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View Full Version : Sprint accidentally removed my lockline insurance, can't get it back

Nugo
11-10-2004, 10:21 PM
I'm friggin livid; Sprint said a "system issue," was responsible for my lockline insurance disappearing off of my account in early October, and now lockline says they cannot cover a phone after the first 30 days of activation. I called Sprint and they said too bad. I called them back and got a machine, left a message. I said they will either put my coverage back on or pay me the value of my phone.

I doubt it will ever happen. I'm brainstorming for ideas here; help welcomed.
KevinS281
11-10-2004, 10:39 PM
Call CS ... and ask for a Supervisor ... they have to call a special # to have it added back on ... Sprint is aware of this problem and is trying to fix all the effected accounts ASAP ...

Kevin
Nugo
11-10-2004, 11:09 PM
Call CS ... and ask for a Supervisor ... they have to call a special # to have it added back on ... Sprint is aware of this problem and is trying to fix all the effected accounts ASAP ...

Kevin
Thanks for the tip I'll try it tomorrow
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