What Are Your Latest Offers From Retentions?

[Dan]

I just had a simple question for regular old *2 last night, and they said its only open like 8AM-2AM weekdays, and something else on SAt, and 9AM-9PM on sunday... Was that a mistake or have those always been the hours?


*2 has had hours similar to that for over a year. I know "consumer" and "business" *2 seems to have slightly different hours though.

As I posted above, the "trouble" dept is open 24/7 for issues on being able to connect to the network, vision & ready-link type issues. Questions of a less time sensitive nature though should be handled during "normal" business hours (example = crediting back charges placed in error on your bill.)

[gmp029]

If you are on a retention plan they can give you a 15% discount and then a extra 5% discount. The coding is separate. If you aren't on a retention plan they can give you a 20% discount with just one code. They won't however be able to give you the 20% and a free AAP.

I was just on the line with retention...direct line is 866-571-0882

If you know what you are looking for in a retention plan, try using the 1-866-571-0882 number first. (*2 didnt get me anywhere) Thank you for posting that number!

Here is my plan:

2 lines on the account
800 mins fair and flexible nationwide plan
- free nights and weekends at 7pm!
- free domestic roaming!
- free 500SMS messages on each line!
- free pcs to pcs

The original price is 69.99, plus 20 for power vision on one line
They gave me 20% off!!!

compared to my previous plan, i am getting much more, and paying less!!!
BTW, i am going to radio shack tomorrow to buy my A900 for $150 :lol:

[Boraxo]

Will the new 1500 minute plan work with shared usage across two lines?

I am also waiting for an answer on this one.

For anyone who got the 1500min/$49.99 retention plan, did you get a 2nd line?

If so, was AAP $20, $10 or free?

Also wondering if anyone got free powervision/text msg (appears to be a $15 add-on)?

[calisurfer6996]

Hey i just got off the phone with retentions......sprint took 7 days to port my number from nextel and needless to say i was heated...i called and was going to cancel when i asked if there was anything they could do for me to make me want to stay...i said my friends on a special rate plan from cingular and she said she could give me this plan with these options

1000 AT Minutes for $34.99 per month Free N&W Unltd M2M
500 Txt Messages for free
Nights at 6 For Free
Powervision Ultimate Pack for $20 instead of $25
A 5% discount on top of my UPS discount of 25%

Great Deal i guess ill stick around for a little.
Mark

[nycgay23]

This is by no means the best plan, but it works very well for me!

300 AT $29.99USD
Free Sprint PCS to PCS
Free Unlimited Text Messaging
Free 7PM N&W
Insurance $4

Not bad, unless I want to keep my $25/mo vision plan and nearly double my bill!

[SmplyD]

Hey i just got off the phone with retentions......sprint took 7 days to port my number from nextel and needless to say i was heated...i called and was going to cancel when i asked if there was anything they could do for me to make me want to stay...i said my friends on a special rate plan from cingular and she said she could give me this plan with these options

1000 AT Minutes for $34.99 per month Free N&W Unltd M2M
500 Txt Messages for free
Nights at 6 For Free
Powervision Ultimate Pack for $20 instead of $25
A 5% discount on top of my UPS discount of 25%

Great Deal i guess ill stick around for a little.
Mark

Holy <edit> that's an awesome plan!! How do I get something like that??

[Whiteorchids]

If you know what you are looking for in a retention plan, try using the 1-866-571-0882 number first. (*2 didnt get me anywhere) Thank you for posting that number!

Here is my plan:

2 lines on the account
800 mins fair and flexible nationwide plan
- free nights and weekends at 7pm!
- free domestic roaming!
- free 500SMS messages on each line!
- free pcs to pcs

The original price is 69.99, plus 20 for power vision on one line
They gave me 20% off!!
compared to my previous plan, i am getting much more, and paying less!!!
BTW, i am going to radio shack tomorrow to buy my A900 for $150 :lol:

How do you get the a900 for $150

[MotorSport9]

I got my Samsung A900 for $35 with 2 year contract, free activation, free next day deliver and you can pick any plan you like.

[James2012]

First things first, whenever you deal with anybody (Sprint, Lockline, or anywhere else)... Be NICE to the person you deal with. If you don't get anywhere with that person, try back later and talk to a different person.

Ok, so it's time for a new contract since spending $95/month on 2 phones is retarded. So after writing down everything I want (from reading what everybody posted), I called retentions directly.

1st call: Really kick-back guy
Requested:
1000 or 1500 minute plan with add a phone
Keep all my current vision(which is the unlimited internet w/unlimited text)
Keep my free incoming minute
Keep my free PCS to PCS
Get 20% loyalty discount
Get 7PM start

What I was told/received:
1000 or 1500 min retention plan unavailable for add a phone
Got: 1200 minute shared plan (2nd line included) for $60/month
Get all of what I requested retained (actually put in for free for all!)
Got 7PM start
5% loyalty discount (says 20% or 15% not there... was a promo for December only)
2-yr contract
So I'm happy... $95 down to $65 ($5 for equip replacement) minus 5% (grr... I want 20% dammit)

A few days later, I see odd charges on the Sprint.com website (charges for internet, text messaging, etc)

I call back:
Rep: Don't worry, it's just showing up because that's the only way to code it. You will have matching discounts to make each charge zero.
Confirm the plan: Yep... $60 + $5 + $20 ... ***. $20 for 2nd line. I tell him that it was supposed to be free. He tells me there was never a plan like that. I ask him if he can contact the guy that did all that for me. He says nope and this is the plan I signed up for. I plead nicely several times and he doesn't budge (he also says the same thing about the 15% + 5% or 20% loyalty - it was a Dec promo). "If he wrote the details of your plan in the system, then I can give it to you." ROFL. Frustrated, I ask for the manager.

Manager: Says the same thing, does not budge. I explain to her very nicely that the whole purpose for me to sign up for a $60 plan was to reduce my bill, hence me even accepting the 2yr contract. VERY uncooperative and unwilling to make a similar offer. Finally, she mentions there is a $40 500-shared minute plan that does include 2
lines. Considering I only use about 300 daytime minutes anyway (this was even when my nights started at 8PM), I gladly accept. I make sure to repeat myself several times and ask for her to input it into my record and obtain her employee ID number too. So what did I end up with?

500 anytime on 2 lines
Vision picture pack (this one is the one with unlimited internet and text)
PCS to PCS
Incoming Minute
7PM start
5% loyalty
$40/month + $5 for equip replacement.
aaaaand.. the business department said they'll put in 10% discount for being a credit union member.

Of course, a couple days later, the Sprint.com website is updated and I see allllll these special option charges. ROFL. Waiting until the 1st to see my bill and find all my credits.

So... did anybody else get the 20% (either as a straight 20% or 15+5%) loyalty after Jan 1? Any comments to the deal I got?

[Dan]

James2012 : Their is a shared 1000AT plan for $50/month and one for $60 that is 1200 minutes. AAP should be $10 or free (why anyone would pay sprint $20 when no other company is over 10 is beyond me!)

"Free" options such as 7pm nights are billed and credited back. The $5 charge will be offset on the bill with a $5 credit.

If your happy with your plan, GREAT! If now, you need to call and tell the rep you want to cancel the agreement and plan changes as they are not what you agreed to. If you were out of contract, I would say "I think I want to cancel everything. Apparently Sprint does not believe in following thru with the plan that is quoted over the phone." At that point you should be sent to cancelations (Retentions) for a offer to be made to keep you. I'd shoot for the plan you were quoted originally and a 10% loyalty discount for your aggrivation.

At any rate, INSURE that your vision is still listed as your being "charged" for vision and text messages now. If it is showing up as "Casual SMS" than your text message option was removed. Get it back asap!

[James2012]

Hey Dand411... The manager at retentions insisted that the 1000 and 1500 minute plans cannot be shared at all. I originally wanted the 1k shared plan because it would have been the same exact thing I've had in the first place but $15 less.

The only reason I even made a followup call was because I did see a "Casual SMS message" (1 msg) and I never saw it before. Here's a cut & paste of the "charges."

Unlimited SMS Text Messaging $15.00
Sprint PCS Vision Access Pack $10.00
Night & Weekend Minutes $5.00
Unlimited Sprint Mobile to Mobile Calling $5.00

FIMF is listed elsewhere w/o a charge.

Now mind you... they insisted that charges will show up and get credited each month. So I'll be ubber ticked if after all this, if they try to stick me with a 500 min plan and $35 in extra charges. Unfortunately, I won't be able to find out how the fruit of my labor turns out until the next billing cycle. (right?)

So in the end, if it actually pans out that I got what they promised, then yes, I'll stick with it (I've seen others here with 500 min retention plans and get 125-250 minutes each month more? How does that happen?). I can't at all complain about paying $45/month for 2 phones with the perks. But if you (or anyone else) can think of something else... =)

Now... only if I can swing that up to 20% loyalty discount then I'll be ubber happy. lol

[Blacklaw]

Hey Dand411... The manager at retentions insisted that the 1000 and 1500 minute plans cannot be shared at all. I originally wanted the 1k shared plan because it would have been the same exact thing I've had in the first place but $15 less.

The only reason I even made a followup call was because I did see a "Casual SMS message (#)" (1 msg) and I never saw it before. Here's a cut & paste of the "charges."

Unlimited SMS Text Messaging (#) $15.00
Sprint (#) PCS (#) Vision Access Pack $10.00
Night & Weekend Minutes $5.00
Unlimited Sprint Mobile (#) to Mobile Calling $5.00

FIMF is listed elsewhere w/o a charge.

Now mind you... they insisted that charges will show up and get credited each month. So I'll be ubber ticked if after all this, if they try to stick me with a 500 min plan and $35 in extra charges. Unfortunately, I won't be able to find out how the fruit of my labor turns out until the next billing cycle. (right?)

So in the end, if it actually pans out that I got what they promised, then yes, I'll stick with it (I've seen others here with 500 min retention plans and get 125-250 minutes each month more? How does that happen?). I can't at all complain about paying $45/month for 2 phones (#) with the perks. But if you (or anyone else) can think of something else... =)

Now... only if I can swing that up to 20% loyalty discount then I'll be ubber happy. lol

The shared 1000 and 1200 plans do exist. Try emailing ecare and ask them. That is how I switched, in December, from my previous 1000 minute plan to the $60.00 1200 minute plan.

