What Are Your Latest Offers From Retentions?

[its_me48]

Retention called me to follow to yesterday's call and asked if I purchased phone A900. I said no since there is no availability in my area in San Francisco. Through the frustrations with everything I agreed to the following.

Monthly Plan
1000 ATM for $40 F&C ($10 discount old grandfathered F&C $50 plan)
U/L N/W 7pm free (old plan 8pm)
U/L PV $20 plan - couldn't get discount on this (old plan Vision $10 - discounted $5)
15% Loyalty discount for life of contract (did not have it b4)
500 Text messg 30 day trial only
Total Monthly Bill $51 (savings $9)

Phone - Samsung A900
$349.99-$150 instant rebate-$120 service credit = $79.99
Since no availability - Sprint will ship for free and No activation/upgrade fee
(Savings $156 = 120 service credit and 36 fee waived)

Sprint would NOT give me U/L text mssg or any text plan for free - only 30 day trial
No Roaming plan
No M2M plan

I feel it's only a half victory since I hear others have gotten better deals incl. U/L text & M2M included, but I tried with many calls to CS, ecare and retention over 2 months..due to dropped calls on my current phone Sanyo 5300....

What do you think of the retention plan I received? Good/OK/No good????

Also - Can I get Ecare to honor $200 service credit for phone I negiotated before I talk to retention dept also?

Ecare said I was not qualified for $150 phone rebate so they gave me $200 credit when I purchase phone in-store... I have email confirmation from ecare.....

Can I get the $200 service credit now even though retention sent me the phone?

Or will they (eCare) say NO since I already received phone credit from retention?

Would love any feedback..........Could make $120 on the phone with credits...thanks in advance....

I would take what they are offering....a900 for $79 aint bad (I paid $150 and I have been with sprint for 7 years....)
Coming to the plan; take what they offer.... you can always negotiate later (that's what I did)... if you read my signature the only free I got initially, when I re-signed 2 yr agreement was $200 off on the phone and 0$ for AAP... I got the rest later, in the next 2 months (one after another).... So, I would take the offer and deal with freebies later.... as you have been reading all along, the key is PERSISTENCE.

GoodLuck !!

[mjsuh05]

I would take what they are offering....a900 for $79 aint bad (I paid $150 and I have been with sprint for 7 years....)
Coming to the plan; take what they offer.... you can always negotiate later (that's what I did)... if you read my signature the only free I got initially, when I re-signed 2 yr agreement was $200 off on the phone and 0$ for AAP... I got the rest later, in the next 2 months (one after another).... So, I would take the offer and deal with freebies later.... as you have been reading all along, the key is PERSISTENCE.

GoodLuck !!

Thanks its_me48
I took the offer and my phone should arrive sat since they are shipping it.
I have been a customer since 97. Crossing my fingers they are no bugs with my phone after software upgrades.......looking for cases and stuff now.....

By the way, I am so jealous of Korean Samsung phone users ---v840 slider is sweettttttttt...

[tbakergobuck]

I got N/W's @ 6:00 p.m. for free and they gave me a $100 service credit. I told them that they had recycled my phone number; because I had switched number and could not get the $150 off my next phone so they gave me the $100 service credit. I think that it fair. On my plan it shows N/W's at 6:00 p.m. at a charge of $10.00 but they give a credit. I did have N/W's at 7:00 p.m. for $5. I also increased my minutes from 2000 minutes to 3500. I have 5 shared lines, unlimited text on three of the phones for 2.50 or 5 bucks and of course the internet for $15. I couldn't go to the F&F because I would lose my freebies.

Have a good day!If you don't mind me asking how much total are you paying?

I just added a 5 line to my account and I screwed out my grandfathered vision on my primary line. I told the rep to not change anything to my plan and she still did. I plan on calling retention today. Is there any special number or time to call retention? I think 2000 minutes might be enough but not sure the pricing on different minute plans. I would have interenet/power vision and + either unlimited or 500 text messages on the primary line. On the second line 500 text messages. Nothing on the other 3 lines.

[tbakergobuck]

I just got offered 1500min for $90 and the 2200min for $110
Primary line
$15 for vision/picture pack
$5 for 500 text messages
$5 for nights/weekends at 7pm I think I get a 10% discount
free 2nd line
$10 for 3 line
$10 for 4 line
$10 for 5 line
20% of total

I told the rep to save the info becasue I wasn't sure what I wanted to do. I'm pretty sure both minute plans are Fair and Flex. I'm not sure if I could save more money with a regular minute plan? I have a 6700 and would like to know if there is a special vision pack I need or can I just use the $10 one? I thought about just getting the $15 vision picture pack but the 6700 doesn't have picturemail. I'm wondering if I should go ahead and get a $15 vision picturemail pack just incase I switch phones later? Can retention switch phones around on my account? I was going to ask if I could get a additional credit for my less than 14 day 6700 but forgot.

Any input would be apreciated. I would like to get this done today. :)

[MJordan23]

Is that enough minutes for 5 lines? We tried the 2500 F & F and went over so that plan did not work out for us the based plan 115 + 50 so that hurt us lost 1300 mins and paid more money...we had to go back to the 4500 F & C for $150.

[osme02]

I just got offered 1500min for $90 and the 2200min for $110
Primary line
$15 for vision/picture pack
$5 for 500 text messages
$5 for nights/weekends at 7pm I think I get a 10% discount
free 2nd line
$10 for 3 line
$10 for 4 line
$10 for 5 line
20% of total
------------------------------------
I know this does not answer your question but I just thought I would bring up a few points that might help.

-I got my 3th and 4th line for $7.99 by saying T-mobile offered extra lines for 7.99 and I was told sprint would match.
-the 7PM should be free for sure. Actually some people on this forum get 6PM for free, although I could not.
-texting is typically free for at least some lines. Sometimes they give you 500 and sometimes unlimited. I got 2 lines with unlimited, one line with 500(primary), and one line with 100, lol
-Is the 20% loyality or corp discount?

[Demented]

i dont know if my plan is any good..

550 anytime mins Family plan for $60
free vision
free 500 txt messaging
free Treo 650 even though i didnt qualify for the upgrade
25% loyalty discount

FIMF, free nights and weekends at 6 pm added thru Ecare

$0 for 2nd line
free LG 225
free vision
free 500 txt messagin
25% off loyalty discount (makes no sense to be given this if there is no charges to the line)

FIMF and free nights and weekends at 6pm added thru the same email as the primary line

[olddog]

How did u get them to give you the free vision?

[olddog]

It seems like you have a great plan! I would like one like that myself, but not due for a new contract till 7/07

[its_me48]

It seems like you have a great plan! I would like one like that myself, but not due for a new contract till 7/07

You don't have to be "under contract" to modify stuff... you can do that any time (like I did).. all they will ask is sign another 2 yr agreement from that day ...

[sleepyhollowtoo]

Is your 60/1200 F+ clear? when did you get 6pm and 15% loyalty in relation to your last resign? before, after or during?

[its_me48]

Is your 60/1200 F+ clear? when did you get 6pm and 15% loyalty in relation to your last resign? before, after or during?

It is $60 - 1200 min F&C plan.
6pm, 500 txt, 15% loyalty were all after.... a month into my agreement (initially I got $200 off for my phone, $0 for AAP and M-M).... Million pages have been devoted to "tips & tricks" for freebies in this forum. GoodLuck !!

[sleepyhollowtoo]

Ya sure, UBETCHA( that's 1 minnesotan talking to another ) for the rest of you 49staters. I'm in the midst of talking with sprint about retaining a F+C or changing plans....that's EXACTLY what I needed to know. Thank you

AND I think I've READ most of those pages. :irked: :wavey:

[its_me48]

Ya sure, UBETCHA( that's 1 minnesotan talking to another ) for the rest of you 49staters. I'm in the midst of talking with sprint about retaining a F+C or changing plans....that's EXACTLY what I needed to know. Thank you

AND I think I've READ most of those pages. :irked: :wavey:

Gotcha!!!
Where u in MN? I am in Minneapolis (Roseville to be specific)...

GoodLuck...

[itsastckup]

Man I'm so siked. I've been seeing people here get the nationwide 1000 min/month plan for $40 so I thought i should have it too. For the past couple years I've had the area-wide 1000 min/month plan for $45 which has worked for the most part, except for the few times that I been hit with traveling minutes which are $.50/min. Boy do those wrack up. So I called CS last night and told them that I was offered the nationwide plan last week but the rep talked me out of it. This week i decided it would be a good idea to get insurance on my phone but i didn't want to pay another $6/month. So my idea was to pay $5 less on my plan/month while picking up insurance on my phone for $6. That way I'm only out $1. To me nobody looses. The CS rep resisted big time for at least 20minutes saying that he couldnt find the plan that i was talking about. So i asked him if there were anyone else that could find this plan for me, he said no, everybody looks at the same thing. In the end I asked to speak to a supervisor which took another 20minutes. The supervisor quickly told me to speak to retentions who have access to what I need. He transfered me there and the retention rep was so nice. I ended up on the phone with her for about 10 minutes. So in all I spent almost an hour but I got what I needed.

$40- 1000 min nationwide
$15- power vision pack
$8- 500 text messages (shows up as $8 credit ea/month)
$5- picture pack
$5- video pack
$6- phone insurance
20% business discount

My total should be $56.80 before taxes I think, If not it should be less.

[theChosen1G]

New retention offer for a family member:

OLD 3 line shared:
2000 AT
9PM NW
PCS2PCS
grandfathered vision w/ pic mail
1 free sub
1 sub $20

Total : $120 before taxes

NEW:
1st line
1500 AT minutes
9NW
PCS2PCS
15% loyalty
FIMF

Total $42.50 before taxes

2nd and 3rd line shared no sub fee
1200 AT minutes
8PM NW
PCS2PCS
15% loyalty
FIMF

Total $51.00 before taxes

Lost
Grandfathered vision w/ pic mail

Gained
700 AT minutes
FIMF
15% loyalty

What do you guys think? Maybe I can email eCare for a vision credit? I'm going to get 7PM NW free for the lines and other than that, they're stoked about Sprint. I talked them out of switching to Verizon and said I'd talked to Sprint for them. :headbang2

Also, what is the next lowest plan for a shared retention plan?

[tsitwone]

Current plan started today:

Single Plan:
$50 - 1500 nationwide F&C
$10 - Grandfathered Vision w/ Pic Mail & Unl. SMS
$0 - 7pm Nights & Weekends
$0 - FIMF
$0 - Roaming
$0 - Mobile 2 Mobile
$6 - Equipment Prot.

