What Are Your Latest Offers From Retentions?

[blazinx386]

I have been with Sprint for over 5 years.
My Current Plan: $40
1,000 Anytime Minutes
Free Nights and Weekends
Free Nights Starting at 7MM
Free Mobile to Moblie
Free Roaming
Free 500 Text Messages
Free Sprint PCS Vision
Free Vision Picture Pack

I'm gonna work on the loyalty/corporate discounts.

wow nice plan i really like...
is that the new retention plan?
if it is could u kindly share the retention number i tried the number that i found but then its been disconnected.. and like wat to say when i call? thanks btw is urs fair and flexible?

[toosexyforyou]

I just got off the phone with the sprint business rep and this is the retention plan offer he gaveme.

3 lines

I have been with Sprint for over 5 years.
My Current Plan: $110
2,200 Anytime Minutes
Free Nights and Weekends
Free Nights Starting at 7MM
Free Mobile to Moblie
Free Roaming
Free 500 Text Messages
Free Sprint PCS Vision
Free Vision Picture Pack

I recieved a 20% loyalty/retention discounts.

Plus 2 A900 for $99.99 and a 700P for $300 next week.

Me thinks not to bad.


not bad at all

[jsblair17]

Plus 2 A900 for $99.99 and a 700P for $300 next week.


Are they going to call you back or how is it going to go down for the treo. Because she didn't have them in stock yet and she said she would call me back with the treo price for me and would be able to process as soon as they came in. I am wondering if she is just messing with me or is honest. Also mine gave me both A900 for free with no fight... Just saying because i also wonder if she is just talkin to make me feel better right now. I said something about 50 razr (from verizon) she said free blades, I was like OK.

[thecynosureone]

Is it just me, or am I doing something wrong? I e-mailed them about the loyalty discount.

" ****,

Thank you for contacting Sprint together with Nextel. I will be happy
to assist you regarding the free services.

Currently we do not offer any free services to our customers. However,
Sprint reviews all accounts on periodic basis, and offers many plans
and promotions.

Similarly after a periodic review free options are offered. I will
sincerely request you to maintain your good payment history so that
the
account is quickly selected for a review.

As soon as this reviews are done, immediately the account holder is
informed. We will also let you know as soon as this account is
selected for any promotion.

I appreciate you emailing us today. Thanks

Ronald
E-Care
Sprint together with Nextel
"Where our customers come first!"

[nutrageous]

when you call back to get a better retention plan, do you tell them you want to cancel your account again? or you simply ask questions, without saying you want to cancel? how do you go about calling them for the second time?

[godofpoo]

Long time lurker, first time actually using what ive read.

Used eCare to try and get a new phone, for free, my contract being up in a week I figured why not talk about how I can sign another contract somewhere else and get a phone for free, $150 for my 2yr loyalty aint cuttin it.

Someone calls me from Bangaladesh...sigh....and for 20 minutes im back and forth with this woman...

my current plan:

F/F 350 anytime $35
$5 - 7pm nights
$5 - free roam

plan they offer now:

F/F 400 anytime $40
free 7pm nights and free roam.

so YES its a better plan sorta, but I dont get a fancy phone, they didnt like it (must have bee our lovely static laden connection) and I said thanks Ill go somewhere else.

Immediately called *2, got Scott who was very happy to help me. I explained about seeing free phones here, free phones there, Im happy to get this new $40 plan blah blah.

He comes back with a $100 credit on my bill, with a 2yr agreement starting as my current contract ends, 6/7.

So I can (on 6/1) walk into a Sprint store use my $150 discount and get a phone there. And since all money is basically fake anyway the $100 credit is sorta a $100 addition to the $150 off making it a $250 off any phone type deal.

Ahhhh choices.

then comes the SERO change during :devangel: mid-June....

[ercortes]

I tried to buy the A920 but was told by the sales rep that I could not with my current plan. I have free Vision, but they told me that in order to activate the A920, I needed Power Vision, and as such I had to pay an additional $15 or $20 (depending on the options) for the first line and $7.50 or $10.00 for any additional line (I have 4 lines). I have been a Sprint customer for 8 years and have never had a late payment. I contacted Sprint through email and asked for the power vision at a "loyalty" discount, but I was told that this is a new feature and as such they do not offer it at a discounted price. However, I have seen many postings here where the A900 or A920 has been included as part of the deal, with many of the deals including "free vision". I am confused. Do you really need Power Vision in order to enjoy Vision on your A920 (or 900)? Is it true that it can't be given for free or at a discounted price?

Thank you very much for your help.

[jumonjii]

They can knock 5 dollars off the price of, I think the top 2 PV plans.

Again, if you are out of contract, get transfered to retentions and tell them you are going to cancel unless they can figure out a better deal for you.

[Punjaban]

Been a long time sprint customer (6 yrs) and just got a great deal on our plan...thanks to this site!! I have a family plan with a total of 5 phones and wanted to post what we got in case it can help someone else get a killer deal too. Here it is:

Line 1: $149.99 with 3000 mins
$0 6pm nights
$0 UL Text Messaging

Line 2: $0 Add-a-line
$0 UL Text Messaging

Line 3: $10 Add-a-line
$0 UL Text Messaging
$2.50 Power Vision Ultimate Pack ($12.50 charge, $10 credit)
$50 Samsung A800

Line 4: $10 Add-a-line
$0 UL Text Messaging
$2.50 Power Vision Ultimate Pack ($12.50 charge, $10 credit)
Free Samsung A920

Line 5: $10 Add-a-line
$0 UL Text Messaging
$2.50 Power Vision Ultimate Pack ($12.50 charge, $10 credit)
Free LG LX-350

Discounts: 25% Volume Discount, 15% Loyalty Discount

Havent gotten the first bill, but Im sure it will be a lot less than the $200 that we used to pay for the basic lines. Thanks again for all of u that post!

[Freak4Dell]

Wow, that's nice. I'm gonna try to get them to give me PV at $2.50 or free as soon as my free month runs out.

[Theaterman]

Long time lurker...just called retentions directly yesterday as my fiance's plan with Verizon is over on June 2nd and I've been out of contract for 2 years to see if we could get a shared plan. It took 3 trys to get a good rep who would work with me. Here's what I had:

$50/month 1 line
1000 anytime
3000 nights at 8pm
$5/month roaming

New plan:
$70/month 2 lines included
1500 anytime F&F
6pm N&W (gave it to me without asking)
Free M2M
Free Roaming
Free First month of PV, then $15 for first, $7.50 for second
Free 2 new A900's next day aired to us :headbang2
Plus my business discount of 22% = $56/month

Haven't tried for a loyalty discount yet, maybe through ecare later...I've been with Sprint for 7 years.

[jumonjii]

DAMN! 2 free a900's.....

[orangesuburban]

Long time lurker...just called retentions directly yesterday as my fiance's plan with Verizon is over on June 2nd and I've been out of contract for 2 years to see if we could get a shared plan. It took 3 trys to get a good rep who would work with me. Here's what I had:

$50/month 1 line
1000 anytime
3000 nights at 8pm
$5/month roaming

New plan:
$70/month 2 lines included
1500 anytime F&F
6pm N&W (gave it to me without asking)
Free M2M
Free Roaming
Free First month of PV, then $15 for first, $7.50 for second
Free 2 new A900's next day aired to us :headbang2
Plus my business discount of 22% = $56/month

Haven't tried for a loyalty discount yet, maybe through ecare later...I've been with Sprint for 7 years.
slick plan!! and :ohcrap: on the 2 free phones... send one my way :hee:

[Freak4Dell]

Hey, I'm still offering to send you an a900 if you send the 6700 my way. :D

[orangesuburban]

ill trade ya an A600 for the A900

[Freak4Dell]

Take out the A, add a 7 after the 6, and you got a deal.

Actually, I was almost positive I was going to sell the Blade and pay the difference for a 6700, but now I don't know. I think I'm starting to like the Blade, a lot.

[orangesuburban]

lol, send me the 900, if i like it, ill send you my 6700 :hee:

[jsblair17]

Allright i finally got everything squared away...

Old phones=Me-Treo 650 Wife-sanyo8100
Old Plan=
1000min
nights at 7
Vision
Roaming
M2M
Insurence
=$71

AAP
vision (100 text+$5 dollar DL)
=$25

Total=$96-27%(corp) $77 with tax

New Phones=Me-Treo 700p ($300) Wife-A900 (free) Extra line- A900 (free)
New Plan=
1000min
nights at 7
Ultimate Power Vision
unlim TXT
Roaming
M2M
Insurence
=$71

AAP 1
vision (100 text+$5 dollar DL)
=$5

AAP 2 (gunna put 650 on it instead) Cheap Modem
vision
=$15

Total= 91-27%(corp) $72 with tax

Plan on selling 1 A900 to pay for new Treo too.

So i save $5 a month got 2 free A900 and a Treo 700p for $300 with a 2 year agreement. Oh yeah my contract was not up until october 06

I am pretty happy with what i got

[orangesuburban]

NICE PLAN!! wanna send me the T650, and keep the extra A900 :D

[jsblair17]

That all right... Wanna buy a a900

[jsblair17]

I don't know if i can warrent $15 a month for internet for traveling but I got new phones and cheaper service because of it I guess.

Does anyone know if i even have to put the a900 on the new line at first or can i just switch the T650 over and never activate the a900.

[Freak4Dell]

Okay, but you gotta send my your 6700 for collateral. Then, if you don't like the a900, you send it back to me, and I send your 6700 back to you, I promise.:D

[jsblair17]

I know i won't like either 6700 or a900.. not a fan of PPC and need a longer battery life than 2 hour talk time

[orangesuburban]

I don't know if i can warrent $15 a month for internet for traveling but I got new phones and cheaper service because of it I guess.

Does anyone know if i even have to put the a900 on the new line at first or can i just switch the T650 over and never activate the a900.

you dont have to ever activate it. and since it was free to you, ill give ya $50, paypal, plus the 3% commision paypal takes for it? deal?

[Gadget]

you dont have to ever activate it. and since it was free to you, ill give ya $50, paypal, plus the 3% commision paypal takes for it? deal?

