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View Full Version : PPC 6601 Endless Beep during call


kesmi
11-23-2004, 02:50 PM
I just got my PPC-6601 phone and I am encountering the same problem I've seen posted here by quite a few people. After talking on the phone for a given period of time, there is an endless beep that forces you to have to end the call since you can no longer hear the other party. Has anyone found the solution for this? The sprint support team was unable to assist with it.

Thanks


SpineDoc
11-23-2004, 08:01 PM
Just keep reporting it and eventually Sprint and/or Audiovox will have to look into it.

v1b3n
11-24-2004, 08:55 AM
I just encountered this problem for the first time today. It seems pretty random. Some of my calls lasting over 10 min have not had the problem, but my last call of 5 min received this high pitched sound.

ntman68
12-10-2004, 04:05 PM
We have 3 of them in use, and they all experience this problem. It happened to me last night while I was talking with my Sprint rep. lol

jonburge
12-11-2004, 06:15 PM
Been using the phone for over a month and no problems. Sounds like a defect in certain phones and I would probably return the beeping one for another if I were you.

AoConghaile
01-29-2005, 12:38 PM
Sprint knows about this issue and it will be addressed with a new software release. No ETA.

TonyH
01-29-2005, 09:38 PM
Yes, and I heard Audiovox/UTStarcom are aware of the complaints as well, but no date committment for a patch.

I've seen it twice today, once at the begiining of a call, which made me think I accidentally dialed a fax machine. The other was in mid call, about 20 minutes later. I think my phone was trying to do an IOTA when this happended because I started one last night and disconnected before it completed.

bjork_rules
01-29-2005, 09:49 PM
I've read that if you just kill the data side of the phone completely that it will lessen the frequency of the beeping bug. Not very practical for a modern PDA phone, but better than being stuck with a brick in your pocket.

ben100
01-30-2005, 01:53 PM
Hey, Bjork...

Just curious... I have read many posts of yours talking about how the 650 now has wi-fi ability with the new hacks, and yet in none of those posts do you mention how unpractical it is, especially for a 'modern PDA phone'...

Considering the hoops you must jump through to get wi-fi working on the 650, don't you think that it is at least as deserving of the same editorial you offer on the 6601's beep issue...

I think this is a clear example of why, even though you've had both phones, it is the consideration of many that you unfairly speak about only the 'best' of the 650 and the 'worst' of the 6601, which is misleading to those who want a fair opinion.

Just my thoughts,

Ben

TonyH
01-30-2005, 08:49 PM
Bjork is on a mission...what mission I have no idea..

The PPC6601 is WiFi capable. Currently the SanDisk WiFi card is reported to cause problems, but the socket WiFi card is quite successful

As for T650 WiFi, it can only work (somewhat) with Palm's own WiFi card and hacks obtained from TreoCentral, which is not supported by PalmOne, who will void your warranty if you turn in a phone with an after market ROM patch.

bjork_rules
01-30-2005, 09:47 PM
When did I say that the WiFi on the 650 was BETTER or EASIER than the WiFi on the 6601? I didn't because it isn't. The 650 does a number of things better than the 6601 and visa versa. WiFi support is one of the 6601's advantages.

Anyone who doesn't know enough to flash their 650 back with the original ROM when going to Sprint deserves what they get. That's just plain dumb considering how easy it is.

Will Audiovox void the warranty on the 6601's that have installed the BT hacks? I'd bet not.

ben100
01-30-2005, 11:40 PM
My point wasn't that wifi is easier on one or the other. My point was that you are willing to overlook large shortcomings on the 650, whilst exaggerating even minor flaws on the 6601.

That's what makes your comments seems overly 'one-sided'. Nothing to do with wifi specifically, just to do with your commenting style in general.

Just my opinion,

Ben

bjork_rules
01-31-2005, 12:21 AM
But I am saying that WiFi is easier on the 6601. The Treo 650 needs a hard reset in between using Vision and using WiFi which doesn't seem very handy. Someone claims to have found a way around it, but I'm not sure if it's been worked out.

I have tried to favor the Treo in my posts because Hobbes and others are so blindly brand-loyal to the Audiovox. The number of times that people around here have "forgotten" to list some of the 650's features and some of the 6601's flaws is crazy. If each device was 100% fixed by their companies, I'd go back to the 6600 for my needs. I'd also be buying the program that lets you do Ringer ID because I like that feature.

TonyH
01-31-2005, 12:27 AM
I have tried to favor the Treo in my posts because Hobbes and others are so blindly brand-loyal to the Audiovox.