Discounts: 25% Business, 10% Home Long Distance, 5% loyality

Was offered free 6pm nights on on my single plan line but was told they would have to remove roaming so i declined.

Family Plan:
$100 - 2500 Nationwide F&C
$0 - Vision on primary-line
$6 - Equipment Prot. Primary
$0 - 2nd Line
$6 - Equipment Prot. 2nd line
$5 - Vison on 2nd line
$0 - 3rd Line

Discounrts: 25% Business, 5% loyality

[Rinnegato]

NEW:
1st line
1500 AT minutes
9NW
PCS2PCS
15% loyalty
FIMF

Total $42.50 before taxes

2nd and 3rd line shared no sub fee
1200 AT minutes
8PM NW
PCS2PCS
15% loyalty
FIMF

Total $51.00 before taxes

Lost
Grandfathered vision w/ pic mail

Gained
700 AT minutes
FIMF
15% loyalty


1G, did you email eCare for this deal? Or did you have to speak directly to retentions for this?

My friend has a main line with a sub line, then a separate third line on their own plan.

Can my friend have their sub line become the sub line for line 3?

That's a good deal that you got your family there.

[theChosen1G]

1G, did you email eCare for this deal? Or did you have to speak directly to retentions for this?

My friend has a main line with a sub line, then a separate third line on their own plan.

Can my friend have their sub line become the sub line for line 3?

That's a good deal that you got your family there.

I called into retentions which transferred me into business retention. I'm not too sure about how that sub situation would work out.

I'm a bit upset though, I called in to have somethings fixed. FIMF was NOT added onto the shared plan like it was promised. That REALLY got me pissed. I'm going to email eCare and find out what can be done.

Here's what my latest debacle with retention got:

1st line:
Same as posted
FIMF was added

shared lines:
All else same except for these things below
100 free text on both for 2 yrs.
$10 vision picture pack for primary
$7.50 vision picture pack for sub

So we ended up paying $17.50 MORE for getting back what was basically the old grandfathered vision. I just realized what we lost : Free pic mail, unlimited vision, 100 text free, $5 download credit. It was a very big give and take basically. It's going to end up being more expensive when the first line upgrades to a power vision phone and has to pay for both ready link and power vision ($25 MORE). :indiff:

Is there ANYTHING to offset the costs of power vision? I'm going to try and have the 1st line converted to SERO because it makes more sense.

[thedriving]

I got the standard $40 1,000 anytime minutes, free m2m , nights weekends starting at 7 free....jp morgan chase corp. discount %27 .....$200 credit towards new a920
(so i paid $99)

my question....i tried to get retention the next day to include loyalty discount and n/w starting at 6 for no charge....told no for both.
tried ecare for same....told that corp. discount can't combine with loyalty...is this true?
also told no-go on the 6pm....
should i just keep trying?

[theChosen1G]

UPDATE!

Thank God for a good retention rep!

Got the first line on a SERO plan. They asked for employee's email address.

Took multiple calls to get it.

[Rinnegato]

UPDATE!

Thank God for a good retention rep!

Got the first line on a SERO plan. They asked for employee's email address.

Took multiple calls to get it.
Hey good job! How come you didn't try eCare to move the first line to SERO? Is it because you wanted an answer right away? Glad you were able to get your stuff situated.

[theChosen1G]

Thanks:).

Yeah, I needed an answer quick. I would have gone thru eCare but customer service is the way I got SERO before and it's the way I was comfortable getting it :).

[guam92]

1st post here. Just found this site. I thought I was the Grandmaster of Sprint CS until I saw the deals people were getting here. I've been w/ Sprint for 6 years now and never have paid more than $50 for a phone. Just got off the phone w/ retention. Here's what I got.

Samsung Blade a900 for $49.00
Samsung a920 free!

My plan is pretty generic. 3 phone lines sharing:
800 AT fair and flexible 7pm NW
Text messaging 5.00 fist 2.50 second none on the 3rd
Plus all the other stuff included w/ the family share plan for 69.99

Total price was 87.49 per month minus 25% company discount. Out the door price was: 65.62 plus tax.

One question...should I ask for a loyalty discount? Like I said we've been w/ them for going on 7 years w/ not 1 late payment.

We don't use too many minutes per month and don't do a lot of EVDO stuff (for now) so getting the deals on the phone was pretty much the big deal for me.

[wulf]

haha i was only with sprint for 2 months when i asked for it. and they gave it to me no questions

[kf4qhk]

Ok...

Here we go..

I have a buddy on the old 3500 minute plan, with 2 free AAP. He is willing to drop one, althouhg if he could keep it, it would be good.

What is the cheapest price he could get on 2000 or 2500 A/T a month, with the Free AAP, 7 p.m, Vision, and Free PCS-PCS.

Jeremy

[The SPCS Guy]

Plans offered:
all below include M to M
1500/$50 FC 9 PM NW
1200/$40 FC 9 PM NW


Is this 1200 - $40 minute plan available thru Retention? I think I just may have to switch down to thaT plan.

JE

[adamlee2001GXE]

Ok...

Here we go..

I have a buddy on the old 3500 minute plan, with 2 free AAP. He is willing to drop one, althouhg if he could keep it, it would be good.

What is the cheapest price he could get on 2000 or 2500 A/T a month, with the Free AAP, 7 p.m, Vision, and Free PCS-PCS.

Jeremy


I just came from this plan. If he qualifies.......


$100 2500 AT
Free primary vision
Nights at 8 standard- may be able to attach 7 or 6 free
Free AAP
PCS-PCS
FIMF

[tbakergobuck]

Before
$70 f/flex 800 min
$10 vision/unlimited text/picture/video mail
free 2nd line
$10 3 line
$10 4 line
$10 5 line
$5 n/w at 7pm

= $115 a month

After
$72 f/flex 1500 min 20% discount
$15 EV-DO primary line
free unlimited text messages
free n/w at 6pm

free 2 line with free vision
$2.50 for 100 text messages

$8.50 3rd line. I asked the rep to match t-moble add a lines
$8.50 4th line
$8.50 5th line

=$115

I got 700 more a/t mins + free n/w at 6pm + free vision on 2 line for the same money I was paying before. I'm not sure if I can but I forgot to put insurance on my primary line. I was going to get the 2200 plan but I think the 1500 plan will be fine. When I added my 5th line a few weeks ago I was mad because a rep changed my grand fathered vision plan but now I have a EV-DO plan and I don't have to worry about the Sprint police. lol

[theChosen1G]

Before
$70 f/flex 800 min
$10 vision/unlimited text/picture/video mail
free 2nd line
$10 3 line
$10 4 line
$10 5 line
$5 n/w at 7pm

= $115 a month

After
$72 f/flex 1500 min 20% discount
$15 EV-DO primary line
free unlimited text messages
free n/w at 6pm

free 2 line with free vision
$2.50 for 100 text messages

$8.50 3rd line. I asked the rep to match t-moble add a lines
$8.50 4th line
$8.50 5th line

=$115

I got 700 more a/t mins + free n/w at 6pm + free vision on 2 line for the same money I was paying before. I'm not sure if I can but I forgot to put insurance on my primary line. I was going to get the 2200 plan but I think the 1500 plan will be fine. When I added my 5th line a few weeks ago I was mad because a rep changed my grand fathered vision plan but now I have a EV-DO plan and I don't have to worry about the Sprint police. lol

Was this a Fair and Flexible retention plan? When I talked with retention, they only had the standard F&F and retention plans only for Free & Clear.

Nice job!

[tbakergobuck]

Was this a Fair and Flexible retention plan? When I talked with retention, they only had the standard F&F and retention plans only for Free & Clear.

Nice job!I'm pretty sure it's a Fair and Flex. I think I remember the rep saying that every additional 50 mins over my plan is a extra $5. I plan on calling and having a rep tell me my plan. I have the reps name/Id just incase any problems. It's funny because I knew that rep would be nice to me just becasue how nice she sounded when she answered the phone. :) It took around 5 calls and a few days to find the right rep. lol

Do you have to change your email for power vision? I've been having problems with my email which was a service issue but I think my email has to be all caps and all my emails/contacts are gone.

When you look at your plan on your account page on your pc is it suposed to show your exact plan with adjustments?

[James2012]

Just a FYI to everyone... I was offered today by eCare a 1500 minute plan which includes free 2nd line (they tell me $20 for 3rd+ line, which makes it sound like a Free & Clear plan) for $75. I just wish they'd make the 3rd+ lines line $10 then I'd totally jump on it.

Confirmed also that they'll let me keep all my current goodies:
FIMF free
$10 vision with $10 credit (free)
PCS-PCS free
$15 unlimited SMS with $8 credit ($7)

And they don't touch the 10% MRC discount and 18% NV discount.

[James2012]

I'm trying to figure out how you got to $72 from 20% discount should you have received the standard F&F plan...

$89.99 (1500 F&F family)
Minus 20% = $17.99
= $72...

Ok... I'm being confused by $2. I REALLY need to stop looking for a new plan because this is ridiculous. :dazed:


Was this a Fair and Flexible retention plan? When I talked with retention, they only had the standard F&F and retention plans only for Free & Clear.

Nice job!

[sjt3409]

Is there a retention plan phone number to call? I have an account w/ 3 lines. My girlfriend has her own account. I'm going to be moving my number to her account and keeping the other 2 lines separate. I was just given free 6PM n/w on my 3 lines. I'm hoping to get them to transfer this to her account when I move my number. She has been a customer 3+ years, $60+ month. Would she qualify for a good retention plan? Would do it before I move number over.

[guam92]

ok...so I've been working w/ retention the last couple of days. They are sending me 2 phones, an a900 and an a920. I'm paying only $49 for the blade and getting the a920 for free. They're also giving me 6pm n&w for free. Other than that my plan is the regular f&f family shared plan 800 min for 69.00. Minus all my discounts, plus a 3rd line, totalling close to $65-70 per month.

I've been on the phone w/ them the last 3-4 days trying to get a tracking # for my phones, but everytime I call it seems the order was either rejected by the shipping department or mistakes were found in the order and therefore rejected or incomplete.

My questions are, what does it mean when you go through the automated menus, ask for a representative and automatically get the retention (business retention) department. When I called this morning, the retention rep automatically gave me a $20 credit for my troubles (I dindn't ask for it). Would I be crossing the line in asking for more freebies? If so, what would you suggest?

[olddog]

that is a really good deal, i renewed to day and got the 6pm, but i really needed a new phone, so that's why I did it, they also gave me a 10% loyalty off the primary line. I have 3 phones also on a F&F plan, but they didnt offer me any cheap phones like that, do u think i should call back? I'm getting $150 24 month credit on the phone. But all the good phones are $300!