[Shadizzy]

Customer for 6 years this is what they offered me :|

1500 Min
7pm weekend and nights
pcs 2 pcs
free roaming
three phones
vision video mail picture mail sms

$105.00 per month

Or no vision and its 85 :|

Is this good for 3 phones ???

[James2012]

Customer for 6 years this is what they offered me :|

1500 Min
7pm weekend and nights
pcs 2 pcs
free roaming
three phones
vision video mail picture mail sms

$105.00 per month

Or no vision and its 85 :|

Is this good for 3 phones ???
Can you post the charges for each service? Do you even come close to using 1500 minutes/month?

1500 Plan: $
2nd line: $
3rd line: $
Vision: $

Assuming 7PM, PCS-PCS, Free Roaming were all freebies coded into your account?

[wboo]

My Current Plain since 02, Business Account

600 Mins 29.99 a/t
180 courteous mins
3000 n/w 8pm
free pcs to cps
Vision 15.00
Company discount 26%


I am loyal customer, I don't abuse the system much but for some reason when I call the rentention dept there is not much they can do. I know I have a sweet plan, but I like to test the waters every now and then to see what they will offer me. Its appears to be plain luck on how some people get certain plans. Is there anything else I can do to get better results. The # I have used in the past was 800-658-7564, but now when I call I get transfered to business accounts dept.

[James2012]

My Current Plain since 02, Business Account

600 Mins 29.99 a/t
180 courteous mins
3000 n/w 8pm
free pcs to cps
Vision 15.00
Company discont 26%


I am loyal customer, I don't abuse the system much but for some reason when I call the rentention dept there is not much they can do. I know I have a sweet plan, but I like to test the waters every now and then to see what they will offer me. Its appears to be plain luck on how some people get certain plans. Is there anything else I can do to get better results. The # I have used in the past was 800-658-7564, but now when I call I get transfered to business accounts dept.
Hey Wboo... I seriously doubt you're going to do any better than what you got now (It's very kick-arse!). That's unless you're willing to go to a more expensive plan?

[roykirk1]

Thanks for sharing your good deal. Would you mind telling us how/where you got this deal?

I got my Samsung A900 for $35 with 2 year contract, free activation, free next day deliver and you can pick any plan you like.

[lotj1]

My retention offered during Christmas weekend:

Sprint Fair & Flexible Plan

* 1250 Adjustable Anytime Minutes
* $39.99 Monthly Charge
* AMERICA - ROAMING Included
* Nationwide Long Distance Included
* Unlimited Night & Weekend Mins. Included
* Nights: M-Th 7PM-7AM Wknd: F 7PM-M 7AM
* Unlimited Power Vision Access
* Unlimited Mobile to Mobile
* Caller ID, Call Waiting
* Three-way Calling
* Voicemail

And free Samsung A900, they gave me $417 in service credit to pay for the phone.

Been a Sprint customer for 2.5 years, out of contract for 6 months. Was gonna switch to T-mobiler, told them I want to cancel. They patch me to retentions after 2 calls, 4 hours later, they offered me the above. Basically I got the SERO plan at 20% off but no picture mail or text message, got the free A900 cause I told them T-mobile is giving away Razr, after 30mins hold for the CSR to talk to a manager he agreed to it.

[SmplyD]

Hah! Good one!

[lotj1]

Hah! Good one!

Picture is worth a 1000 words =D

http://server1.pictiger.com/img/41911/picture-hosting/sprint-1.jpg

[James2012]

***... Is that a prepaid plan or something? Another $541.54 credit remaining? Wholly cow.

[SmplyD]

I've been seeing Sero, but I don't know what it is... can someone explain it to me? I've done a search, but I've found that the search technology on this site isn't the greatest.

Is there anyway to upgrade the search engine used here in the forums?

Anyway, back on topic... what is SERO??

[SmplyD]

From what I understand it's a referral from an employee... what does the acronym stand for...

And what kind of plan can you get with it? Do discounts stack on that as well?

[Dan]

***... Is that a prepaid plan or something? Another $541.54 credit remaining? Wholly cow.


Apparently they applied a credit to his account to give him the phone for free. If your charged for the phone though they take CC information and apply the payment to your account and it shows up the same way. I'd love to believe that sprint just decided to give a long term customer a phone free but i have a feeling it will not work out that way in the end!

[Dan]

From what I understand it's a referral from an employee... what does the acronym stand for...

And what kind of plan can you get with it? Do discounts stack on that as well?


As opposed to posting 2 times one minute apart, you should be able to edit your 1st post!

SERO is "sprint employee referal offer" or similar and its basically a specially priced fair and flex plan with free mobile to mobile and free vision (or power vision) attached to it.


The plans are only for NEW customers or customers adding a line of service on its own plan. The vase SERO plan is $30/month and includes 500AT with overages of $5 per 50 minute bucket. It included vision / powervision with picturemail and does NOT include text messages unless you get a rep who finds that code for "free SERO text messaging!"

As the plans are for new customers only, an existing customer would most likely have to pay the ETF to get a SERO plan if they are under contract on the old plan. For some people it amy pay for itself in less than a year!

Lastly, you have to get a sprint employee to refer you to a SERO plan! Sprint has called a few people apparently to ask who they got their SERO referal from and they may cancel accounts if they find a pattern of fraud.

[Niklaus]

From what I understand it's a referral from an employee... what does the acronym stand for...

And what kind of plan can you get with it? Do discounts stack on that as well?

Sprint Employee Refferal Offer

wow! dan-d! it took me as long to post mine as it did to post yours! I thought I'd answer that. then all the sudden there's your post! :laughing:

good job! :tu:

[brianjames]

From what I understand it's a referral from an employee... what does the acronym stand for...

And what kind of plan can you get with it? Do discounts stack on that as well?

dand411 is wrong on this one.

For SERO details visit http://www.sprint.com/sero/ Type in whatever@sprintpcs.com as an email address.

I recently SWITCHED to the $30/month SERO plan - NO new line, NO referral. I emailed ecare and asked for the plan - done.

I also have a 25% NVP (business) discount. I specifically asked that it be applied to the new plan and it was confirmed ($22.50/month).

[SmplyD]

As opposed to posting 2 times one minute apart, you should be able to edit your 1st post!
Good point... noted. I didn't even think about that!

[Niklaus]

dand411 is wrong on this one.

For SERO details visit http://www.sprint.com/sero/ Type in whatever@sprintpcs.com as an email address.

I recently SWITCHED to the $30/month SERO plan - NO new line, NO referral. I emailed ecare and asked for the plan - done.

I also have a 25% NVP (business) discount. I specifically asked that it be applied to the new plan and it was confirmed ($22.50/month).

DANG! :frustrate
I want a plan like that! :headbang2

[Dan]

dand411 is wrong on this one.

For SERO details visit http://www.sprint.com/sero/ Type in whatever@sprintpcs.com as an email address.

I recently SWITCHED to the $30/month SERO plan - NO new line, NO referral. I emailed ecare and asked for the plan - done.

I also have a 25% NVP (business) discount. I specifically asked that it be applied to the new plan and it was confirmed ($22.50/month).


Wrong? No im correct but some one did something they are not supposed to do. That eCare gave you something they were not supposed to does not make my post wrong! Perhaps the eCare rep gave you one of his or her referals! The business discount is not supposed to be combined with SERO, though that doesnt mean it never happens. If the system removes the discount in the future i'd not complain too much!

[Dan]

DANG! :frustrate
I want a plan like that! :headbang2


Yeah you work for sprint and you cant get that plan! It seems people are having all sorts of things just thrown at them recently! Free A9XX series phones by bill credit! SERO plans with no referal and a 25% discount applied to it also! Its a wonder sprint can stay in business!!!!!!!

Good for them if they actually get what they are expecting! Too many members have had a horrible experience lately with sprint reps deciding to flag accounts for "fraud" because they asked for a plan that "doesn't exist!"

Im here to spread truth.......... if a member gets something that is not supposed to happen and posts the information is wrong because he lucked out then eCare is going to be over-run with emails asking for a SERO $30 plan with no referal and large business discount on top of it! :laughing:

[user3657]

is this a good plan?

i just got it because when i upgraded my phone the sales rep changed my plan to a higher one without me knowing!! long story short they offered me.........

$40 with 5$ credit every month
1000 anytime
u n/w@8pm
free long d
plus my 25% biz discount

is that good? i didnt really care as long as the new plan was the same amount as what i was use to paying 35.00, thats why i get the 5 credit every month. but now that i think of it i would like maybe some free power vision or, free txts. think i can get anything else?

[Blacklaw]

is this a good plan?

i just got it because when i upgraded my phone the sales rep changed my plan to a higher one without me knowing!! long story short they offered me.........

$40 with 5$ credit every month
1000 anytime
u n/w@8pm
free long d
plus my 25% biz discount

is that good? i didnt really care as long as the new plan was the same amount as what i was use to paying 35.00, thats why i get the 5 credit every month. but now that i think of it i would like maybe some free power vision or, free txts. think i can get anything else?

That plan is great. You might try to get 7pm n/w for free. Powervision.....you will not be able to get that free. Likewise, I doubt you will get free text, but you can always try I guess. Good luck.

[James2012]

There are codes in the system to give you free SMS and the regular vision. But you since your plan is so cheap as it is, I seriously doubt you'll get anything free. Maybe discounted?

[lotj1]

is this a good plan?

i just got it because when i upgraded my phone the sales rep changed my plan to a higher one without me knowing!! long story short they offered me.........

$40 with 5$ credit every month
1000 anytime
u n/w@8pm
free long d
plus my 25% biz discount

is that good? i didnt really care as long as the new plan was the same amount as what i was use to paying 35.00, thats why i get the 5 credit every month. but now that i think of it i would like maybe some free power vision or, free txts. think i can get anything else?

Wow that's a pretty nice plan if you are paying $40-$10(25%)-$5= $25/month for:

-1000 anytime
-u n/w@8pm
-free long d

I doubt they will offer you vision for a $25 plan, but it never hurts to try =D But then again they didn't have to shell out $$$'s to give you a phone, so you never know. Also is this a 2 year contract? If so you might get vision or SMS text, since 2 year is $150 credit on phone already.

[SmplyD]

Wow that's a pretty nice plan if you are paying $40-$10(25%)-$5= $25/month for:
Except it will most likely be more like $40-$5=$35-25%=$26.25/month. It's a small difference, but a difference nonetheless.

They will take the credit off the bill before they apply the 25 percent discount.