Are you sure you never have to activate it? I specifically asked Sprint about this same thing, with an A900 that I got from retentions planning to give to my daughter as a gift at the end of the school year. I wanted to know if I could wait about a month to activate it... they told me that the credits on the phone were set to expire on 7/24.

[orangesuburban]

hm, perhaps im wrong... but i wouldnt think so. just to be sure, activate it... remove it... and mail it to me.

[Gadget]

hm, perhaps im wrong... but i wouldnt think so. just to be sure, activate it... remove it... and mail it to me.

LOL, my daughter would KILL me! She really wants that A900.

[orangesuburban]

what she doesnt know wont hurt her/you... come one $50 bucks is better than little smile any day! :p

[Freak4Dell]

I think you do have to activate it to get the rebates. Since it's a retentions deal from Sprint. All the new customer and upgrade deals require activation, at least for a short period of time. Whether that is 1 day or 2 years is your choice.

[jsblair17]

i hope i can make 300 on mine to break even but i am figuring around 250-275....anyone

[GFCote]

Right now I have the following
***800 Anytime minutes
> ***Unlimited Night & Weekend starting at 9 pm.
> ***Monthly Recurring Charge for Pirmary phone is $69.99
> ***Monthly Recurring Charge for First secondary line is $0.00
> ***Monthly Recurring Charge for second secondary line is
$10.00
>
> In all the total Monthly Recurring Charge is $79.99 for three phones

All they offereb me on Ecare was Roaming and N&W at 7 pm for the same price.
I have been with sprint since 1998. Should I call retention at 1-888-818-1802 and see what they can offer me??

Thanks Gary

[orangesuburban]

you mean still only 79.99 a month and they add roaming + n/w at 7? its a normal plan, but whats wrong with it? what more are you looking for? loyalty discount on top of all that and id be happy..

[GFCote]

Well there is nothing "wrong" with it but I figured they might offer more seeing I have been with them for 8 years and have 3 phones with them. I emailed them bach inquiring about a loyalty discount but nothing back yet.
Gary

[orangesuburban]

understandable.... are you just looking to get everything, or is there something you are trying to get? or just the cheapest bill possible?

[GFCote]

Well I don't use vision, texting or the photo stuff. So I was looking for a little less expensive bill but with the same stuff as I had. I had roaming put on the account when we were in Key West for the winter because after Hurricane Wilma Sprint servic was horrible there. It improved.. Then I had to call every month to get the roaming and long distance charges taken off of the bill. But if they are going to give it to me for free, I'll take it.

Gary

[Freak4Dell]

They'll probably give you N/W at 7 for free, and also roaming for free. You'd also have some luck getting something like SMS for free, too, but you said you don't use that. The best option for you is to ask if you can get a loyalty discount. I think they vary from 5-10%.

[Punjaban]

I actually just got a loyalty discount for 15%. Even though I was only 2 months into my 2 yr contract, I called retentions and told them that i had been a long time customer and didnt even think twice about resigning and adding new phones. Told them that I just so happen to be browsing the t-mobile website and their family plan was a lot cheaper than what I had and then the rep verified it (asking for the website, where i found it and he was reading stuff of the same site while I had it open), gave me a 15% discount to bring my sprint bill to the same about and then gave me tons of freebies (like a phone, 6pm nights, vision and UL text).

I guess its luck of the draw but if you want more, its good to have facts to back up whatever u want. As a perk, Im sure you could try and squeeze in 6pm nights since you arent getting any of the other stuff.

[jumonjii]

Well.....I say, if you are actually willing to jump carriers, I'd tell them that first. Tell them what you are wanting as far as price and features, and see if they offer up anything. If not, then switch.

[stringsnthings]

Spoke with a awesome guy on tuesday 5/30/06, He set me up with a nice plan... I'm paying about the same as I was but I now have 300 more min and fair & flexible, unlimited EVDO and text on both lines, free pcs to pcs and nextel, nights start at 7pm. Plan cost: $89.95 + $6.00 equipment + $5.00 voice command
Total of $100.95 -20% Loyalty discount for a grand total of, $80.76. I will be dropping my voice command soon, then it will be $76.76.

To top it off... My new fusic will be here today! Only cost me $79.99!!!

I'm a happy man.. :tu:

[samsungfan]

unfortunately, my contract isn't up until some time in '07 ....I wish I had read this thread before I last signed on for a contract renewal.

I have a "decent" plan compared to the standards set by this forum: the standard $69.00 for 800 ATM shared between two phones (Fair/Flex), after 9PM N-W, 25% Corporate and 5% loyalty discounts.

As I understand, there are no SERO plans that allow sharing of minutes and since I really don't need more than 800, SERO isn't going to help me?

After reading this thread, I am thinking if I can get 7PM N-W and 15% loyalty discount, I'd be pretty happy .... but I suppose I have no leverage being locked until 2007 ... is it even worth calling or e-mailing?

I see someone posted the 800# for retention a few posts back ... is there a direct e-mail address or link for eCARE?

Appreciate the advice.

Congrats to all of you who have worked these great deals.

[oscarc]

ecare1@cc.sprintpcs.com
ecare2@cc.sprintpcs.com
ecare3@cc.sprintpcs.com

If you email them directly make sure to include your account info, name, acct #, phone #.

[dwarrior]

I got a new plan after activating my 700. It is for two lines:
1200 AT minutes, UL NW starting @7, UL TM, Vision Powerpack for one phone, Insurance for $76+tax.

[pardesi_bhai]

i got ultimate power vision for 2 of the lines for $5, hell of a deal

[splash]

Right now I have the following
***800 Anytime minutes
> ***Unlimited Night & Weekend starting at 9 pm.
> ***Monthly Recurring Charge for Pirmary phone is $69.99
> ***Monthly Recurring Charge for First secondary line is $0.00
> ***Monthly Recurring Charge for second secondary line is
$10.00
>
> In all the total Monthly Recurring Charge is $79.99 for three phones

All they offereb me on Ecare was Roaming and N&W at 7 pm for the same price.
I have been with sprint since 1998. Should I call retention at 1-888-818-1802 and see what they can offer me??

Thanks Gary

you said you have been with sprint 8 years and are out of contract? if youy have been paying on time, three lines 800 minutes, with credits on vision, mtm and nights at 7pm should cost about $80.you would be eligible for about $75 per handset on top of the usual $150 for cheap handsets and $150 per handset on top of the usual $150 for high end handsets.

forget ecare. call rentention, say your wife gets a very steep discount on verizon with work and she is trying to get you to change.

I would say you want the $69 800 minute plan (this plan ALREADY has 7pm nights and includes the second line FREE) .

tell them you understand you are eligible for a 25% discount on that plan. (take 20% if they offer it -- remember the 10% discounts are on the whole bill whereas the new 20 to 25% discoutns are on the plan alone.)

Tell them you understand people get the mobile to mobile (if you call your 2nd and third lines a lot this will keep your minutes used very low) for free.

fimf is a throw away for me it comes to about 50 mintues per month. you could try that but instead I recomend going for the extra diso****s (on top of the two year $150 off) on handsets. $75 per line is standard.

I fyou want vision or power vision go for about $5 credit per line, which is certainly a standard offer to long term out of contract customers.

cost before taxes:
800 shared friends and family with 7pm nights is $70. - 20% or 25% = $56 to $52.50
secondline is included standard = $0
Thrid line $10
Mobile to moble free

there you pay $66 or $62.50.
You are getting about 20 to 30% more minutes considering that mobile to mobile and nights at 7 pm will certainly lower your billable useage. and you are paying about 20% less.

make sure to ask for handset credits on handsset upgrade as well. this is standard.

[razorr69]

$69.99 800 min
Free m2m
Free roaming
7pm
Line 1
$20 PV -$10 credit
$8 500 sms -$8 credit
Line 2
$0 aap
$10 Vision w/pics -$10 credit
$8 500 sms -$8 credit
-20% loyality
-10% Biz
=$55.99 before taxes
and $99 for the new Fusic lx550 :clap: :clap: :clap:

[Mortifer]

Got 1000 Minutes for $49.99 - 20% then Minus my 10% Corp. N&W starting at 7, Free AAP and a Free A900 Plus a $150 credit. I am happy with it.

[phatalboom]

Well, after some planning and looking at other providers, I called in Sprint and just mentioned about Verizon being at my work yesterday, which they were in reality, and they were offering very good plans. I was immediatly forwarded to retention. She gave me a very good plan in my opinion, at least comparing to what I had. All of the reps I talked to were very, very nice. I had to renew my 2 year contract, but it's well worth it. My contract expired a few months from now before I extended again.

Old plan with 2 lines:
$40 PCS Free & Clear Plan, 500 Anytime minutes
$20 Add-on fee for 2nd line
$12 equipment protection on both phones
$15 Vision on Line 1, $5 on Line 2, 100 text included on both lines
$5 7 P.M. nights
$5 Roaming

$102 before tax

New plan with 2 lines:
$60 Sprint PCS Fair & Flexible, 550 Anytime minutes
$0 Add-on fee for second line
$0 equipment protection on both lines
$0 Power Vision Plus pack on Line 1, Power Vision Access pack on Line 2
$0 Unlimited Picture/Video mail on both lines
$0 unlimited text on both lines
$0 Mobile to Mobile both phones
$0 7 p.m. nights
$0 roaming

$60 before tax

I Love Sprint. :tu:

[INTERNET2000]

unfortunately, my contract isn't up until some time in '07 ....I wish I had read this thread before I last signed on for a contract renewal.

I have a "decent" plan compared to the standards set by this forum: the standard $69.00 for 800 ATM shared between two phones (Fair/Flex), after 9PM N-W, 25% Corporate and 5% loyalty discounts.

As I understand, there are no SERO plans that allow sharing of minutes and since I really don't need more than 800, SERO isn't going to help me?

After reading this thread, I am thinking if I can get 7PM N-W and 15% loyalty discount, I'd be pretty happy .... but I suppose I have no leverage being locked until 2007 ... is it even worth calling or e-mailing?

I see someone posted the 800# for retention a few posts back ... is there a direct e-mail address or link for eCARE?

