Q9C and retentions

[sp1974]

I currently have a Q9C and am going on my 3rd replacement in 4 months. What are the chances that retentions will give me a deal on switching to a palm pro because of the crap that I have gone threw and am currently going threw. I got a replacement phone Thursday and it was broke right out of the box. I am not looking for free but dont want to pay $200-300 either. Is the pro even worth switching to?

[TheWahbinator]

You're better off with the Pro, WM Standard and Professional are like night and day. And yes you can definitely work out a deal with them.

[sp1974]

what kind of deal you think I can get. I still have like 9 months left on my contract but I have had to call sprint like 2-3 times a week for the past month and very frustrated. Any chance they will give it free?

[TheWahbinator]

I've never done retention upgrades on the contract period, but I can tell you it's not likely they'll give you a free phone either way.

[TRADEDATE]

what kind of deal you think I can get. I still have like 9 months left on my contract but I have had to call sprint like 2-3 times a week for the past month and very frustrated. Any chance they will give it free?

Only one way to find out...

Call and let us know how you make out.

[SprintGuru4Eva]

Just make it known that you don't want another Q9C and tell them you want a different phone. Account Services does thing's like this often, that's what they are there for

[sp1974]

Well so far after multiple attempts via calling in, emailing and echat all that I have been told or offered is $199 for the Pro and they are holding firm on that or they are offering a Samsung Ace as a replacement. Neither are very good in my opinion. If I were a new customer signing up I could get the Pro for $199. So this adds to the frustration that I already have.