[tmgnwa]

First post, there won't be many.

Old plan (retention)
$40 - 750 min,
$0 - 8 pm,
PCS-PCS,
$20 AAP,
$5 Roam
10% discount CUCORP
$58 before taxes

New plan (retention - after 6 hours of phone calls spent with 13 reps and 3 store visits -to check that the changes were applied- over the course of a week. Ended up NOT getting initial commitments, but close)
$60 1200 shared min,
$10 6 pm,
PCS-PCS,
$30 3 AAP's,
Roam Free (after $5-$5 credit),
$4 ea - 500 SMS on 2 lines,
10% CUCORP,
15% 'other/retention' discount.
2 Free LG225 phones
Before taxes should be around $82/mo.

Thanks to all on site who made me aware of 'possibilities'

Persist nicely!

[Sport25]

I email E-care and he offer me $50 for 1000 mins plus Sprint PCS Vision for free and I agree for 2 years contract. I email him back and confirm that I agree for 2 years renew contract. My old plan is $85 2000 mins with Sprint PCS Vision Pictures Pack for free. I ask him can I have the Sprint PCS Vision Pictures Pack instead the new PCS Vision. He email me back and stated that the old Sprint PCS Vision Pictures Pack no longer exist and he does not have a code for that.

I just wondering any rep on there know the code for the old Sprint PCS Vision Picutres Pack. Thanks

[SoloDogg]

My current plan:

$40 free & clear
1000 anytime minutes
unlimited n/w @8pm
unlimited m/m
50 roaming minutes

now...when I originally called, I was told that I was also supposed to have free unlimited vision pack with 100 text messages. I've been charged for vision use and text messages every since. I've tried calling back and getting people to work with me, hell all I really need are the text messages, as my vision is still the grandfathered .002 per kb plan, but still, when you're promised something, you expect it.

Also...how are you guys getting them to work with you on the price of the A900? I've also thought about switching to t-mo or cingular for that razr phone, but i'd love to have the A900, just not at 200 bucks.

[betogat]

SERO - 500A/T $ 30 me :ohcrap:
SERO - 1250A/T $50 wife
7 PM Nights for free
FIMF - First Incoming Minute Free
25% company discount
10% loyalty discount
Enough said!!!!!! :D

[Blacklaw]

SERO - 500A/T $ 30 me :ohcrap:
SERO - 1250A/T $50 wife
7 PM Nights for free
FIMF - First Incoming Minute Free
25% company discount
10% loyalty discount
Enough said!!!!!! :D

You may want to check the discounts. They mentioned over at HOFO that the discounts will not attach tot he regular plan, just to the add-ons (if you have any).

[Boraxo]

SERO - 500A/T $ 30 me :ohcrap:
SERO - 1250A/T $50 wife
7 PM Nights for free
FIMF - First Incoming Minute Free
25% company discount
10% loyalty discount
Enough said!!!!!! :D

Serioiusly considered trying to get that deal for myself. But after you add fees for text messages, you are no better off than under the old $85/2000 and $100/2000 F&C plans - and perhaps worse off if you don't get those % discounts on your base plan.

[ubiquityman]

$85/2000 F&C, 2 lines, N/W 6PM, PCS-PCS, unlimited vision & messaging on both lines, EVDO phone, -9% corp discount = $77

[darkblue]

just renewed my contract last week... pretty satisfied with the retention rep.
check it out

PCS Free & Clear AMERICA Plan

$50.00 PCS Free & Clear AMERICA Plan
Minutes Are Shared On This Plan
All Minutes Include Long Distance
500 Anytime Minutes
Unlimited Night & Weekend Mins. Included starts at 7
Unlimited PCS to PCS Calling
no roaming charges

PCS Add-a-phone

PCS Add-a-phone
$0 Monthly Service Charge

5% loyalty, 25%corporate discount
just talked to a rep today to see if i can get the a920 for free. turned me down but i was persistent so she finally gave me a 2x$50=$100 credit if i purchase a new phone.
so thats $150(2yr customer) + $50(bcoz i was nice to her)= $200 credit towards my new phone. i guess i have to come up with $100 for the a920. no complains i guess. :tu:

[outthink]

Renewed my old Free & Clear Plan for 2 more years and was offered a 15% loyalty discount, free nights starting at 7 p.m., and free roaming. The 15% discount is addition to a 25% corporate discount for a total discount of 40% off my monthly bill.

[outthink]

Details of my plan in the above post are:

$100 for 2000 anytime minutes shared between 5 lines.

Line 1: Free PCS Vision Picture Pack (grandfathered)
Line 2: Free PCS Vision Picture Pack (grandfathered); free AAP (grandfathered)
Line 3: $5 PCS Vision Picture Pack & $10 AAP
Line 4: $10 AAP
Line 5: $10 AAP

Total $135 less 40% discount = $82 before taxes.

The CSR was very cordial and offered me the 15% loyalty discount with no negotiating. He also offered the free nights starting at 7 p.m. and free roaming as a sweetener for renewing.

Also, got three Samsung A840 free at the Sprint store ($220 retail price less $20 store discount less $150 upgrade discount less $50 trade-in on old Samsung VGA1000 and Sanyo 8100 phones).

[Shadizzy]

Bahhhhh, I just called to try my luck with a better plan and got the most uncaring rep in the world!!!! She pretty much backed me into a corner and forced me to disconnect my account effective fed 4th :|. I didnt feel like getting into it with her soo I hung up the phone and banged my head on the desk.

Initially the plan offered to me was

1500 Minutes 60.00
AAP 10
AAP 10
7Pm Weekend and Nights 5
PCS 2 PCS
No roaming
Power Vision 1st Phone 10
2nd Phone 5
3rd Phone 5

Total = 105.00 For 3 phones, with vision and 1500 minutes.

Is there any way I can go better? I need over 1000 minutes and I have to have 3 phones on the account.

Would love to hear from you guys.

[Dan]

Bahhhhh, I just called to try my luck with a better plan and got the most uncaring rep in the world!!!! She pretty much backed me into a corner and forced me to disconnect my account effective fed 4th :|. I didnt feel like getting into it with her soo I hung up the phone and banged my head on the desk.

Initially the plan offered to me was

1500 Minutes 60.00
AAP 10
AAP 10
7Pm Weekend and Nights 5
PCS 2 PCS
No roaming
Power Vision 1st Phone 10
2nd Phone 5
3rd Phone 5

Total = 105.00 For 3 phones, with vision and 1500 minutes.

Is there any way I can go better? I need over 1000 minutes and I have to have 3 phones on the account.

Would love to hear from you guys.


If it is nationwide as opposed to area wide its a good plan. Most people work for a company that gives a business discount with sprint so getting that added after the plan change goes into effect would help you even more so!

[ucbedge]

I agree with the above poster. That sounds like a great plan. If only I could get that pricing for 2 lines....

[brisk]

45$
1000 anytime
6pm n/w
FIMF
Vision
Unlimited Txt
Unlimited Mobile 2 Mobile

I think I got a good one...down side is that I had to sign up for a 2yr. contract.

[shawty03]

I'm new to this, so could someone please explain to me what "retention is exactly" and what you have to do to be eligible for this? thanks ;-)

[PDDIVER1]

Retention is basically the Cancellation Department Representives. The Customer Service Rep. will send you to Retention if you want to cancel your service. The Retention folks can make you offers to try and keep you as a customer that the CSR's cannot.

[Dan]

I'm new to this, so could someone please explain to me what "retention is exactly" and what you have to do to be eligible for this? thanks ;-)


Replied to in some detail to your other post in here. Hopefully that will help you some :) Any questions, feel free to ask in the "lamucha" thread!

[SmplyD]

Check out my sig... I know it's not the greatest plan, but I'm extremely happy with it!

It really isn't a retention deal, they're don't need to worry about losing my business if they keep giving me freebies and discounts.

[dmaul3300]

Im happy with my plan also: :clap:

$34.99 F&F 400, 5% USAA discount,15% state employee discount
Free: PCS2PCS, N&W @ 6 PM, FIMF
$15 Vision Picture Pack w/ Unlimited SMS & $5 download credit

[jondel85]

Right now my plan looks like this

$40 F&C 500 At
$15 Vision with Picture Mail
$5 unlimited SMS
$5 N&W @ 7
$5 PCS to PCS

so after taxes and other fee I pay around $80 a month

K now I spoke with retentions today and they offered me this

$40 F&C 1000 AT with NW @ 8
$0 PCS to PCS
and %15 monthly discount
so along with the $20 vision and sms

The base plan would come out to $51 before taxes so probably $60 after taxes and fees.

Would it be too greedy to ask to get the SMS waived or maybe NW @ 6 or maybe a roaming option.

I have also been seeing around the forum that users with Power Vision phones undering regular Vision plans are getting charged for EVDO usage :ohcrap:

So this puts me in weird spot. Should I enroll into a PV plan and try to negotiate a reasonable price for unlimited SMS, which I don't want pay $15 for ($30 for PV with Unlimited SMS. :eek: ) Or keep the regular Vision with unlimited text which comes out to $20 overall

Thanks Jon

[Shadizzy]

Well my battle is finally over with rentention

1500 Shared Minutes
7pm Weekends and Nights
70 Dollar discount on main phone account :( (boooo)
AAP Samsung PM-A840 (219-150= 70 - 20 service credit = 50)
AAP Samsung PM-A840 (219-150= 70 - 20 service credit = 50)
Nationwide No roaming Charges
PCS to PCS
Power Vision
Picture Package
Video Package
15% Discount

I am still foggy on the per item price breakdown but after everything for a plan with 3 phones i am paying 86 A MONTH!!!!!!!!!!!!!!!!!!!!!!! + tax :|

lets see how much of this actually shows up on the first months bill :D


Thanks a lot for the rentention number guys! and for all your help!

[outthink]

Check out the following URL. If you old phone is on the list, you can get a a trade-in credit on your old phone. The trade-in credit could cover the remainder of the $50 for your new phones.

https://secure.sprintbuyback.com/rbb/program_availability.php

[SmplyD]

Hell, I just got on there to see what kind of credit I could get for my 5300...

Five measley dollars!!

Don't know what they would even do besides junk it.

