what should i settle for??

[rjijon06]

ok people i need help.. i have a touch and i will be upgrading my contract on november 2 well it depends
i want to get not one but two touch pros one for me and the other one for my sister. i will be contacting retentions to get the best offer possible. any tips what should i say lol? what should i settle for.. i've been a sprint customer for almost 6 years and my account is in good standing.. i dont have any type of offers from sprint.. or any special discount like most of you..

i really want the touch pro but if i don;t get a good deal i may have to go to att .. because i also like to iphone please any advices:Popcorn2::Popcorn2::Popcorn2:

[noktekniq]

nice to see you like to iphone

[rjijon06]

nice to see you like to iphonethanks for the help

[ink718]

Get your self a SERO plan and get the Touch Pro's. You'll be sving your self a LOT of money than going with AT&T getting the iPhone.

[rjijon06]

Get your self a SERO plan and get the Touch Pro's. You'll be sving your self a LOT of money than going with AT&T getting the iPhone.
hmm i thought sero was gone!

[ink718]

hmm i thought sero was gone!

Still ways to get it. Like do a TOL on a SERO and then you can add more lines. Check this link out, you might be in luck: http://www.sprintusers.com/forum/showthread.php?t=174175

[TheTruckGuy]

Ok. how much are you paying currently.. there doesnt seem to be any super new plan.. so.. if u are already on a good plan and are happy and if that has data/txt/enough minutes etc. You should stay with that plan..

Do not offer to upgrade right away, ask for offers to renew your account. When you renew your contract you see to it that they hook you up with $70 service credit per line renewed. (there is thread somewhere here.. look it up for more info). Some good rep may also offer other goodies like Pick3 or early nights or % discount etc.. which *may* or *maynot* happen.
Then call telesales and tell them you really like the IPhone and like sprint too much and like the Instinct, but you've heard some negative reviews and arent a samsung fan, so waited for the touch diamond, but prefer the Pro with the keyboard but its way too expensive compared to other phones other providers offer blah blah and whats the best they can do.. you may get a good rep who will credit upto $50.. at that time ask the telesales to see if customercare(supervisor) will do anything spl to get anything more than $50.. sometimes they'll give you another $50 for buying new phone (if they check that you've already recvd $70 for renewal, (they usually dont), tell them that its for renewal and not for new phone discount) Try it. what do u got to lose.. if avail.. you can get $70+$50+$50=$170 instant credit per line on your bill to get the phone (better bill the phones to your account). If there is any MIR.. you'd get those too.. I think there is a $100 MIR for PRo.

Goodluck.. :lol:

[nstarz]

Good post TheTruckGuy.

[diveborg]

hmm i thought sero was gone!

Not for people who already have at least one line of SERO service. I added a third line of SERO on 10/14. :headbang2

[rjijon06]

allready send alot of emails to ecare telling them that i just want to have my lines switched to the sprint referral program without lossing my number and that i wanted to do it as soon as the touch pro came out.. they said no.. and that they did not have any offers for me.... *** i'm pissed

[ink718]

You won't be able to get a SERO plan unless you sign up a new contract and get NEW number. Or do a TOL but that would be the same thing because then you would have an extra line(s) to cancel.

[nstarz]

allready send alot of emails to ecare telling them that i just want to have my lines switched to the sprint referral program without lossing my number and that i wanted to do it as soon as the touch pro came out.. they said no.. and that they did not have any offers for me.... *** i'm pissed

Whoa me too, yesterday they said they had a 1000 minute family / $50 plan and 3 hours later I called and he said it 'expired'

[kelcha]

Whoa me too, yesterday they said they had a 1000 minute family / $50 plan and 3 hours later I called and he said it 'expired'

Tell ma about it. When they were offering the $95 shared unlimited plan earlier this year, I called in and they told me it expire the day before. How conveient. Sometimes I don't know about Sprint. I ahve been with them since 2002 Febuary, and it is hard for me to leave. I always get angry and say I'm leaving, but honestly I never will. I love ther service, features, and phones. I just wish they would show some courtesy to customers who have been loyal to them.