[guam92]

that is a really good deal, i renewed to day and got the 6pm, but i really needed a new phone, so that's why I did it, they also gave me a 10% loyalty off the primary line. I have 3 phones also on a F&F plan, but they didnt offer me any cheap phones like that, do u think i should call back? I'm getting $150 24 month credit on the phone. But all the good phones are $300!

the $150 credit is what is offered to every joe-shmoe if they complete the 2 year contract. I'd call back and ask for the retention department. Let them know what phone you're trying to get and they can work w/ you. Being that you already signed a new contract you may not have much leverage to bargain with. But...I've known retention to be very generous. Just be very polite w/ them.

[Demented]

ok...so I've been working w/ retention the last couple of days. They are sending me 2 phones, an a900 and an a920. I'm paying only $49 for the blade and getting the a920 for free. They're also giving me 6pm n&w for free. Other than that my plan is the regular f&f family shared plan 800 min for 69.00. Minus all my discounts, plus a 3rd line, totalling close to $65-70 per month.

I've been on the phone w/ them the last 3-4 days trying to get a tracking # for my phones, but everytime I call it seems the order was either rejected by the shipping department or mistakes were found in the order and therefore rejected or incomplete.

My questions are, what does it mean when you go through the automated menus, ask for a representative and automatically get the retention (business retention) department. When I called this morning, the retention rep automatically gave me a $20 credit for my troubles (I dindn't ask for it). Would I be crossing the line in asking for more freebies? If so, what would you suggest?


I know what you're going thru...i'm in the same situation. I called to have my Treo 650 returned and so i can order the PPC-6700 last monday, then after 3 days...i called back to find out that my order was rejected for some reason. The rep. that i talked to on Thursday said i had to pay full price for the PPC-6700 then i would get the credit back when i return the Treo 650. On Saturday i called to check the status of the phone, to my surprise the CC rep told me that the order has been rejected. I was pissed since i was charged $600 and they reject the order. So he finally cleared it up and made sure the order was processed properly and also gave me a A920 for free on my 2nd line. i called today to check the status of both phones and "shipping and tracking dept" said that the order should ship tonight and i can call to get the tracking number around 10 PST. My suggestion to anyone that is promised a phone or any phone accessories is to make sure you get an order number.

[olddog]

did i mention I was only 9 months into a 2 year plan? and the phone was replaced in November 05? I will happy with what I get, but I can try to get more later. I'm pretty good at that. I did have the free 500 texts on each line,but i went back to the $5/2.50 unlimited on the first 2 lines.

[guam92]

Spoke w/ retention again after 6 days of having to have my phone re-ordered for one reason or another. (it kept getting rejected) Then yesterday they sent one of the phones I ordered to my old address. So last night I told them to scratch the whole deal and cancel everything. This is what they offered me: (and I accepted)

1000 AT minutes
Includes 2 lines
3rd line $10
500 text messaging on all 3 lines
7pm N&W free

All for $50 for the first 2 lines and $10 for the 3rd
$60 total minus a 25% employee/USAA discount
Total before taxes = 45.00
(I was paying $55 AFTER taxes for 2 lines at 750 AT minutes)

Not to mention I got a Blade a900 for 49.00 and a free a920 during the original retention call.

The 920 came in yesterday and the 900 is "out for delivery" according to UPS. I just have to figure which one I'm going to keep for myself.

[Touchless21]

Spoke w/ retention again after 6 days of having to have my phone re-ordered for one reason or another. (it kept getting rejected) Then yesterday they sent one of the phones I ordered to my old address. So last night I told them to scratch the whole deal and cancel everything. This is what they offered me: (and I accepted)

1000 AT minutes
Includes 2 lines
3rd line $10
500 text messaging on all 3 lines
7pm N&W free

All for $50 for the first 2 lines and $10 for the 3rd
$60 total minus a 25% employee/USAA discount
Total before taxes = 45.00
(I was paying $55 AFTER taxes for 2 lines at 750 AT minutes)

Not to mention I got a Blade a900 for 49.00 and a free a920 during the original retention call.

The 920 came in yesterday and the 900 is "out for delivery" according to UPS. I just have to figure which one I'm going to keep for myself.

Im out of my contract, do you think if I signed a new one I could get a BLADE for 49.00 like that? How did you do it, or how would I go about doing it? I really want 2, 1 for an existing line and then I want to add another line.

[adamlee2001GXE]

Im out of my contract, do you think if I signed a new one I could get a BLADE for 49.00 like that? How did you do it, or how would I go about doing it? I really want 2, 1 for an existing line and then I want to add another line.


Touchless,

Hate to say it but you are dreaming. you might be able to get a blade for $99. I am a very very preferred customer and I got one for $99. 349- $150 for another 2 yr renewal HUP. He also knocked off $100 more to bring it to $99. As for the additional line dunno, but good luck!

[guam92]

Touchless,

Hate to say it but you are dreaming. you might be able to get a blade for $99. I am a very very preferred customer and I got one for $99. 349- $150 for another 2 yr renewal HUP. He also knocked off $100 more to bring it to $99. As for the additional line dunno, but good luck!

Got mine (a900) for $49, plus an additional line added w/ the a920. Paying $10 for the line and got the a920 free. I guess I'm a very, very, VERY preferred customer. :strong:

[guam92]

touchless,
I called in saying I wanted to cancel my service and was willing to pay the early termination fee. When retention got on the phone, they asked my why. I told them my job had a deal w/ Verizon where I could get a Razr for $49. The rep put me on hold for a minute and came back and asked me if she could give me the phone for $49 would I stay w/ sprint. I also told her I wanted to add a line. They gave me a cheap camera phone. I didn't want to push my luck so I took it. The next day I called in to check on my order and found out it wasn't complete/ordered correctly. After some chit chat and a little charm I told her I really needed bluetooth, so after a little coaxing she gave me the a920...FREE. Pretty cut and dry. I didn't get the plan that I mentioned above until they kept screwing my order up.

If you want 2 Blades, I'd just ask them. If you're account is in good standing, I believe retention can do ANYTHING. Someone once told me..."asking is free". Good luck.

[Touchless21]

When talking to Retention do you do the *2 and say cancel or do you ask to be transferred to Retention?

[guam92]

I tell the *2 rep that I want to cancel and then get transferred to retention. But from what I'm reading here, I guess saying cancel works just as well...if not faster.

[DJOMNI]

Touchless,

Hate to say it but you are dreaming. you might be able to get a blade for $99. I am a very very preferred customer and I got one for $99. 349- $150 for another 2 yr renewal HUP. He also knocked off $100 more to bring it to $99. As for the additional line dunno, but good luck!

Maybe you aren't as preferred as you thought OR you didn't get a generous rep. And you probably didnt dial the Select Services Dept directly. I called to set up my folks on a new contract.. He offered:

2 blades for 49.99 each ...I countered with 2 8300's because samsung sucks he accepted 2 8300's for 35.99 each $40.00 for 1200 mins N&W at 7pm no charge for 2nd line, on both phones unlimited vision with pic mail, unlimited text on the secondary 500 msgs on the primary(via credits that cancel out the charges for text and vision every month)..10% monthly loyalty credit on both lines IN ADDITION to the NVP discount of 25%..THEN he asked me about my account and asked if i wanted free vision with pic and video mail and 500 texts a month at no charge...SO MAYBE YOU JUST DIDNT GET AS LUCKY AS US..I also have been with sprint since their inception and never made a late payment. I've only paid for a phone once with Sprint...back when sony made the click wheel phones and it was called Sprint Spectrum...so maybe that gets me some clout..and I never threaten to cancel..I just say hey cingular offered me this (make up your own offer) and be upfront..i said what do you have to offer to keep me. And you can get even more extras piled on if you wait a few days and contact E-care..i just got a reply back from them offering me an additional 5.00 off each line for renewing ..all I did was email them asking for a loyalty discount IN ADDITION to what I already got...you just gotta know how to work it man.

[itsastckup]

After reading the last few posts, I feel so cheated paying $300 after taxes for my 1 blade phone. Although I did only sign a 1 year agreement, not 2 like most of you. I did this because I want a new phone every year. It used to be every 18months you were eligible for rebates now its 24months. As long as I keep agreeing to 1 year agreements I can get a new phone but I only get $75 dollars off. Next year I'm going to aim for the full $150 for a 1 year agreement.

[guam92]

djomni...sounds like a great deal!...is the select services dept different than retention?

[Touchless21]

I think my plan and phone is just too good to get 2 blade's for 50 bucks each.
I really would like to add a line and exchange my Treo 600 (secondary phone) with a new phone. Both phones being the BLADE but:

1st: I have 5 lines, 2 that I personally use, 4 of them under contract. The line not under contract has 1150 minutes, Power Vision, 500 free text messages, free PCS to PCS, all for 50$ + 15$ = 65$. If I tell them to cancel the line not under contract because I can get 2 RAZRs with another company, they'll just see all my free stuff on that line and say, "You'll have to give up PCS to PCS, etc."

2nd: Remember my main goal is to get the phones, not a better plan, therefore it would be very hard for them to give me a better plan because of the one I have already, then give me the phones. The phones are pretty much a derivative of getting a better plan, a better plan which I don't need.

3rd: I could threaten to cancel all 5 line but remember, 4 are under contract, which means 600$ in ETF. They would laugh at me and say ok unless I told them the other company offered me unlimited minutes for free.

EDIT: Forgot to mention, I have a PPC 6700 on the line not under contract.

[chillywilly]

Just got off the phone with rentention. Was offered the following:

Plan - see sig
15% off all lines
Free Vision and Unlim SMS on line two
Free Vision on line three

It's not as much as what others are getting here, but I was pretty happy about it since it now brings my bill each month to just over $100.

My bill was $105 + taxes for a long until last Sept when I added Picture Mail to line two. That added $7.50 a month. Then adding that took away the unlimited SMS that was on that phone from the start. That incurred another $7.50.

So today's rentiontion offer took my total bill down to $89.25 + taxes, leaving my plan intact. I didn't mind the re-sign I had to do on all 3 lines for that kind of savings.

[rocoloca]

ok-- so i just got off the phone with sprint and basically just wanted a new (free!) phone and a couple of freebies. i am out of contract (and have been for some time) and have been a good customer with sprint for the past 7 years or so. here is what i got...