Appreciate the advice.

Congrats to all of you who have worked these great deals.

You could shoot an e-mail off to ecare and ask for nights & weekends at 7 pm for no charge. I got it six months into a two year contract.

Good Luck! :)

[Jst2suhweet]

Well, after some planning and looking at other providers, I called in Sprint and just mentioned about Verizon being at my work yesterday, which they were in reality, and they were offering very good plans. I was immediatly forwarded to retention. She gave me a very good plan in my opinion, at least comparing to what I had. All of the reps I talked to were very, very nice. I had to renew my 2 year contract, but it's well worth it. My contract expired a few months from now before I extended again.

Old plan with 2 lines:
$40 PCS Free & Clear Plan, 500 Anytime minutes
$20 Add-on fee for 2nd line
$12 equipment protection on both phones
$15 Vision on Line 1, $5 on Line 2, 100 text included on both lines
$5 7 P.M. nights
$5 Roaming

$102 before tax

New plan with 2 lines:
$60 Sprint PCS Fair & Flexible, 550 Anytime minutes
$0 Add-on fee for second line
$0 equipment protection on both lines
$0 Power Vision Plus pack on Line 1, Power Vision Access pack on Line 2
$0 Unlimited Picture/Video mail on both lines
$0 unlimited text on both lines
$0 Mobile to Mobile both phones
$0 7 p.m. nights
$0 roaming

$60 before tax

I Love Sprint. :tu:
I got what you got, except no text messaging(i tried), no equipment protection, and I got $5 vision on both lines($10 creditx2). She told me that if I upgraded to pv I would still get the discount. I also asked about a new phone, and she offered the a920 for $74.99. I told her I would think about it.(I am eligible for nu2u $150 rebate)
I had the old
2500 minutes for $100
$0
$0 vision 1st line
$5 vision 2nd line
m2m
100 text

$60
-21% employee disc
-5% loyalty
-10% flyer discount
=$47
Its not sero, but only $5 more

[sooner_luvr]

OK, this was way easier than I thought it would be. I just said that Cingular is giving away RAZRs and had some better plans. I got:

2 - A900s and a Sanyo 3100 (might not even use it, can I sell this?)

1000 minutes F & C plan - $50
PV - $5 ($15 - $10 credit)
500 TM - Free
6pm N&W - $10
2nd Line - Free
3rd Line - Free
500TM on 3rd line - free

Total $65 less 27% employee discount

$50 credit for battery for A900

I have been with sprint since '97, that may have helped, but I am VERY pleased.

[jumonjii]

WOW!

I was offered 2 a920's for 70 dollars.

I would've pushed for free unlimited txt and free 6pm nights if I was a customer that long.

That's awesome thought.

Good job!

[toosexyforyou]

OK, this was way easier than I thought it would be. I just said that Cingular is giving away RAZRs and had some better plans. I got:

2 - A900s and a Sanyo 3100 (might not even use it, can I sell this?)

1000 minutes F & C plan - $50
PV - $5 ($15 - $10 credit)
500 TM - Free
6pm N&W - $10
2nd Line - Free
3rd Line - Free
500TM on 3rd line - free

Total $65 less 27% employee discount

$50 credit for battery for A900

I have been with sprint since '97, that may have helped, but I am VERY pleased.


how in the world did you get 50 credit for your a900 batt??? what dept were you talking to? i have 3! hahah

[ruvitz12]

For those of you that have retention discounts, loyalty discounts, FIMF, and other account credits (e.g.$8 ul SMS but $8 monthly credit) do those show up online under "plan details" or do they just show up on your bill? Right now I have FIMF but it doesnt show up online, and I recently got a new retention plan that wont go into affect until my next billing cycle.

I am afraid I will somehow lose some of the perks when I get the new phones and activate them before the new billing cycle - any ideas on how to prevent this from happening?

[fogelsong]

old plan:
Samsung VI660 phone
PCS F&C 500 AT, N/W @ 9pm, roaming, 100 txt msgs - $50

new plan:
Samsung MM-A920 (credited $75, billed $75, I pay sales tax)
I keep the same plan

Plus the 20% corp. discount I've been enjoying

Basically, I got a free phone out of the deal, which is what I was after in the first place. My contract ended on 6/1 Since I needed to have my original VI660 replaced after 4 months of use, back in '04, I wouldn't have been eligible for the $150 rebate until Sept '06 I got the rentention rep to go from giving the $75 rebate now, to giving me the $150 rebate now, to giving me a free MM-A920 now. I tried to push for a text messaging discount, but she started pushing back at that point. I'm not a big spender with Sprint, so I feel I did fairly well. I'll probably switch to F&F 400, as I don't even use the 500 minutes I have now. Might as well drop the price $5.

[jumonjii]

It will show up after you billing cycle in the credits and adjustments section.

If you are concerned, have a rep or ecare review your account

[brisk]

Sprint rocks!
Was into my contract about 3 months and I called to ask about the 700P and instead they gave me the A900 for free with powervision! No more hiding under the radar with the grandfathered vision!

1000 anytime - $40
6pm n/w - free
pcs 2 pcs - free
unlimited txt - free
power vision - free
FIMF - free
10% loyalty discount

I love sprint!

[77d7]

Sprint rocks!
Was into my contract about 3 months and I called to ask about the 700P and instead they gave me the A900 for free with powervision! No more hiding under the radar with the grandfathered vision!

1000 anytime - $40
6pm n/w - free
pcs 2 pcs - free
unlimited txt - free
power vision - free
FIMF - free
10% loyalty discount

I love sprint!
:jaw:
Beats any of the SERo plans. FIFM, free text, _and_ free PV? I am in awe.

[jumonjii]

Wow!

[NQNguy]

Well this site has been very helpful. I've been on retention for a while. My current plan is

Sprint F&C Shared Plan
1st Line - 2000 Minutes for $85
2nd Line - Free
3rd Line Free
Unlimited N/W after 7PM
Unlimited PCS-PCS
5% Loyalty Discount
25% USPS Discount

4th Line - Sprint SERO 500 - $30
Unlimited N/W 9PM <----------------ugh...gotta get that changed to 7PM
Unlimited Picture Mail
Unlimited Web Access
Free Roaming
25% USPS Discount

5th Line - Same as 4th
6th Line - Spring Connection Card (Novatel S620) (Just added in May 06) - Free
$45/month for unlimited internet access.

So far, been pretty happy with Sprint. Just need to get my Sero plans to have their N/W at 7pm and add I should be good for a while.

[Gadget]

4th Line - Sprint SERO 500 - $30
Unlimited N/W 9PM <----------------ugh...gotta get that changed to 7PM
Unlimited Picture Mail
Unlimited Web Access
Free Roaming
25% USPS Discount


How did you get a line with SERO added to your account?

[NQNguy]

How did you get a line with SERO added to your account?

At first I had the 4th and 5th Line on my Spring F&C plan...added for $20 bucks a month. I figured I rather get an extra 1000 minutes for 20 bucks, not counting loyalty and corp discount. So I just called up the business number and told them I wanted the last 4th and 5th line to have their own accounts...the rep asked me which plan I wanted and I said the SERO 500...She changed it no problem...however, I was unsuccessful in trying to get her to give me N/W at 7pm...that will be for another day.

[Gadget]

At first I had the 4th and 5th Line on my Spring F&C plan...added for $20 bucks a month. I figured I rather get an extra 1000 minutes for 20 bucks, not counting loyalty and corp discount. So I just called up the business number and told them I wanted the last 4th and 5th line to have their own accounts...the rep asked me which plan I wanted and I said the SERO 500...She changed it no problem...however, I was unsuccessful in trying to get her to give me N/W at 7pm...that will be for another day.

Wow... I need a 6th line and I think I may try that. I am thinking of going to CompUSA where they have the A900 and A920 between 75-100 bucks for new lines, activating it on the lowend F&F plan and then trying to get it changed over. Even the $40 retention plan might work for me.

[jumonjii]

Might be tricky to ger retentions to switch a new activation but you never know.

[NQNguy]

Wow... I need a 6th line and I think I may try that. I am thinking of going to CompUSA where they have the A900 and A920 between 75-100 bucks for new lines, activating it on the lowend F&F plan and then trying to get it changed over. Even the $40 retention plan might work for me.

Might as well just get the SERO 500 plan...it's only $30/month and it'll probably suit your needs...Also, I hear people have been getting those phones heavily discounted.

[jumonjii]

I think sero is best if you plan on getting a PowerVision phone.

[ruvitz12]

I have been a Sprint customer since 1999 and have been out of contract for almost 2 years, with excellent payment history.

My old plan:
2 phones - Samsung i500 and old Sanyo
2000 Shared Anytime Minutes
9PM Nights and Weekends
FIMF
Free Sprint to Spring Calls
Unlimited Vision Premium Pack w/ unlimited SMS
$100.00/month

On my second call to retention I got what I thought was a good deal, and after a few more calls I got the discount I wanted on EVDO. Here is the new deal:

$200 Treo 700p
Free Samsung A900

-Fair and Flexible with 2200 shared
-Free 6 pm Nights and Weekends (credit for unlimited period)
-Free Unlimited Text Messaging on both lines (credit for 2 years)
-$10.00 rentention EVDO pack on line 1 - no vision on line 2
- FIMF both lines
- Free Unlimited PCS to PCS Calling
-15% discount + 5% discount

Total = $95/month

I am very happy with the deal. Sprint is great - they treat you right if you treat them right. And I could not have done it without SU.com.

[NQNguy]

Just an update...got off the phone with Sprint retention dept....got my lil sis who has been with Spring since 2000...out of contract for a year...

Old Plan - $39.99
750 AT
3000 N/W after 7PM
Free PCS-PCS
20% Corp Discount

New Plan - $49.99
1500 AT
Free PCS-PCS
Unlimited N/W after 7PM
Unlimited Power Vision
Unlimited Picture Mail
Free 500 Text Messages
20% Corp Discount
$400 off New PPC-6700 (Paid $200)
2 Year Agreement

Tried to get a % off for being a loyal customer, but the rep said only way to get 20% off was to add another line...kind of a hassle and he said he was already giving me free text messaging and free power vision...so I decided not to press for it. Overall, very happy with the new plan.