[theChosen1G]

My retention offered during Christmas weekend:

Sprint Fair & Flexible Plan

* 1250 Adjustable Anytime Minutes
* $39.99 Monthly Charge
* AMERICA - ROAMING Included
* Nationwide Long Distance Included
* Unlimited Night & Weekend Mins. Included
* Nights: M-Th 7PM-7AM Wknd: F 7PM-M 7AM
* Unlimited Power Vision Access
* Unlimited Mobile to Mobile
* Caller ID, Call Waiting
* Three-way Calling
* Voicemail

And free Samsung A900, they gave me $417 in service credit to pay for the phone.

Been a Sprint customer for 2.5 years, out of contract for 6 months. Was gonna switch to T-mobiler, told them I want to cancel. They patch me to retentions after 2 calls, 4 hours later, they offered me the above. Basically I got the SERO plan at 20% off but no picture mail or text message, got the free A900 cause I told them T-mobile is giving away Razr, after 30mins hold for the CSR to talk to a manager he agreed to it.


:scare: :scare: :scare: Out of every thread and post I've read, I must say this offer is the best. Now if you can get an employer discount on there, I'd say that plan is unbeatable. Can someone prove me wrong? I like reading about these kinda things..gives me something to hope for. :p DAMN...a free A900. :frustrate

[Shadizzy]

Check out the following URL. If you old phone is on the list, you can get a a trade-in credit on your old phone. The trade-in credit could cover the remainder of the $50 for your new phones.

https://secure.sprintbuyback.com/rbb/program_availability.php


hah thanks for the info, but i doubt i want to turn in my MM-7400 for 15 bucks :|

[shawty03]

:scare: :scare: :scare: Out of every thread and post I've read, I must say this offer is the best. Now if you can get an employer discount on there, I'd say that plan is unbeatable. Can someone prove me wrong? I like reading about these kinda things..gives me something to hope for. :p DAMN...a free A900. :frustrate


i agree...i think you do have the best deal except you don't have unlimited picture mail.

[angela70405]

Not really a great plan . .as everyone else listed here, but I'm pleased with it: (2 lines)

800 min ($5.00 for every 100 minutes go over . .not the 50 mins they now have) $69.99
N/W @ 5pm $10.00
Unlimited Web (both lines) $0.00
Text Messaging (100 messages) $7.50
= $69.34 before taxes ( I've got a 15% discount + a $5.00 credit each month for 2 years)

[rgcmsg]

Great info re: retention strategy. I have been a Sprint customer since 1998 when I worked at the Shack. My current contract has expired, but I don't use a lot of minutes. I want to get an earlier night time start such as 7pm. I have been looking at phones and plans for months, but I find it hard to pull the trigger. A plan such as lotj1 has looks great.
However, I don't need web access or a vision plan. Basic service and occasional LD with 7pm start would be just fine. I have had this phone for 3.5 years I think. I would like a smaller profile flip, to make any change worth it.

Any thoughts or comments?

[rgcmsg]

Oh, my contract expired 6/04
My curent plan is:

PCS Free & Clear Plan, $35.00
All Minutes Include Long Distance
300 Anytime Minutes
Unlimited Night and Weekend Minutes
Nights: M-Th 8PM-7AM Wknd: F 8PM-M 7AM
Caller ID, Call Waiting
Three-way Calling
Voicemail
Additional Anytime Minutes $.40 Per Min.

[SmplyD]

Get the 400 Fair and Flexible plan, it's just 99 cents more than your plan now, and you get 100 extra minutes. They will more than likely also allow N&W @ 7PM and free Sprint to Sprint minutes.

Under the F&F plan, if you go over your minutes, you get an additional 50 minutes for $5 instead of 40 cents a minute. It also includes free long distance and free roaming.

You might think about getting an SMS plan because they are very useful. Otherwise you can still send and receive them at 10 cents apiece, incoming or outgoing.

Oh, and be sure to ask for a loyalty discount when you resign your agreement.

[jjwolos]

I signed up the 1250 sero plan

Sero Plan
Power Vision
Picture Mail
Unlimited Internet
Mobile to Mobile etc

I also added the 6 pm for $10 more.

I then called back and told them I Cingular offered me unlimited SMS text message for free (I can cancel since I am within 14 days)

They gave me unlimited SMS for free.

I then added a 23% corporate discount.

[jjwolos]

Also Got the 6 pm for free =)

[VulnoX]

My current plan:

SERO 500 Minute Fair and Flexible
100 SMS Text Messages
7pm Unlimited N/W
Free Roaming
Free Long Distance
Free Vision/Power Vision w/ Pic/Vid
Free Mobile to Mobile

$35 a month. For my uses, this is a great plan.

[hzeat]

RAWK!

Just got off the phone, got a great plan that I'm happy with. Here's the info:

$49.99 1000 anytime minutes (nationwide) shared
Free sprint to sprint
Free 500 text messages
Unlimited Nights and Weekends at 7pm
$20 Power Vision

[Sport25]

Just got my new plan

$50 1000 mins to share 5 Lines include long distance & roaming
Line 1 Samsung A700 => Free 6PM, FIFM, Unlimited SMS, PCS Vision, 25% business discount plus 10% loyalty discount.

Lines 2-5 Samsung A920 =>Free 6PM, FIFM, Unlimited SMS, PCS Vision, 25% business discount and no charge for all 4 add a phone.

[theChosen1G]

Just got my new plan

$50 1000 mins to share 5 Lines include long distance & roaming
Line 1 Samsung A700 => Free 6PM, FIFM, Unlimited SMS, PCS Vision, 25% business discount plus 10% loyalty discount.

Lines 2-5 Samsung A920 =>Free 6PM, FIFM, Unlimited SMS, PCS Vision, 25% business discount and no charge for all 4 add a phone.

Nice plan! 4 free AAP with FIFM, Unl. SMS and Vision :tu: On top of a 35% discount for the first line. :scare:

How were you able to get the 10% loyalty discount?

[James2012]

Just got my new plan

$50 1000 mins to share 5 Lines include long distance & roaming
Line 1 Samsung A700 => Free 6PM, FIFM, Unlimited SMS, PCS Vision, 25% business discount plus 10% loyalty discount.

Lines 2-5 Samsung A920 =>Free 6PM, FIFM, Unlimited SMS, PCS Vision, 25% business discount and no charge for all 4 add a phone.
Be sure to check out your bill in a couple of cycles when all the charges show up. AND.. don't call retentions or cust care again. When I was promised free AAP, subsequent people said that I was being charged and free AAP never existed. To add a swift kick to the crotch, they put in notes to say I lied about there being a free AAP. I wish my experience was kick-ass as yours. Damn.. 4 free AAP, free 6PM, roaming, AND 10% loyalty... all which were denied to me. (Hopefully my free vision/texts weren't screwed up!)

[Sport25]

Before my contract expired, I emailed E-care and ask "if I sign up another 2 years with Sprint, do you have any special for me? 5 hours later, one guy email me back and he offered me 6PM at no charge.

A day later, I emailed to E-care again and ask "I see that there are some peoples have bonus minutes, free 6PM, FIMF, and additional 10% loyalty discount on top of the business discount. Next day, I got a reply, stated that the bonus minutes is no longer exist, she offered me 6PM for free if I sign up another 2 years contract. She also said that I don't quality for the loyalty discount since I already have the business discount.

Couple days later, I emailed E-care again and this is what I got

Dear ****,

I apologize for the inconvenience you have faced in getting the
special offers, and commit to help you to the best of my ability.

You have been a very loyal customer of Sprint and we really
appreciate your loyalty.

Keeping in view your long term association with us, I give you
the following offers:

- Free PCS Vision and text messaging on all phones
- Free First Incoming Minute on all phones;
- 10% loyalty discount on line 1;
- Free 6 p.m. Night and Weekend Minutes on all phones;
- Free PCS to PCS on all phones;

A new two-year PCS Advantage Agreement is required for the above
mentioned special options. Please write back with the confirmation, so that we can proceed with your request.

Waiting for your reply.

******* *
Business E-Care
Sprint together with Nextel
"Where our customers come first!"

For the 4 add a phone for free, I called the retention dept. First she offer me for only 2 lines at no charge and the others 2 lines she charge me only $7.99. I emailed E-Care and ask if they can give me the other 2 lines for free, couple hours later, I got a reply, she remove the $7.99 and now there is no charge for 4 of my AAP. I checked on-line & 4 of my add line shown no charge. I call 3 customer service reps and verified and they all said I have all that for free for the next 2 years. I also emailed E-care and he also stated that I have all these for free for the next 2 years. For now, I hope everything they said are true for the next 2 years.

[Sport25]

Nice plan! 4 free AAP with FIFM, Unl. SMS and Vision :tu: On top of a 35% discount for the first line. :scare:

How were you able to get the 10% loyalty discount?

You have to keep trying email the E-Care. Some e-care said, you can have the loyalty or the business discount But not have both. But keep trying and you will get the E-Care that can do you for. Just said that you you know some friends that have business discount plus the loyalty discount.

First, she said that because I have the special plan, she cannot put 10% loyalty discount in special plan but she will check and let me know soon. Couple hours later, she replied me back with this email "I have personally forwarded your request to our technical department. I am glad to infrom you that they have added the 10% loyalty to your account"

[theChosen1G]

You have to keep trying email the E-Care. Some e-care said, you can have the loyalty or the business discount But not have both. But keep trying and you will get the E-Care that can do you for. Just said that you you know some friends that have business discount plus the loyalty discount.

First, she said that because I have the special plan, she cannot put 10% loyalty discount in special plan but she will check and let me know soon. Couple hours later, she replied me back with this email "I have personally forwarded your request to our technical department. I am glad to infrom you that they have added the 10% loyalty to your account"

Thanks for the help! Appreciate the time you put into it! Once I get all my SERO stuff 100% straight (need to wait for next billing cycle to check), I'll fix anything that might have not been taking care of.

BTW, when you emailed them the second time, did you change any verbage of your email?

Again thank you!

[Sport25]

Thanks for the help! Appreciate the time you put into it! Once I get all my SERO stuff 100% straight (need to wait for next billing cycle to check), I'll fix anything that might have not been taking care of.

BTW, when you emailed them the second time, did you change any verbage of your email?

Again thank you!


When you email E-Care, you must log-on your online account and contact E-Care from you account. Because everytime you send email when you log-on from your on-line, the system alway created the new ID#, and most of the time, the new E-Care reply you back. So log-on into your online account and email E-care from online account until you get the plan you want.