* $200 credit for new phone with 2yr agreement (still paying 99 for the a920)
* $30 for 450 a/t mins
* $15 for power vision, pics pack (upgraded from old vision to include tv)
* free $8 for 500 texts, $8 credited back
* free pcs to pcs mins
* free 8pm n/w mins (from previous retention plan, should i have asked for 6/7?)
* 5% off - loyalty
* All in all: about $43 before taxes

i guess what i'd like to know is-- could i have gotten a better deal on vision? or could i expect a better refund on a new phone? a higher loyalty discount? i don't really need more minutes, and i think i have a base-price plan so i didn't want to upgrade to more minutes if it means paying more every month-- and as stated above i had hoped to get the phone for free.

any thoughts?

[redmaxx]

You should have gotten 7pm N&W minutes free since that is what they are offering now to new customers.

[rocoloca]

i will email ecare about it and see what they can do, or call back when i activate the new phone. do you think there is a way i could have gotten the phone for free or less than 99 though? i see that people got the blade for $49 on here... and that is the newer/more expensive phone....

[IndyCanard]

If you look at my signature, you can see I have a pretty good plan. Although I had to pay $100 ea for the A920's and $200 for the A900, I think my plan will get me there.

My fear with my plan is that when my contract expires in 2 years, my 500 SMS, 7PM N&W and Vision Access recurring credits will disappear, along with my $20 monthly credit.
Now I am only paying only $30 + tax, but I could me paying about $75 +tax if I keep all the add ons.

I would like to get some of the add ons to be added as free instead of to be charged and credited back so I do not get hit when my recurring credits stop. Anyone know if that is do-able?

Also, I was told I was getting $48 1200 min Free and Clear. When my bill arrived, it was $60. They gave me $15 recurring to cover the shortfall. Is there a $48 1200 minute Free and Clear?? The last rep said NO. I would rather get a hard coded $48 plan than a $60 with 2 yr recurring credits. Any help here??

[laureltn]

Sorry for the length of this. I just need to know if I'm worried about nothing and should relax. I really like and trust the rep I'm working with now but I read things here about accounts being audited, etc., and it really makes me nervous.

Her'es the story: I began working with Account Services when I called March 27th to cancel my lines and get SERO through the webpage and Inphonics. (Had a valid employee referral, cell number, email addy, but never could manage to get my numbers just moved over.) When I said "cancel" I ended up with account services, and the rep who answered the call worked for a very, very long time to try to get it to happen for me. When he came back he said he still would not be able to transfer my lines to SERO, but he said he could offer me a plan that he felt was as good or better. When he told me what it included, I was floored. Three lines, all netting at $35 p/m. All were 1000 a/t free ld, free roaming, free m2m, n/w @ 6, power vision with unlimited picture mail, unlimited text. on my primary i would also get 180 recurring courtesy minutes the life of the contract. Well, needless to say I was elated and had him sign me up on the spot! But then when the plan showed up on my web account, it was a full-scale mess. He had given me his id number and so I called back, said "cancel" and got to account services again. Unfortunately, this rep was from an outsource center in Sacramento, so they were unable to email him to contact me. As a result, I started to work with the rep who took the call. He said he would work with me and get it done. We went over it all and he was really nice and courteous. I asked him pointblank if the codes existed to get this done and he said not to worry, they did and they would take care of me.

We spoke a few more times since, with the last call just a few minutes ago. I trust him to be honest and that he intends to take care of me if he can, but i'm worried that i may end up not getting what we discussed -- which ended up not what I was originally promised, despite his best efforts. He said he'd worked on the account for hours off and on, but the codes currently DO NOT exist to give me free powervision (all three new phones I ordered and activated are EDVO based on what I was expecting). However, he gave me regular vision with unlimited picture pack. I asked him if they would audit me and force me up to PV. If so, that would amount to $1100 over the life of the plan. He assured me if anything happened to call him.

He worked so hard and said he pulled every string in the book to give me a really good plan. I didn't want to act or sound ungrateful, because I know he's tried hard and the plan I have is a good plan if the vision will work at EVDO speeds (isn't it suposed to anyway?) and I don't get hit with extra charges. BUT I am so worried that the PV problem will come back and bite me in the butt and my special rep will be helpless to do anything about it.

The plan as it stands now is: 3 lines, all identical. 1000 at, free ld, free roam, FIMF, n/w @7 (he coldln't get 6 to work with the other codes), free m2m, Free regular vision with picture pack, unlimited text. with a 15% loyalty discount, the lines will net out at $34 each, which is right about what I was promised initially. I didn't get 6 but I got FIMF so that seems more than fair. The 180 minutes didn't happen (he said it wouldn't fit with the plan?) but hopefully again with FIMF would help offset it. The only thing I'm really worried about is power.

Do I just need to have faith and enjoy my new plan?

[He123321]

I just got a new family plan thru retention, and I'm very happy with the end results.

800 Fair & Flexible family plan

Free nights starting at 7pm, but it expires at the end of the contract. :irked:

$300 off 2 a900 :clap:

P.V. $15 on primary, and $7.50 on secondary :headbang2

Free 500 sms on primary (wife does not text), but it also expires at the end of the contract. :irked:

$12 for insurance on both phones, which is the normal price. :lol:

I still keep my discounts. :music:

I will see 9 years with Sprint now. :fingers: :p

P.S. For all of the S.U. members running around with all of those freebies, get ready for some pain. :bang: They do expire at the end of your contracts.

[SWATSpyder]

My two year agreement is about to end in may. I currently have this plan:
PCS Free & Clear Plan
* $40.00 PCS Free & Clear Plan
* Minutes Shared Between 3 Phones
* 500 Anytime Minutes
* U/L Night and Weekend 7PM ($5.00)
* PCS To PCS ($0.00)
* U/L TEXT Main Line ($10.00)
* Sprint PCS Free & Clear America "no roaming" ($5.00)
* 2nd AND 3rd Lines are ($20.00) Each

My bill is currently $126 dollars on average after taxes, about $103 dollars before taxes. I am looking to get something like this...

* 750-1000 Anytime Minutes
* U/L Night and Weekend 6PM (Free)
* PCS To PCS $0.00
* U/L TEXT Main Line (Free) 2nd/3rd 500 Text (Free)
* Sprint PCS Free & Clear America "no roaming" (Free)
* Sprint Power Vision Main Line (Free - $15.00) "For Ultimate Pack"
* Discount On Entire Bill
* 2nd Line (Free) 3rd Line (Free - $10.00)

If You know some way to get something like this and have the bill at around $60 - $80 dollars before taxes, please I would love to know how, sprint is the best service I know of but it is just very expensive.

[SangYuP]

I finally got a decent retention plan...please let me know if this is good!

1000 anytime minutes

$0 - AAP (1 new phone)

7pm night time minutes

5% loyalty discount (the rep tried to add 20%, but it wouldn't take it, it would take only 5%)

FIMF

$300 credit for TWO sanyo 2300


all for $50/month

[Malibu]

VISION IS FREE ON ALL OF MY PHONES..and it includes READY LINK

I also have the vision that inclues 100 SMS on all of my phones, but pay $2.50 for one of them for U/L sms

each lines also has 120 extra minutes each month

CHECK MY SIG

wow! That's cool you got Vision for free! I wished I could get that! However I just asked for 6pm N&W for the same rate that I pay for the 7pm N&W....they gave it to me but I had to sign another 2 year deal with them. So maybe by the summer of '07 I can see if they will throw in Vision for free.

[geniusiknowit]

I called and immediately asked to speak to the retention dept.
I pointed out the rebates they offer new customers on the a900 and the rebates verizon offers on their razr.
Here's what I got after 3 phone calls and 2 1/2 hours on the phone.

For signing a 2-year contract:
A900 for $75 ($200 rebate + $75 rebate for completion of 2-year contract)
1000 minutes Fair & Flexible
Unlimited Text messaging
Unlimited Nights & Weekends, start at 6pm
Nationwide Long Distance
No roaming charges

Price: $40/month
:deal:


Maybe he was just blowing smoke up my ass, but the last guy I spoke to said that the first person I spoke to gave me too much for free, although he ended up giving me a little bit more because the 2nd person I spoke to screwed up. Also, I spoke to someone monday to activate the phone, and that person offered me an additional %15 off, although she seemed stupid and confused, so I doubt that will get put through. I haven't gotten a statement yet, but the last guy I spoke to said it's going to show a bunch of charges, and then a bunch of credits every month. I expect the first 3 bills I get will be screwed up. That's my major complaint with sprint. Their billing dept always screws up anytime there is a change in your plan.

[Soybeans]

Haven't posted in forever, but I'm back :)

I just wanted to make sure my offer is possible... seems a little unreal. I'm going to call back tomorrow to make sure again.

2200 F&F
7pm N/W
PCS to PCS
Unlimited Txt Msgs
GF Vision
GF Insuran.
4 lines
250 off per phone (ordered 3 a900's other line will use old phone)

All for $42.50 a month....

Out of pocket was $297

The phone deal seems typical, but isn't that kinda cheap for the plan? The first time I called I was only offered 109 + 10 + 10 x 25% discount for the same plan... this time I get a big difference with the plan.... just being a little skeptical.

[toosexyforyou]

Haven't posted in forever, but I'm back :)

I just wanted to make sure my offer is possible... seems a little unreal. I'm going to call back tomorrow to make sure again.

2200 F&F
7pm N/W
PCS to PCS
Unlimited Txt Msgs
GF Vision
GF Insuran.
4 lines
250 off per phone (ordered 3 a900's other line will use old phone)

All for $42.50 a month....

Out of pocket was $297

The phone deal seems typical, but isn't that kinda cheap for the plan? The first time I called I was only offered 109 + 10 + 10 x 25% discount for the same plan... this time I get a big difference with the plan.... just being a little skeptical.

man you got a better plan and deal than me for my phones...i got 3 a900's for aroung 100 a piece...and you have a lot more mintues than me... what is GF vision? and GF Insuran?

[toosexyforyou]

I finally got a decent retention plan...please let me know if this is good!

1000 anytime minutes

$0 - AAP (1 new phone)

7pm night time minutes

5% loyalty discount (the rep tried to add 20%, but it wouldn't take it, it would take only 5%)

FIMF

$300 credit for TWO sanyo 2300


all for $50/month



can someone tell me what FIMF and AAP is.. and if i can get it as well hehe

[MJordan23]

can someone tell me what FIMF and AAP is.. and if i can get it as well hehe
FIMF=first incoming minute free
AAP= Add a phone

[toosexyforyou]

FIMF=first incoming minute free
AAP= Add a phone


ok so correct me if i am wrong... if i have FIMF, then on a 10 min phone call, i will be using only 9 mins? and if thats true.. then if my phone call is under 1 minute, its totally free?

another question.... is there free outgoing minute free? FOMF? hehe

[Dan]

ok so correct me if i am wrong... if i have FIMF, then on a 10 min phone call, i will be using only 9 mins? and if thats true.. then if my phone call is under 1 minute, its totally free?

another question.... is there free outgoing minute free? FOMF? hehe


FIMF makes all 1st minutes free, anytime, night/weekend/ mobile to mobile. Obviously the only ones you pay for are AT so its all that matters! Like many features, FIMF is NOT for calls during a roaming connection. With FIMF if your call is inder one minute it is totally free with that exclusion.