[jumonjii]

Now to fire off a request to e-care for free unlimited texting, 6 pm nights, 50 dollar renewal credit, loyalty discount....

call the promotional department to get the $5.00 off/month.

Then you'll be all set :)

;)

[uscpsycho]

Just posted this in general discussion, but it's probably worth repeating here for the retention gurus.

Here it is in a nutshell:

Plan includes 4 phones and one EVDO card

All lines have:
3500 shared anytime minutes
Roaming
6pm Night & Weekends
Unlimited SMS
Mobile 2 Mobile
FIMF

Business connection on one line
Ultimate power vision on first 2 lines
Voice command on first 2 lines
Picture mail on 3rd & 4th lines
Unlimited data on EVDO card

GRAND TOTAL: $93.76 :clap:

Also got these new phones:
Treo 700p: $300
Fusic: $50
Merlin a580 EVDO card: $50 (I think I could have gotten this free if I tried)
2 LX350's: both FREE


Whadya think? Did I do good?

If you want the price breakdown and all the details, my original thread is HERE (http://www.sprintusers.com/forum/showthread.php?p=1059395#post1059395)

[jumonjii]

Roaming
6pm Night & Weekends
Unlimited SMS
Mobile 2 Mobile
FIMF



are these included free?

[uscpsycho]

are these included free?

Yes, these are all included free. You can follow the link in my original post to see how each item in the plan is broken down. There are three hefty package discounts included to get the price down so low.

[jumonjii]

That's a nice deal.

[huff]

I've been with Sprint for 10 years on an old obsolete plan. Don't use very many minutes a month so I just mostly wanted a new phone.

Retention gave me 2 (one for my wife) Treo 650's for $100 each. (Palm has a $50 rebate so it should be $50 each).

[uscpsycho]

I've been with Sprint for 10 years on an old obsolete plan. Don't use very many minutes a month so I just mostly wanted a new phone.

Retention gave me 2 (one for my wife) Treo 650's for $100 each. (Palm has a $50 rebate so it should be $50 each).

Seems like you should upgrade your plan. I can't imagine your ten-year-old plan is very competitive compared to today's plans. Back then, 500 minutes a month was considered a high-usage plan (and an expensive one). I bet you could get a lot more minutes for less money than you could back in 1996.

If you don't use your phones much, are you going to be happy with Treo 650's? I have a Treo, I use and abuse it, but if I didn't take advantage of everything it does I would rather have a much smaller phone. I tolerate the size of the Treo because nothing else will do.

Also, if you want to use all the Treo's goodies you'll need to upgrade to a plan with Vision.

[jumonjii]

being a 10 year customer, you should get a pretty heafty deal.

[huff]

I'll upgrade next week to a decent plan. My wifes company can get a pretty hefty discount on current plans. I do not use very many minutes a month. Mostly wanted the Treo for the PDA functions along with bluetooth.

[sooner_luvr]

Quick question: Can you exchange a phone you received from retentions for a different phone at a Sprint store? (I'm having second thoughts on the A900.) If not, can you exchange it through customer service? Thanks.

[Freak4Dell]

No, you can't exchange it through the store. Yes, you can exchange it through customer service, as long as it's within 14 days.

[sooner_luvr]

No, you can't exchange it through the store. Yes, you can exchange it through customer service, as long as it's within 14 days.

Thanks. Would it have to be retentions CS or just the normal CS?

[Freak4Dell]

Um, regular CS did it for me, but they got another rep on the line that actually processed the order, but I'm not sure if she was from telesales or retentions.

[KillerQ]

Hey guys....

I ordered 2 LX 350's a little less than a few weeks ago. My wife and I decided to change them. So, I called Bus. Ret. today. Here's the outcome....


I talked to a great rep who was able to do everything I wanted.

She is going to send out 2 new Samsung 920's with return kits at no cost.

My NEW plan is:

- 2 lines
- 1,500 minutes shared
- PCS to PCS
- 7 pm Nights and Weekends
- No Roaming
- Unlimited Text
- Unlimited Picture mail (included with PowerVision mentioned below)
- Unlimited Video mail (included with PowerVision mentioned below)
- FREE unlimited Powervision on the primary line
- $5 Unlimited Powervision on the second line.
- All this for $94.99 (included the $5 PV) plus 25% business discount PLUS 20% business retention discount.

Ok, yea, I went down 500 minutes, but we never used that many anyway. Plus the 7pm N&W instead of the 9pm we had should make up for that 500 minutes difference. The good thing is, the new plan is $10 cheaper a month, so even with the $5 for PV on the second line, we are saving $5.

Sounds good to me.

Thanks for listening,

Matt!

[KillerQ]

Also,

If I am getting 2 new 920's sent out. How do they bill that? Since I am returning 2 LX350's -- will they charge my account the amount of the old LX350's and credit my account for the new phones? And when they get the returns, they will take the charge off? Just making sure.

I also talked to a rep that said that if my bill happens to be due, and the exhchange credit adjustment hasn't occurred yet, that they can push the phone charges to the next bill so that it takes care of itself and I don't have to pay....

Thanks,

Matt

[jumonjii]

Yes. Telesales has to bill your account. I'm guessing your account will be credited for the price of the LG's and the difference of the A920's(nice phone by the way! I love mine) so that when it "cycles", the charge for the LGs will cancel out and the charge for the 920's will bring your account back down to zero....plus your plan cost.

Bleh!

[jsblair17]

Finally got mine totally done SEE SIG, Plus got 2 free a900 and a treo 700p for $300, Also they screwed up my order twice spent like 6 hours and 3 days to get my phone shipped (which i have now) so they gave me a $200 service credit. I am very satisfied... Now all i need to do is sell the A900, ebay here come

[jsblair17]

4 more years and they will pay me for their service.

[vtfritz]

I tried getting it added to my account and they said it was a promotional item but I don't think this is true. Has anyone not had it and you recently added it to your account via retention or eCare.

TIA

[yoshmo]

i had the 45.99 for 1000 min nights at 9 i got it to 40.00 and nights starting at 8 also i had the a920 im getting the blade for free. and have a 25% off my bill cause of ups

[dwolf725]

New member here and wanted to share my retention deal I got friday. Just a little background. I was on the grandfathered 2000 minute anytime for $85 with free vision pictures pack, unlimited SMS and 7pm Nights and weekends (10 extra) so my total was $95. There are only 2 phones, me and my wife.

My wife wanted a new Fusic and when we went into the store thursday the rep said we'd either need to add on the Power Vision Plus pack and text messaging if we wanted that, so our bill would have jumped like $30. Or we could redo our entire plan and lose around half our minutes to get a similar plan at our same monthly price. We've had sprint for at least 5 or 6 years and we've been pretty good customers, so I figured it was time I give retention a try. (Thanks for all the good advice from everyone here)

The retention rep was pretty cool and gave us a OK deal. It's not as sweet as what others have gotten, but providing it all goes through we're happy with it.

2000 Anytime Minutes
Unlimited PCS to PCS
7PM Nights and Weekends
$85 minus 20% off (probably loyalty discount?) = $68

Power Vision Plus ($10 per phone, but we got $120 in service discounts over 24 months) so it ends up at $5/month per phone

500 SMS Messages per phone per month for Free.

So our grand total before tax should be about $78 per month.

The final deal maker was he offered 2 Samsung A900's OR A920s for Free! I was kind of hoping he could help us out on a deal for a Treo 700 and a Fusic, but he said they were too new and he couldn't do anything with those. So I took one A900 for myself and we just got the wifes fusic at the local store because she qualified for the PCS Handset upgrade 150 off.

So my only question is does anyone have any ideas on how I can go about getting a discount on a Treo 700? I currently qualify for the $75 handset upgrade discount, but if I activate that A900 then I lose the $75. I'm tempted to call back monday or tuesday and see if I can get like a credit towards a treo if I send the A900 back. I know the A900 is cool but I'm not sure the battery life is going to be long enough. I suppose ebay is always an option. Any ideas?

[jumonjii]

I'd call back.

When I renewed, I called back like 6 different times to go over the offers. Orginally was offered the a900 but got that changed to a920s.

It really depends on the rep you get.

[sooner_luvr]

Is it possible to ebay a phone that retentions send you, if you dont need it?

[jumonjii]

I would think so.

[KillerQ]

yoshmo


Normally, it's 89.99 for 1500 minutes -- and you got 1000 for $40? is nationwide, no roaming, etc? Is it that cheap for a shared plan?

Matt

[samsungfan]

I've been trying to negotiate with E-care on a better deal. I told them that I wanted a bigger loyalty discount in addition to my corporate discount ...they replied that they never give a loyalty discount to customers receiving a corportate discount (which is not true since I have a corportate discount and get a 5% loyalty discount), and that if I gave them the phone numbers for anyone who had a larger loyalty discount with a corporate discount they would match it, but otherwise they said forget it ... any suggestions? It seems to me thay they should be able to look it up and find this information.

thanks

[jumonjii]

Erm......I'd take what you have, else lose it all.

[Freak4Dell]

Yes, it is. I'm not sure if it has to be activated first, though. I was thinking about Ebaying my a900 after a day or so to help pay for a 6700, but I decided to keep it and just either buy a 6700 for full price, or try to strike a deal on one of those, too.

[yoshmo]

yoshmo


Normally, it's 89.99 for 1500 minutes -- and you got 1000 for $40? is nationwide, no roaming, etc? Is it that cheap for a shared plan?

Matt


i have no roaming so i just set my phone for sprint only. and i think its called free a clear.

[sooner_luvr]

Does getting a free phone from retentions reset the $150 upgrade clock on your account. I haven't activated the phone retentions sent me yet, but I just checked the rebate status and it shows I'm still eligible.

[INTERNET2000]

When you activate it the clock will reset.