[Sprint Mayham]

To all the experts on Sprint plans I am asking your advice..... I was offered the following plan just now:

500 minutes
300 curtesy minutes
so 800 total anytime outgoing
nights and wkends starting at 6pm
Totally Free Incoming Minutes, not just the first minute
Free mobile to mobile
500 text messages

59.99 minus 20% discount = $47

OR.....

I was offered this on 2 other occassions:

1500 anytime
7pm nights and wkends (they said no way to 6pm with this plan)
free mobile to mobile
for 49.99 and maybe 15% discount (one rep said yes, another said no can do)
no text

no vision on either plan

my old contract expires in 2 days....

What do you think? or, might it be best to wait after my old plan expires on Sunday? Should I be asking for anything else?

Thanks in advance for any info...

[theChosen1G]

To all the experts on Sprint plans I am asking your advice..... I was offered the following plan just now:

500 minutes
300 curtesy minutes
so 800 total anytime outgoing
nights and wkends starting at 6pm
Totally Free Incoming Minutes, not just the first minute
Free mobile to mobile
500 text messages

59.99 minus 20% discount = $47

OR.....

I was offered this on 2 other occassions:

1500 anytime
7pm nights and wkends (they said no way to 6pm with this plan)
free mobile to mobile
for 49.99 and maybe 15% discount (one rep said yes, another said no can do)
no text

no vision on either plan

my old contract expires in 2 days....

What do you think? or, might it be best to wait after my old plan expires on Sunday? Should I be asking for anything else?

Thanks in advance for any info...

Ask them for SERO...it couldn't hurt :).

1250 AT minutes = $49.99
Unlimited Vision/PV with picture and video mail free
PCS 2 PCS
Roaming
Long distance
NW start at 9pm but for $5 start at 7pm

You could always add u/l text for $15 (or $10).

THEN ask for 20%.

[maxfalco]

Just called in and got this:

* F&C 2000 Minutes*
* PowerVision Plus Pack on one line
* 100 Text Messages on one line FREE
* Second line free*
* Free Mobile to Mobile*
* Free Nights/Weekends*
* 25% business discount*
* 15% Loyalty discount

* = had this before

so ya, PowerVision Plus w/ 100 texts for only $1.25 more per month. I think I done good :D

[OKSOONERFAN]

I went to the sprint store yesterday, got an A920. the girl there refused to do SERO, so I signed up for a pretty basic plan. Walked out to the ccar, dialed *2, asked the rep for a SERO plan

here it is

1250 Anytime Mins
unlimeted powervision
free M2M
added N&W at 6pm for $10
500 Text $8.00
ins $6.00
Activation fee WAIVED
Pro Rated Charges credited back
Credit of $50 so got phone for $99
8% Discount for my Company

My bill went from $114.00 to $74
will also get $25.00 credit for referring a friend who got the same thing

hey anytime I can save $40 on my bill I'll take it

The rep was AWESOME..and my wait time for him...3 mins 9 sec

THIS ROCKS :headbang2

[James2012]

Just got my new plan

$50 1000 mins to share 5 Lines include long distance & roaming
Line 1 Samsung A700 => Free 6PM, FIFM, Unlimited SMS, PCS Vision, 25% business discount plus 10% loyalty discount.

Lines 2-5 Samsung A920 =>Free 6PM, FIFM, Unlimited SMS, PCS Vision, 25% business discount and no charge for all 4 add a phone.
Damn... how did you get so lucky? So what.. Are you paying like $35-40 for 5 lines?!?

[MacSmiley]

:cool: To get a decent deal, do you pretty much have to be out of contract? Is that true? Otherwise, what incentive does Sprint have for giving a better deal?? :deal:

[jjwolos]

They have the incentive of signing (owning) you for another two years

[MacSmiley]

You mean they can sign you for another 2 years before your contract is up?

[ziggy4500]

for those of you that are getting phone discounts with your plan..do you buy that directly from rentention or what?

[Niklaus]

You mean they can sign you for another 2 years before your contract is up?

yep! every 3 months if you let us :deal:

:wavey:

[Niklaus]

Just got my new plan

$50 1000 mins to share 5 Lines include long distance & roaming
Line 1 Samsung A700 => Free 6PM, FIFM, Unlimited SMS, PCS Vision, 25% business discount plus 10% loyalty discount.

Lines 2-5 Samsung A920 =>Free 6PM, FIFM, Unlimited SMS, PCS Vision, 25% business discount and no charge for all 4 add a phone.

thats got to be the next best thing to the employee plan! :Popcorn2:

good job! :clap:

I want one like that one... :irked:

[Bartman]

I've been with Sprint 7+ years. Finally decided to get a really good plan like in these forums. I called the 'direct to retention' number. I got some guy that LIED about everthing he gave me. First off I asked are you in retentions? He lied and said yes. I waited for my bill and everything the bastard added was CHARGED for. I had to call back, talk to a customer rep that tried and did fix a few things, then the cs forwarded me on to a REAL retention rep that tried to give me what I originally thought I asked for and got from the lying bastard. I still don't have as sweet a deal as most of you all have and I have learned the #1 rule:
1 Get it in WRITING (email) from the Ecare reps! :deal:
2 Don't waste your time with any other :cough: reps that can't find the 'codes' when they're there.
BTW my sucky plan: $50/1000 shared, they wanted $10 for the AAP, then 'fixed' it
8pm nights, I had 7PM before, why not 6PM or 5PM (Hear it's being test marketed)
NO FIMF, they said couldn't find it, yea right...
Grandfatherd $10 vision w/pic, 100SMS, $5 credit. I have paid for this for years.
500SMS on second phone, why not unlimited?
M2M both phones, big deal
NO roaming, this was included at first, for $5 each phone =$10, just dropped for now
5% loyalty, which the last rep said 'can't up to 10%, try next month' what a load
And the thing I missed, along with the reps, ANY vision on the second phone. :irked:
This is for 2 out of 3 phones I have. The other plan is an $130/unlimited anytime and SMS. So my bill is in the $200/month range, and should carry some weight. I'm playing by rule 1 & 2 now. :bang: (liars)

[shugpro]

i was told on monday that reps are now being terminated for giving out the free nights @7. he said they just send out an internal memo about it. that offer is supposed to only be given to those renewing their contracts under certain circumstances. those of you who have it should feel lucky. he told me, it's right here, i can put it on your account but it will be removed automaticly and the rep and the account will be flagged for investigation.

[MacSmiley]

Niklaus,

Any input on the previous post by shugpro?

[The SPCS Guy]

Sounds about right. I wonder what they are gonna do to the reps that give out FREE 6PM... chop their heads off?

JE

[He123321]

I have an old 1000 a/t, 3000 n/w 8pm for $50. Everytime I call CS, they offer me the 6pm with un/l n/w for the same amount that I am paying right now. I always turn them down. They always ask me why turn down a great offer. :rolleyes: There is nothing that is going to get me stuck with another contract.

[hotnspicychic03]

NO FIMF, they said couldn't find it, yea right...:bang: (liars)

Well for FIMF, I had emailed ecare and gotten it sunday night after gazillion times of trying for it. I have the nights at 5 for 10.00 which I absolutely love, but I was told that's not available anymore, but I'd keep trying anyways....

[kre62]

I just called and got free nights and weekends at 7. Hopefully it wont cause a problem. I held out for awhile and he just volunteered it and made notes on the account. We'll see what happens. heres what I got:

1500 Anytime
500 Free text
U/L N&W at 7
PCS to PCS
$250 off the A900
49.99/month

I think this is a good plan. Hopefully the n/w at 7 is legit.


i was told on monday that reps are now being terminated for giving out the free nights @7. he said they just send out an internal memo about it. that offer is supposed to only be given to those renewing their contracts under certain circumstances. those of you who have it should feel lucky. he told me, it's right here, i can put it on your account but it will be removed automaticly and the rep and the account will be flagged for investigation.

[He123321]

I just called and got free nights and weekends at 7. Hopefully it wont cause a problem. I held out for awhile and he just volunteered it and made notes on the account. We'll see what happens. heres what I got:

1500 Anytime
500 Free text
U/L N&W at 7
PCS to PCS
$250 off the A900
49.99/month

I think this is a good plan. Hopefully the n/w at 7 is legit.

Man what did you say to get $250 off the a900? Looks like you did very well. :clap:

[sotiru]

I have been out of contract for a while and wanted to add some lines. So on Monday I decided to take the plunge and call retention.

I reached a lady who seemed to know what she was doing and checked on a few things and we agreed on the following:

$50 plan
1000 AT minutes
1 additional line w/ free LG 225 phone
7pm nites
grandfather my bonus 150 AT minutes (primary line only)
FIMF
PCS to PCS
Vision w/ Picture mail for $15 - $10 credit = $5
Roaming $5
24 month agreement

Extras:
$10 1 additional line (line 3) w/ free LG 225 phone
Vision and Picture mail free on additional 2 lines
Roaming free on additional 2 lines

I didn't see the changes reflected on my account on the web.

On Tuesday and also today I called back to doublecheck. They lied to me!

Here are the catches:
- Picture mail (+$15) cannot be combined with a (-$10) credit
- The 2 sub lines cannot share the roaming nor the FIMF.

From this previous posting I see that there is a 1500 min plan for $50.

I still have another account out of contract which I may want to fold into this account but are not touching it until I see that I get what we agree to.

Any advice?

[Madisn]

I got a similar plan to KRE62 - but I didn't get $250 off!! Well done.

[Blacklaw]

I have been out of contract for a while and wanted to add some lines. So on Monday I decided to take the plunge and call retention.

I reached a lady who seemed to know what she was doing and checked on a few things and we agreed on the following:

$50 plan
1000 AT minutes
1 additional line w/ free LG 225 phone (#)
7pm nites
grandfather my bonus 150 AT minutes (primary line only)
FIMF
PCS to PCS
Vision w/ Picture (#) mail for $15 - $10 credit = $5
Roaming $5
24 month agreement

Extras:
$10 1 additional line (line 3) w/ free LG 225 phone
Vision and Picture mail free on additional 2 lines
Roaming free on additional 2 lines

I didn't see the changes reflected on my account on the web (#).

On Tuesday and also today I called back to doublecheck. They lied to me!

Here are the catches:
- Picture mail (+$15) cannot be combined with a (-$10) credit
- The 2 sub lines cannot share the roaming nor the FIMF.

From this previous posting I see that there is a 1500 min plan for $50.