No, they do not have FOMF and never did / will im sure!

FIMF is a very old option that sprint had about 8 years ago. Most people that get it have been long term customers!

[toosexyforyou]

FIMF makes all 1st minutes free, anytime, night/weekend/ mobile to mobile. Obviously the only ones you pay for are AT so its all that matters! Like many features, FIMF is NOT for calls during a roaming connection. With FIMF if your call is inder one minute it is totally free with that exclusion.


No, they do not have FOMF and never did / will im sure!

FIMF is a very old option that sprint had about 8 years ago. Most people that get it have been long term customers!

so if i called sprint and asked them to give me FIMF they couldnt even if they wantd to?

[Soybeans]

I knew it was too good to be true, I call back today and find out they set up me up for the 109 2200 min plan + 10 + 10 w/ no discount, and my phones aren't even ordered. :irked:

I have a 100 service credit and 750 credit on my account for phones, don't know what the 100 one is for though, if it was reoccuring then it would make more sense, but the 42.50 I still have no idea where they got it from.

Guess I'll just try calling back again.... back to square one. Is there anyway I can contact the rep that gave me the wrong plan in the first place?

[jayhuffdaddy]

Check my signature
I emailed ecare looking for a loyalty discount and the response I got back was this:

Dear Jason,

Thank you for contacting Sprint together with Nextel. I will be happy
to assist you regarding the Loyalty Discounts.

On the account, I noticed that you already getting the benefit of the
following free options:

1. Free 7pm option(-$10)
2. Free Unlimited text messaging option(-$8.00 credit)
3. Free Unlimited Vision pack(-$10.00)
4. Free Mobile to Mobile option(-$5.00)
5. 25% Sears Roebuck Employee Discount.


The account is currently not eligible for any further promotional
offers. Once it becomes eligible, I will be more than happy to inform
you of it.

Thank you for emailing us. We appreciate your relationship with us, and
look forward to serving you in the future.

Alexy
Business E-Care
Sprint together with Nextel
"Where our customers come first!"


Well I did not know that my internet was free so I called Sprint and they transferred me to retentions department and I said that I have this in email form and they went ahead and added free internet for 2 years. Guess its better than the loyalty discount.

[He123321]

Fair & Flexible family plan of $69.99
- M2M
- 16% corp discount
- 5% loyalty discount

Line 1
- Insurance = $6
- Nights starting at 7pm = Free
- 500 sms = Free
- Power Vision = $15

Line 2
- Insurance = $6
- Nights starting at 7pm = Free
- GF'ed Vision that includes 100 sms, and $10 download credit every month = $7.50

Very happy with my plan.

[toosexyforyou]

Fair & Flexible family plan of $69.99
- M2M
- 16% corp discount
- 5% loyalty discount

Line 1
- Insurance = $6
- Nights starting at 7pm = Free
- 500 sms = Free
- Power Vision = $15

Line 2
- Insurance = $6
- Nights starting at 7pm = Free
- GF'ed Vision that includes 100 sms, and $10 download credit every month = $7.50

Very happy with my plan.


so how much do you pay a month?

[Peddler999]

Original Message Follows:
------------------------
================================================== ===========
Customer Name:
Sprint PCS Phone Number: 516XXXXXXX
Account Number: 000XXXXXXX
Form: Ask A Question-Manage
Topic: Pricing
================================================== ===========
Question: Question: I've sent emails but no response so I assume you
aren' getting
them.

I'd like to take all three phones on my account and combine them to
share a common bucket of minutes

I need approx 1600-1700 minutes. I'd like 6PM nights and weekends and
also long distance.

I'd like to get vision on my phone only but not essential.

I'd be willing to sign a new 2 year committment, but I need new phones.
I'd like to but the A900 since the competition is selling the Razor for
$49.00. Ive been a 10 year customer. What can Sprint offer me. Thank
you

Currently paying PM,
Line 1 1000 min + 300 bonus, 3000 nights, 8PM, 500 m2m, Long Distance $50.00
Line 2 300 min + 150 bonus, 2000 nights, 8PM, 500 m2m, Long Distance $30.00
Line 3 50 minutes, 500 nights weekends, 8PM, No Long distance $10.00





Dear Frank,

Thank you for contacting Sprint together with Nextel. I will be happy
to assist you regarding the service plan and the new phones.

I suggest you to opt for the new PCS Fair and Flexible plan for
families. Some of our customers were finding that their call
expectations could not be predicted or pre-determined; therefore, many
months their talk-time would exceed their allowed talk-time, putting a
heavy burden on their bills.

For such customers, whose usage pattern is unpredictable, we have
created the new PCS Fair and Flexible Plan America for families. With
this plan, these special customers can now receive discounted rates on
their extra usage.

The benefits of the new plan are:

1. 1500 Anytime Minutes for a minimum monthly fee of $89.99.
2. Unlimited Night & Weekend Minutes
3. All minutes include Long Distance.
4. Roaming minutes included.
5. Unlimited Mobile to Mobile minutes included.

The plan provides you with the initial 1500 monthly Anytime Minutes and
gets automatically adjusted as your usage increases:

1. 1501 to 1550 Anytime Minutes - with every 50-minutes increment, there
is a charge of $5.00. The total charge for this tier is $5.00.

2. 1551 to 1600 Anytime Minutes - with every 50-minutes increment, there
is a charge of $5.00. The total charge for this tier is $10.00.

3. Likewise up to 2000 & above 2000 - additional Anytime Minute is
$0.10/minute.

Some of the requirements of the new plan are as follows:

1. Participation in the new two-year PCS Advantage Agreement.

2. The new plan will be made effective the start day of the bill cycle.
Your next bill cycle start date is April 24, 2006.

To view the plan details, please click on the hyperlink:

http://www1.sprintpcs.com/explore/coverage/NewZipCode.jsp

The Monthly Service Charges for the additional subscriptions on this
service plan, is as under:

1. Charges for the first subscription is $0.00;

2. Charges for the 3 to 5 subscriptions is $10.00;

If you wish to make the changes please confirm. I will be glad to make
the necessary changes to the account.

You may also view and change your current service plan by logging on to http://www.sprint.com,
select My PCS Wireless in the Manage accounts drop down. Enter your PCS
phone number and password and click 'Log In'.

1. Go to the "My Plan" section and click on the "Change plans"
hyperlink.
2. Select the service plan of your choice and click on "Continue"
button.
3. To change your service plan you need to sign up for a new one-year
or two-year PCS Advantage Agreement.

Yes, you can get the PCS Vision pack added to the account. The monthly
service charge of this pack is $15.00.

If this pack is added on the primary phone, it can be added to the
secondary phones for a monthly service charge of $7.50.

The 6:00 PM Night and Weekend minutes option can also be added on the
account. The monthly service charge of this service is $10.00.

I offer you 6PM Night and Weekend minutes option for free with the plan
change.

So this service will end up in saving $240 in two-year term.

You can add any option to your service plan through our Web site by
following the steps given below:

1. Log on to http://www.sprint.com, select My PCS Wireless in the Manage
accounts drop down.
2. Enter your PCS Phone Number and password and click 'Log In'
3. Click on the 'Plan details' [middle right section] under the 'My
Plan' section of the Welcome page
4.Click on the option that you wish to add
5. Then, click on the 'Add' under the 'Sign me up!' [right hand side].

About the new phones, the phones will qualify for the rebate under the
handset upgrade offer as under:

- The PCS Phone number 516-XXX-XXXX qualifies for the rebate of $150.00.

- The PCS Phone number 516-XXX-XXXX will qualify for the rebate of
$150.00 as on May 18, 2006.

- The PCS Phone number 516-XXX-XXXX will qualify for the rebate of
$150.00 as on November 16, 2007.

All you need to do is visit the nearest Sprint Store and our store
representative will be glad to assist you in choosing your new PCS
Phone.

The address of the nearest Sprint store is:

Sprint Store
62 Veterans Memorial Highway
Commack, NY 11725
(631) 462-3220

Alternatively click on this hyperlink to find the nearest Sprint Store:

http://www.sprintstorelocator.com

Some of the requirements of this promotional offer are:

? Participation in a new PCS Subscriber Agreement.
? Purchase and activation of the new PCS Phone should be done at the
Sprint Store.
? In case the new PCS Phone has the Vision feature, simply choose a PCS
Vision option with your existing service plan.

The regular price of the Samsung A900 is $349.99. So this phone will
cost you the price, after deducting the rebate.

We thank you for contacting us.

Saul
Business E-Care
Sprint together with Nextel
"Where our customers come first!"





I got offered NOTHING. Been with them for 10 years. Never EVER got a free phone. Paid for every single one so far. Paid religiously on time. GOT CRAP offer. No phones are under contract, by the way.

Any suiggestions???

Thanks
Frank

[nancito]

Hi,

I posted this in the e-care thread, but I think it may be better suited here:

Hey folks, I was reading through this thread, so I decided to post what I got as a retention plan. I just called and told them that my contract was up and I was happy with the service and wanted to renegotiate the old retention plan that I had. Note that some of my plan was done via retention, other portions were done throug e-care.

$59.99 (includes $10 vision) - 23% corp discount - 10% loyalty
1500 Anytime minutes, free & clear
PCS2PCS
7PM N/W
America Roaming (free via ecare)
500 SMS (free via ecare)
FIMF (carryover from my previous retention plan)
Vision

Does anyone have a retention plan with 6PM nights for free? Also, out of curiosity, has anyone gotten readylink for free?

[laureltn]

Original Message Follows:

I got offered NOTHING. Been with them for 10 years. Never EVER got a free phone. Paid for every single one so far. Paid religiously on time. GOT CRAP offer. No phones are under contract, by the way.

Any suiggestions???

Thanks
Frank


Frank:

I am sure not an expert but I've just gone through plan negotiations. Here's two options for you, but there's probably a lot more!