[MRTRIPOD]

I've been trying to negotiate with E-care on a better deal. I told them that I wanted a bigger loyalty discount in addition to my corporate discount ...they replied that they never give a loyalty discount to customers receiving a corportate discount (which is not true since I have a corportate discount and get a 5% loyalty discount), and that if I gave them the phone numbers for anyone who had a larger loyalty discount with a corporate discount they would match it, but otherwise they said forget it ... any suggestions? It seems to me thay they should be able to look it up and find this information.

thanks

tell them to remove your biz discount.

THEN after they give you a loyalty discount, call back up and get the biz discount readded

[powerismine]

This is what I got from retention:

> There will be charges for the following options on your account if you

> > take the $59.99 Plan :
> >
> > 1. Road Side Rescue option of $4.00.
> > 2. Insurance of $6.00
> > 3. Plan of $59.99 with 1000 minutes.
> > plus taxes.
> >
> > Following options are free on your account :
> >
> > 1. Free PCS to PCS.
> > 2. Free nights starting at 7.00 P.M.
> > 3. Free Vision Pack.
> > 4. 500 free text messages.
> >
> > Further, you are also getting 25 % discount on your account.

Thats what I agreed to. That was the message from Sprint E-Care. I was on the 1400 min plan, but I don't need that much.

[INTERNET2000]

I've read many sections of this thread and have a couple questions regarding PowerVision:

PowerVision - When retention gives you free PowerVision are they giving the PowerVision Access Pack (Retail - $15.00 / Month)?

What kind of PowerVision pack is included with the SERO Plan?!? PowerVision Access Pack?!?

Is the PowerVision Ultimate Pack the only bundle that includes "The Weather Channel?" What TV channels are available in the PowerVision Access Pack?

[MRTRIPOD]

only channel I want is FOX NEWS.

I wish I could buy it a la carte

[INTERNET2000]

I thought that was included in the basic bundle. :indiff:

[MRTRIPOD]

Is It?

[INTERNET2000]

I was wrong...I checked again and it is only included in the Ultimate Pack.

I would rather pay for some of these channels on a per channel basis rather than pay $25.00 per month that I'm only going to use a couple of channels.

[jumonjii]

You can. At least, when I go to the channels, there's an option to purchase a channel for like $2.50 per month or something.

[INTERNET2000]

That is good to know...Thanks for the information.

[MRTRIPOD]

I have yet to see fox news as a stand alone channel for purchase

[jumonjii]

Hmmm. well, it's bundled for $7.95/month plus tax. Better than $25.00 per month I guess.

[Peddler999]

I can't seem to get retentions to give me a better deal than $79.99 each for two A900 phones. Been with Sprint 10 years. They just want to give me a 1500 min plan shared for the two lines plus N&W 7PM for $89.95 less 20% loyalty discount. Comes out to $71.95 per month plus tax. Not the greatest deal.

Frank

[Peddler999]

Perhaps I should take that and then immediately switch the phones to SERO.

Frank

[jumonjii]

You could.

2 a900's for 80 dollars is a good deal. I got 2 a920's for the same price.

[Peddler999]

$79.99 for each A900 phone. Not $79.99 for the two A900's

[jumonjii]

Aha......still not a bad deal considering they are 300 dollar phones.

[Peddler999]

so many people are saying that they are getting them for free. So I'm confused. They did offer me a 20% loyalty discount on the 89.95 family plan with 1500 minutes. If I took that (my phones are in my company name) can I later get a Met Life Discount?? Or do I have to transfer the phones to my personal name ? I have my Badge from Met Life and pay stubs. Will they ask for more?

Thanks
Frank

[jumonjii]

From what I understand of retentions is that they don't have deals on shared plans. You could probably get a better offer on 2 individual lines.

For the discounts, the phones would have to be under the employee of the company to get it I believe.

[Peddler999]

Perhaps I should ask for two SERO PLans. But I don't think I'd be getting any loyalty discounts NOR employee discounts. I figured I'd go for the shared plan and then ultimately switch the plans to SERO, providing I was able to get the discounts.

If I ask for SERO, they aren't gonna give me a $30.00 plan, then 20% loyalty, then 20% employee discount, I don't think.

[jumonjii]

Most likely not. The question is though, how well are your chances of getting the sero plans? A lot of people are having problems.

[Peddler999]

Sounds like I may have to bite the bullet and get the 2 A900's and pay the $79.99 each and work from there. How did you end up with the SERO, plus the enhanced discounts?

[jumonjii]

I had the discounts first. There was someone who was able to switch my plan to sero.

I worked with retentions for a week. Got the 2 phones for 70 dollars. Actually, 1 free and one for 70 dollars a week later.

The free stuff I was able to get via ecare...from there my account was changed to sero. Then I called up customer care and told them my second line was suppose to miror my first line with plan and features. That one will take effect on my next billing cycle.

[Peddler999]

That is GREAT

[wbhs_bilbo]

Looking to add another SERO line to my acct for my son, any tips on how to get phones cheap with retentions, what to say?


(Yes, I have the sprint email addy of a friend which I used for SERO)

[Dan]

I can't seem to get retentions to give me a better deal than $79.99 each for two A900 phones. Been with Sprint 10 years. They just want to give me a 1500 min plan shared for the two lines plus N&W 7PM for $89.95 less 20% loyalty discount. Comes out to $71.95 per month plus tax. Not the greatest deal.

Frank


how many minutes do you need each month??? The price on the phones isnt bad!

[Peddler999]

1700 shared would be ideal for a family shared plan, or 1300 on 1 and 400 on the other. 7pm is reall essential with mobile to mobile and Nationwide use since I travel.

Right now I am paying $80 for the 3 phones plus tax
1300 min 8pm $50
450 min 8pm $30

would like to get additional disc or extra services and trying to figure out if I should get the phones out of company name to ultimately get Met life discount

Thanks

[jumonjii]

Retentions would most likely be able to help you with the discount stuff. Maybe even tell you what you need to do to qualify for both.

7pm is standard on all plans. Push for free 6pm
pcs to pcs is included
roaming is included.

Your best option is to go with seperate plans.

They offered me the same thing orginally. The rep said they don't have any "promotional" (pronounced rentention ;) ) plans for shared accounts.

[Peddler999]

Here is my retention UPDATE.

I took the BEST deal that I could seem to work out

Two A900's for $80.00 each. No tax, no shipping. Just $160.00

Fair and Flexible combined plan with 1500 min. $89.99 with 7PM night/weekends, free mobile to mobile, NIGHTS, roaming and long distance. They threw in supposedly 6PM nights. They gave me a 20% loyalty discount for being with them 10+ years. It should be $71.96 plus tax. But seeing is believing.

Biggest thing for me was the phones. Lots of people said that they got them for FREE, but I schmoozed and schmoozed. NOTHING. Figured I better take the deal before I lost everything.


Frank

[jumonjii]

Hmmm.... It's a good deal.

I would've called again. I had 3 offers in my notes before I decided.

[jumonjii]

Just hooked up a friend of mine. The reps in this area are really cool.

His old plan was 60 dollars for 800 minutes plus extra for texting and stuff.

New plan

1000 Anytime minutes
6 pm nights free
mobile to mobile free
unlimited texting free
$60.00 per month
75 dollar credit
23 percent employee discount


Not bad considering he already has an a900

[fliparagon]

Finally got mine totally done SEE SIG, Plus got 2 free a900 and a treo 700p for $300, Also they screwed up my order twice spent like 6 hours and 3 days to get my phone shipped (which i have now) so they gave me a $200 service credit. I am very satisfied... Now all i need to do is sell the A900, ebay here come

Wow, I tried and only managed to get the A900 for $79.99. Anyone get one for free?

(Sprint customer for 4 years, bill paid on time, Family plan with 3 lines).

[jumonjii]

Dont take the first offer.

I got 2 a920's for 70 dollars total.

[Thundercracker]

Long time lurker, first time poster. Thanks to all for your information! My retention deal isn't the slickest, but i'm very happy with it, and it only took one call to retentions. (by the way, Pam C in retentions is excellent to work with! Very polite and patient)

2 lines 1000 minutes, fair and flex, 7pm nights, unlim vision x2 - $70 total (or at least promised)

i got 2 treo 650's for $80/each, no rebates. couldnt swing her to gimme the 700p's - she said they were in hot demand (all you here probably laugin at me, cause you got them all!)

i might have to add 3 more lines, but that will be $8/line. low users, so no probs with minutes...

thanks again! were it not for lurking and reading here, i would not have gotten a good deal!

[ocman]

I was into my 2 year contract for just 7 months, and got the A900 for $79 with no handset upgrade fee. Also got my unlimited Vision upgraded to Power Vision at the same $10 rate.

So my current plan:

$40 1000 Anytime with 7pm N&W
$10 Power Vision unlimited internet/text/pics
-25% Employer discount
-7% Loyalty discount
-----------------------------

$34 after discounts

[wbhs_bilbo]

Wow that a great deal.....Kills SERO :P

[bean373]

I would like to thank all of you for your priceless info....
The following is what I got so far.....

1. Phone #1
$69.99 Fair and Flexible Plan
Free A900
Free Mobile to Mobile
Free Roaming
Free Power Vision
Free Unlimited Text
15% employee discount
15% loyalty discount
$5 for night starting at 5pm

2. Phone #2
$0
Free A900
Free Mobile to Mobile
Free Roaming
Free Power Vision
Free Unlimited Text
15% employee discount
15% loyalty discount
Free night starting at 5pm

3. Phone #3
$10
Free A900
Free Mobile to Mobile
Free Roaming
Free Power Vision
Free Unlimited Text
15% employee discount
15% loyalty discount
Free night starting at 5pm

4. Phone #4
$9.99
Free A900
Free Mobile to Mobile
Free Roaming
Free Power Vision
Free Unlimited Text
15% employee discount
15% loyalty discount
Free night starting at 5pm

5. Phone #5
$0
Still using old vision phone...Waiting for contract to end...Soon
Free Mobile to Mobile
Free Roaming
Free Vision
Free Unlimited Text
15% employee discount
15% loyalty discount
Free night starting at 5pm

6. Phone #6
$10
Still using old vision phone...Waiting for contract to end
Free Mobile to Mobile
Free Roaming
Free Vision
Free Unlimited Text
15% employee discount
15% loyalty discount
Free night starting at 5pm

This might not the best deal, but what do you guys/gals think? Again I would like to thank everyone who made this possible, even the reps at retention.....

