $150 cancel fee is only a drop in the bucket if changing cariers means the customer is going to have his/her bill reduced even by as little as $20 (ie.. in 8 months the customer has made up for the $150 cancel fee and is now saving).
Example - You have the older 700 minute plan for $50 - but use just over 1000 a month and end up paying $70. You still have 14 months left under your current contract but for sigining a new 2yr agreement are offered a $50 plan that gives you 1500 min, Free N&W at 7, and Free PCS-PCS. At the very least, you are saving $20 a month now since you dont have to pay $20 for the blocks of extra minutes. That $20 savings over your (orriginal) 14 remaing months saves you $280, and it only costs you a 'net' contract increase of 10 months. Heck, after only 7 months on a 'new' plan you could save enough to 'buy' your out of your contract for nothing....
Any thoughts????