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View Full Version : EUP date renews during ESN Swap???


theChosen1G
02-04-2006, 04:49 PM
I bought a 2nd phone this past Sept. and found out that when I swapped ESNs, it changed the date of my equipment upgrade program....so I have to wait another 1 year for $75 and 2 years for $150. Now I tried explaning to the rep it was a used phone (Treo 650) and it wasn't a true upgrade from sprint since I didn't buy it from them. Hell, it could've been a downgrade to a worse phone than my old 8200 and they would have saw it as an upgrade. :huh:

I called a rep and asked that since I plan on having more than one phone and WILL be switching between them frequently (My soon to be here A900 and my Treo 650) that if she could put a note on my account. She said that anytime a NEW esn is activated, it'll reset the EUP date. So as long as it's been a phone i've used before, I'll be fine.

To me...I dont think it's fair. It's been 4 months into this new "cycle" for EUP and I'd rather NOT start over when switching to a A900.

Is there away around the ESN swap reset for the equipment upgrade program?

Thanks for the help in advance! :wavey:

Nauticaboy503
02-04-2006, 04:59 PM
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/hspr-H102; Blazer/4.0) 16;320x320)

swapping ESN's resets your upgrade date:-(

theChosen1G
02-05-2006, 11:06 PM
Danng....so theres no way around it at all?

The Fish
02-05-2006, 11:09 PM
maybe you can still get a $150 service credit instead of the instant rebate on the phone purchase. Keep trying!

theChosen1G
02-08-2006, 01:01 AM
Great Idea!

It's not a huge issue right now as I got the A900 at a price where I wouldn't be losing anything if I restarted my EUP date. Mrtchman gave me a great deal :).

I just never thought of asking for a service credit before. :waycool:

 
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