My phone do not accept international short messages

[asf4588]

Hi .... If somebody can help me on this:
My friends are sending short messages from their cell phone to my new sprint phone , but , my phone do not recognize those messages and i don't receive nothing. They are in another country and are using the phone from that country ( PERU - telefonica).
Before, i was with AT&T and my phone was able to catch those messages but with sprint.... no. :mad:
They want to send me short messages from their cell phones ..... what can they do ?

thanks ... to somebody can help me ..

[MosaicNate]

Hi .... If somebody can help me on this:
My friends are sending short messages from their cell phone to my new sprint phone , but , my phone do not recognize those messages and i don't receive nothing. They are in another country and are using the phone from that country ( PERU - telefonica).
Before, i was with AT&T and my phone was able to catch those messages but with sprint.... no. :mad:
They want to send me short messages from their cell phones ..... what can they do ?

thanks ... to somebody can help me ..


Sorry bud,

That's not going to happen. On Sprints network you can't accept/send SMS messages from/to foreign carriers.. (Well you can but theres a very small list of carriers abroad). You were right though, AT&T does/did allow you to text internationally.



Sorry.

[JoMamma]

Dosnt/Isnt Sprint working on INTNL TXT MSG? Thats why there is a 1 included infront of every text thats not on Either Qwest or Sprint.. (Sprints network in general)

[Bohemian Iconoclast]

...Sprint is "working on it" meaning it's in BETA (i.e. buggy).

Keep reading, once international text comes through there will be hubbub...

[mcurtiss1970]

i thought sprint could accept international but couldn't send. wrong?

[Bohemian Iconoclast]

i thought sprint could accept international but couldn't send. wrong?

It would depend on carrier compatibility to some degree, wouldn't it?

...looks like we will all learn something...

[asf4588]

Thanks for your answer to my question !!!! :)

.... Why sprint tell to us that this service works and they are still announcing in the help what they have on the Web Page. They are lying to us and they need to fix it that.


Sending SMS Text Messages to International Carriers
International Carriers
You can send SMS messages to these international carriers:

Country Carrier
Argentina Movicom (BellSouth)
Bermuda Bermuda Digital
Canada Bell Mobility
Microcell Telecommunications
Rogers AT&T
Telus Mobility
Saskatchewan Telecom (Sasktel)
MTS Communications
Chile BellSouth Comunicaciones
China China Mobile
Colombia BellSouth Colombia
Dominican Republic CODETEL
Ecuador BellSouth Ecuador
Guam Hafatel
Guatemala BellSouth Guatemala
Hong Kong Sunday
Peoples
Mexico Iusacell
Telefonica Mexico
Nextel Mexico
Panama BellSouth de Panama
Peru BellSouth Peru
TIM Peru
Telefonica Peru
Nextel Peru
Philippines Globe
Smart
Saipan Verizon Pacifica
UK T-Mobile UK
Uruguay Movicom (BellSouth)
Venezuela Telcel (BellSouth)
Movilnet

[fever]

I would e-mail or call customer service and complain. Maybe they'll be able to help you out somehow.

f

[ctnchrisw]

Im still waiting on orange support. Verizon finally added them and its making me want to go back, but I get better service with sprint than I did with verizon.

[asf4588]

I would e-mail or call customer service and complain. Maybe they'll be able to help you out somehow.

f

I called them . The only explanation what they told me is that this can not be possible !!! ... and later ( after 20' ) a technician answer me and suggest that my friends go to the SPRINT WEB and click to the text message link :furious:
Due to this problem they offer me free!!! 2 months of vision pack free
NO SOLUTION AND NO EXPLANATION. !!!
It was 2 months ago and i can see that they are still offering this service in the help of sprint WEB .
They can't lie to Us.
But..... anyway I have this service and i hope that this problem can be solved.
I will insist... :bang:

[defiant]

a technician answer(ed) me and suggest that my friends go to the SPRINT WEB and click to the text message link

I was in the Philippines just last week and I tried the sprint web page I was able to type in everything but it just wouldn't send. Seemed like something was blocking the access. I tried several times but it just didn't send. I ended up sending my nephew an email/sms via "#@sprintpcs.com"
and that seemed to work but I couldn't get an answer on how my nephew could text the phone (philippines smart) I was using via email.

[Darkflight]

I was in the Philippines just last week and I tried the sprint web page I was able to type in everything but it just wouldn't send. Seemed like something was blocking the access. I tried several times but it just didn't send. I ended up sending my nephew an email/sms via "#@sprintpcs.com"
and that seemed to work but I couldn't get an answer on how my nephew could text the phone (philippines smart) I was using via email.

Some countries IPs have been blocked SMS wise via the website due to SPAM issues.

As for International SMS...one day at a time... the rules for Intl SMS are not the same as national.

[pcstech]

What phone do you have? Is it SMS or Shortmail?
Shortmail does not support sending or receiving international msgs.

[asf4588]

What phone do you have? Is it SMS or Shortmail?
Shortmail does not support sending or receiving international msgs.
I have a Sanyo PM-8200 .
It's SMS .
Here ... We can send short messages to another phone with our phone if only we put the phone number. The same thing my friends were doing with their phone... but.. nothing happen.
No explanation.

[Nathan]

I was in the Philippines just last week and I tried the sprint web page I was able to type in everything but it just wouldn't send. Seemed like something was blocking the access. I tried several times but it just didn't send. I ended up sending my nephew an email/sms via "#@sprintpcs.com"
and that seemed to work but I couldn't get an answer on how my nephew could text the phone (philippines smart) I was using via email.

in the phils, you can only text sprint thru globe ...

[defiant]

in the phils, you can only text sprint thru globe ...
my brother had a globe phone and my mom had the phil smart but neither was able to text me here in the states
what is the prefix he should use?

[scoopster]

... the rules for Intl SMS are not the same as national.


DF -- what the heck are you talking about? You mean the problem that sprint isn't smart enough to get on the "+" int'l dial code bandwagon? As a user of phones in several other contries where I've used Int'l SMS, I can't imagine what you're saying....? Please explain...