I still have another account out of contract which I may want to fold into this account but are not touching it until I see that I get what we agree to.

Any advice?
The roaming should work across all lines and the FIMF should as well (provided she knows what she is doing). I would call back and have them add the roaming across the sub lines. I have it on my account and it is setup that way, and the FIMF has been added to both of my lines.

[sotiru]

I will try for the KRE62 plan.

Can you get retention packages through eCare?

How do you get loyalty discounts?

When do you provide the corporate discount and what info is needed?

Thx

[Redhed]

$40 for 500 A/T
$0 N/W @ 7
$0 U/L SMS
$0 M2M
$20 PV
$6 ESRP
15% MRC disc
______
60.00/month + tax

[BigSteve]

I just called sprint and got a new plan, I guess its good?

-1200 a/t shared
-n/w 7pm
-m to m
all for 60 bucks

p.s.

I really want the A900 so that was my main reason for calling sprint to get the new plan. I can not see myself spending 350.00 for a phone, 199.99 I can see that.... :Popcorn2:

[Bartman]

Well for FIMF, I had emailed ecare and gotten it sunday night after gazillion times of trying for it. I have the nights at 5 for 10.00 which I absolutely love, but I was told that's not available anymore, but I'd keep trying anyways....
Congrats, persistance pays off. :clap: Just Ecare every couple days or so. :comp_surf
:Poke: Ecare
As for CS getting in trouble for doing too much, like 7pm 6pm nights, their higher ups in retentions and Ecare reps know more of what they can push for ya. CS was probally giving away 6pm nights too much, cause EVERY time someone called a CS would ask 'Would ya like 6pm nights for free'. Bet next time some of my friends call CS they'll tone it down.
Sotiru: Ecare has ALL the plans, their like above retentions (which is usually verbal, not as good as written :deal: )
kre62: Good plan, err did you get (power)vision?
5pm nights is a test market situation as far as I know, good thing I'm in two competative markets. :D

[James2012]

Sorry to hear about the "lie"... It's something I went through many times. Each and every time you call, you WILL be told something different. Not everybody in the department evidently knows of every possible option available. If they do, they do lie and say it doesn't exist because they just simply don't want to give it to you. The thing to keep an eye out for are:

additional line... There will likely be a higher charge (even if they say it's free or $10 additional) I was told numerous times that it will be free and then be told by the next rep that there is no such thing and that I'm lying

any of the "freebies"... they charge you for the service but is supposed to be credited back, so that it works out to be free. But... this month, I got hit with a $341 phone bill. Why?

The 1500 minute plan you're talking about will likely be an unshared plan (meaning you can't do add-a-phone).

My situation:

1: Addition of a corporate discount reset my plan bill date. For this, they charged me an early termination fee $150. I got this taken care of.

2: I upgraded a phone for the 2-year time. The store rep never told me there's a new $36 upgrade fee (Which itself is STUPID... what kinda f'ed up thing is that?!? So instead of a $150 instant rebate, it's more like a $114). I got this taken care of.

So my balance is $140~... $24 proration partial month. So not counting that it's like $115~ remaining.

My plan:
$50/1000 shared plan
$20 AAP (This I'm bitter about because I was told numerous times it would be free... and I see others on here getting 2-3 additional lines for FREE and STILL pay less than me)
$10 Vision ($10 credit)
$15 Unlimited text ($15 credit)
$5 PCS-PCS ($5 credit, don't know why they're even charging this one since it was always free before)
$5 7PM ($5 credit)
$5 & $6 insurance for both lines
So it SHOULD be $81+tax/month
Minus my 5% loyalty discount & 17% corporate discount should bring it down even further.

So... How do I end up with over $120 monthly bill?

Likely... cuz I never got the supposed credits. So whenever you talk to retentions, be sure to double-check your next bill and don't be surprised if something really whacky happens. I was on the phone with a rep and went over the charges and she couldn't explain to me where the extra $50-60 in charges is coming from. Her explanation was that I was credited everything I was owed and the rest are taxes. $50-60 in taxes?!?

I have been out of contract for a while and wanted to add some lines. So on Monday I decided to take the plunge and call retention.

I reached a lady who seemed to know what she was doing and checked on a few things and we agreed on the following:

$50 plan
1000 AT minutes
1 additional line w/ free LG 225 phone
7pm nites
grandfather my bonus 150 AT minutes (primary line only)
FIMF
PCS to PCS
Vision w/ Picture mail for $15 - $10 credit = $5
Roaming $5
24 month agreement

Extras:
$10 1 additional line (line 3) w/ free LG 225 phone
Vision and Picture mail free on additional 2 lines
Roaming free on additional 2 lines

I didn't see the changes reflected on my account on the web.

On Tuesday and also today I called back to doublecheck. They lied to me!

Here are the catches:
- Picture mail (+$15) cannot be combined with a (-$10) credit
- The 2 sub lines cannot share the roaming nor the FIMF.

From this previous posting I see that there is a 1500 min plan for $50.

I still have another account out of contract which I may want to fold into this account but are not touching it until I see that I get what we agree to.

Any advice?

[Madisn]

Well, I just signed a 10 month extention (ie Im only 10 months into my 2yr and resigned for 2yrs).

Old Plan:
$50 - 700 Anytime minutes (always use about 1000 - 1100)
Free N&W at 7pm
$50 + $30 in overage = $80 - 23% = $61.60

NEW PLAN:
1500 anytime minutes
Free N&W start at 7pm
Free PCS -PCS
49.99 - 23% = $38.49

Since this plan will save me about $25 a month - If I keep it for 6 months, I will have saved $150.00 - which can buy me out of a contract if needed (but I don't forsee that).
Plus I get to keep my $10 vision with the $5 credit. The only donwside is that overage minutes are not sold in buckets - it's a strait .40 per minute - so for those of you offered the 1500 49.99 plan be sure to ask about this.

[NotYaAverageBro]

I feel a little better about going into the last two months of my contract. It ends in April 2006, so I'll see what I'll be able to get. If they would offer me free nights and weekends at 7pm, I would be sold! That would save me $15 on my plan. Video mail wouldn't hurt either. Thanks for this thread!

[James2012]

Then you'd be sold very quickly. They'll just want another 2-yr contract out of you.

:lol:

I feel a little better about going into the last two months of my contract. It ends in April 2006, so I'll see what I'll be able to get. If they would offer me free nights and weekends at 7pm, I would be sold! That would save me $15 on my plan. Video mail wouldn't hurt either. Thanks for this thread!

[snowdizx]

I was offered the following earlier today. I went through the normal spiel about how my brother has a corporate account and I was being offered 1500 anytime minutes, along with a very similar plan to what I have through Cingular. Here's what I had and what I was offered....

Old Plan: $50.00 1000 AT minutes, free nights and weekends starting at 7pm(+5 dollars), Unlimited Text messaging(+5 dollars), Insurance(6.00), free mobile to mobile(sprint)

New Plan:$50.00 1500 AT minutes (WITH ROAMING), free nights and weekends starting at 7pm(+5 dollars), Unlimited Text messaging(+5 dollars), Insurance(6.00), free mobile to mobile(sprint)

The key for me here is if EVER I go over my minutes, it's by a small magnitude, like 40-100 minutes, so it's nice to have an extra 500 to play with. In addition, I really truly only roam less than 1-2 percent of the time, but it's nice to have it there when you need it. In addition, I HATE it when I'm traveling and I roam by accident so a call doesn't drop, so now I dont have to worry about it. This plan includes up to 50 percent roaming(of which I'll be lucky to ever use 2 percent of that)

I had to do some swindling to get this plan, apparently the 'FREE ROAM' option was offered since I have been a sprint customer for over 6 years, otherwise expect this same plan, minus the bonus roam option.

YAAAAY! --snowdizx

[sds123]

I stayed in Sprint since 2002 and is just out of contract now.
My current retention plan is $30/300minutes+180 bonus, 8pm, 50minutes roaming, nothing else

I called Sprint today and got this offer:
$90/1500 minutes shared in 3 lines
2 yr contract
2 new phones
6PM
Unlimited SMS
PCS Vision
Unlimited Roaming
PCS to PCS

Above features are for all 3 phones

I asked for FIFM but the CSR said he cannot give it to me.

Can anyone tell me if I should ask for unlimited picture mail or it have been included in the " pcs vision". I forgot to ask the CSR about this.

Many thanks!

[James2012]

It will likely be the cheapest vision, which doesn't have pics/video. For 90/month, it's an excellent plan considering you get all the goodies on all the phones. Keep in mind that the company that you work for may also be eligible for a business discount, which would help bring the monthly bill down even more. As for the FIMF, unless it's retentions (or whatever they call it now), they won't be able to do it for you. Maybe they got rid of the codes altogether?

I stayed in Sprint since 2002 and is just out of contract now.
My current retention plan is $30/300minutes+180 bonus, 8pm, 50minutes roaming, nothing else

I called Sprint today and got this offer:
$90/1500 minutes shared in 3 lines
2 yr contract
2 new phones
6PM
Unlimited SMS
PCS Vision
Unlimited Roaming
PCS to PCS

Above features are for all 3 phones

I asked for FIFM but the CSR said he cannot give it to me.

Can anyone tell me if I should ask for unlimited picture mail or it have been included in the " pcs vision". I forgot to ask the CSR about this.

Many thanks!

[htin]

Hi,

I just renew my contract this is what i got.

750 minutes (+$40)
7pm + weekend (+0)
M2M (+0)
Second Line (+0)
15% Loyality Discount
24% Employee Discount

Total want i am paying for will be like 24.40 + taxes :)

Not bad for two lines.

This is what i have before.
750 minutes (+$40)
7pm + weekend (+$5)
M2M (+0)
Second Line (+$20)
5% Loyality Discount
total before = 76.00 with taxes

Didn't want to be too greedy to ask more :) for 24.40 for 750 and 2nd line is great :)

[NotYaAverageBro]

Can someone please give the number they are calling IF they have a business discount. I seem to have the wrong one. The number I have is 800-876-4767.

Thanks!

[SmplyD]

Gay?

[manmz]

I just signed a two year contract and got 6pm N&W and unlimited PCS to PCS added to my account, so my plan now looks like this:

300 Anytime
180 retention
U/L N&W at 6
PCS to PCS
$15 power vision
$30.00/month
25% discount

I got a business account and my bill comes to around $38.5/month :headbang2

Anyone know if I can get the free 100 text messages added to my account for free, or I shouldn’t waste my time calling?