1. Do you know anybody in your local sprint store who would refer you for SERO? (if you are unfamiliar with what SERO is search for the threads to learn about it) If it's still available in your area and you're willing to risk losing your phone numbers, that's an option. I had one rep tell me to go ahead and sign up for SERO with new numbers and port my existing ones over -- but I decided I'd give them up and start fresh just to be sure nothing went wrong. I called *2 and said CANCEL and ended up in account services (aka retention). I told the rep what I was calling to do and he offered me a killer plan -- better than SERO.

Which leades me to option 2: Call *2 and say cancel to get to account services. It seems you'll have a better chance at getting a plan and phones you are happy with by talking to a live person rather than going back and forth with Ecare, but I could be wrong. However, I've had serious problems getting what I was offered on the phone to actually materialize in my plan so be sure you get the rep's name and ID in case you have problems. I also knew clearly what I wanted. I knew the details of the SERO plan and the cost. He worked to match or beat the features at the same price. Know what you want and what you want to pay for it and maybe the rep can come up with something that will make you very happy!

Good luck!

[Peddler999]

Laureltn:

I appreciate your thoughts. Ther SERO plan may be out of the question for me.
Two lines have phone numbers that CAN NOT be changed. My phone has had the same number for 12 years. The second one is going on 7 years.

But your thoughts may be right with option 2. I spoke to someone in retensions about a month ago and they gave me what APPPEARED to be a decent deal at the time, yet othjer people talked of much better deals.

They offered me 1500 shared min for my three lines, 7PM nights, m2m, Long distance for $75.00. $99.00 each A900 phone if I committed right there on the spot. The monthly plan was $75.00 or if I needed more minutes $100.00 for 2000 minutes. They would not at the time offer any loyalty discount, yet Ecare in a different eamil said they'd give me 15%. Two weeks later a different ecare person said they would give me 6PM nights. Would love to try and get the different offers combined to just make this happen and get new phones and be done with it. If anyone with Sprint is reading and you get any credit for making a deal, BY ALL MEANS contact me.

I might have to call back and GRAVEL.

Thank you
Frank

[laureltn]

Frank:

There seems to be an element of karma and random dumb luck to some of this stuff. :) Many people got SERO without losing their numbers almost painlessly. I suppose you shouldn't rule that out as an option and especially if you have a valid referral person it can't hurt to A-S-K. As for the plan, look for things to make the pot sweeter and ask for them. All the rep can say is no. Maybe a rep here can give you a good gauge of what's reasonable and what is approaching shoot the moon status. I do know the key to everything is stay friendly, polite, and if it's really not what you want tell them you'll think about it and call back. Eventually one of you will wear down and a deal with be struck.

Again good luck and let us know how you make out.

[Peddler999]

I've been in the local store because they had to swap my heandset under warranty. I pay for the protection. Because my phone is a sanyo 6400, it is usually a big conversation since I LOVE the phone. I know some of the people in the stores since they had to swap the phone like 4 times within 3 weeks because the reman phones were on pice of junk after another. Not I got one that works PERFECT. Should I ask one of the people that I've had some polite chit chats?? How exactly do I bring it up??

Thanks all. I found this site by accident and I was trolling for a few weeks. Figured today was as goo a time as any to become a member.

I hope that ultimately I'll be able to contribute to this forum as I do on some others.

Thanks again

Frank

[guam92]

Frank,

Call back and get w/ retention. Make a list of what you want and tell them that another company is offering you the same deal. You may have to adjust the pricing to make it sound realistic. Retention has the power to offer you a lot more than what you would think. It's getting it out of them that's the trick. Everytime I thought I was pushing the envelope w/ them, they gave me what I was asking for, wheather it be a free $300 phone or a better plan. Case in point was last month when they gave me a free a920 and a a900 for $49. I told them my job had an agreement w/ Verizon where I could get the Razzr for $49 and then I added a line and got the a920 for free. If they pull your bluff, tell them you still want to cancel, but make it effective on your next billing cycle. Your reason being, is that you don't want to mess up your budget and you need time to get your #'s ported and what-not. This will give you time to cool down and call back later to see if someone will give you a better deal. If not, and you really don't want to cancel, you can back out and continue on w/ your current plan. Also, maybe when they see that your serious about canceling they might pull some tricks out of their hat. This strategy has worked several times for me. Just remember to be very polite, but firm. Good luck!

[Peddler999]

Thanks for your input Guam92

Frank

[laureltn]

I've been in the local store because they had to swap my heandset under warranty. I pay for the protection. Because my phone is a sanyo 6400, it is usually a big conversation since I LOVE the phone. I know some of the people in the stores since they had to swap the phone like 4 times within 3 weeks because the reman phones were on pice of junk after another. Not I got one that works PERFECT. Should I ask one of the people that I've had some polite chit chats?? How exactly do I bring it up??

Thanks all. I found this site by accident and I was trolling for a few weeks. Figured today was as goo a time as any to become a member.

I hope that ultimately I'll be able to contribute to this forum as I do on some others.

Thanks again

Frank

Frank:

if you do want to see if somebody in your local store could refer you to SERO, just ask one of the reps that you know well if they've heard of it and if anybody there would be willing to refer you for it. Now, you may not be able to get anybody to give you SERO with your existing numbers anyway; but if you qualify to get SERO it may help with the retention offer since SERO is a fabulous plan.

It can be frustrating when somebody on this board reports emailing Ecare once and they get everything they ask for and more while you can't get to first base, it seems. (I've also heard weekdays are better than weekends for negotiations but that may be urban legend.)

again, good luck.
L

[darien77]

I just called and threatened to go to T-mobile. here are the details

Old Plan:
300 anytime minutes - $30
free n/w at 9pm
Vision - $10
Voice activation - $5
total $45 plus tax/fees

New Plan:
1000 anytime minutes - $40
free n/w starting at 8pm
free 500 text messages
Vision - $10
5% off monthly bills for 2 years
$150 off a new phone
Total - $50 plus tax/fees minus 5%

[nancito]

you can send an email to ecare by logging into your sprint account and clicking contact us at the top, then request 6 or 7 pm nights, if you feel like it. Or you could try to request roaming for free.

[He123321]

so how much do you pay a month?

Good question. :huh: All I see are credits on my account, with a $0 balance. :icon_smil

[flashdance]

Original Message Follows:
------------------------
================================================== ===========
Customer Name:
Sprint PCS Phone Number: 516XXXXXXX
Account Number: 000XXXXXXX
Form: Ask A Question-Manage
Topic: Pricing
================================================== ===========
Question: Question: I've sent emails but no response so I assume you
aren' getting
them.

I'd like to take all three phones on my account and combine them to
share a common bucket of minutes

I need approx 1600-1700 minutes. I'd like 6PM nights and weekends and
also long distance.

I'd like to get vision on my phone only but not essential.

I'd be willing to sign a new 2 year committment, but I need new phones.
I'd like to but the A900 since the competition is selling the Razor for
$49.00. Ive been a 10 year customer. What can Sprint offer me. Thank
you

Currently paying PM,
Line 1 1000 min + 300 bonus, 3000 nights, 8PM, 500 m2m, Long Distance $50.00
Line 2 300 min + 150 bonus, 2000 nights, 8PM, 500 m2m, Long Distance $30.00
Line 3 50 minutes, 500 nights weekends, 8PM, No Long distance $10.00





Dear Frank,

Thank you for contacting Sprint together with Nextel. I will be happy
to assist you regarding the service plan and the new phones.

I suggest you to opt for the new PCS Fair and Flexible plan for
families. Some of our customers were finding that their call
expectations could not be predicted or pre-determined; therefore, many
months their talk-time would exceed their allowed talk-time, putting a
heavy burden on their bills.

For such customers, whose usage pattern is unpredictable, we have
created the new PCS Fair and Flexible Plan America for families. With
this plan, these special customers can now receive discounted rates on
their extra usage.

The benefits of the new plan are:

1. 1500 Anytime Minutes for a minimum monthly fee of $89.99.
2. Unlimited Night & Weekend Minutes
3. All minutes include Long Distance.
4. Roaming minutes included.
5. Unlimited Mobile to Mobile minutes included.

The plan provides you with the initial 1500 monthly Anytime Minutes and
gets automatically adjusted as your usage increases:

1. 1501 to 1550 Anytime Minutes - with every 50-minutes increment, there
is a charge of $5.00. The total charge for this tier is $5.00.

2. 1551 to 1600 Anytime Minutes - with every 50-minutes increment, there
is a charge of $5.00. The total charge for this tier is $10.00.

3. Likewise up to 2000 & above 2000 - additional Anytime Minute is
$0.10/minute.

Some of the requirements of the new plan are as follows:

1. Participation in the new two-year PCS Advantage Agreement.

2. The new plan will be made effective the start day of the bill cycle.
Your next bill cycle start date is April 24, 2006.

To view the plan details, please click on the hyperlink:

http://www1.sprintpcs.com/explore/coverage/NewZipCode.jsp

The Monthly Service Charges for the additional subscriptions on this
service plan, is as under:

1. Charges for the first subscription is $0.00;

2. Charges for the 3 to 5 subscriptions is $10.00;

If you wish to make the changes please confirm. I will be glad to make
the necessary changes to the account.

You may also view and change your current service plan by logging on to http://www.sprint.com,
select My PCS Wireless in the Manage accounts drop down. Enter your PCS
phone number and password and click 'Log In'.

1. Go to the "My Plan" section and click on the "Change plans"
hyperlink.
2. Select the service plan of your choice and click on "Continue"
button.
3. To change your service plan you need to sign up for a new one-year
or two-year PCS Advantage Agreement.

Yes, you can get the PCS Vision pack added to the account. The monthly
service charge of this pack is $15.00.

If this pack is added on the primary phone, it can be added to the
secondary phones for a monthly service charge of $7.50.

The 6:00 PM Night and Weekend minutes option can also be added on the
account. The monthly service charge of this service is $10.00.

I offer you 6PM Night and Weekend minutes option for free with the plan
change.

So this service will end up in saving $240 in two-year term.

You can add any option to your service plan through our Web site by
following the steps given below:

1. Log on to http://www.sprint.com, select My PCS Wireless in the Manage
accounts drop down.
2. Enter your PCS Phone Number and password and click 'Log In'
3. Click on the 'Plan details' [middle right section] under the 'My
Plan' section of the Welcome page
4.Click on the option that you wish to add
5. Then, click on the 'Add' under the 'Sign me up!' [right hand side].

About the new phones, the phones will qualify for the rebate under the
handset upgrade offer as under:

- The PCS Phone number 516-XXX-XXXX qualifies for the rebate of $150.00.

- The PCS Phone number 516-XXX-XXXX will qualify for the rebate of
$150.00 as on May 18, 2006.