[jumonjii]

That's CRAZY!

I'm guessing they are all sharing minutes?

Nights at 5?!?!?!?

[bean373]

That's CRAZY!

I'm guessing they are all sharing minutes?

Nights at 5?!?!?!?

Correct. Sharing just 1000 minutes. Never gone over so I didn't bother to upgrade. Even one of the reps mentioned that he has never seen a deal like this...nights at 5pm.

[jumonjii]

I never even heard of that. Not that it's not expected. The last rep I talked to said the 6pm nights thing has a lot of people switching to Sprint just for that.

If Sprint keeps it up, it will force the other carriers to lower their night time...uh...time?

[bean373]

I never even heard of that. Not that it's not expected. The last rep I talked to said the 6pm nights thing has a lot of people switching to Sprint just for that.

If Sprint keeps it up, it will force the other carriers to lower their night time...uh...time?

I'm on an older flexible plan. The nights at 5pm is not being offered anymore. I don't think anyone can get it now unless they already have it.

[jasonpg]

Every year I up the ante from my original 500/500 for $50.

Now for $45 I get: (retention plan of course) :wavey:
-1 year contract
-1300 peak minutes
-Unlimited nights and weekends (well the agreement over the phone was for 3000 but unlimited shows up online and on my paper bill and *4, go figure!)
-7pm nights
-Free pcs to pcs
-No free text yet, but I barely use it and last month I had 50 messages but I usually average less than 5 a month so I thought it was a waste of $5 bucks. Besides I spend all day at my computer and hate texting. :bang:

So can one expect to get 6pm as a new off peak start now when the contract is up??


BTW. I switched phones at last contract intro and was charged a $30 "phone switch/upgrade fee". I was still within my 15 days and told them that " maybe I could upgrade to another carrier" and they reversed the charge. :haha: Has this happened to anyone else????

[GuruJ]

PCS Free & Clear Plan

* $100.00 PCS Free & Clear Plan
* 2500 Anytime Minutes Shared
* All Minutes Include Long Distance
* Unlimited PCS to PCS Calling
* Sprint PCS Vision Pictures Pack
* 10% monthly discount
* Nights & Weekends $10 (forgot to change this)
* 2 Treo 650's for $239 (1st one was $39 to match Wirefly.com and the 2nd was $200)

One of the phones on the plan was a few month old and they gave a new treo anyways.
I was tyring to get unlimited texts but they said $8 per phone. I don't use them anyway.

Great person I had. I was lucky the first time.

I will use E-care to try to get the extras. Texts, Nights weekends, etc...

[fliparagon]

Wow, I tried and only managed to get the A900 for $79.99. Anyone get one for free?

(Sprint customer for 4 years, bill paid on time, Family plan with 3 lines).

I managed to get 2 A900's free and a Samsung A560 (on my father-in-law's line who didn't want all the bells and whistles). I, like you, have been a Sprint customer for 4 years, bill paid on time AND on a Family plan with 3 lines.

It took 3 calls to retention before they finally gave up the three phones for free. The last offer I received was the A900's for $79.99. The final time I called was really early in the morning, (6:00am PST) and I could was connected right away. The rep I spoke to, Rhonda, was pleasant... you could tell I was one of the first callers.

I think that may help you out. Call when they aren't receiving an abundance of calls and when they're "fresh" in the morning. She also shaved off 10% off of our regular family plan.

I made sure to ask for her supervisor afterwards to give her a HUGE compliment on how "she represents what Sprint's customer service is... and the reason we are renewing our contract for another 2 years...." Honestly, she was great and hopefully, one of you guys will get her too.

[uscpsycho]

Just posted this in general discussion, but it's probably worth repeating here for the retention gurus.

Here it is in a nutshell:

Plan includes 4 phones and one EVDO card

All lines have:
3500 shared anytime minutes
Roaming
6pm Night & Weekends
Unlimited SMS
Mobile 2 Mobile
FIMF

Business connection on one line
Ultimate power vision on first 2 lines
Voice command on first 2 lines
Picture mail on 3rd & 4th lines
Unlimited data on EVDO card

GRAND TOTAL: $93.76 :clap:

Also got these new phones:
Treo 700p: $300
Fusic: $50
Merlin a580 EVDO card: $50 (I think I could have gotten this free if I tried)
2 LX350's: both FREE


Whadya think? Did I do good?

If you want the price breakdown and all the details, my original thread is HERE (http://www.sprintusers.com/forum/showthread.php?p=1059395#post1059395)

I called yesterday for the 15% flier discount and got it. That brings this sweet deal down to right around $80.00! AWESOME!

This retention thing really works. I'm getting a great deal on my service and it makes me love Sprint even more. I know for the next two years I'll have a great plan and a great deal.

To be honest, I think Sprint gets a bad rap. The people I've dealt with on the phone, for the most part, are knowledgable, friendly, helpful and patient. My biggest gripe is their retail stores. They are a nightmare. In L.A. at some stores you need an appointment to speak to a human being, even if you know exactly what you want to buy. If you don't have an appointment ahead of time, you can wait over an hour for your turn to come up. Then when your name is called they may not be able to help you. And some stores around here won't answer the phone no matter how many times you call.

[jimutc]

How are you guys getting nights starting at 6pm AND free texting???
I called retention yesterday and worked out 500 texts/month for free. Then called them back and worked out 7pm nights for free (I have SERO).
The girl said, after genuinely trying to give me nights starting at 6pm, that "I am unable to override the system, since you already have texting for free, it is giving me an error code when I try to put in 6pm nights for free." She said she wanted to, but it would cost me and extra $5/month.

How do I do it? Is it something I say to them?

Jim

[chillywilly]

* 2 Treo 650's for $239 (1st one was $39 to match Wirefly.com and the 2nd was $200)

Wowe. That's way cheap for TWO Treos.

[jumonjii]

How are you guys getting nights starting at 6pm AND free texting???
I called retention yesterday and worked out 500 texts/month for free. Then called them back and worked out 7pm nights for free (I have SERO).
The girl said, after genuinely trying to give me nights starting at 6pm, that "I am unable to override the system, since you already have texting for free, it is giving me an error code when I try to put in 6pm nights for free." She said she wanted to, but it would cost me and extra $5/month.

How do I do it? Is it something I say to them?

Jim

Well, she could always put it on and then add a credit for it.

Try ecare, they may be able to do it. So long as the rep notated your file that she attempted to do it, you should be fine.

[Ronkh]

http://sprintusers.com/forum/showpost.php?p=1067431&postcount=13

[James2012]

The best way to deal with any billing issues (ie: not get credit for this or that) is to email ecare with an exact schedule of what you should get and pay versus what you got charged and finally what you think went wrong. When I first changed plans, boy was it a headache... Dealing with *2 rep was a nightmare (she kept arguing that I got everything, even though it didn't make sense where $40 in charges came from). So I did exactly what I suggested with eCare and since everything was written down and for them to see point for point, it was easiest to communicate and resolve. Good luck and congrats on your great deal!

Here is my retention UPDATE.

I took the BEST deal that I could seem to work out

Two A900's for $80.00 each. No tax, no shipping. Just $160.00

Fair and Flexible combined plan with 1500 min. $89.99 with 7PM night/weekends, free mobile to mobile, NIGHTS, roaming and long distance. They threw in supposedly 6PM nights. They gave me a 20% loyalty discount for being with them 10+ years. It should be $71.96 plus tax. But seeing is believing.

Biggest thing for me was the phones. Lots of people said that they got them for FREE, but I schmoozed and schmoozed. NOTHING. Figured I better take the deal before I lost everything.


Frank

[GuruJ]

I emailed Ecare to add a few things I didn't get from retention. (I was the 2 Treo 650's for $239)
1. 7pm nights and weekends on both lines for free
2. Unlimited texts for the wife; 500 for me for free!
3. Road side Assistance for both phones. (Was offered to me, I didn't ask)
4. The only thing I didn't get (they said they can't) was the free $6 per Treo replacement thingy.

My next move in a few days will be the Biz discount of 25%. Either American Airlines, Home Depot, or Boeing Credit Union.

All in all, Customer retention retained me. I feel good about working the system as the feel good working me! I have spent a jillion with them & now I get my Karma!

Once I get my new bill I should be paying less then $80 a month for full services on 2 Treo phones. 2500 anytime minutes, 7pm nights & weekends, Free texts, PCS 2 PCS,..... I should never go over now! Hell I should barely even use minutes now.

Namaste,
GuruJ

[stockmanjr]

Here was the offer I got
2200 AT min $109-10 percent off (to match cingular 2000 min plan) (Only need about 1800min/month)
$10 3rd line aap
free pv on 2 lines $10 pv 3rd line
free unlimited sms
treo 700p $250
2 free A900's.
Do you guys think I can do better? I'm grandfathered to free vision on all 3 lines so I was hoping to get free pv on all 3 lines..Also do you think I can get a bigger discount out of sprint since my corp discount on vz and cingular is 25 percent vs 20 percent on sprint?
thanks!

[dotbowels]

Got switched to SERO 500 with same number, kept corporate, and MRC (loyalty)
$30 less 23% less 15% -Offsetting credit for the $5 charge for N&W @ 7
Should be in mid teens before taxes

Got A900 for $29.99 after rebates-all rebates were immediate no mail ins which is good. Took several days to accomplish this

Thanks to this board for help

[MsRandall]

So this is my plan

Primary Line
2500 minutes $100
Free Roaming
Free Unlimited SMS
Free 7PM
Free EVDO
Free First Incoming Minute
Insurance $6

Second Line
$0 Free sub
Free Roaming
Free Unlimited SMS
Free 7PM
Free EVDO
Free First Incoming Minute
Insurance $6

3rd line
Free sub
Free Roaming
Free Unlimited SMS
Free 7PM
Free EVDO
Free First Incoming Minute
Insurance $6

4th line
$10 sub
Free Roaming
Free Unlimited SMS
Free 7PM
Free EVDO
Free First Incoming Minute
Insurance $6

5th line
$0 sub
Free Roaming
Free 7PM
Free First Incoming Minute

Then I get 25% and then 10% loyalty...Yep the plan is hot!!!!!
Got 2 Treo 700p for $299 each and a FREE Fusic for my son.