[James2012]

Yay... thank you Paul from eCare. I finally got in writing (what I've always wanted in order to avoid the headaches I've had thus far) exactly what I have on my plan and how much I should be paying. Excellent... So after all that and finally getting eCare to wrap it all up in a nice tidy bow:

$50 1000 minute shareable plan
$20 2nd line (he said that my retention plan is stuck this way but should I opt to swap to the fair & flexible, it's an option to add a 3rd+ line for $10... or whatever other plan, but still keep all my other stuff)
$10 vision (credit of $10 to make it free every month)
$5 7PM (credit of $5 to make it free every month)
$8 Unlimited SMS (he said that the free SMS option isn't avail like I was told previously... so he reduced the $15 to $8 then stacked on a 10% loyalty to save me an overall $7ish to make it about $1 for unlimited SMS)
FIMF
PCS-PCS
Equip protection $5 on first line, $6 on second

Grand total: $89
Minus 10% from the SMS snaffu
Minus 18% company discount

Am I satisfied? Oh you betcha. I understand that this or that might be misinformation from rep to customer, but at least he provided a method of trying to resolve the problem with a solution. To boot, the tone in the email was extremely courteous, making me feel valued. Ok.. stepping off my soap box. :)

Oh... is it just me or are the reps becoming harder and harder to understand on the phone? Outsourced to India too?

[James2012]

Whoa whoa whoa... you went from $76/month to $24.40+tax/month? If you're not lying, then damn! Good job!

Hi,

I just renew my contract this is what i got.

750 minutes (+$40)
7pm + weekend (+0)
M2M (+0)
Second Line (+0)
15% Loyality Discount
24% Employee Discount

Total want i am paying for will be like 24.40 + taxes :)

Not bad for two lines.

This is what i have before.
750 minutes (+$40)
7pm + weekend (+$5)
M2M (+0)
Second Line (+$20)
5% Loyality Discount
total before = 76.00 with taxes

Didn't want to be too greedy to ask more :) for 24.40 for 750 and 2nd line is great :)

[James2012]

If you're trying to get to business sales to add on your business discount, you can still do it via *2 and say business sales (or whatever) to get them.

Can someone please give the number they are calling IF they have a business discount. I seem to have the wrong one. The number I have is 800-876-4767.

Thanks!

[theChosen1G]

Hi,

I just renew my contract this is what i got.

750 minutes (+$40)
7pm + weekend (+0)
M2M (+0)
Second Line (+0)
15% Loyality Discount
24% Employee Discount

Total want i am paying for will be like 24.40 + taxes :)

Not bad for two lines.

This is what i have before.
750 minutes (+$40)
7pm + weekend (+$5)
M2M (+0)
Second Line (+$20)
5% Loyality Discount
total before = 76.00 with taxes

Didn't want to be too greedy to ask more :) for 24.40 for 750 and 2nd line is great :)


Rock on! :headbang2

That's a great plan for a low usage, non-vision user!

[htin]

it's 76 with taxes or 65 without taxes to 24.40 without taxes. i haven't got the bill yet, so not sure how much is it with taxes. I verify with e-Care and also called to verify the plan, so it will looks good.

[Niklaus]

Hi,

I just renew my contract this is what i got.

750 minutes (+$40)
7pm + weekend (+0)
M2M (+0)
Second Line (+0)
15% Loyality Discount
24% Employee Discount

Total want i am paying for will be like 24.40 + taxes :)

Not bad for two lines.

This is what i have before.
750 minutes (+$40)
7pm + weekend (+$5)
M2M (+0)
Second Line (+$20)
5% Loyality Discount
total before = 76.00 with taxes

Didn't want to be too greedy to ask more :) for 24.40 for 750 and 2nd line is great :)


something here sounds 'too good to be true'

make sure to watch your bill :Popcorn2: :fingers:

[thekid]

Just got off the phone with customer service and took everyones advice and was friendly and not threatening. Got:

1500 anytime minutes $49.99
PCS to PCS free
unlimited nights and weekends at 8pm
Vision plus - $10 - could have gotten free vision but it's only web access - this is everything in vision and 100 free SMS
plus my 25% company discount

I had: 1000 minutes - $50
plus my discount and that was all.

[bigeastie2160]

I am new member to the forums, but I have been a lerker on the forums for sometime now. I called Sprint last night and got this deal (I have been with sprint for almost 2 months now and I have called retentions a few times and got a few freebies on my old plan that Sprint let me keep on my new Sero plans).

1st Line
SERO $49.99

1250 Anytime Minutes
Free Power Vision
Free Pic Pack
Free PCS to PCS
Free Roaming
Free 500 TXT (will be billed every month, then credited back on my account for the next 2 years)
Free Nights/Weekends @ 7PM (will be billed every month, then credited back)
10% Loyalty Discount off MRC

2nd Line
SERO $49.99

1250 Anytime Minutes
Free Vision
Free Pic Pack
Free PCS to PCS
Free Roaming
Free 500 TXT (will be billed every month, then credited back on my account for the next 2 years)
Free Nights/Weekends @ 7PM (will be billed every month, then credited back)\
5% Loyalty Discount off MRC

- 25% Company Discount off the total combined bill

Keep in mind, I have only been with Sprint since the first week of Jan. I think I have two very nice SERO plans considering my freebies and the fact that I was able to get loyalty discounts even though I have only been with Sprint for a short time... :)

[thekid]

Adjustment on my new plan. Niklaus maybe you can verify this. Called back to customer service to take off my $10 vision fee. The gentleman in N.C. call center said there wasn't a 1 year agreement with 100 free texts. He said he could give me free picture pack vision which has 100 free texts and unlimited web access if I sign a 1 year contract which I did. So know this is my official plan since he sent me to confirmation and the previous lady didn't.

1500 anytime minutes - $49.99
PCS to PCS
Vision picture pack - free
100 free texts
unlimited web access
unlimited night and weekends starting at 8pm
my 25% company discount

[thekid]

I of course meant 2 year contract.

[He123321]

I am new member to the forums, but I have been a lerker on the forums for sometime now. I called Sprint last night and got this deal (I have been with sprint for almost 2 months now and I have called retentions a few times and got a few freebies on my old plan that Sprint let me keep on my new Sero plans).

1st Line
SERO $49.99

1250 Anytime Minutes
Free Power Vision
Free Pic Pack
Free PCS to PCS
Free Roaming
Free 500 TXT (will be billed every month, then credited back on my account for the next 2 years)
Free Nights/Weekends @ 7PM (will be billed every month, then credited back)
10% Loyalty Discount off MRC

2nd Line
SERO $49.99

1250 Anytime Minutes
Free Vision
Free Pic Pack
Free PCS to PCS
Free Roaming
Free 500 TXT (will be billed every month, then credited back on my account for the next 2 years)
Free Nights/Weekends @ 7PM (will be billed every month, then credited back)\
5% Loyalty Discount off MRC

- 25% Company Discount off the total combined bill

Keep in mind, I have only been with Sprint since the first week of Jan. I think I have two very nice SERO plans considering my freebies and the fact that I was able to get loyalty discounts even though I have only been with Sprint for a short time... :)


The rep that gave you that offer is god sent. :clap:

[jayhuffdaddy]

I recently got a really good plan. After taxes this comes to $48

PCS Free & Clear Plan

* $40.00 PCS Free & Clear Plan
* All Minutes Include Long Distance
* 1000 Anytime Minutes
* Unlimited Night & Weekend Minutes
* Nights: M-Th 8PM-7AM Wknd: F 8PM-M 7AM
* Caller ID, Call Waiting
* Three-way Calling
* Voicemail
Unlimited 2 WAY TEXT MESSAGING SERVICE
NIGHTS MINUTES - NOW STARTING AT 7:00 PM
Unlimited Sprint Mobile to Mobile Calling
Sprint PCS VisionSM

[SmplyD]

How did you get this plan J.huff?

[its_me48]

I got the exact same plan as "bigsteve"... the only difference.. I got a900 for 149.99.

1200 min A/T Shared
N/W: 7 pm
M-M: Free
$60 total
Company discount: 25%
Signed 2yr agreement.

[MrCLoWnY]

Called Sprint to really cancel my service cuz of the ordeal I went through with my horrilble A900 update and wasting my time at the store and on the phone and finally being told that I needed to pay to get my phone replaced.

My old plan:
$35
500 Anytime
500 Mobile to Mobile
Nites at 9:00..

New Plan:
$50
1000 Anytime
500 mobile to mobile
500 Text Messaging
Nites at 6:00 PM
Plus the regular stuff
and 10% off the total bill..

I was pretty happy and took their offer....

[crashvt]

Can some one PM who has the $60\1200 plan. CS will give it to me if I can prove that it exist

[NotYaAverageBro]

I was offered $75/1500 ATM. My vision pack would stay the same though, unlimited pictures, video, text and ReadyLink. This is for two phones. Is this a good deal? Any comments?

[its_me48]

Crashvt,

Yes! My plan ($60 - 1200 min) is shared with my other phone...
Primary phone: $60 - 1200 minutes
N/W: 7 PM ($0)
M/M: Free ($0)

Second phone: Free ($0): shared minutes
N/W: 7 pm ($0)
M/M: Free ($0)

My primary line was under agreement for another 10 months and second line for another 6 months.... but a long time customer (5+ yrs).. with new plan signed up for another 2 yrs.

[crashvt]

Crashvt,

Yes! My plan ($60 - 1200 min) is shared with my other phone...
Primary phone: $60 - 1200 minutes
N/W: 7 PM ($0)
M/M: Free ($0)

Second phone: Free ($0): shared minutes
N/W: 7 pm ($0)
M/M: Free ($0)

My primary line was under agreement for another 10 months and second line for another 6 months.... but a long time customer (5+ yrs).. with new plan signed up for another 2 yrs.


its_me48,

Sprint asked me for a phone number to prove that it exist. Can you send me a PM. If you are not cool with giving me the number I understand. This Plan is jsut what I need.

Thanks!

[uclaboyca]

Hi,

I just renew my contract this is what i got.

750 minutes (+$40)
7pm + weekend (+0)
M2M (+0)
Second Line (+0)
15% Loyality Discount
24% Employee Discount

Total want i am paying for will be like 24.40 + taxes :)

Not bad for two lines.

