How to get the 100 SMS Vision pack

[olsen469]

alright well i just added a phone to our famly plan and go the $5 vision pack and the people at the sprint store said we had 100 sms text messages, $5 download and unlimited internet access but when i checked i was being charged for text messages, so I emailed tech asking if they could change my vision pack to the old one because my sprint store didnt have the code and they said they dont eather....so does anyone know how i can still get this? i dont feel like paying another 5 bucks (ya know, 5 bucks here, 5 bucks there, it adds up.)

[Dale]

You can't get that past 7/7, I heard. I dunno. Maybe some cool rep will hook you up. I am trying to get the grandfathered vision code since one of my lines of service has it, while the other two vision lines does not (only has 100, and I am paying $5/mo to get unlimited on that line).

[olsen469]

that sucks, since i use text messages once and a while, but its not really worth 10 cent to send AND recieve
then 5 bucks for unlimited i dont need unlimited ah this sucks, only if i was a month sooner

[monkeyboy]

I think I have the same question. $5/mo for Vision on subs was a good deal, including unlimited Vision AND 100 SMSs. So what's the deal now ? How much does Vision *and* 100 SMSs cost for a 2nd line ?

[Dale]

I think I have the same question. $5/mo for Vision on subs was a good deal, including unlimited Vision AND 100 SMSs. So what's the deal now ? How much does Vision *and* 100 SMSs cost for a 2nd line ?

Probably $10/mo ... really sucks!!!

[monkeyboy]

yeah, sucks...

at one point (before 7/7), I had heard that for subs, Vision+100sms was going up to $7/mo or $7.50/mo. That would follow the "rule" that for subs, options like Vision were going to be half of the primary (so $10 Vision + $5 100sms for primary == $15, half for subs would be $7.50/mo).

I guess I'll have to call Sprint and see, though with them you get a different answer each time you call...

[Dale]

yeah, sucks...

at one point (before 7/7), I had heard that for subs, Vision+100sms was going up to $7/mo or $7.50/mo. That would follow the "rule" that for subs, options like Vision were going to be half of the primary (so $10 Vision + $5 100sms for primary == $15, half for subs would be $7.50/mo).

I guess I'll have to call Sprint and see, though with them you get a different answer each time you call...

... but then, if the rule applies, then I am not paying for vision, picture/video mail and unlimited sms on my first (primary) line (included as part of the plan). Okay, using this 50% rule, 50% of $0.00/mo is still zero, so Sprint owes me unlimited vision, picture/vision mail and unlimited sms for all my subs!!!

[fl00d_pr0z]

I had 10.00 vision and 100 free text messages, I just dropped 1 line on my account and had to change to the 1000 A/T plan. I didn't get to keep my 100 text messages ! :furious:

[olsen469]

... but then, if the rule applies, then I am not paying for vision, picture/video mail and unlimited sms on my first (primary) line (included as part of the plan). Okay, using this 50% rule, 50% of $0.00/mo is still zero, so Sprint owes me unlimited vision, picture/vision mail and unlimited sms for all my subs!!!
Thats the same exact thing with me, ive got 100 sms, $10 credit and unlimited browsing free on the primary and i want to add it to one other phone, ill pay 5 bucks but no more

[TealTiger8]

The new rates below are from the August Plans Guide. None of the following Vision packs include any SMS:

Vision Premium Pack - includes $5 credit for downloads - Primary Line $10 - Each Shared Line $10
Vision Pictures Pack (includes Video Mail) - includes $5 credit for downloads - Primary Line $15 - Each Shared Line $7.50
Vision Multimedia Pack "All the benefits of Pictures Pack plus Sprint TV access" - Primary Line $20 - Each Shared Line $10

Unlimited SMS - Primary Line $10 - Each Shared Line $5
100 SMS - Primary Line $5 - Each Shared Line $2.50
Casual - $.10/msg sent or received

If you use SMS without Vision there is an additional charge of $.01 per kilobyte.

************************************************** **********

Also, I can tell you from my own experience that the new rates apply when adding a line to an existing family plan that already has Vision. (for example, $7.50 for the picture pack, no SMS messages included.)

[MrTchMan]

This is what I got from Ecare when i emailed them. I get all this with a 25% Business plus a 10% loyalty dicount.



Dear Dominick,

I would be glad to assist you.

As desired by you, I have added the $5.00 PCS Vision Pictures Pack to
the numbers 801-xxx-xxxx and the 801-xxx-xxxx. (Total- $10.00)

Under a current promotion, this pack is free for first two months.

If you wish to remove the $5.00 PCS Vision Pictures Pack from
801-xxx-xxxx , please write back with the confirmation.

I will make the necessary changes for you.