[lennyj17]

So this is my plan

Primary Line
2500 minutes $100
Free Roaming
Free Unlimited SMS
Free 7PM
Free EVDO
Free First Incoming Minute
Insurance $6

Second Line
$0 Free sub
Free Roaming
Free Unlimited SMS
Free 7PM
Free EVDO
Free First Incoming Minute
Insurance $6

3rd line
Free sub
Free Roaming
Free Unlimited SMS
Free 7PM
Free EVDO
Free First Incoming Minute
Insurance $6

4th line
$10 sub
Free Roaming
Free Unlimited SMS
Free 7PM
Free EVDO
Free First Incoming Minute
Insurance $6

5th line
$0 sub
Free Roaming
Free 7PM
Free First Incoming Minute

Then I get 25% and then 10% loyalty...Yep the plan is hot!!!!!
Got 2 Treo 700p for $299 each and a FREE Fusic for my son.


WOW that is HOOOTTT, What is your bill now less then 100$ a Month B4 Taxes and any equipment, Excellent.

I Haven gotten under 100$ yet, But Im Close

Primary Line (Treo 700p)
175.99 6000 minutes shared
10$ EVDO/PIC/VID
6$ TEP
FREE UL SMS
FREE 6pm
FREE Roaming
FREE M2M
FIMF

2nd Line (BLADE)
6$ TEP
2.50 UL SMS
FREE AAP
FREE EVDO/PIC/VID
FREE 6PM
FREE Roaming
FREE M2M
FIMF

3rd Line (A960)
6$ TEP
2.50 UL SMS
FREE AAP
FREE EVDO/PIC/VID
FREE 6PM
FREE Roaming
FREE M2M
FIMF

4th Line (TREO 700P)
10$ AAP
6$ TEP
2.50 UL SMS
FREE EVDO/PIC/VID
FREE 6PM
FREE Roaming
FREE M2M
FIMF

5th Line (A920)
10$ AAP
6$ TEP
2.50 UL SMS
FREE EVDO/PIC/VID
FREE 6PM
FREE Roaming
FREE M2M
FIMF

6th Line (Blade)
6$ TEP
2.50 UL SMS
FREE AAP
FREE EVDO/PIC/VID
FREE 6PM
FREE Roaming
FREE M2M
FIMF

7th Line (A920)
10$ AAP
6$ TEP
2.50 UL SMS
FREE EVDO/PIC/VID
FREE 6PM
FREE Roaming
FREE M2M
FIMF

27% Employee, 15% Loyalty, VERY Cheap DE Taxes Makes My Bill 105.20 After Taxes

[genka]

Guys, please tell me if I can do better.
I had a grandfathered plan with 300 min for $30, 1st incoming minute free, 9PM nights, $10 Vision. Long time customer, no contract. When I called retention, after some negotioations they gave me a new A920, but re***e to give me more airtime. When I called to activate the phone, the agent removed Vision from the plan, telling me to subscribe to PowerVision for $15. I called the retention again, and they reinstated Vision (which became EVDO of course :) ), and gave me 7PM nights. So this is where I stand right now: $40, 300 min, 7PM nights, 1st incomeing free, EVDO. Do you think I can do better? I am still within 2 week pereiod when I can cancel the contract.

[jumonjii]

40 dollars will give you 400 minutes on the new Sprint Plans.
I'd fire off an email to ecare to get 6pm nights.

[INTERNET2000]

So this is where I stand right now: $40, 300 min, 7PM nights, 1st incomeing free, EVDO. Do you think I can do better? I am still within 2 week pereiod when I can cancel the contract.

If you don't need more minutes...I would say you have a good plan.

[MsRandall]

This is what I got my one of my friends about ten minutes ago...she was out of contract since May 2006

1000 anytime
Free 7pm
Free roaming
Free M2M
Free 500 sms messages (She doesnt text or go online but hey free is free and I will text her now)
Free FIMF
All for $40 + 6 (insurance) minus company discount of 25% and loyalty discount of 10%

She has a Nokia 6185 (WTH) phone that she has to turn the volume all the way up to try to have a conversation...I finally got tired of repeating myself today and called retention. She has been with Sprint for 4 years... So she got a brand new a900 which she wanted for her birthday in July... FREE.

[fatboy]

This is what I got my one of my friends about ten minutes ago...she was out of contract since May 2006

1000 anytime
Free 7pm
Free roaming
Free M2M
Free 500 sms messages (She doesnt text or go online but hey free is free and I will text her now)
Free FIMF
All for $40 + 6 (insurance) minus company discount of 25% and loyalty discount of 10%

She has a Nokia 6185 (WTH) phone that she has to turn the volume all the way up to try to have a conversation...I finally got tired of repeating myself today and called retention. She has been with Sprint for 4 years... So she got a brand new a900 which she wanted for her birthday in July... FREE.
ima have to get you to type me up something and try to redo my plan im paying near 150 bucks a month on two lines

[fatboy]

MsRandall got me hooked up with
2500 AT $100

Primary Line
EVDO with PM/VM $10
Roaming $0
500 SMS $0
7PM N&W $0
M2M $0
TEP $6

Second Line
Vision with PM/VM $5
Roaming $0
500 SMS $0
7PM N&W $0
M2M $0


--------------
$121 which I was paying like $145 for Thanks again MsR :clap:

[SU_Diva*]

500 Minutes Fair and Flexible $30.00 (Sero)
Unlimited Power Vision
Free M2M
Free Roaming
Free N & W @ 7pm
Free Unlimited Text Messages
Unlimited BB Plan w/ Unlimited PAM $29.99

Total $59.99 + $6.00 for ERP 7130e BB for $170.00

[jumonjii]

Hmmm. I thought PAM wouldn't work on Sero... maybe because it's BB...

[SU_Diva*]

UPDATED:

500 Minutes Fair and Flexible $30.00 (Sero)
Unlimited Power Vision
Free M2M
Free Roaming
Free N & W @ 7pm
Free Unlimited Text Messages
Unlimited BB Plan w/ Unlimited PAM $39.99
20% Discount

Total $55.00 + taxes and $6.00 for ERP 7130e BB for $170.00 in store

[olddog]

Wont know till I see the first bill, but I got for my bro-in-law:
550 min f/f 59.99 minus 10% loyalty
free PV 1st phone
free vision 2nd phone
free 1st phone A900
free 2nd phone LX 350
$50 credit for renewing
Took a long time
Next month I will add 10% off for credit union
They dont do texting and probably wont even use the vision, but I wanted it.

[dotbowels]

SERO 500 may be better you can probably get everything but FIMF but would the 200 additional minutes handle your FIMF you'd possibly lose? You'll need to ask for 6pm or 7pm on SERO. If you don't have any loyalty discounts you might be able to get them plus the grandfathered FIMF free.

[jumonjii]

Got this for a friend's dad today.

Old plan
300 AT minutes.
7pm nights
$45.00 per month
18% Empoyee discount

New Plan
1000 AT minutes
2nd line free
7 pm nights
roaming free
m2m free
10 percent loyalty discount
5 percent additional discount
18 percent employee discount
2 LG LX 350's with Bluetooth headsets free
$50.00 per month

[Dan]

Got this for a friend's dad today.

Old plan
300 AT minutes.
7pm nights
$45.00 per month
18% Empoyee discount

New Plan
1000 AT minutes
2nd line free
7 pm nights
roaming free
m2m free
10 percent loyalty discount
5 percent additional discount
18 percent employee discount
2 LG LX 350's with Bluetooth headsets free
$50.00 per month


Great plan! Free phones with bluetooth headsets................ :)

Sorta looks like my plan :wavey:

[lennyj17]

I Got 3 Family Members and 2 Co-workers Hooked up with Sero 1250/50$ Free 7pm, Ul Txt 8$, and some 10% loyalty discounts. I Told them They are set for life dont let any rep change your plan what ever you do....... :clap:

[jumonjii]

Great plan! Free phones with bluetooth headsets................ :)

Sorta looks like my plan :wavey:

The rep tried for free 6pm and 7pm but couldn't get the codes to work with the plan.

She went with a 5% discount to offset the cost. Not too bad.



The phones were ordered at the same time of the plan change. In order for the second phone to work, she set it so it so the plan would go into effect immediatly instead of at the end of the billing cycle. She gave a 50 dollar credit to offset the proration as well.

What's really great is that both the business rep, and the retention rep put their email address and rep ID's in the notes. Whenever I need to change someone out I can get their emails and have them call me. I don't have to deal with all the bone heads!

[WhereZat]

I got 2 a900's for 79.99 total, not each but total.
I'm happy about that.

[DjDynasty]

I was origionally offered 1 i870 for free, but I inquired back about migrating over to Nextel for my partner also, I was told yes to i870's all the way! So it may end up being 2 or 3 i870's for free.

[jumonjii]

Got this for a friend's dad today.

Old plan
300 AT minutes.
7pm nights
$45.00 per month
18% Empoyee discount

New Plan
1000 AT minutes
2nd line free
7 pm nights
roaming free
m2m free
10 percent loyalty discount
5 percent additional discount
18 percent employee discount
2 LG LX 350's with Bluetooth headsets free
$50.00 per month


HA! So the rep effed up.

5 dollar MRC for the 7pm nights. 7pm nights free.

Orginally the 5 percent discount was to offset the 7pm nights.
Now it's a straight 15 percent discount.

effed up the 350 orders.

1 LX 350
2 bluetooth headsets
1 LX 550

Jumonjii love from up above!

Gotta love Sprint!

[bitslizer]

old plan

300mins $30
9pm nw
$10 GF vision(with unlimted sms)

total $40 + $6 insurance

new plan
1000mins $40 (more than i will ever use)
8pm nw
$5 for the $15 PV (1 rep was going to give it to me for free, but effed up and didn't put thru the order or order my phone, call back and he didn't put notes in the account either so I end up getting it for $5 instead of free)
$0 for the $8 unlimted SMS

total $45 + $6 insurance

PPC6700 for either $200 or $250, i will find out when the bill come.


