JustinJ
02-03-2005, 03:35 AM
What I have come to expect from sprint.
Does anyone have this phone and has purchased access to the Music Choice Channel that sprint offers.
Cause if you do and the channel works I would like to know. I purchased the music choice channel and it doesn't work. I've been to the sprint store and had my phone checked by a tech and my phone has no known problems.
I sometimes get error code M32 and sometimes i get no error at all it just jumps back to the channel page. Even the demo MM7400 phone in the sprint stores that ive been to don't play this channel. How can sprint say that they are the first to offer a streaming audio service like music choice but the service doesn't work. In the sprint store the techs were saying that there was nothing they could do except get me my 6 dollars back. I said a refund would be nice but what could i do to escalate the situation so that something is done to get this freakin problem fixed. The answer i got was, "We have never dealt with a situation like this and had nothing else to say. COME ON SPRINT GET IT TOGETHER
Not even the preview area for channels that you haven't purchased will play the music choice channel.
I don't understand how sprint can offer a service for 6 dollars a month and let people purchase this content that doesn't even work.
Anyone have any suggestions PLEASEEEEEEEEE!
Does anyone have this phone and has purchased access to the Music Choice Channel that sprint offers.
Cause if you do and the channel works I would like to know. I purchased the music choice channel and it doesn't work. I've been to the sprint store and had my phone checked by a tech and my phone has no known problems.
I sometimes get error code M32 and sometimes i get no error at all it just jumps back to the channel page. Even the demo MM7400 phone in the sprint stores that ive been to don't play this channel. How can sprint say that they are the first to offer a streaming audio service like music choice but the service doesn't work. In the sprint store the techs were saying that there was nothing they could do except get me my 6 dollars back. I said a refund would be nice but what could i do to escalate the situation so that something is done to get this freakin problem fixed. The answer i got was, "We have never dealt with a situation like this and had nothing else to say. COME ON SPRINT GET IT TOGETHER
Not even the preview area for channels that you haven't purchased will play the music choice channel.
I don't understand how sprint can offer a service for 6 dollars a month and let people purchase this content that doesn't even work.
Anyone have any suggestions PLEASEEEEEEEEE!