This is what i have before.
750 minutes (+$40)
7pm + weekend (+$5)
M2M (+0)
Second Line (+$20)
5% Loyality Discount
total before = 76.00 with taxes

Didn't want to be too greedy to ask more :) for 24.40 for 750 and 2nd line is great :)

is it a 2yr contract? i'm gonna try that again... i called once to see if they can get me the 2nd line for free, but she said no go... and she couldn't combine the 15% loyalty discount with that plan either (i currently have 5%) but she said she can offer me 7pm nights for free, but require me to sign a 2 year... so i told her no thanks!

[htin]

ya, 2 year contract.

i verify twice if i have that plan, have my finger cross, can't wait to see the bill and make sure everything is ok.

[James2012]

Are you talking to retentions? Yes, the $60/1200 minute plan does exist and you can add additional lines (anywhere from $0 to $20 per line, depending on how lucky you are). If you don't use more than 1000 minutes/month, I recommend the $50/1000 minute plan instead, which is the one I have. If you're the only line and don't plan on adding additional lines, then there is a $40/1000 minute plan that cannot be shared.

Can some one PM who has the $60\1200 plan. CS will give it to me if I can prove that it exist

[James2012]

If you actually use 1500 minutes.. and both lines are $75, then yes. Good deal. I'm currently paying $50 for 1000 minutes and an additional $20 for the 2nd line... so considering you're only paying $5 more than what I am for an additional 500 mins. Yep.

I was offered $75/1500 ATM. My vision pack would stay the same though, unlimited pictures, video, text and ReadyLink. This is for two phones. Is this a good deal? Any comments?

[crashvt]

Are you talking to retentions? Yes, the $60/1200 minute plan does exist and you can add additional lines (anywhere from $0 to $20 per line, depending on how lucky you are). If you don't use more than 1000 minutes/month, I recommend the $50/1000 minute plan instead, which is the one I have. If you're the only line and don't plan on adding additional lines, then there is a $40/1000 minute plan that cannot be shared.

I am about to give up. Sprint won't give me the plan unless I have someones phone number with the plan.

[NotYaAverageBro]

It's the rep you are talking to, a rep named Chad offered me that $60/1200 plan, it does exist. I don't have it, but it does, so ask to speak to him. I kept my current plan at $85/2000 ATM with unlimited everything for two phones, couldn't really get a better option, but I finally don't pay for nights and weekends at 7pm now.

[crashvt]

It's the rep you are talking to, a rep named Chad offered me that $60/1200 plan, it does exist. I don't have it, but it does, so ask to speak to him. I kept my current plan at $85/2000 ATM with unlimited everything for two phones, couldn't really get a better option, but I finally don't pay for nights and weekends at 7pm now.
I finally got what I was looking for via retention. I got the 1200 minutes for 67.99 for 3 lines. My Sprint Advantage Agreement was ending next month and I have been a customer since 2000. Sprint does value its customers, sometimes it just takes the right reps. We will see if everything is ok my next billing cycle.

[James2012]

How did you get 3 lines/1200 for $67.99? Does it include stuff like Vision & text?

I finally got what I was looking for via retention. I got the 1200 minutes for 67.99 for 3 lines. My Sprint Advantage Agreement was ending next month and I have been a customer since 2000. Sprint does value its customers, sometimes it just takes the right reps. We will see if everything is ok my next billing cycle.

[Dan]

How did you get 3 lines/1200 for $67.99? Does it include stuff like Vision & text?


My guess: $60/1200AT retention plan with one AAP included and one at $7.99 to match what t-mobile is doing AAP's for as a promotion.

[crashvt]

dand411 is correct. It includes texting, vision, 7pm n&w and roaming

[James2012]

Blah... Lucky lucky lucky... they wouldn't budge on my $20 2nd line.

dand411 is correct. It includes texting, vision, 7pm n&w and roaming

[sameer]

I have 5 lines on my account and 2 of them just passed their contact expiration. So here is my new deal courtesy of the retention dept.

$85 / 2000 AT (includes 2 lines)
unlimited N&W
Additional lines at $10 / per line.
unlimited texts (grand fathered from pre sms days).
$10 vision service credit
6 pm Off peak FREE

DID NOT have to prolong contract.

mind you all these are per phone.

[RDunnATL]

I have a plan right now--

2500 minutes @ $100 per month

3 lines (no add a phone charges)
nights/weekends @ 6pm
free vision/text/picture mail on all accounts

then we get a 23% business discount..

I was told when we resigned that we may be able to get another 15% off of the plan from the retention dept.. (is this possible yet)..are supposed to call me next week (something about the codes not working together yet)

I got a new job where we get 25% off on business accounts, would it be a hassle to change?

any advice would be appriciated..

[NotYaAverageBro]

I was initially on an old F&C plan with $85/2000 minutes with free unlimited everything (Vision, PictureMail, VideoMail, ReadyLink, AAP, and U/L texting), but I had to pay for nights and weekends starting at 9pm and then, nights and weekends starting at 7pm.

I was first offered at $75/1500 ATM with free nights and weekends starting at 7pm, free M2M and the same Vision Plan I currently have. This would be for two phones also.

I called back to confirm the plan and was told that I would not keep the same Vision plan, nor ReadyLink and only 500 text messages instead. Of course, I was livid.

I went back to the $85/2000 minute plan, but received a code for free nights and weekends starting at 7pm, received 50% off my next recurring charges, and a $150 credit for my PPC-6700. The free nights and weekends would save me $15 per month, but I didn't think that was enough. I pressed for a small increase in my customer loyalty discount and was told because I received a 24% NVP, that this was impossible.

I emailed eCare and asked for 10%, instead of 10%, I received 15%! So now, here is the new plan:

$85 - 2000 Anytime Minutes, free M2M, free nights and weekends starting at 7pm, free ReadyLink on one phone, unlimited Picture Mail and Video Mail, and unlimited texting. On top of all those goodies, I receive a 24% NVP and a 15% Customer Loyalty Discount. $51.85 before taxes.

The moral of all of this, use eCare!

[NotYaAverageBro]

I have 5 lines on my account and 2 of them just passed their contact expiration. So here is my new deal courtesy of the retention dept.

$85 / 2000 AT (includes 2 lines)
unlimited N&W
Additional lines at $10 / per line.
unlimited texts (grand fathered from pre sms days).
$10 vision service credit
6 pm Off peak FREE

DID NOT have to prolong contract.

mind you all these are per phone.

I tried my best for nights and weekends at 6pm. I never go over my minutes at all, but nights and weekends at 6pm would give me a reason to never call Sprint again about an issue.

[Cheatachu72]

I just renewed yesterday after being out of contract for ~ 6months... here is a clip of what their offer is:

I have changed your plan to $40.00 per month for 1000 Anytime Minutes effective February 25, 2006 with following features:

- Unlimited Night and Weekend Minutes starting at 8:00 p.m.;
- Free Mobile to Mobile;
- Free 500 Messages.

pretty stock from what i have been reading.....

[its_me48]

How do I email eCare? What is their address.

Thanks!!

[Cheatachu72]

How do I email eCare? What is their address.

Thanks!!

log in to your account -> contact us link at the bottom

[Chieftain]

First time poster--just wanted to share my thanks for all the information contained in these forums. I was nearing the end of my last 2-year agreement, so called Sprint's retention number directly at 866 571 0882 to see what I could get. I tried to get Sero, but the nice lady on the phone checked it out and said it would require me to change my phone number, plus I would need the employee I knew to go to their website to refer me. Seemed like a lot of hassle, and she offered to check out other options that fit close to the Sero 500 AT plan.

Ended up with 1000 AT for $40, with $15 EVDO plan, plus 7 PM N/W, all discounted by 20%. So all in all, not that much more than I currently pay, for double the minutes and web access for the a920/a900 I'm picking up tonight.

[JamieinMN]

Chieftain.....

Does your 1000 AT plan include free mobile to mobile and roaming? Did they include the 7PM for free? Also, is the 20% a business discount or courtesy discount?

I'm just wondering. They Offered me a SERO plan and I choose the 500 min option and just wanting to compare it to what they offered you.

Thanks,
Jamie

[tsitwone]

My current plan

$40 - 1000 AT mins Unlimited N/W @ 7pm
$10 - Grandfathered Vision & Unlimited SMS
$0 - Unlimited Roaming
$0 - Mobile 2 Mobile
$6 - Equipment Protection

Discounts
5% - Loyality
10% - Home Longdistance
25% - Business

I dunno how i got all those discounts added on top of each other i was just offered them, to renew my contract and had all of them for almost a yr now. And thinking of upgrading to the $49.99 1500 mins while its still available.

[tsitwone]

O I forgot 1 more thing i also have FIMF lol

[its_me48]

Hi all...

Retention gave me a plan last week that I shared with you guys
1200 minutes shared with another phone, m-m free, N/W: 7 pm: total $60. Paid $150 for a900 phone. 2 yr agreement signed.

I get a corp discount of 25% on my monthly bill.
This morning I sent an email to eCare asking if they can give me 100 sms/text messaging for free... and they replied me back saying they would not be able to do so but would give additional 15% discount on my monthly bill for 2 years (until agreement is over).

Now, I am confused... it was an email so could not talk to them personally... will they take off my 25% and instead give 15% or add them both??

Anyone getting additional discount added to their existing corp discount??? I mean are these discounts (total of 40% in my case) stackable????

BTW, I have been with sprint for 6 years...

Thanks!!

[chgobob33]

Hi all...

Retention gave me a plan last week that I shared with you guys
1200 minutes shared with another phone, m-m free, N/W: 7 pm: total $60. Paid $150 for a900 phone. 2 yr agreement signed.

I get a corp discount of 25% on my monthly bill.
This morning I sent an email to eCare asking if they can give me 100 sms/text messaging for free... and they replied me back saying they would not be able to do so but would give additional 15% discount on my monthly bill for 2 years (until agreement is over).

Now, I am confused... it was an email so could not talk to them personally... will they take off my 25% and instead give 15% or add them both??

Anyone getting additional discount added to their existing corp discount??? I mean are these discounts (total of 40% in my case) stackable????

BTW, I have been with sprint for 6 years...

Thanks!!

If you are corporate if they switch on you just say put your corp discount back, especially since you said they said it was additional. From what I have seen getting loyalty after you have a gigantic corporate discount is rare but has happen a few times recently, so they may really like you!!!! :)

[NotYaAverageBro]

You can both discounts. I have a 24% corporate discount and a 15% loyalty discount.