Now I understand. I won't be bothering you again about your Audiovox posts.
Have a nice day.

bjork_rules
01-31-2005, 01:01 AM
Thank you. Just trying my best to keep a level playing field around here with all of the slanted Audiovox-zealots.

ben100
01-31-2005, 09:13 AM
Hey, Bjork...

I'm glad you've finally admitted your anti-6601 slant... Personally, I haven't seen the bias you are speaking of from Hobbes or anyone else other than you, but it's good to have it out in the open now...

Regards,

Ben

bjork_rules
01-31-2005, 11:19 AM
It's just because you're as blindly brand-loyal as Hobbes. Why should you have the capacity to see it?

gopdon
01-31-2005, 12:35 PM
I find the blind loyalty some speak of on these threads ridiculous. Just use the devices that best suit yourself and leave everyone else alone. makes me wonder when someone starts bashing another device to build up their chosen one if that person is on commission. I simply prefer people (like Hobbes) who describe thier device in detail and give all of the pros and cons. When he describes the differences, that is all he is doing. So, all you sensitive people out there, relax. If your device works for you better than another, then good. For me, I could care less what I have in my had so long as it does what I want.

Just my 2 cents worth.

Don

TonyH
01-31-2005, 01:15 PM
I agree with gopdon. I don't understand the "mine is better than yours" hostility. I'm not loyal to either Palm or PPC devices. I've used both and like both. My concern is simply getting what works best for me.

So far the PPC6601 has done more for me than the T650. Although it has its own shortcomings, and I keep in mind that my perfect smartphone is yet to come, I find the PPC6601 to be impressive in advanced features of integration.

I do hate the keyboard. It is not very responsive to my big thumbs, and I tend to double type. Luckily the PPC6601 has several ways to input text, including virtual keyboard, letter recognizer, block recognizer, and scriber hand writing recognition.

ben100
01-31-2005, 02:33 PM
Why is it that the only person who thinks that Hobbes is "blindly brand-loyal" is the same person who has admitted his own biased slant to his posts...

Personally, I haven't heard anyone else who is as slanted in posting as Bjork, either on the 650 side, or the 6601. Everyone will have preferences, of course, which is why they bought that particular phone in the first place.

Smiles,

Ben

DF@Work
01-31-2005, 03:49 PM
Ok folks... lets keep the wars to a mimimum... Everyone has particular preferences on handsets, some like Treo, some like PPC, just run it for what its worth.

As for the ORIGINAL topic... the Beep of death is something that Sprint is working on from my understanding and a resolution, will be coming out soon.

gopdon
02-04-2005, 08:43 AM
good to hear that a solution is coming soon. This beep is really starting to annoy me. Thankfully the people on the other end can't hear it, it only sounds like a dropped call. If they could hear the beep, there would be several people I would never be allowed to call again!

bjork_rules
02-04-2005, 09:13 AM
We've got our fingers crossed, but we're at Audiovox's mercy. It's been nearly 4 months now and still nothing.

TonyH
02-05-2005, 10:57 PM
We've got our fingers crossed, but we're at Audiovox's mercy. It's been nearly 4 months now and still nothing.

Why not buy a Treo 650 and get it over with?

For everyone who returns a T650 because of constant resets, NVMS problems, audio quality, crappy phone integration, etc there seems to be another who is going for it.

I'm about to return my PPC6601 because I can't hear it ringing, and end up missing important calls. That should make you happy ;)

bjork_rules
02-05-2005, 11:15 PM
Why not buy a Treo 650 and get it over with?

For everyone who returns a T650 because of constant resets, NVMS problems, audio quality, crappy phone integration, etc there seems to be another who is going for it.

I'm about to return my PPC6601 because I can't hear it ringing, and end up missing important calls. That should make you happy ;)
Why not try searching? If you did, you'd know that I already tried a 650. Maybe this will stick the eighth time that I've told you.

TonyH
02-06-2005, 03:43 PM
Searching? Sorry, I only search for useful info. Carry on.

bjork_rules
02-06-2005, 07:34 PM
Searching? Sorry, I only search for useful info. Carry on.
Too bad you don't seem to retain any of it.

TonyH
02-06-2005, 07:42 PM
There's no need for this hostility. I wish I could read one useful post that you've written. But alas, the die is cast. You're going in the ignore box.

Calvin&Hobbes
02-06-2005, 11:41 PM
I'm about to return my PPC6601 because I can't hear it ringing, and end up missing important calls. That should make you happy ;)

HI ALL!!! Finally back from a fun filled (and well deserved, if I may say so myself) vacation. :tu: Looks like this board has been pretty busy....