If the first guy didn't mess up it would have been a GREAT sprint customer service experience for me.

now it is just ok and i'm still annoyed

[moliver_1]

Okay so are you all just calling *2 and asking for this stuff outright or how are you going about it. I am about to run into my 150 rfebates and the end of my contract and have actually contemplated leaving as the service/signal from sprint is still not the best. I want to get on 2 SERO plans get earlier n/w, anf free texts, and get a good deal on 2 phone like the fusic. oh yeah and the 10% loyalty discount but am not sure about how to do all this. Are you all being really creative or do you just have to ask for this stuff?
Thanks all

[bean373]

My brother's contract expired 2 yrs ago. His old plan was:

$29.99 300min
Nights at 9pm
unlimited nights and weekends
Free PCS2PCS
180 minutes added free (total of 480 min)
FIMF

New contract/plan as of 6/19/2006:

34.99 400min Sprint Fair & Flexible Plan
FIMF
Free A900
Free Power Vision/Picture Package
Free Unlimited Text
Free PCS2PCS
Free Roaming
Nights starting at 7Pm(I would of try to get 6pm but my brother doesn't need it)
Unlimted nights and weekends
20% Loyalty Discount
20% Business Discount

I know that I lost 80 anytime minutes but my brother only uses an average of 200 anytime minutes/month. I was planning to add a new line(s) and also get Sero. Should I first add a new line then apply for Sero? What is the best methods/steps to get all perks/discounts transfered over without losing them? Thanks.

[RChris173]

1st Line
$50.00 - 700 minutes
$5.00 - Nights @ 7PM
PCS2PCS - Free
Power Vision Access Free
15% Loyalty Discount [applied with the $50 (700mins) + $5 (N@7PM) + $15 (PV)]
----------------------------------
2nd Line
$10.00 - add a phone
$2.00 - Unlimited Text
$5.50 - Power Vision Ultimate
----------------------------------
10% Lockheed Martin Discount

With taxes applied and all of the discounts, the monthly bill is around $55.

[Wayne 1]

Okay so are you all just calling *2 and asking for this stuff outright or how are you going about it. I am about to run into my 150 rfebates and the end of my contract and have actually contemplated leaving as the service/signal from sprint is still not the best. I want to get on 2 SERO plans get earlier n/w, anf free texts, and get a good deal on 2 phone like the fusic. oh yeah and the 10% loyalty discount but am not sure about how to do all this. Are you all being really creative or do you just have to ask for this stuff?
Thanks all


I recommend you call retentions by saying cancel at the prompt with *2 and make a deal with retentions first for the phones. Try to get them free.....they are giving out a substantial number of phones. Next call employee services and ask for the sero plans. I called back and got more free stuff such as 7PM after signing up for sero. You can join a credit union and qualify for a business account which will gain you a 10% discount. Remember the sero plan offers expire on the 30th of this month.

[jumonjii]

Check wirefly and sprint for comparable phones. Sprint will match any one they sell.

Get your plan and your perks. If some perks come by going with a more expensive plan do it....then switch to sero...if you can.

[Ramacon]

Ok sprintusers. I have read a lot of your post talking about all the good deals you got from retention and customer care and kind of got jealous so I decided to used some of the information to negotiate a better plan for myself. (This might be a little long)The first thing I did last Tue was to email cust. Care and told them I am not happy with my plan and would like to get my plan switch to a sero plan I gave them a name of a fictitious cousin (with a real e-mail) who worked for sprint local office that told me about the plan. They responded with the usual gibberish about not wanting to loose me as a customer and someone will call me back within 24-48hrs. The next day a rep called me and recommended that I go to www.sprint.com/sero website to sign up and he was not able to change the plan from his end. I told him to have someone who knows how to do it call me. I didn’t hear anything so I called retention @ about 12:55am and just went off. :rant: The lady told me that she would take care of me by giving me better plan than the Sero Plan. Then she went on a roll.

Old Plan with 13 months on the 8100 and 21 months on the Treo 650 left

Treo 650 (2 months old)
Sanyo 8100
800 Shared Mins ($70)
Vision on Treo 650 ($15)
Nights at 6pm ($10)
Equip Rep. Plan ($6)
Roadside Assist ($4)
Unlimited Text (Free)
Mobile to Mobile (Free)
Emp. Discount (25%)
Total Bill after Taxes and discount $90.00

New Plan with 2 year contract.

New Treo 700 ($350)
1500 Shared Mins ($89)
Ultimate Power Vision ($15)
Nights at 6pm (Free)
Unlimited Mobile to Mobile (Free)
Unlimited Text (Free)
Roadside Assist ($4)
Equip. Rep. Plan ($6)
Emp. Discount now (25%)
Loyalty Discount (20%)
One time Courtesy Discount ($84)

New Samsung A900 (Free)
1500 Shared Mins
Second Line Free
Ultimate Power Vision (Free)
Nights at 6pm (Free)
Unlimited Mobile to Mobile ($2.5)
Unlimited Text (Free)
Equip. Rep. Plan ($6)

Approx. Total Bill after Taxes and Discount ($75.87)

I had to go through a lot to get this so I really hope I came out good. My Treo 700 was suppose to be delivered to me on Fri. so when I called to to get the Tracking # I was told it just got shipped that day and I wouldn’t get it until Mon. so I called back retention and the girl credit my account with another Treo 700 so I was able pick up one at the local sprint store 10miles away. I won’t even go into that story but all I know is for all that aggravation I went through I think I deserve another Free A900….What y’all think? :deal:
http://www.imagestation.com/picture/sraid208/pc13f5d14b0214ef29427ceb7a806edc5/ee535764.jpg

[Ramacon]

I forgot to mention I got Free Roaming on both lines too..

[bean373]

I would like to thank all of you for your priceless info....
The following is what I got so far.....

1. Phone #1
$69.99 Fair and Flexible Plan
Free A900
Free Mobile to Mobile
Free Roaming
Free Power Vision
Free Unlimited Text
15% employee discount
15% loyalty discount
$5 for night starting at 5pm

2. Phone #2
$0
Free A900
Free Mobile to Mobile
Free Roaming
Free Power Vision
Free Unlimited Text
15% employee discount
15% loyalty discount
Free night starting at 5pm

3. Phone #3
$10
Free A900
Free Mobile to Mobile
Free Roaming
Free Power Vision
Free Unlimited Text
15% employee discount
15% loyalty discount
Free night starting at 5pm

4. Phone #4
$9.99
Free A900
Free Mobile to Mobile
Free Roaming
Free Power Vision
Free Unlimited Text
15% employee discount
15% loyalty discount
Free night starting at 5pm

5. Phone #5
$0
Still using old vision phone...Waiting for contract to end...Soon
Free Mobile to Mobile
Free Roaming
Free Vision
Free Unlimited Text
15% employee discount
15% loyalty discount
Free night starting at 5pm

6. Phone #6
$10
Still using old vision phone...Waiting for contract to end
Free Mobile to Mobile
Free Roaming
Free Vision
Free Unlimited Text
15% employee discount
15% loyalty discount
Free night starting at 5pm

This might not the best deal, but what do you guys/gals think? Again I would like to thank everyone who made this possible, even the reps at retention.....

:headbang2 In less then 1.5 months I was able to get FREE A900s added to 5 out of 6 lines on my account. Do you think I'm over doing it? The last A900 phone I added, 5th one, was a little troublesome since I still had 6 more months before contract expires. I think I'll stop here since the contract on my 6th line does not have expire until 2008.

All lines have:
Free Mobile to Mobile
Free Power Vision/Picture Package
Free Unlimited Text
Free Roaming
Nights starting at 5pm
15% Loyalty Discount
15% Company Discount
*** The only exception is that the 6th line only has regular vision :indiff: ***

Let's just hope :fingers: nothings gets change on my account :)

[jumonjii]

Gads....that's crazy.

So are you gonna get us the 5pm code? :)

[RChris173]

Gads....that's crazy.

So are you gonna get us the 5pm code? :)

I want 5pm lol

[Freak4Dell]

Dang...that had to take some skill, man.

You want to help me get free PV and a free 6700?

[jumonjii]

free 6700?!?!? I don't know anyone who got that for free! LOL

[Freak4Dell]

I'm in the process of trying right now using the "T-Mobile has the MDA for free" strategy, but so far, with the 2 reps that I've talked to, I've had no luck. I've heard of people getting it for free, though it's more common to get it for $99.

Of course, the rep that I talked to today told me that Sprint had the windows version of the Treo 700.

CS: So before I transfer you to our cancellation department, you said you need a PDA phone of some type, right? It can be a Treo, right?

Me: Well, I really need a Windows device, so I think the 6700 is the only choice, unless you guys have the Treo 700.

CS: Yes, sir, we have that.

Me: The Windows version?

CS: Yup, we have that one.

Me: Um...okay, I guess I'll ask the other department about it.

[jumonjii]

walked right into that one.

[Freak4Dell]

You mean I walked into it?

I figure I can use it to my advantage and pull a little bit of the "your company pulled a bait and switch on me" crap.

I ended up saying I'll call back later to be connected to retentions because even after like 15 minutes, she was still trying to get a rep on the line. And hey, if they give me a 700p for free, I'll sell it, buy a 6700 off of Ebay, and still have about $50-100 left over. That works for me.

[laderadude]

I'm a total newbie to this, but after reading posts for the last two weeks or so, calling Sprint three times, and emailing ecare back and forth about 5 times, i got what I wanted. It may not be the best plan out there, but it what I wanted and needed.

Old phone (really old): Sanyo 8100
Old plan: $35 F&C...300 a/t mins, n&w at 7pm ($10 per month), PV ($10)

New phone: Treo 700p ($250)
New plan: $48 F&F...1000 a/t mins, n&w at 7pm (free), PV (free), 500 text msgs (free)

I was offered the 700p last week for $250, ecare saw it in my notes and said that is the best they price for that phone. This guy told me that it's $250 off the phone, not for the phone. I told