aceman
11-03-2005, 03:05 AM
:scare: I HAVE BEEN A CUSTOMER SINCE 95'. I HAVE BEEN ON MY OLD PLAN SINCE JAN 04'. 2000 ANYTIME, VISION FOR FREE $100.00. I HAVE A SECOND LINE PAY $5 FOR THE VISION ON IT. I WAS TOLD TO COME BACK IN JUNE 05' TO UPGRADE MY PHONE BECAUSE I REALLY WANTED THE RLINK. WELL I GO IN AND GET THE RUN AROUND, COME BACK IN OCT 05'. THIS TIME I CALL THEY TELL ME WAIT TILL DEC 05'. I TELL THEM THEY ARE CRAZY KEEP GETTING DIFFERENT STORIES. FINALLY A LADY SEES WHATS GOING ON AND MAKES NOTES SAYING I CAN GET THE $150 EA ON BOTH LINES. SHE CHAGES MY PLAN SAYS I WILL HAVE THE SAME THINGS BUT CHEAPER AND LESS MINUTES SAYS THAT IF I NEED EXTRA MINUTES JUST $5 MORE PER 100. COME TO FIND OUT 2 WEEKS LATER I LOOSE MY VISION PACK, SO I CALL BACK AND ANOTHER LADY FIXES IT BACK TO MY OLD ONE AFTER EXPLAINING ITS EXTRA NOW. SHE ASKS IF EVERYTING ELSE IS OK I ASK HER AGIAIN ABOUT THE UPGRADE THING SHE SAYS SHE CAN DO THE UPGRADE ON A SANYO PHONE FOR LIKE 130 EA I SAY I'D LIKE TO LOOK UP THE PHONE AND GET BACK TO YOU. WELL TODAY I CALL AFTER SEEING YOUR SITE AND INQUIRE ABOUT THE 940 AND 9000. NOW THEY TELL ME I WAS PROMISED THAT OTHER MODEL AND I CAN ONLY GET THE CREDIT ON THAT PHONE. BY NOW I'M IRATE AND MOUTH OFF I SHOULD JUST CANCEL. SECONDS LATER SHE SAYS ITS DONE AND HANGS UP. I CALL BACK AND A LADY RECONNECTS ME BUT SAYS SHE HAS TO EMAIL THAT LADY WHO MADE ME THE PROMISE TO SEE IF I CAN GET A DIFFERENT PHONE. WHAT A HEADACHE WHAT DO I DO? IF I GET THE CHANCE DO THE 940 AND 9000 BOTH HAVE RLINK? WHATS THIS ABOUT A BETTER VISION PACK? AND IF USE MY PHONE TO HOOK UP MY LAPTOP WHAT WILL IT RUN ME?