Cmdr Grunt
11-04-2004, 04:59 PM
Here is a question. I've got a Hitachi G-1000 and while I love what it does, it's become apparent to me that I have not had the best of luck with them. All the units I have received have been faulty or have had issues crop up later on in its lifetime. I got my first G-1000 in April, upgrading from a Sanyo 5300 (I shouldn't say upgrade, because I had to pay full price) and had my phone spontaneously fail. The next trade up I got was a pitiful refurb with scratches on the case and screen. Got that switched with a brand new one right away. So my next phone was ok for a little while, but soon started exhibiting a problem every day it would reset itself hard, erasing all the data. I got that swapped with the one that I have been using to this day, and have noticed that now this phone is ready to go too. See, I will find the phone locked up turned on, heating up and draining all the battery, or once and a while it just decides to randomly reset itself. Other times I find it has just completely powered down and locked, to the point that only removing the battery gets it back. By that time the data is gone. So you see, I can't really use this phone to it's fullest, and I have a feeling that this phone series is going to continue to have issues if I get another replacement of the same brand.
If you are still with me, here is my question. I've been told that if I have had continuous problems with this series and have had at least two replacements, I am eligible for a trade to a different similar product. Is this true?
I've had my sights set on the PPC-6001 for some time, and know its right around the corner. If I can bear with my pains until this comes out, do you think I could get a store to transfer me over to one of those? It would be worth it for me to do so, because I feel the G-1000 is a dead end, with the amount of ram it has, and its os neglected.
What are my chances, and what would the protocol be?
If you are still with me, here is my question. I've been told that if I have had continuous problems with this series and have had at least two replacements, I am eligible for a trade to a different similar product. Is this true?
I've had my sights set on the PPC-6001 for some time, and know its right around the corner. If I can bear with my pains until this comes out, do you think I could get a store to transfer me over to one of those? It would be worth it for me to do so, because I feel the G-1000 is a dead end, with the amount of ram it has, and its os neglected.
What are my chances, and what would the protocol be?