First of all..Ringtones...Tony: I have found with the 660x that the phone is not quiet, but the ringers installed by default are quiet. Because of this I have made several ringtones and system sounds REALLY LOUD. Some of these I made when I had my Treo 600 for the very same reason of missing important calls.

Please feel free to download and use any of them that may suite your taste:

Loud Ringtones!!!!!!
( http://discussion.treocentral.com/showthread.php?t=69737 )

I hope this helps! These can be used with just about any phone, so feel free to pass the link onto others who might be able to benefit from it.

MY Biased Opinion?: Since I have been gone I have read in several threads (by apparently only two people) the reoccurring charge that I have a loyalist mentality towards the 6601. Along with several others not seeing or agreeing with that assessment.

I think it might help to state, Yet Again, what my intentions are....why I spend so much time on these boards....etc... First of all I am not loyal to any phone or pda or smartphone. I am not loyal to any OS. If anything, (as I have stated before) I am only guilty of being excited about what works for me and what can meet the demands of my job at that time. The past, I jump from P1 to PPC or from Brand to Brand on a whim if the one or the other is the best. When I bought the Treo 600....it was the best to suite MY needs at the time. When I bought my 660x...it was the best to suite MY needs at the time. My loyalty goes only as far as the abilities of the current model of any given phone. I upgrade on an average of every 8-12 months....basically when a phone is released is significantly advanced from my current one.

As to why I am here and post, is nothing more than a simple desire to help. First of all those who are truly looking for what phone is right for them and their needs before they spend their hard earned money...as that is the key. Simply share the facts, observations, etc...in a way so anyone reading can hopefully get a fair and balanced idea of what will work for them. As I have stated over and over again, what phone works for me is not even a factor, as the demands I need out of my phone are more often than not...NOT shared by the average smartphone user.

You will find that in just about every single one of my posts where I lists benefits or challenges with one phone, I list similar benefits or challenges with the other....or at least make a very honest effort to. In just about every post I make I end with saying something like....list the challenges of each phone, list the benefits of each phone, and then decide which challenges you could never live with and which benefits you cannot live without and choose the phone that best suites your needs. Can't get much more unbiased than that.

I post more specifics of the 660x simply because I personally own one. That is not biased, but simply sharing my assessment of challenges and benefits. I post about the 650 simply from my observations of friend and/or co-workers I work with on a daily basis. We are a tight group and I get a good perspective of what works for them and the challenges they face.

I have always been straight forward with every challenge I have had with the 660x since I bought it. I have been very honest and not exaggerating the benefits of the 660x.

I have always been straight forward with every challenge my co-workers/friends have with their 650s since they bought theirs. I have been very honest and not exaggerating (or understating) the benefits of the 650.

I am extremely active over at TreoCentral as a currently PPC-6601 owner, and have remained there with open arms. And out of hundreds of members of real Treo Loyalists, no one has every questioned my integrity in my efforts to simply help others find the phone right for their personal needs. Heck even at TreoCentral I get tons of PM, posts, etc thanking me for being so honest and unbiased in my posts and willingness to help. I am also active on several other boards, including PDAphoneHome, HoFo, PocketPCthoughts, TC, and here at SprintUsers....and again ONLY on this board do I have these charges thrown at me in nearly every thread remotely related to the 660x, whether or not I have even posted to that thread!!!!

Take it for what it is worth...as I have only spoken about myself and not about any one else in this post...My intentions are true to help those who want to know the pros and cons prior to buying...and to help those who already have a 660x with any questions or challenges or ways to improve the same phone that I own.

TonyH
02-07-2005, 12:32 AM
First of all..Ringtones...Tony: I have found with the 660x that the phone is not quiet, but the ringers installed by default are quiet. Because of this I have made several ringtones and system sounds REALLY LOUD. Some of these I made when I had my Treo 600 for the very same reason of missing important calls.

Vacation? Again? I need one really bad. Anyway, I'm glad you're back.

I'll try your ringtones tonight and tomorrow morning. If they improve the ringer volume then I'll consider living with some of the minor issues till fixes trickle in. I told them I will be bringing the phone back tomorrow afternoon for full refund and contract cancellation (no penalty for going past the 30 days, per Sprint Business). But I can change my mind.

I already signed a 2 year contract with Cingular on a GSM phone, but I still have 30 days to return it, if necessary. Cingular wants to pull the MEdia Works rug from under Cingular customers with its 3MB limitation. Sprint Vision for $15 is hard to beat, and is faster than GPRS and even EDGE in some locations. The best EDGE speed report I got from these guys is 112kbps.