- The PCS Phone number 516-XXX-XXXX will qualify for the rebate of
$150.00 as on November 16, 2007.

All you need to do is visit the nearest Sprint Store and our store
representative will be glad to assist you in choosing your new PCS
Phone.

The address of the nearest Sprint store is:

Sprint Store
62 Veterans Memorial Highway
Commack, NY 11725
(631) 462-3220

Alternatively click on this hyperlink to find the nearest Sprint Store:

http://www.sprintstorelocator.com

Some of the requirements of this promotional offer are:

? Participation in a new PCS Subscriber Agreement.
? Purchase and activation of the new PCS Phone should be done at the
Sprint Store.
? In case the new PCS Phone has the Vision feature, simply choose a PCS
Vision option with your existing service plan.

The regular price of the Samsung A900 is $349.99. So this phone will
cost you the price, after deducting the rebate.

We thank you for contacting us.

Saul
Business E-Care
Sprint together with Nextel
"Where our customers come first!"





I got offered NOTHING. Been with them for 10 years. Never EVER got a free phone. Paid for every single one so far. Paid religiously on time. GOT CRAP offer. No phones are under contract, by the way.

Any suiggestions???

Thanks
Frank

I think you would be served better to try to switch all of those plans over to SERO. If you call to cancel (do this one plan at a time), you'll get the retention dept, tell them you want to cancel, and when they as why, tell them you are not happy with your service, and company xxxx is offering you a better plan with a phone (ex: T-mobile 1000 anytime minutes for $40/mo, and right now they will pay you $25 for a RAZR after rebate). If they are a good rep, they will offer you an A900 for free, or really cheap, and then ask for the whatever corresponding SERO plan you want. It just worked for me last week. You may have to call more than once. I had to call three or four times, and I emailed customer care 3 times, finally on the 4th call, I got a worman that worked with me in retention. Give it a shot and good luck. :fingers:

[Peddler999]

Can you get any loyalty discount with a SERO plan?? Or for that matter, company discount?? My phones are on my comapny plan, yet I have a comapny ID / and pay stubs from MetLife. GHive me an idea what your SERO plan is like PLEASE

Thank you
Frank

[flashdance]

Can you get any loyalty discount with a SERO plan?? Or for that matter, company discount?? My phones are on my comapny plan, yet I have a comapny ID / and pay stubs from MetLife. GHive me an idea what your SERO plan is like PLEASE

Thank you
Frank

Frank,

You should be able to get both discounts. That is next on my list of things to ask for. If you get the right rep, you should be able to get them to add both discounts (at the very least the corporate one) on the plan, and then you can call or write back later and ask for the other. I actually don't officially have the SERO, it "isn't available in my area." Whatever the hell that is supposed to mean. The rep ended up building me a custom account similar to it. Here is my plan

New A900 - $50
1000 AT min. - $40/mo
NW @ 6 - free
Power Vision - free
Free America Roaming - free
500 txt - free
20% loyalty discount

I think that is it. I was pretty excited about it. I may try to switch over to SERO again later, with another sip code, but I'm happy. Hope that helps.

-Ron :headbang2

[laureltn]

Frank,

New A900 - $50
1000 AT min. - $40/mo
NW @ 6 - free
Power Vision - free
Free America Roaming - free
500 txt - free
20% loyalty discount

I think that is it. I was pretty excited about it. I may try to switch over to SERO again later, with another sip code, but I'm happy. Hope that helps.

-Ron :headbang2

Do you know how they coded the PV for free? I was told there were no codes for it. Is this a brand-new plan, perhaps?

[Rinnegato]

Frank,

You should be able to get both discounts. That is next on my list of things to ask for. If you get the right rep, you should be able to get them to add both discounts (at the very least the corporate one) on the plan, and then you can call or write back later and ask for the other. I actually don't officially have the SERO, it "isn't available in my area." Whatever the hell that is supposed to mean. The rep ended up building me a custom account similar to it. Here is my plan

New A900 - $50
1000 AT min. - $40/mo
NW @ 6 - free
Power Vision - free
Free America Roaming - free
500 txt - free
20% loyalty discount

I think that is it. I was pretty excited about it. I may try to switch over to SERO again later, with another sip code, but I'm happy. Hope that helps.

-Ron :headbang2
Don't even try to switch to a SERO plan, you have a very nice plan there already. Also you might be in a market where SERO isn't available, that is why you have your retention plan.

Unless you didn't get the free unlimited pic/video mail with your current plan? That's the only thing I see lacking on yours.

[Peddler999]

Flashdance:

What is the charge if you go over the 1000 minutes??
Right now I have 1300 minutes for $50.00 with 8PM nights and weekends on my phone. 1000 is a little light for me. But all the other **** added is GREAT for $40.00.

Thank you

Frank

[hotnspicychic03]

Flashdance:

What is the charge if you go over the 1000 minutes??
Right now I have 1300 minutes for $50.00 with 8PM nights and weekends on my phone. 1000 is a little light for me. But all the other **** added is GREAT for $40.00.

Thank you

Frank

There's 1500 mins for 49.99..... How are yall getting such great plans? Maybe I'm not persistant enough...

[Peddler999]

I'm right in the middle. Flashdance's deal for $40.00 was VERY good. 1500 minutes would be a bit overkill. Still tryng to determine if it is best to keep all three phones split, or to combine all three into a family plan type scenerio with about 1600 minutes

Thank you
Frank

[Blacklaw]

There's 1500 mins for 49.99..... How are yall getting such great plans? Maybe I'm not persistant enough...

Did you try ecare?

[hotnspicychic03]

Did you try ecare?

Yes... They either have no clue as to what I am talking about or they direct me to the advertised plans on the site

[Peddler999]

E*Care totally just plain wasted my time. they just offered me a fair and flexible plan. Nice. After 10 years.

Frank

[ayman86]

i was a year and a half into my contract and got the a900 for 100 dollars.
good deal for me. lol

[hpot]

I was just offered a retention plan today and I wanted to see what you guys think. They offered the 400 minute f/f plan for $32 with pcs2pcs and u/l n/w at 6pm. They also offered the a920 for $50. Though I have never used vision, I like the idea of having it and wonder how useful it would be and that's why i'm also considering the 500 min Sero plan. Any advice?

[nathanhusker]

My contract expires Nov. Called retention last week. Here is what I got.
ppc6700 for $250 after discount
1000 anytime min for $50
N&W at 7pm
pcs to pcs
AAP for $0

10% loayty discount
$50 service disount on both lines

I asked for 6pm Night but got no luck. I don't know if it's f&f plan or not. But it's pretty good for me. I will try to get 500sms and vision for free once i receive the new phone.

[Spivdog]

It takes time, but usually you can get whatever you want. My most recent new contract got me this:

2x A900's for 50$ total.
69.99 F&F plan w/ 33% total discount (to cover both phones PV)
Unlimited texts
Unlimited nights and weekends at 6pm
Unlimited Sprint to Sprint
An additional 10% from the promo flyer posted elsewhere (did it two days after first 2 year contract too, works anytime.
Free second line.
With taxes and all, my bill us sub 100 dollars for more bells and whistles than imaginable to me. That does include 12 bucks a month for both phones protection plan. For the next few months at least gonna keep that, just in case something goes south!
:headbang2

[Malibu]

I have the F&F America For Families
800 ATM
Sprint to Sprint unlimited
6 pm unlimited N&W
Nationwide Long Distance
American Roaming
5% Loyality Discount

For three phones plus tax comes to around $89.00 a month. I'm not sure if this is a good deal or not. What do you guys think?

I am jealous over the folks who get free unlimited Vision. When I ask for it, they told me it was not available but when it does become available they would give it to me. Yeah....right!

[chillywilly]

Malibu.... that seems ok. There are others that have gotten better deals, but for three phones, it's not too bad. Especially if that $89 includes tax.

I'm at $104 including tax for my plan (listed in my sig)

Asking for free vision seems to be a crap shoot. One of my lines that had no vision, they added it without asking me... which was nice.

[scott]

i just resigned my contract with nextel last month. saw the blackberry yesterday and wanted one...
called up said i was debating going to cingular (which i really was) who has the one comprable to the 7100i for $70. the guy offered me:
blackbery 7100i - $75 w/ free overnite ship
with that my plan was also changed...

The New Plan:
free nights/wkends at 7
500 text - $8 :mad:
insurance(in store instant replace/repair) - $3
Blackberry unlimited data - $35 - $15 = $20/month
300 FreeIncoming, unlim DC, blah blah - $40 - 3%
====$71 instead of $91
^not much off the plan compared to some of you guys, but i'm happy with it.

[redken11233]

I was just offered a retention plan today and I wanted to see what you guys think. They offered the 400 minute f/f plan for $32 with pcs2pcs and u/l n/w at 6pm. They also offered the a920 for $50. Though I have never used vision, I like the idea of having it and wonder how useful it would be and that's why i'm also considering the 500 min Sero plan. Any advice?

Thats wat im talkin about right there. What did u say to them in the email or did u fo it over the phone???

[Indalecio]

My current plan

$40 - 1000 AT mins Unlimited N/W @ 7pm
$10 - Grandfathered Vision & Unlimited SMS
$0 - Unlimited Roaming
$0 - Mobile 2 Mobile
$6 - Equipment Protection

Discounts
5% - Loyality
10% - Home Longdistance
25% - Business

I dunno how i got all those discounts added on top of each other i was just offered them, to renew my contract and had all of them for almost a yr now. And thinking of upgrading to the $49.99 1500 mins while its still available.


Is your plan "shareable", i.e., do you have other phones on the same account?

[Screwy]

Here what I got:

note this is not a F&F plan

1100 Minutes ~$65
2nd line free
free nights at 7pm
free pcs-pcs both lines
free roaming both lines
free text messages line 1
free vision line 1

-20% whatever discount
-25% company discount

~ $36 before tax


Let me know what you think.....

[dotbowels]

Here what I got:

note this is not a F&F plan

1100 Minutes ~$65
2nd line free
free nights at 7pm
free pcs-pcs both lines
free roaming both lines
free text messages line 1
free vision line 1

-20% whatever discount
-25% company discount

~ $36 before tax


Let me know what you think.....

Almost seems to good to be true !

[Peddler999]

Here is what I was offered just now on my Corporate Account.

