Vision home problem

[Ovaltine224]

Wirelessly posted (LGE-MM535/1.0 UP.Browser/6.2.3.7.e.1.101 (GUI) MMP/2.0)

When i try to goto vision home, it sends me to google

[fl00d_pr0z]

LoL That happened to me earlier

[ikandi]

that's been happening to me all day :irked:

[FloorMatt]

Yeah, I've had that happen before! (Not recently)

But now......my Vision isn't working. :( Maybe a simple power off/power on will work.

Edit: Now it works :)

[Psmolar]

past few hours i get google, and *7 doens't work either... i wonder what is going on

[ikandi]

past few hours i get google, and *7 doens't work either... i wonder what is going on
sprint is f*****g up that's whats going on

[hotnspicychic03]

At least I'm not the only one with this problem...I hope they get their act together.

[tbakergobuck]

mine was doing it a few hours when I was checking my invoice and usage. It's working now.

[olsen469]

ever since i just added my line to sprint like a week ago (my family was already on and i switch cuz my contract with einstien was up) and i got vision and its been screwed up ever since i had it, mite get rid of it

[neodorian]

Yeah. The other night when I logged on it said that the homepage was down and being redesigned or somesuch.

[Chickie]

Vision home, or any Sprint site, gives me "we're in the process of upgrading our systems to better serve you".

Also, the MyPCS website is all kinds of screwed up when I log in.

Yay, merger :indiff:

[the2ndflood]

Wirelessly posted (LGE-MM535/1.0 UP.Browser/6.2.3.7.e.1.101 (GUI) MMP/2.0)

When i try to goto vision home, it sends me to google

Same here. I get an update message, sometimes I do get the Visions home page, but most of the time I get the Palm Google page.
Does anyone know if the update changes have been completed yet, if so, what changes were made?

Russell

[mindwarp]

Wirelessly posted (Mozilla/4.0 (MobilePhone PM-8200/US/1.0) NetFront/3.1 MMP/2.0)

I Was About To Suggest The Same About The Merger

[olsen469]

they should like give us credit for all this downtime

[Lou roc]

it always says its upgrading but when it comes back on its still the same

[mindfrost82]

I have a WAP page that I used while the Vision homepage was down.

I'm now getting the same redirection to Google.

If anyone wants to use my WAP page, you can go to

http://www.mindfrost82.com/wap

If you know anymore links that I can add, just post them in here or PM me and I'll add them.

As I was posting this, my Vision Homepage started working again. But in case it goes down again, you guys can use this as a backup.

[cshiel63]

This is the most annoying thing.

Instead of MY Vision homepage it gives me Google.

I don't use Google on my home computer why would I wanna use it on my phone.

[tooterbugg]

Instead of the Vision homepage, it gives me Google. 3:27pm pst :irked:

[NASCAR14FAN]

they should like give us credit for all this downtime

I've already recieved 2 credits totaling $7.00 for this month so far!!! If the krap is still going on on in the morning, I'm going for the rest of the month!!! I have had 1 full day of VISON so far this month.. They really need to get thier act together...

:driving:

[olsen469]

I've already recieved 2 credits totaling $7.00 for this month so far!!! If the krap is still going on on in the morning, I'm going for the rest of the month!!! I have had 1 full day of VISON so far this month.. They really need to get thier act together...

:driving:

how did you manage to get credits? maybe i should give sprint a piece of my mine :headbang2

[awshux]

Between this and the "We're upgrading" message it is getting pretty annoying- does anyone have any idea about what we're getting after they get it worked out?

[olsen469]

hmm i contacted customer care... (hoping they would give me credit) and they told me to call the tech:

Dear Max,

I can certainly understand how upsetting this would have been for you.
I sincerely apologize for the inconvenience experienced due to the
vision service.

I would have loved to assist you. However, to address this technical
issue in an effective and efficient manner you need to have a personal
interaction with our technical support specialist. I would really like
to help you but we at eCare are not equipped to handle technical issues
such as yours.

There is a separate technical department handling issues such as yours.
I would seek your cooperation in contacting us by dialing 1-888-211-4727
from a landline phone.

When you hear our virtual representative, give the verbal command
'Specialist.' You will be forwarded to our Technical Support. Our
specialists will be glad to assist you and provide you with the
necessary action.

The only reason, why I am asking you to call us is that we have a group
of engineers available at the number mentioned above, who will ask you
certain probing questions to determine the actual cause of the problem.
Any inconvenience caused due to this is regretted.

Thank you for your patience and cooperation while we work to resolve
your issue.

Henry S.
Sprint eCare


Original Message Follows:
------------------------
Hi again, ever since I have signed up for Vision ive been getting
forwarded
to google on my phone or it says its down for system upgrades, and I
know
its not just my phone because I know other people that it is happending
to
too. When Vision is available it runs very slow and I do not notice any
changes. What is going on? And why am I paying for this if it does not
work?
If it is going to keep acting up like this I do not want it on my
account.
Period. Please let me know what is going on ASAP and what can you do
about
this?

[djthegr8]

past few hours i get google, and *7 doens't work either... i wonder what is going on

what does *7 do?

[ikandi]

nothing as of now. when i tried calling i heard "thank you for calling sprint pcs this serivce is not available at this time". i'm still having issues with the vision home page. damn you sprint

[kravinravin]

I was also having this same problem and called yesterday...it has been happening since friday they thought they had it fixed on monday but then sometime during the afternoon it started agian seems to be workin' fine now though...while talking to the csr i asked if it was merger related and she said "yeah, you have no idea" and i said yeah i'm sure it's pretty stressfull right now and she replied "yes it is, but it seems as though it will all be worth it in the end..." not exactly sure what she ment by this but I think sprint has something up it's sleeve....

[tooterbugg]

Instead of the Vision homepage, it gives me Google. 3:27pm pst :irked:

Works now 10:21pm pst :clap:

[Rafy186]

Today it kept sending me to the google homepage so i restarted the phone and took the battery off and it works now.

[Ovaltine224]

it still happens to me once in a couple of days.

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