Futuredial Suite problems with 5600

[moe300]

I just upgraded to the Futuredial Suite so I can use it to sync my contacts on my 5600. It has been a problem from the start. It will work with a 5500 and a A680 but not with my 5600. Is there a setting on the phone i'm missing that will allow it to connect to my 5600? It tells me unable to detect comport and even if I select it manually it still won't work.

[Ronkh]

I just upgraded to the Futuredial Suite so I can use it to sync my contacts on my 5600. It has been a problem from the start. It will work with a 5500 and a A680 but not with my 5600. Is there a setting on the phone i'm missing that will allow it to connect to my 5600? It tells me unable to detect comport and even if I select it manually it still won't work.


contact futuredial for an upgrade.

THEY DO NOT INCLUDE THE UPGRADE FOR THE 5600 WITH THE INITIAL PURCHASE
(but don't tell you that when you buy it and the ad says it works with the 5600) (can you tell i'm pissed about it too... i bought the fd suite and paid for fedex, then they wouldnt fedex me the update they sent it regular mail)

[moe300]

contact futuredial for an upgrade.

THEY DO NOT INCLUDE THE UPGRADE FOR THE 5600 WITH THE INITIAL PURCHASE
(but don't tell you that when you buy it and the ad says it works with the 5600) (can you tell i'm pissed about it too... i bought the fd suite and paid for fedex, then they wouldnt fedex me the update they sent it regular mail)

When I run the software in the drop down menu it shows the 5600 though. I did download the updated module (the fd website is slower than hell). I will see if it works now.

[moe300]

Just got the update installed and all I can say is this software is useless. Works with all my phones but my 5600. Still tells me no phone detected. It seems that I need a driver called "data interface". I have no clue where to get it. If I'm doing something wrong feel free to comment so I can try something else.

[Ronkh]

Just got the update installed and all I can say is this software is useless. Works with all my phones but my 5600. Still tells me no phone detected. It seems that I need a driver called "data interface". I have no clue where to get it. If I'm doing something wrong feel free to comment so I can try something else.


From what they told me, it is not a downloadable update. It is by cd only

[moe300]

From what they told me, it is not a downloadable update. It is by cd only

So I order the upgrade on the pretense that it will work with my 5600 and will now have to contact them to get an updated cd? That is ridiculous. I can tell you this, they are not going to be happy to hear from me monday.

[Ronkh]

So I order the upgrade on the pretense that it will work with my 5600 and will now have to contact them to get an updated cd? That is ridiculous. I can tell you this, they are not going to be happy to hear from me monday.


re-read my post. same thing happend to me.

funny, i used to think they were great, till this crap started.

give em hell for me too

[rjmoose]

I would agree with many of the above comments.

FutureDial has really dropped the ball recently and I question many of their business decisions and strategies.

It seems they have stopped updating SnapSync. I asked them "why" via e-mail and they responded SnapSync is "outdated". Translation: They want you to upgrade to "FutureDial Suite" and give them more money. What's funny is the same application they called "outdated" (SnapSync) is identical in "FutureDial Suite"...it's just re-named and bundled with other crappy applications.

They have really sold out their "older" customers.

"F" them!!! Can you say DataPilot, BitPim, Palm, Windows Mobile, Wireless Sync?????

(Boy, that felt good)

[Ronkh]

I would agree with many of the above comments.

FutureDial has really dropped the ball recently and I question many of their business decisions and strategies.

It seems they have stopped updating SnapSync. I asked them "why" via e-mail and they responded SnapSync is "outdated". Translation: They want you to upgrade to "FutureDial Suite" and give them more money. What's funny is the same application they called "outdated" (SnapSync) is identical in "FutureDial Suite"...it's just re-named and bundled with other crappy applications.

They have really sold out their "older" customers.

"F" them!!! Can you say DataPilot, BitPim, Palm, Windows Mobile, Wireless Sync?????

(Boy, that felt good)


well also be carefull when you buy the sw online. I clicked the upgrade special for 1999 entered my sn for the old sw and it still charged me 3999.

so i aint real happy with them

[rjmoose]

well also be carefull when you buy the sw online. I clicked the upgrade special for 1999 entered my sn for the old sw and it still charged me 3999.

so i aint real happy with them

Did you get your overcharged $20 back from them or did they tell you tough luck?

Capitalistic Bastards!!!!

[davefm]

YES, If you go into the setup, ##33284# and move down to USB Mode, press OK, Highlight Modem, press OK, then END - shut down the phone - Press END and turn it back on. It should work then. This is only changed if maybe you were in there playing around :) The other choice is the "USB Mode: Composite" and I have no idea what that mode is for. Maybe someone else know that on here, and No you can not do #777 in either mode - It's Blocked as it will be on all newer phones.

The Drivers on their site as of TODAY 06/27, version 2.0.1.70
[To find out your Version, Browse to c:\Programs Files\FutureDial\FutureDial Suite then Right Click on the file, FutureDialSuite.EXE, 2nd Tab is Version, then Item Name: File Version.]

MAKE SURE YOU HAVE THIS VERSION or Higher.
Earlier Versions could mess up your phone.

If your still having problems, it's in the drivers since the phone is now set right, SO Uninstall them .. In the Futuredial USB Modem folder is a EXE to remove them, then reinstall from the CD.

Hope this helps!


I just upgraded to the Futuredial Suite so I can use it to sync my contacts on my 5600. It has been a problem from the start. It will work with a 5500 and a A680 but not with my 5600. Is there a setting on the phone i'm missing that will allow it to connect to my 5600? It tells me unable to detect comport and even if I select it manually it still won't work.

[Deval]

or do what I do...transfer the pb at the sprint store, they got all the cables and software...well at least my store does :hee:

[Ronkh]

or do what I do...transfer the pb at the sprint store, they got all the cables and software...well at least my store does :hee:


and you store was the only one with the on the east coast that had the sw the day i got my phone............ :deal:

wonder why ?!?!?!?!?! :wavey:

[Deval]

and you store was the only one with the on the east coast that had the sw the day i got my phone............ :deal:

wonder why ?!?!?!?!?! :wavey:

:lol: what can I say... :Popcorn2:

[plurseed]

It seems like 1 out of every 3 can transfer from selected phones. 1 out of every 10 can transfer from most sprint phones. 1 out of every 20 can repair or hp test.

[Deval]

:lol: mad funny

[BlayzeX]

i used bitpim to do my contacts... works good...so far... just went to futuredials website and downloaded the Sanyo driver.. installed the 5600 and then set it to mm7400 on bitpim.. grabbed all my contacts and i even changed one and uploaded it.. got kinda scared when i saw CONTACT SPRINT message.. but it rebooted the phone and it worked great.. saw the updated entry in my phonebook..

haven't tried ringers.. waiting for someone to tell me it works..

blayze