c12ack
04-02-2005, 12:37 PM
Hello,
I just bought an LG phone last night and this morning decided to re-activate vision to 2 of 3 lines. Seems simple. I called cust solutions and said it was added. I tried it first on the new phone and it kept asking for a password. Tried several times and nothing. I tried different passwords. I did all the "steps" prior to calling cust solutions again since they hardly are a help anyway. i.e. taking batt out, turning phone off, reseting pics, resetting phone. etc. Nothing. I tried it on my original vision phone sanyo 8100. and nothing. However after i did a pic token reset, it worked. i tried it again on the new LG phone. Nothing. Called cust soln again. They said theyll text a new password to use for the pictures. Nothing. have been working on this for nearly 4 hours now. I text the LG phone from the Sanyo and nothing. No SMS? I text the Sanyo from the LG and it works. So i can send out SMS, but cant receive. I cant do anything w/ the pictures and wireless web works fine. Called cust solutions again. I dunno what she did, but she told me to reset pics again. I did. Check PCS email via phone. Did and found new picture password. Was able to send a picture to the Sanyo.....But Still Cant receive pictures or SMS! I told her I wanted to SMS, not use PCS email. She said call back in about 4 hours and was unable to give me a reason why i couldnt receive SMS. I was able to goto sprint picture website and access the LG phone and when i did, there were other pictures there. Possibly for the previous owner?
What else can i do? How long do i need to wait to get full access of sending AND RECEIVING pics/SMS? Thanks. Any input will be greatly appreciated.
Chris
I just bought an LG phone last night and this morning decided to re-activate vision to 2 of 3 lines. Seems simple. I called cust solutions and said it was added. I tried it first on the new phone and it kept asking for a password. Tried several times and nothing. I tried different passwords. I did all the "steps" prior to calling cust solutions again since they hardly are a help anyway. i.e. taking batt out, turning phone off, reseting pics, resetting phone. etc. Nothing. I tried it on my original vision phone sanyo 8100. and nothing. However after i did a pic token reset, it worked. i tried it again on the new LG phone. Nothing. Called cust soln again. They said theyll text a new password to use for the pictures. Nothing. have been working on this for nearly 4 hours now. I text the LG phone from the Sanyo and nothing. No SMS? I text the Sanyo from the LG and it works. So i can send out SMS, but cant receive. I cant do anything w/ the pictures and wireless web works fine. Called cust solutions again. I dunno what she did, but she told me to reset pics again. I did. Check PCS email via phone. Did and found new picture password. Was able to send a picture to the Sanyo.....But Still Cant receive pictures or SMS! I told her I wanted to SMS, not use PCS email. She said call back in about 4 hours and was unable to give me a reason why i couldnt receive SMS. I was able to goto sprint picture website and access the LG phone and when i did, there were other pictures there. Possibly for the previous owner?
What else can i do? How long do i need to wait to get full access of sending AND RECEIVING pics/SMS? Thanks. Any input will be greatly appreciated.
Chris