mindfrost82
07-10-2009, 06:57 PM
We got my father-in-law a Moto Renegade for Father's Day. He was a long time Nextel user, then he had the hybrid ic502, and now this phone. The reason we did it is because the Nextel service started to suck around his house, but Sprint is pretty strong.
He relies a lot on 2-way, so he had to have a 2-way phone. The phone part of this phone is great with crystal clear calls and great service.
He's having the worst time with DC though. At first we had to call Sprint so they could push something through on his account, that's fine. Then they had to switch his plan and when that happened his DC was turned off. Ok, so we called and they activated it again with the same DC number.
Now it seems that DC will randomly turn off with the icon showing its disabled. He can usually take out the battery and restart it, then it'll work fine, but sometimes he has to do that 2-3 times a day, which is unacceptable.
Is there anything we can change on the phone to make it work better? I've changed the SCI on phones before, but I'm not sure if it would help with DC. Are there any advanced settings I could change with the MSL?
Do you think its the phone, or just the service? He drives quite a bit around northern Illinois. Most of this area is blanket EVDO coverage, but sometimes he's out in the sticks and might roam...which I know DC won't work then, but it should connect right back up when he gets back in Sprint coverage.
He relies a lot on 2-way, so he had to have a 2-way phone. The phone part of this phone is great with crystal clear calls and great service.
He's having the worst time with DC though. At first we had to call Sprint so they could push something through on his account, that's fine. Then they had to switch his plan and when that happened his DC was turned off. Ok, so we called and they activated it again with the same DC number.
Now it seems that DC will randomly turn off with the icon showing its disabled. He can usually take out the battery and restart it, then it'll work fine, but sometimes he has to do that 2-3 times a day, which is unacceptable.
Is there anything we can change on the phone to make it work better? I've changed the SCI on phones before, but I'm not sure if it would help with DC. Are there any advanced settings I could change with the MSL?
Do you think its the phone, or just the service? He drives quite a bit around northern Illinois. Most of this area is blanket EVDO coverage, but sometimes he's out in the sticks and might roam...which I know DC won't work then, but it should connect right back up when he gets back in Sprint coverage.