Calvin&Hobbes
02-07-2005, 12:13 PM
Vacation? Again?

:D Nope just one really nice LONG one! :cool:

SprintUser2
02-09-2005, 03:02 PM
Too bad you don't seem to retain any of it.

How old are you? Never mind. I would rather read something else.

bjork_rules
02-09-2005, 04:49 PM
New member? Okay.

gopdon
02-10-2005, 08:25 AM
Hobbes...you say the BOD is gone with your new 6601? Maybe I should return (my second one) to get one that does not do this. I am being VERY patient with the BOD and the echo the people I call get, but I will lose it at some point. I love my PPC, but if those two issues are not resolved.....i might have to dump it.

Calvin&Hobbes
02-10-2005, 09:19 AM
We are not sure if it is more individual phone related or network/tower related or a combination of both.

For most it did not dissappear all together but all at once, a lot of people had the BoD greatly reduced to the around the same frequency of dropping calls while driving between cells.....with still a few others still having it on a daily basis.

I have never experienced any echo with any of the 6601s I have tried. I don't recall this mention on any of the forums as well.

I think it might be worth getting a replacement to see if it helps.

bjork_rules
02-10-2005, 10:01 AM
Hobbes...you say the BOD is gone with your new 6601? Maybe I should return (my second one) to get one that does not do this. I am being VERY patient with the BOD and the echo the people I call get, but I will lose it at some point. I love my PPC, but if those two issues are not resolved.....i might have to dump it.
I had to return mine too. I'll go back to it once they get all of the bugs worked out.

Calvin&Hobbes
02-10-2005, 10:07 AM
But I believe you returned yours without trying to replace it and before most users had had the great reduction in the BoD.

In either case, it may not be long now for the AudioVox patches to be out!!!!!!

SprintUser2
02-10-2005, 11:04 AM
But I believe you returned yours without trying to replace it and before most users had had the great reduction in the BoD.

In either case, it may not be long now for the AudioVox patches to be out!!!!!!

I have not seen the BOD on my phone but I would install a patch if it comes out. It would be great if they do something about the speaker phone sound quality.

bjork_rules
02-10-2005, 01:17 PM
But I believe you returned yours without trying to replace it and before most users had had the great reduction in the BoD.

In either case, it may not be long now for the AudioVox patches to be out!!!!!!
You're right. I didn't replace it because everyone said that it was an Audiovox problem. Simply disabling the Vision completely wasn't an option for me. That's the kind of "bug fix" that I'd like to avoid. I'll buy another one once they get all of the problems fixed. I'd assume that all of the other problems will be fixed at the same time and not just the beeping problem.

worldwearyeyes
02-10-2005, 01:36 PM
I swapped my buggy 6601 for the 650. I expected to go back to the 6601 once Avox fixed the bugs, but I've absolutely fallen in love with the 650. I installed the unofficial patch because the voice quality was the only problem with my 650. I've only had 2 soft resets since getting it. Still, I look forward to seeing how Avox's fixes work.

Calvin&Hobbes
02-10-2005, 01:37 PM
I'll buy another one once they get all of the problems fixed.

If you are going to wait for every problem to be completely fixed before you get one, then you can buy mine from me as I buy the MDA IV the first week it is brought state side! :p

bjork_rules
02-10-2005, 04:31 PM
I swapped my buggy 6601 for the 650. I expected to go back to the 6601 once Avox fixed the bugs, but I've absolutely fallen in love with the 650. I installed the unofficial patch because the voice quality was the only problem with my 650. I've only had 2 soft resets since getting it. Still, I look forward to seeing how Avox's fixes work.
Don't say that! I've been waiting for a BT bug fix and a beeping bug fix for months. I keep looking at the 650 in the store and thinking about getting one now that the audio patch is available but have been holding out for Audiovox to get off their cans and do something.

I am intrigued by the smaller size and better battery life of the 650 but I really liked the larger screen of the 6601 for internet and movie watching.

gameboy213
02-15-2005, 12:03 AM
I have been getting the high speed beeping in my ear at least twice a day since I got the phone! So annoying! Hope the fix is on the way!

Darkflight
02-15-2005, 12:48 AM
Its still in testing. I'd love to give you updates, but my contacts @ Sprint have been busy working on other projects lately. Last I know is that they have a resolution, they need to just finished the details on the update... (in other words, what else will they add/adjust/etc)

gameboy213
02-15-2005, 10:03 AM
Thanks for the update! Hopefully we will see it in the coming weeks, and they will add a TON to it! haha

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