Regarding the Caller ID:

I have changed the name on the Caller ID for 801-xxx-xxxx , to xxxxxxxxxxxxx' as of August 10, 2005. It may take up to 72 hours for this
change to be processed.

Further, your plan details are as follows;

On 801-xxx-xxxx
-$100.00 for 2000 Anytime and Unlimited Night & Weekend Minutes plan
-$5.00 for the roaming option (shared by all phones)
-free Unlimited PCS to PCS (shared by all phones)
-free 7 p.m. Night & Weekend Minutes option (shared by all phones)
-free PCS Vision Pictures Pack

On 801-xxx-xxxx
-$20.00 for the PCS Add-A-Phone
-$5.00 for the PCS Vision Pictures Pack

On 801-xxx-xxxx
-free PCS Add-A-Phone
-$5.00 for the PCS Vision Pictures Pack

On 801-xxx-xxxx

-$20.00 for the PCS Add-A-Phone
-$5.00 for the PCS Vision Pictures Pack

Your satisfaction as a Sprint subscriber is important to us. If there is
anything else I can assist you with, please reply to this email.

Fergie B.
Sprint Business eCare


Original Message Follows:
------------------------
================================================== ===========
Customer Name: Dominick Romero
Sprint PCS Phone Number: xxxxxxxxxxxx
Account Number: xxxxxxxxxxxxxxx
Form: Ask A Question-Manage
Topic: Products and Services
================================================== ===========
Question: I currently have 4 lines with you now. I just added 2 lines in
the last month. I am wondering if i can get the $5.00 vision picture
pack on the 801-xxx-xxxx and the 801-xxxx-xxxx lines. I have this on the
801-xxx-xxxx line. Also I need to change the caller ID for 801-xxx-xxxx
to xxxxxxxxxxxxx.

Thanks in advance for all your help

Also can you give me a detailed overview what I have on the account for
each line.

Thanks again
================================================== ===========

[monkeyboy]

The new rates below are from the August Plans Guide. None of the following Vision packs include any SMS:

Vision Premium Pack - includes $5 credit for downloads - Primary Line $10 - Each Shared Line $10
Vision Pictures Pack (includes Video Mail) - includes $5 credit for downloads - Primary Line $15 - Each Shared Line $7.50mmm... are you sure that the Vision Premium Pack for subs isn't $5 instead of $10 ? At $10/mo, that would make it more expensive than the Pictures Pack for subs ($7.50/mo), which doesn't make sense. It must be either $5/mo or $7.50/mo.

[TealTiger8]

mmm... are you sure that the Vision Premium Pack for subs isn't $5 instead of $10 ? At $10/mo, that would make it more expensive than the Pictures Pack for subs ($7.50/mo), which doesn't make sense. It must be either $5/mo or $7.50/mo.

You are correct! I try to review my posts carefully before submitting but I blew it this time. It is $5 for subs.

Option to Edit my original post is no longer there...is there a time limit for that??

[TealTiger8]

CORRECTION:

The new rates below are from the August Plans Guide. None of the following Vision packs include any SMS:

Vision Premium Pack - includes $5 credit for downloads - Primary Line $10 - Each Shared Line $5
Vision Pictures Pack (includes Video Mail) - includes $5 credit for downloads - Primary Line $15 - Each Shared Line $7.50
Vision Multimedia Pack "All the benefits of Pictures Pack plus Sprint TV access" - Primary Line $20 - Each Shared Line $10

Unlimited SMS - Primary Line $10 - Each Shared Line $5
100 SMS - Primary Line $5 - Each Shared Line $2.50
Casual - $.10/msg sent or received

If you use SMS without Vision there is an additional charge of $.01 per kilobyte.

************************************************** **********

Also, I can tell you from my own experience that the new rates apply when adding a line to an existing family plan that already has Vision. (for example, $7.50 for the picture pack, no SMS messages included.)

[olsen469]

Sweet. I emailed CS and this is what she told me:


--------------------------------------

Dear Max,

Please accept my sincere apologies for the break down in communication
in our last interaction.

I am glad to let you know that you have the PCS Vision Premium pack for
$5.00. This pack has all the following features:

1. Unlimited PCS Vision (Internet) access;
2. Unlimited Web (news, weather, sports, entertainment, plus many more);
3. 100 Messages (Additional messages are available at the rate of
$0.10); and
4. Up to a $10.00 credit per month towards the download of premium
services (ringers, games, screen savers and other services).

Have a great day.

Suzanna
Sprint eCare

--------------------------------------

either she changed something in my account or idk but that is what she told me, and this is for a add-a-line. im so happy :-)

[olsen469]

nevermind, im getting charged for texts, she emailed back and said it was misinformation

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