Help with talking to Customer Service

[Robman62]

:wavey:Ok so let me start with a short story I got the talk message share plan? (unltd text/ pic/ vid messages)
Other helpful info(I have been a sprint user for 10+ years on main line)

I go on my phone and realize I need a data plan to send MMs(pics and vids messages) so I call CS and do my lawyer act(I will soon be one so might as well practice) I tell him I was never told under contract that I will not be able to do what is stated I can do ect.... then I get transfered to a guy with a really calm voice wh says he could give me unltd data for free only on my line though. I was excited and said sure. Now my younger sister finds she has the same problem with her lg rumor so I was wondering if I could somehow get the data plan on the entire account and/or massive discounts. I am quite the talker and we have been customers for very very long(Premier customers are what they call us) so do you pros have any advice for me?


Sorry for the wall of text, hope I used right punctuation. lol

[schettj]

Generally, once the issue a freebie they are a bit tight with the followon freebie (since clearly now you know you can get a freebie by begging, or some such reason...)

So odds are low, but what the heck, try anyway. Have your sister call. Heck write her a script.

[nstarz]

and share us the script :D

[twosilk]

you do not need a data plan to send pics and video, that is the beauty of the plan.