PDA

Cheapstingybargains Hot Deals

View Full Version : Sanyo 5500 hinge...

KB8Flight
11-01-2004, 03:03 PM
This weekend, I was flipping open my Sanyo 5500, and I noticed that it felt a little weird when I opened it. So I opened and closed it a few times, and it still felt that way. I started to investigate the hinges, and noticed that the right hinge had a straight line crack, and that the silver rivet on the side now turned when I flipped open/close the phone. I have two questions...

1) Is this a known problem with the Sanyo 5500? Or am I just unlucky that it happened?

2) I pay for the exteneded warranty(lockline I believe). Can I walk into a Sprint store and have it fixed on the spot? Will I have to go through the whole process of sending it out to get fixed? Or is this not covered by the warranty and I either have to buy a new phone or I am SOL and just live with it?

Ok, I know...more than two questions...sorry... :)
shadysweets
11-01-2004, 03:07 PM
Wirelessly posted (Mozilla/4.0 (MobilePhone SCP-5500/US/1.0) NetFront/3.0 MMP/2.0)

My Hinge C0mpletely Broke , I Took It T0 My Local Sprint Store They Fixed It 4 Free
KB8Flight
11-01-2004, 03:19 PM
^cool, thanks shady. Did they give the phone back to you the same day? Or did they give you some kind of replacement phone until they got it fixed?
rjsommer
11-01-2004, 03:29 PM
I had this same thing repaired over the weekend. They replaced the entire lower face which includes a new set of hinges. It cost me $20 and it was a 2 hour wait (Saturdays are busy.)





This weekend, I was flipping open my Sanyo 5500, and I noticed that it felt a little weird when I opened it. So I opened and closed it a few times, and it still felt that way. I started to investigate the hinges, and noticed that the right hinge had a straight line crack, and that the silver rivet on the side now turned when I flipped open/close the phone. I have two questions...

1) Is this a known problem with the Sanyo 5500? Or am I just unlucky that it happened?

2) I pay for the exteneded warranty(lockline I believe). Can I walk into a Sprint store and have it fixed on the spot? Will I have to go through the whole process of sending it out to get fixed? Or is this not covered by the warranty and I either have to buy a new phone or I am SOL and just live with it?

Ok, I know...more than two questions...sorry... :)
Marlon_JB2
11-01-2004, 03:33 PM
Broken hinges are a problem with a good number clamshell (flip) phones. Brand/Model doesn't matter. I personally, have never seen one break, but now that I have one, maybe mine will break too?
KevinS281
11-01-2004, 03:39 PM
Broken hinges on the VM4500 are not covered under warranty ... it will be $20 to repair it at stores that are able to do repair

Kevin
bluecoyote
11-01-2004, 03:46 PM
Broken hinges are a problem with a good number clamshell (flip) phones. Brand/Model doesn't matter. I personally, have never seen one break, but now that I have one, maybe mine will break too?

No, it's a big problem with Sanyo phones. It is NOT a big problem with the Toshiba VM4050.
mcurtiss1970
11-01-2004, 03:47 PM
No, it's a big problem with Sanyo phones. It is NOT a big problem with the Toshiba VM4050.

he said a "good number"...not all. no need to defend your precious toshiba. flips break. it's not a sanyo problem, it's a flip problem.
boomer13
11-01-2004, 03:50 PM
Actually, both of mine were broken and my store replaced mine under warranty instead of fixing it. The lady assisting me told me it couldn't be fixed... looks like she didn't really know what she was talking about. Oh well, I have a shiny new phone now :) But yeah, looks like this is a fairly common problem with our phone.
ken_vs_ryu
11-01-2004, 03:51 PM
hinge broke...need a 5600.
JoMamma
11-01-2004, 03:56 PM
ok, well my silver things turn always. but its not roken. i dont think. i do see a small line from edge half way to center of the silver thing but it doesnt look cracked. if i can ill show you what i mean. but yea it still flips the same as always
Marlon_JB2
11-01-2004, 04:52 PM
No, it's a big problem with Sanyo phones. It is NOT a big problem with the Toshiba VM4050.

If anyone let you tell the story by yourself, nothing is a problem with the Toshiba VM4050.
DF@Work
11-01-2004, 04:59 PM
Hinge issue is a risk with ANY phone... regardless of manufactuer.
mcurtiss1970
11-01-2004, 05:00 PM
Hinge issue is a risk with ANY phone... regardless of manufactuer.
:good: exactly! show me any hinged phone and I'll wager any amount that someone has found out a way to break it.
Merlyn_3D
11-01-2004, 05:13 PM
No, it's a big problem with Sanyo phones. It is NOT a big problem with the Toshiba VM4050.


Dude...chill....your precious toshiba is god, ok? Are you happy now?

Sheesh, from the way this guy protects his phone, you'd think he's flipping it closed around his ding dong and screwin it.
About SprintUsers.Com
 
SprintUsers.com was created in January 2002 as a resource for users of Sprint PCS products and services to learn about and share information. We have cll phone reviews, Cellular Accessories, Downloads, PDA reviews, Ringtones, all of the latest Sprint PCS news and information, an area where you can find help in creating a ring tone or custom image for you phone, and so much more. The most popular section is the message board where visitors can read and write messages, ask questions, and get advice about their cellular phone from other users.