varma
10-20-2004, 07:52 PM
After seeing $300 to $1400 thread i am little worried abt my plan.
I have changed my plans recently. Before this i never had problem with the plan i dont remember the plan details on the online account exactly. I know only how the billing used on my plan.
My previous plan is $85 vision plan but it never showed as vision plan on my account
My plan
$85 plan $2000
$10 UN/W
$5 Roaming
$5 7pm N/W
unlimited vision
Unlimited pcs to pcs
50 text messages
But i used to get my billing as
Line 1 3G phone
UN/W, roam, 7pm N/W, U vision, pcs to pcs
Line 2 2G phone
UN/W, roam, pcs to pcs, NO vision( used to call CS if i get Vison charges), Never cared about 7PM N/W
Line 3 3G phone
UN/W, roam, pcs to pcs, free vision and free picture pack, Never cared about 7PM N/W
Line 4 3G phone
UN/W, roam, pcs to pcs, free vision Never cared about 7PM N/W
Last month i have changed the number on line 4 , they have taken vision off so i called CS to get the credit for usage and added vision for $5
Again i changed my plan since i had to change the number on the primary ( line 1) line. so i had to change to new $100 plan and vision free on the primary line $5 extra for each line so my new plan details looks like this
100.00 PCS Free & Clear Plan
Minutes Are Shared On This Plan
All Minutes Include Long Distance
2000 Anytime Minutes
Line 1
Your Current Plan Option Price (if applicable)
Sprint PCS VisionSM Premium Pack
Sprint PCS Free & ClearSM America $5.00
Unlimited Night & Weekend Minutes
Line 2
PCS Add-a-phone
$0.00 Promo Monthly Service Charge
Roadside Rescue $4.00
Unlimited Sprint PCS to PCS CallingSM
Line 3
PCS Add-a-phone
$20.00 Monthly Service Charge
Sprint PCS VisionSM Pictures Pack
Sprint PCS Equipment Replacement Program $4.00
Line 4
PCS Add-a-phone Plan
$20.00 Monthly Service Charge
Your Current Plan Option Price (if applicable)
Night & Weekend Minutes
Sprint PCS Equipment Replacement Program $4.00
I dont see all the features UN/W free roaming and pcstopcs on all lines and vision feature on LINE4( i added to it). in the plan details. will i be screwed up like other people. I called many times probably 5-6 times regarding this since 1 month. they say that they added but doesn't show up on the account.
Can some CSR( kevin or someone else) in this forum help me setup my plan correctly so that i will not be charged over like they have charged me $28 for vision which they have credited me back.
Thanks for the help in advance
I have changed my plans recently. Before this i never had problem with the plan i dont remember the plan details on the online account exactly. I know only how the billing used on my plan.
My previous plan is $85 vision plan but it never showed as vision plan on my account
My plan
$85 plan $2000
$10 UN/W
$5 Roaming
$5 7pm N/W
unlimited vision
Unlimited pcs to pcs
50 text messages
But i used to get my billing as
Line 1 3G phone
UN/W, roam, 7pm N/W, U vision, pcs to pcs
Line 2 2G phone
UN/W, roam, pcs to pcs, NO vision( used to call CS if i get Vison charges), Never cared about 7PM N/W
Line 3 3G phone
UN/W, roam, pcs to pcs, free vision and free picture pack, Never cared about 7PM N/W
Line 4 3G phone
UN/W, roam, pcs to pcs, free vision Never cared about 7PM N/W
Last month i have changed the number on line 4 , they have taken vision off so i called CS to get the credit for usage and added vision for $5
Again i changed my plan since i had to change the number on the primary ( line 1) line. so i had to change to new $100 plan and vision free on the primary line $5 extra for each line so my new plan details looks like this
100.00 PCS Free & Clear Plan
Minutes Are Shared On This Plan
All Minutes Include Long Distance
2000 Anytime Minutes
Line 1
Your Current Plan Option Price (if applicable)
Sprint PCS VisionSM Premium Pack
Sprint PCS Free & ClearSM America $5.00
Unlimited Night & Weekend Minutes
Line 2
PCS Add-a-phone
$0.00 Promo Monthly Service Charge
Roadside Rescue $4.00
Unlimited Sprint PCS to PCS CallingSM
Line 3
PCS Add-a-phone
$20.00 Monthly Service Charge
Sprint PCS VisionSM Pictures Pack
Sprint PCS Equipment Replacement Program $4.00
Line 4
PCS Add-a-phone Plan
$20.00 Monthly Service Charge
Your Current Plan Option Price (if applicable)
Night & Weekend Minutes
Sprint PCS Equipment Replacement Program $4.00
I dont see all the features UN/W free roaming and pcstopcs on all lines and vision feature on LINE4( i added to it). in the plan details. will i be screwed up like other people. I called many times probably 5-6 times regarding this since 1 month. they say that they added but doesn't show up on the account.
Can some CSR( kevin or someone else) in this forum help me setup my plan correctly so that i will not be charged over like they have charged me $28 for vision which they have credited me back.
Thanks for the help in advance