1500 minutes shared for 3 lines $89.95
Free service on second and third lines
7PM night and weekends
Long Distance
Unlimited Mobile to Mobile
Unlimited nights
A900's for $99.95 each with 2 year agreement

20% Discount bringing the price down to $71.96 per month plus tax
I asked about 6PM and they said NO
I asked about Power Vision and they said NO



I went on the website and can get the SERO plan in my area with Power Vision
0500 minutes with Power Vision & 9PM nights $30.00
1250 minutes with Power Vision & 9PM nights $50.00



Suggestions folks?? I've been with Sprint since 1996. Spoke to Brdget in retension


Thank you
Frank

[Indalecio]

Here is what I was offered just now on my Corporate Account.

1500 minutes shared for 3 lines $89.95
Free service on second and third lines
7PM night and weekends
Long Distance
Unlimited Mobile to Mobile
Unlimited nights
A900's for $99.95 each with 2 year agreement

20% Discount bringing the price down to $71.96 per month plus tax
I asked about 6PM and they said NO
I asked about Power Vision and they said NO



I went on the website and can get the SERO plan in my area with Power Vision
0500 minutes with Power Vision & 9PM nights $30.00
1250 minutes with Power Vision & 9PM nights $50.00



Suggestions folks?? I've been with Sprint since 1996. Spoke to Brdget in retension


Thank you
Frank

The only problem with SERO is that it is an individual plan, i.e., you can not share the minutes with your other 2 phones. It's something to consider.

[Peddler999]

The person I spoke to talked about this 20% discount. Yet for some reason, I am not sure if it's good or NOT.

Spoke to someone about a month ago, and just APPEARED like a better deal. I just don't want to get myself jammed up. I've been with them for ages, but just didn't feel like they were giving me all that good a deal.

Frank

[SangYuP]

Okay, I just got this plan for my dad's plan.


It is a family plan sharing between 5 phones and I can't believe I got all this for him.

1100 anytime minutes F&C for $65
7pm night time minutes
AAP - $0 - for 4 extra phones - all no charge per line
FREE PCS-PCS
FREE Ready-Link
FREE Vision on 4 phones
$5 Power Vision with SprintTV on 1 phone
15% loyalty discount

1 - Samsung A920 - FREE
4 - Sanyo VI-2300 - All 4 for only $60


I'm going to call back and try to get FIMF and also try to upgrade the 920 for 900 for FREE.

[Peddler999]

Sounds TOO GOOD to be true


What the Hell am I doing wrong

Frank

[redken11233]

Okay, I just got this plan for my dad's plan.


It is a family plan sharing between 5 phones and I can't believe I got all this for him.

1100 anytime minutes F&C for $65
7pm night time minutes
AAP - $0 - for 4 extra phones - all no charge per line
FREE PCS-PCS
FREE Ready-Link
FREE Vision on 4 phones
$5 Power Vision with SprintTV on 1 phone
15% loyalty discount

1 - Samsung A920 - FREE
4 - Sanyo VI-2300 - All 4 for only $60


I'm going to call back and try to get FIMF and also try to upgrade the 920 for 900 for FREE.

What did you have to say to get the a920 for free or for that matter , all that other good stuff

[SangYuP]

The Samsung 920, I just told the rep that my dad needed a bluetooth phone. He first told me that it would cost $100 for the phone, but I just asked nicely if he could give me a discount. He told me to wait a few minutes and when he came back, he offered it to me for free. Even the Sanyo 2300...he first told me that they were $30 per phone. After he told me that, I asked him if he had any free phones that was Vision capable. He again put me on hold and when he came back he told me that he would charge me for only 2 phones and send the other 2 free of charge. It was unbelievable...it just seemed like anything I asked for the rep was like, "Wait a minute.." and when he came back he was like okay I'll do that. He let me know that Vision wasn't compatible with the 920 so he told me that he would give me PowerVision for only $5. The only thing I couldn't get out of him was FIMF. Then again, I didn't really push it since he hooked me up so much.

After he gave me all that for my dad...I jokingly asked him if he could give me FREE R-LINK and FREE VISION on my accout and he said sure. I gave him my account info and he just went ahead and added FREE R-LINK and VISION. I even called back today to verfiy that this wasn't all a mistake and they told me that everything was in place and I had nothing to worry about. Needless to say, I am very happy right now.

Another thing that made me smile was that every rep that saw my dad's account was like, "wow...I've never seen a plan this good before..."

[redken11233]

The Samsung 920, I just told the rep that my dad needed a bluetooth phone. He first told me that it would cost $100 for the phone, but I just asked nicely if he could give me a discount. He told me to wait a few minutes and when he came back, he offered it to me for free. Even the Sanyo 2300...he first told me that they were $30 per phone. After he told me that, I asked him if he had any free phones that was Vision capable. He again put me on hold and when he came back he told me that he would charge me for only 2 phones and send the other 2 free of charge. It was unbelievable...it just seemed like anything I asked for the rep was like, "Wait a minute.." and when he came back he was like okay I'll do that. He let me know that Vision wasn't compatible with the 920 so he told me that he would give me PowerVision for only $5. The only thing I couldn't get out of him was FIMF. Then again, I didn't really push it since he hooked me up so much.

After he gave me all that for my dad...I jokingly asked him if he could give me FREE R-LINK and FREE VISION on my accout and he said sure. I gave him my account info and he just went ahead and added FREE R-LINK and VISION. I even called back today to verfiy that this wasn't all a mistake and they told me that everything was in place and I had nothing to worry about. Needless to say, I am very happy right now.

Another thing that made me smile was that every rep that saw my dad's account was like, "wow...I've never seen a plan this good before..."

GOD!!! good stuff man. LOL, i should get u to call for me. LOL :D :D :D

[wolberine]

So bitter.

I agreed to a new retention plan two months ago and picked up a new treo with the following terms:

1000 Anytime $40
Free 7pm N/W
Free Vision
$5 U/L Text messaging
5% loyalty discount
$6 insurance

And I would keep my 12% NVP. Well, last month I didn't get the NVP or the free vision so i called to see what was happening. They explained that the nvp wouldn't work with the loyalty so they removed both and added back in the loyalty.

This month I again didn't get the NVP or the free vision so I just got off the phone. Apparently I got booted from the NVP since I no longer work at my old company and they checked to verify when I added it back in. He also explained that since I was on the $10 pcs vision from a few years ago the free vision code would not work with it. He would have to take me off of it, but I would lose my $5 u/l text messaging since the new vision codes don't work with the old u/l text messaging. I asked if he could just up my loyalty to 15 or 20% and he said it wouldn't work with a retention plan.

So now I only have the 5% loyalty, no free vision, and lost my 12% nvp...I'm incredibly bitter because I'm coming in $20 higher than what I thought I would be coming in at. Was the rep correct in saying he couldn't up my loyalty discount and that he couldn't give me the vision credit?

Thanks for the help!

[Rinnegato]

So bitter.

I agreed to a new retention plan two months ago and picked up a new treo with the following terms:

1000 Anytime $40
Free 7pm N/W
Free Vision
$5 U/L Text messaging
5% loyalty discount
$6 insurance

And I would keep my 12% NVP. Well, last month I didn't get the NVP or the free vision so i called to see what was happening. They explained that the nvp wouldn't work with the loyalty so they removed both and added back in the loyalty.

This month I again didn't get the NVP or the free vision so I just got off the phone. Apparently I got booted from the NVP since I no longer work at my old company and they checked to verify when I added it back in. He also explained that since I was on the $10 pcs vision from a few years ago the free vision code would not work with it. He would have to take me off of it, but I would lose my $5 u/l text messaging since the new vision codes don't work with the old u/l text messaging. I asked if he could just up my loyalty to 15 or 20% and he said it wouldn't work with a retention plan.

So now I only have the 5% loyalty, no free vision, and lost my 12% nvp...I'm incredibly bitter because I'm coming in $20 higher than what I thought I would be coming in at. Was the rep correct in saying he couldn't up my loyalty discount and that he couldn't give me the vision credit?

Thanks for the help!
It's possible that the rep just couldn't up your loyalty or give you the vision credit. It truly is a crap-shoot.

When I had your plan a few months back, I had everything plus America roaming for $5 except the insurance and my bill came out to $52.15 after taxes. I didn't have free vision, I paid $10 for it and I got the $5 u/l SMS.

I had a 15% NVP discount and a 5% MRC discount.

From what I have experienced, there are some difficulties adding things to a retention account through a "regular" representative. The people at retentions are the ones with the power to do anything, especially with a retention plan.

[Malibu]

Can we say "green with envy?" Geez what a deal! When I wrote to Sprint and asked for Free Vision after they were using my ATM for PCS to PCS calls I got this reply;

Further,as per your request about the free vision services, at present
it is not possible to configure this service to your account as free as
the system does not allow it but when it will be possible we will
change
it to your account.

[Koray]

So how did I make out..

Retention gave me 20% off right off the bat. Then I tried to talk out something further with him. He told me since I have grandfathered prices ($5 unlimited text, $5 vision) that if he were to give me a rention plan instead of just the discount, I would end up paying the same price because he would have to throw away my grandfathered prices.

So then he worked to see what discounts I was up for, and he ended up giving me 15% federal employee, 15% reservist, and the original 20% he offered straight away.

So with my preferred customer discount of 15%, and my USAA Afinity discount of 5%, I have 70% off. I think I made out insanely well, thoughts?

[olddog]

my thought is I'm going to have to agree with you on the insanely well. lol

[SangYuP]

Not to brag or anything...but I just scored another excellent deal!

I have my own family plan with 2 phones...I originally ordered 2 Sanyo 2300s. Well, couple days after I got the phones, I found out from SU that the newer Sanyo 3100s were coming out. I tried calling everyday asking if the phones were in stock, but every time they didn't know what I was talking about. When I called in several times, I kept asking the rep when the last day was for the 14-day return policy. Every one of them told me April 25. Well, today (April 24) I called again, and this time they actually had it in stock (telesales) but they transferred me to customer care because they told me that I had to pay for the 2 phones (sanyo 3100s) up front. I wanted them to send me the new phones for free and after I receive the new phones, I was going to send in my old phones so that I would have a working phone the whole time. Well, after some convincing, they gave me a credit of $400 so that they could send me the new phones without me having to pay.

Anyway, so the lady in telesales tells me that she found the sanyo 3100 in stock and she would place the exchange order for me. Well, she put me on hold and after a few minutes, she comes back and tells me that my 14 day return period had expired!!! I was very upset, so I let her know that I've talked to several different reps earlier and that they all told me that my last day was the 25th. Well, she couldn't do anything for me so she transferred me to retentions. The rep there offered me 2 Samsung A920s for free for the inconvenience and also that they would honor the 14-day return policy of april 25th. I asked for the A900 instead, but she told me that I would have to pay the difference of $50. I said no and I asked for the Sanyo 7500 for free since it's the same price